Gran Central Suites

Service Apartment
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8.6
/10
Very Good
472 reviews

What Guests Say About Their Stay

Melissa

10.0
/ 10
Beautiful apartment. Large, fluffy towels. Staff was friendly. Stored our bags while we wandered the city until our apartment was ready for check in. Lots of cafes and restaurants within walking distance. Gran Via is a five minute walk away.

Leonardo Javier

10.0
/ 10
Amazing location. Room/Apt was clean, A/C worked well, in-suite laundry comes in handy. I would recommend staying here.

Olivia

10.0
/ 10
Super clean and convenient location. Staff was very helpful and quick to answer any questions
In the Area
See Map
Calle Minas 12, Madrid, Community of Madrid, Spain, 28004

Main Facilities

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Parking
WiFi
Gran Central Suites is located in area / city Madrid.
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What's around Gran Central Suites

Calle Minas 12, Madrid, Community of Madrid, Spain, 28004
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Exterior Gran Central Suites
Others 2 Gran Central Suites

Discover More About Gran Central Suites

General
Near Gran Via

Location
With a stay at Gran Central Suites, you'll be centrally located in Madrid, a short 5-minute walk from Gran Via and 12 minutes by foot from Puerta del Sol. This aparthotel is 1.5 mi (2.4 km) from El Retiro Park and 1.5 mi (2.5 km) from National Prado Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de España - 0.1 km / 0.1 mi
Gran Via - 0.5 km / 0.3 mi
Lope de Vega Theatre - 0.5 km / 0.3 mi
Teatro La Strada Gran Via - 0.5 km / 0.3 mi
Calle de la Princesa - 0.6 km / 0.4 mi
Preciados Street - 0.7 km / 0.4 mi
Plaza de Callao - 0.7 km / 0.4 mi
Parque del Oeste - 0.8 km / 0.5 mi
Comillas Pontifical University - 0.9 km / 0.5 mi
Casino Gran Via - 0.9 km / 0.5 mi
Plaza de Oriente - 0.9 km / 0.6 mi
Royal Theatre - 0.9 km / 0.6 mi
Plaza de Chueca - 0.9 km / 0.6 mi
El Oso y el Madrono - 1 km / 0.6 mi
Puerta del Sol - 1 km / 0.6 mi

The preferred airport for Gran Central Suites is Adolfo Suarez Madrid-Barajas Airport (MAD) - 14.8 km / 9.2 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include express check-in, express check-out, and luggage storage. Limited parking is available onsite.

Dining
Continental breakfasts are available daily from 9:00 AM to 9:30 AM for a fee.

Rooms
Make yourself at home in one of the 19 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Your memory foam bed comes with down comforters and premium bedding. 42-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.

All facilities in Gran Central Suites

Common Space Gran Central Suites
Common Space
Exterior Gran Central Suites
Exterior
Others Gran Central Suites
Others
Nearby View and Attractions Gran Central Suites
Nearby View and Attractions

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Gran Central Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher, a security system, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gran Central Suites
19
Number of floors in Gran Central Suites
4
Another facilities in Gran Central Suites
Luggage storage, Express check-in, Express check-out, Concierge, Smoke-free area

Frequently asked questions about Gran Central Suites

What are available facilities at Gran Central Suites?
There are top facilites at Gran Central Suites such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gran Central Suites?
The standard check-in time at Gran Central Suites is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Gran Central Suites provide breakfast?
Yes, Gran Central Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Gran Central Suites?
Gran Central Suites has a 3.5-star rating.
How many floors does Gran Central Suites have?
Gran Central Suites has 4.
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Gran Central Suites reviews and ratings

Overall Ratings & Reviews Gran Central Suites

Traveloka (1)
Other sources (471)
8.6
Very Good
From 471 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveller Reviews Gran Central Suites

Number of reviews per page
20
40
Top reviews
Hilde
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and central location
Melissa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful apartment. Large, fluffy towels. Staff was friendly. Stored our bags while we wandered the city until our apartment was ready for check in. Lots of cafes and restaurants within walking distance. Gran Via is a five minute walk away.
Barbara
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El apto es pequeño, pero esta comodo y bien ubicado. La zona es segura pero sucia, mucha basura en la calle y mal olor. Lado del ascensor hay demasiadas moscas, xq estan los tachos de basura. Necesitan hacerle remodelacion a todo el edificio x dentro, solo parchan , entonces todo se ve muy viejo. En general bien, pero hay mejores alrededor.
Read More
Veronika
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed here for 3 nights and unfortunately could not sleep a single night due to a group of individuals who were stationed directly in front of the property around the clock — day and night without moving. The noise was constant and made sleep impossible. Beyond the noise, their presence made me feel genuinely unsafe entering and leaving the building. This is a serious security concern that the property management needs to address immediately. The location itself has potential but until this issue is resolved I cannot recommend staying here. Traveling internationally and losing 3 nights of sleep due to an unaddressed safety issue is unacceptable.
Read More
Elfleda D
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place is nice. Good location and staff is nice and helpful
Leonardo Javier
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing location. Room/Apt was clean, A/C worked well, in-suite laundry comes in handy. I would recommend staying here.
Hannah
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall we had a great stay. Staff was extremely communicative and helpful with the check in process, letting us know as soon as our apartment was available so we could check in early (as we had an early flight in). Only issue was there was a group of men hanging outside the building basically the whole time we were there, which made us a bit uncomfortable, especially later in the evening when staff wasn't around.
Read More
Olivia
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super clean and convenient location. Staff was very helpful and quick to answer any questions
Abrahan
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo estuvo excelente!
Lori Shannon
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great Location. Room was fully equipped. Would 100% stay again. Muchas gracias!!!
Christian
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean apartment. Easy check in process. Looks just like the pictures. Comfortable bed. Loved the location, walking distance to gran via and tons of bars/restaurants in the area. I would stay here again.
Vivian
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. The location is good. The information online says there is no elevator on the property but there is one elevator. I booked three studio type suites. The room size was good and they were all on the ground floor. There was a washing machine inside each suite, which was handy. The biggest disappointment was that all the suites had only had one window facing a small indoor space and we couldn’t see anything outside. It was a long four days to be in a closed-in room.
Read More
Mario
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean property and friendly staff. Well located to visit central Madrid.
Jamie
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved our stay here! Perfect location, wonderful staff and great place. We booked additional nights and would definitely stay again when back in Madrid!
Marcus
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Be warned when booking here!! To start, our reasoning is more personal at first but I'll include for detail anyway. The entirety of our stay here started out bad once our flight had been delayed and we asked the hosts to please try and give us a refund for the night we would not be occupying the space. Despite us not being in the building they refused to cooperate with us and charged us for the extra night anyway. While this may be on us, once we arrived we noticed immediately that the apartment looks NOTHING like the pictures. There is no indication that there were other apartments available aside from the one we paid for. Furthermore, the fridge was dirty with a cut up onion inside that made the whole fridge reek of onion. We also mentioned it was a two person stay and they only gave us one bath towel. There's VERY little accommodation and the hosts were rude when spoken to as well. Unexpected stairs- On top everything there is over 9-12 flights of stairs and there was again absolutely no indication of this. There is no wheelchair accessibility for any of the apartments here. High risk of theft The entire neighboring streets nearby are very sketchy . Strange men loitering outside, fuming scents of urine literally everywhere, graffiti sprinkled all over the streets and walls. We still gave it a chance and to our consequence the very next morning our rental car was stolen. There's no cameras or anything to detect it or have helped us. No windows there's no windows in
Read More
Gladys
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Muy limpio y completo para parejas o familia, localizado cerca del centro de Madrid, donde puedes caminar a restaurantes, tiendas, plazas etc, pero no tiene elevador, si te hospedas en el piso 4 y tienes equipaje es un poco incómodo, si vas en coche tienen parking también
Guillermo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfect for one or two people. Small apartment. A walk to go everywhere though. Checking the cleaner hadn’t cleaned room. But overall good.
Vanessa
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The apartment had no hot water aft
Rachel
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was clean but quite worn. Location was closed to Grand Via and easily within walking distance to a lot of main attractions. Upon check in, one of our party was given the incorrect room to check into which was already occupied, and then the incorrect code to access their correct room. The hot water ran out very quickly, which for a 5 person apartment was not ideal as no more than 2 people could shower at any one time without waiting for hours for more hot water. It is also worth noting that the street facing apartments are VERY noisy. The main bedroom is at the front of the building, and the narrow, cobbled street is extremely echoey. With dustbin collections every morning around 1am, and constant action down there, it was impossible to sleep without earplugs in.
Read More
Marek
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed the great location. Spacious and clean. Comfortable beds.
Number of reviews per page
20
40

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Others 4 Gran Central Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Gran Central Suites

Traveloka (1)
Other sources (471)
8.6
Very Good
From 471 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Gran Central Suites

Number of reviews per page
20
40
Top reviews
Hilde
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and central location
Melissa
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful apartment. Large, fluffy towels. Staff was friendly. Stored our bags while we wandered the city until our apartment was ready for check in. Lots of cafes and restaurants within walking distance. Gran Via is a five minute walk away.
Barbara
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

El apto es pequeño, pero esta comodo y bien ubicado. La zona es segura pero sucia, mucha basura en la calle y mal olor. Lado del ascensor hay demasiadas moscas, xq estan los tachos de basura. Necesitan hacerle remodelacion a todo el edificio x dentro, solo parchan , entonces todo se ve muy viejo. En general bien, pero hay mejores alrededor.
Read More
Veronika
icon-with Friends
with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed here for 3 nights and unfortunately could not sleep a single night due to a group of individuals who were stationed directly in front of the property around the clock — day and night without moving. The noise was constant and made sleep impossible. Beyond the noise, their presence made me feel genuinely unsafe entering and leaving the building. This is a serious security concern that the property management needs to address immediately. The location itself has potential but until this issue is resolved I cannot recommend staying here. Traveling internationally and losing 3 nights of sleep due to an unaddressed safety issue is unacceptable.
Read More
Elfleda D
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place is nice. Good location and staff is nice and helpful
Leonardo Javier
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing location. Room/Apt was clean, A/C worked well, in-suite laundry comes in handy. I would recommend staying here.
Hannah
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Overall we had a great stay. Staff was extremely communicative and helpful with the check in process, letting us know as soon as our apartment was available so we could check in early (as we had an early flight in). Only issue was there was a group of men hanging outside the building basically the whole time we were there, which made us a bit uncomfortable, especially later in the evening when staff wasn't around.
Read More
Olivia
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super clean and convenient location. Staff was very helpful and quick to answer any questions
Abrahan
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Todo estuvo excelente!
Lori Shannon
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great Location. Room was fully equipped. Would 100% stay again. Muchas gracias!!!
Christian
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very clean apartment. Easy check in process. Looks just like the pictures. Comfortable bed. Loved the location, walking distance to gran via and tons of bars/restaurants in the area. I would stay here again.
Vivian
icon-Family
Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were very friendly and helpful. The location is good. The information online says there is no elevator on the property but there is one elevator. I booked three studio type suites. The room size was good and they were all on the ground floor. There was a washing machine inside each suite, which was handy. The biggest disappointment was that all the suites had only had one window facing a small indoor space and we couldn’t see anything outside. It was a long four days to be in a closed-in room.
Read More
Mario
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean property and friendly staff. Well located to visit central Madrid.
Jamie
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We loved our stay here! Perfect location, wonderful staff and great place. We booked additional nights and would definitely stay again when back in Madrid!
Marcus
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Be warned when booking here!! To start, our reasoning is more personal at first but I'll include for detail anyway. The entirety of our stay here started out bad once our flight had been delayed and we asked the hosts to please try and give us a refund for the night we would not be occupying the space. Despite us not being in the building they refused to cooperate with us and charged us for the extra night anyway. While this may be on us, once we arrived we noticed immediately that the apartment looks NOTHING like the pictures. There is no indication that there were other apartments available aside from the one we paid for. Furthermore, the fridge was dirty with a cut up onion inside that made the whole fridge reek of onion. We also mentioned it was a two person stay and they only gave us one bath towel. There's VERY little accommodation and the hosts were rude when spoken to as well. Unexpected stairs- On top everything there is over 9-12 flights of stairs and there was again absolutely no indication of this. There is no wheelchair accessibility for any of the apartments here. High risk of theft The entire neighboring streets nearby are very sketchy . Strange men loitering outside, fuming scents of urine literally everywhere, graffiti sprinkled all over the streets and walls. We still gave it a chance and to our consequence the very next morning our rental car was stolen. There's no cameras or anything to detect it or have helped us. No windows there's no windows in
Read More
Gladys
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Muy limpio y completo para parejas o familia, localizado cerca del centro de Madrid, donde puedes caminar a restaurantes, tiendas, plazas etc, pero no tiene elevador, si te hospedas en el piso 4 y tienes equipaje es un poco incómodo, si vas en coche tienen parking también
Guillermo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Perfect for one or two people. Small apartment. A walk to go everywhere though. Checking the cleaner hadn’t cleaned room. But overall good.
Vanessa
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The apartment had no hot water aft
Rachel
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was clean but quite worn. Location was closed to Grand Via and easily within walking distance to a lot of main attractions. Upon check in, one of our party was given the incorrect room to check into which was already occupied, and then the incorrect code to access their correct room. The hot water ran out very quickly, which for a 5 person apartment was not ideal as no more than 2 people could shower at any one time without waiting for hours for more hot water. It is also worth noting that the street facing apartments are VERY noisy. The main bedroom is at the front of the building, and the narrow, cobbled street is extremely echoey. With dustbin collections every morning around 1am, and constant action down there, it was impossible to sleep without earplugs in.
Read More
Marek
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We enjoyed the great location. Spacious and clean. Comfortable beds.
Number of reviews per page
20
40