Sercotel de los Reyes

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8.2
/10
Very Good
261 reviews

What Guests Say About Their Stay

David

10.0
/ 10
The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)

Janice

10.0
/ 10
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.

EBENEZER

10.0
/ 10
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
In the Area
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Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sercotel de los Reyes is a hotel is located at San Sebastián de los Reyes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sercotel de los Reyes

Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702
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Lobby Sercotel de los Reyes
Lobby 2 Sercotel de los Reyes

Discover More About Sercotel de los Reyes

The Charm of Sercotel de los Reyes

Planning a trip to Madrid and looking for a comfortable and well-located base? Sercotel de los Reyes offers a fantastic option for travellers seeking a blend of convenience, comfort, and authentic Spanish hospitality. Whether you're exploring the vibrant streets of Madrid for the first time or returning to rediscover its charms, Sercotel de los Reyes provides a welcoming retreat. This introduction aims to give Australian travellers a clear picture of what to expect, focusing on the aspects that matter most for a memorable stay.

Location and Transport Accessibility of Sercotel de los Reyes

Sercotel de los Reyes is situated in the bustling Chamartín district of Madrid, a dynamic area known for its blend of business and residential life, offering a slightly more local feel while remaining incredibly well-connected. The hotel's `Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702` places you within easy reach of key transport links, making it simple to navigate the city and beyond. It's approximately a 15-minute metro ride to the heart of Madrid's city centre, Puerta del Sol, allowing for quick access to iconic landmarks. The nearest metro station, Chamartín, is a major hub, providing direct lines to various parts of the city and also serving as a gateway for regional and national train services. For those arriving by air, the airport link train from Madrid-Barajas Airport (MAD) connects conveniently to Chamartín station, making your journey to Sercotel de los Reyes straightforward. The surrounding neighbourhood offers a pleasant atmosphere, with a good selection of local eateries and shops, and it's close to green spaces like the Parque de Berlín, perfect for a morning stroll or an evening unwind.

Guest Facilities and Services at Sercotel de los Reyes

Guest facilities at Sercotel de los Reyes are designed to ensure a comfortable and convenient stay for all visitors. Understanding the needs of modern travellers, the hotel provides essential amenities to make your trip smoother. You'll find reliable free Wi-Fi throughout the property, keeping you connected with loved ones back home or allowing you to plan your next adventure. The 24-hour front desk is staffed by friendly and knowledgeable personnel, ready to assist with any queries or requests you may have, at any time of day or night. For those who enjoy starting their day with a good coffee and a hearty breakfast, the hotel offers dining options that cater to various tastes, ensuring you can fuel up before a day of sightseeing. Secure luggage storage is also available, providing peace of mind if you have an early arrival or a late departure. While specific details on fitness centres or other specialised services may vary, the core offerings at Sercotel de los Reyes focus on providing a welcoming and functional environment.

Room Information and Stay Experience at Sercotel de los Reyes

The room types of Sercotel de los Reyes are thoughtfully appointed to provide a restful sanctuary after a day of exploring Madrid. Guests can expect clean, well-maintained rooms designed for comfort and relaxation. The hotel prioritises a good night's sleep, offering comfortable bedding and effective climate control systems, ensuring your room is always at the perfect temperature, whether you're visiting during Madrid's warm summers or cooler winters. Bathrooms are kept to a high standard of cleanliness, providing a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is on providing a practical and pleasant living space. You can anticipate a modern and functional setup, ensuring your stay at Sercotel de los Reyes is as comfortable as possible.

Recommended Nearby Dining and Cafes around Sercotel de los Reyes

Madrid is a culinary paradise, and the area around Sercotel de los Reyes is no exception. You'll find a vibrant local food scene just a short walk from the hotel. For your morning caffeine fix and a delicious breakfast, numerous local cafes are scattered throughout the Chamartín district, offering everything from expertly brewed Spanish coffee to pastries and light bites. Many establishments provide a buffet-style breakfast, allowing you to sample a variety of local flavours. For lunch and dinner, the neighbourhood boasts a range of restaurants serving traditional Spanish cuisine, from hearty stews and grilled meats to fresh seafood. You can also discover tapas bars where you can enjoy small plates and a glass of wine, a quintessential Madrid experience. Exploring the local streets will undoubtedly lead you to hidden gems that offer authentic flavours and a true taste of Madrid.

Popular Attractions and Activities near Sercotel de los Reyes

Madrid is brimming with world-class attractions, and Sercotel de los Reyes serves as an excellent starting point for your explorations within the Community of Madrid. *

Prado Museum:

Immerse yourself in art at one of the world's finest galleries, home to masterpieces by Spanish masters like Goya, Velázquez, and El Greco. *

Royal Palace of Madrid:

Discover the opulent former residence of the Spanish monarchy, a stunning example of Baroque architecture with lavish interiors and beautiful gardens. *

Retiro Park:

Escape the city bustle in this expansive and picturesque park, featuring a boating lake, the Crystal Palace, and numerous walking paths. *

Gran Vía:

Experience Madrid's "Broadway," a vibrant street lined with theatres, shops, and impressive architecture, perfect for a stroll and some people-watching. *

Temple of Debod:

Enjoy breathtaking sunset views over the city from this ancient Egyptian temple, a unique and serene spot offering panoramic vistas. If you are looking for other activities around Sercotel de los Reyes, check out the best deals on Traveloka: Recommended activities in Madrid!

How to Get to Sercotel de los Reyes from the Airport

Navigating your way from Madrid-Barajas Airport (MAD) to Sercotel de los Reyes is straightforward, with several convenient options available. Understanding your transport choices is key to a smooth arrival. *

Airport Link Train:

The Cercanías C1 and C10 lines depart from Terminal T4 of Madrid-Barajas Airport and stop at Chamartín station, which is very close to Sercotel de los Reyes. This is often a quick and efficient way to reach the hotel. *

Metro:

You can take the Metro line 8 from the airport towards Nuevos Ministerios and then transfer to a line that will take you to Chamartín station. This offers a cost-effective way to travel. *

Public Metered Taxis:

Taxis are readily available outside the airport terminals. They offer a direct and comfortable journey to Sercotel de los Reyes. *

Rideshare Services:

You can also opt for a rideshare service, which can be booked via your smartphone and will pick you up from designated areas at the airport. For a hassle-free journey, consider pre-booking your Airport transfer service. Planning your Sercotel de los Reyes airport transfer in advance can save you time and ensure a seamless start to your Madrid adventure.

Summary of Why You Should Choose Sercotel de los Reyes

Sercotel de los Reyes stands out as an excellent choice for Australian travellers looking for a well-located, comfortable, and convenient stay in Madrid. Its prime location in the Chamartín district offers easy access to public transport, allowing you to explore the city's many attractions with ease. The hotel provides essential amenities designed for a pleasant experience, including reliable Wi-Fi and a helpful 24-hour front desk. The rooms are focused on providing a clean and comfortable environment for a restful night's sleep. * Excellent transport links for exploring Madrid. * Comfortable and clean accommodation. * Friendly and accessible service. * Proximity to local dining and amenities. Ready to experience Madrid? Book budget hotels in Madrid and secure your stay at Sercotel de los Reyes today. Don't forget to check room availability at Sercotel de los Reyes and Book Sercotel de los Reyes for a memorable trip. You can also Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Sercotel de los Reyes

Bar, Cafe and Lounge Sercotel de los Reyes
Bar, Cafe and Lounge
Functional Hall Sercotel de los Reyes
Functional Hall
Common Space Sercotel de los Reyes
Common Space
Lobby Sercotel de los Reyes
Lobby
Exterior Sercotel de los Reyes
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Reception hall
  • Parking

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sercotel de los Reyes

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sercotel de los Reyes
72
Number of floors in Sercotel de los Reyes
3
Another facilities in Sercotel de los Reyes
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked questions about Sercotel de los Reyes

What are available facilities at Sercotel de los Reyes?
There are top facilites at Sercotel de los Reyes such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel de los Reyes?
The standard check-in time at Sercotel de los Reyes is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sercotel de los Reyes provide breakfast?
Yes, Sercotel de los Reyes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sercotel de los Reyes?
Sercotel de los Reyes has a 3.0-star rating.
How many floors does Sercotel de los Reyes have?
Sercotel de los Reyes has 3.
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Sercotel de los Reyes reviews and ratings

8.2
Very Good
From 261 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveller Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Martin
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast. Excellent location if you want to be near the airport and the Madrid center (via metro train). Very good choice.
Gerardo
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Street parking is ok , would stay here again
Devinny
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Elina Olimpia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is amazing very clean and great staff
MIGUEL
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Read More
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Read More
Javier
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Todo muy bien
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
icon-
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
icon-with Partner
with Partner
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sercotel de los Reyes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 261 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Martin
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good breakfast. Excellent location if you want to be near the airport and the Madrid center (via metro train). Very good choice.
Gerardo
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Street parking is ok , would stay here again
Devinny
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Elina Olimpia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is amazing very clean and great staff
MIGUEL
icon-with Partner
with Partner
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Read More
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Read More
Javier
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Todo muy bien
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
icon-
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
icon-with Partner
with Partner
10.0
/10
Reviewed 244 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Number of reviews per page
20
40