Sercotel de los Reyes

Hotels
8.2
/10
Very Good
211 reviews

What Guests Say About Their Stay

David
10.0
/ 10
The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Janice
10.0
/ 10
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
10.0
/ 10
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
In the Area
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Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sercotel de los Reyes is a hotel in a good neighborhood, which is located at San Sebastián de los Reyes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sercotel de los Reyes

Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702
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Discover More About Sercotel de los Reyes

Location


Sercotel de los Reyes is a hotel in a good neighborhood, which is located at San Sebastián de los Reyes.

About Sercotel de los Reyes

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sercotel de los Reyes.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sercotel de los Reyes exclusively for you.

Sercotel de los Reyes is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Sercotel de los Reyes is the right place to stay.

All facilities in Sercotel de los Reyes

Others Sercotel de los Reyes
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast
  • Bar
  • Snack bar

General

  • Reception hall
  • Parking (surcharge)

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

In-room Facilities

  • TV

Accommodation Policy & General Information in Sercotel de los Reyes

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 8 for children
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sercotel de los Reyes
72
Number of floors in Sercotel de los Reyes
3
Another facilities in Sercotel de los Reyes
Others, Smoke-free area, Coffee shop, Laundry service, Luggage storage

Frequently asked question in Sercotel de los Reyes

What are available facilities at Sercotel de los Reyes?
There are top facilites at Sercotel de los Reyes such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel de los Reyes?
The standard check-in time at Sercotel de los Reyes is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sercotel de los Reyes provide breakfast?
Yes, Sercotel de los Reyes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sercotel de los Reyes?
Sercotel de los Reyes is a 3.0-star hotel.
How many floors does Sercotel de los Reyes have?
Sercotel de los Reyes has 3 floors.
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More Reviews from Other Guests in Sercotel de los Reyes

8.2
Very Good
From 211 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Lei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

What you pay, what you get 👌 I highly recommend ☺️
Oscar
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Great hotel. Simple and clean, the staff was very friendly!
Bradley
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Air con was broken but everything else great
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

tto far from public transport links taxis into madrid expensive
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

It is a bit far out of Madrid city centre, however hotel will all a can for you, amazing service, continental breakfast everyday, cleaning everyday, have all the facilities you need and more. Cute little area near loads of locals, and very relaxing, I would rate this hotel an easy 4*. Only downer is the room is slightly small, but I have only tried this hotel once, it’s got Air Con and safe to say a very lovely hotel with lovely staff!!
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Diane
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

We stayed here for 1 night after our 10 hour flight. It was a simple yet perfect hotel for our need. Dinner was good, and breakfast was included. The staff were extremely kind and helpful. Definitely recommend after a long flight when heading to other destinations as part of your trip.
Verified traveler
10.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Over all is a nice place, litle hard to find if toy dont know the are but I would stay there again.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Sercotel de los Reyes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 211 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
10.0
/10
Reviewed 207 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 216 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Lei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

What you pay, what you get 👌 I highly recommend ☺️
Oscar
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Great hotel. Simple and clean, the staff was very friendly!
Bradley
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Air con was broken but everything else great
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

tto far from public transport links taxis into madrid expensive
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

It is a bit far out of Madrid city centre, however hotel will all a can for you, amazing service, continental breakfast everyday, cleaning everyday, have all the facilities you need and more. Cute little area near loads of locals, and very relaxing, I would rate this hotel an easy 4*. Only downer is the room is slightly small, but I have only tried this hotel once, it’s got Air Con and safe to say a very lovely hotel with lovely staff!!
Read More
Diane
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

We stayed here for 1 night after our 10 hour flight. It was a simple yet perfect hotel for our need. Dinner was good, and breakfast was included. The staff were extremely kind and helpful. Definitely recommend after a long flight when heading to other destinations as part of your trip.
Verified traveler
10.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Over all is a nice place, litle hard to find if toy dont know the are but I would stay there again.
Number of reviews per page
20
40