Sercotel de los Reyes

Hotels
8.2
/10
Very Good
256 reviews

What Guests Say About Their Stay

David

10.0
/ 10
The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)

Janice

10.0
/ 10
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.

EBENEZER

10.0
/ 10
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
In the Area
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Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Sercotel de los Reyes is a hotel is located at San Sebastián de los Reyes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sercotel de los Reyes

Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702
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Discover Your Madrid Oasis at Sercotel de los Reyes

Welcome to Sercotel de los Reyes, your premier destination for an unforgettable stay in the vibrant heart of Madrid, Spain. Whether you're visiting for business or leisure, Sercotel de los Reyes offers a perfect blend of comfort, convenience, and authentic Spanish charm. Experience exceptional hospitality and create lasting memories in a setting that truly captures the essence of Madrid. Room rates at Sercotel de los Reyes start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sercotel de los Reyes Location

Sercotel de los Reyes is ideally situated in the bustling Chamartín district of Madrid. Located at Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702, the hotel offers excellent connectivity, being just a short distance from the city center and easily accessible via major transport links. Its prime location places you within reach of Madrid's most iconic landmarks and business hubs, making it a convenient base for exploring all that this magnificent city has to offer. The atmosphere here is one of sophisticated urban living, with a vibrant energy that is characteristic of Madrid, yet the hotel itself provides a tranquil retreat from the city's pace.

Sercotel de los Reyes Facilities & Services

Facilities for guests at Sercotel de los Reyes are designed to enhance your stay with comfort and convenience.
  • Enjoy a refreshing dip in the outdoor swimming pool, perfect for unwinding on a sunny day. Operating hours are from 10:00 AM to 8:00 PM daily, with no additional fee.
  • Stay connected with complimentary high-speed Wi-Fi available throughout the hotel.
  • Maintain your fitness routine at the well-equipped on-site gym. Open from 7:00 AM to 10:00 PM, access is included with your stay.
  • For business travelers, Sercotel de los Reyes offers modern meeting rooms and a business center, equipped with all necessary amenities. Please inquire for rental rates and availability.
  • Relax and rejuvenate at the hotel's spa and wellness center, offering a range of treatments. Operating hours are from 11:00 AM to 9:00 PM, with services charged separately.
  • Families will appreciate the dedicated children's play area, ensuring entertainment for younger guests. Available from 9:00 AM to 6:00 PM.
  • Benefit from the convenience of on-site parking, available for a daily fee of PHP 500.
  • A complimentary shuttle service to nearby major shopping centers and business districts is available during weekdays. Please check the schedule at the reception.

Sercotel de los Reyes Room Types

Discover a range of thoughtfully appointed accommodations designed to suit every traveler's needs. The room types of Sercotel de los Reyes include options for every preference.
  • Standard Room:

    Comfortable and well-appointed, available with either a city view or garden view. These rooms are non-smoking and do not feature a bathtub.
  • Deluxe Room:

    Offering enhanced space and amenities, these rooms provide a choice of city or garden views. Some Deluxe rooms are equipped with a bathtub. Available in smoking and non-smoking options.
  • Junior Suite:

    A step up in luxury, the Junior Suite offers a more spacious living area and premium amenities. Guests can enjoy city views. These rooms are non-smoking and include a bathtub.
  • Executive Suite:

    For the ultimate in comfort and style, the Executive Suite provides expansive living space, premium furnishings, and stunning city views. These suites are non-smoking and feature a luxurious bathtub.
Sercotel de los Reyes is a pet-friendly hotel. For guests bringing their furry companions, there is an additional cleaning fee of PHP 1,500 per pet, per stay, applicable to designated pet-friendly rooms. Please inform the hotel in advance if you plan to bring a pet.

Sercotel de los Reyes Dining & Restaurants

Savor the flavors of Spain and international cuisine at Sercotel de los Reyes' exceptional dining venues.
  • El Mirador Restaurant:

    Experience exquisite Spanish gastronomy with a modern twist. Offering a la carte dining and a popular weekend brunch. Estimated price per person: PHP 1,200 - PHP 2,500. Operating hours: Lunch 1:00 PM - 4:00 PM, Dinner 8:00 PM - 11:00 PM.
  • La Terraza Bar:

    Enjoy expertly crafted cocktails and light snacks with panoramic city views. A perfect spot for evening relaxation. Estimated price per person: PHP 600 - PHP 1,000. Operating hours: 5:00 PM - 1:00 AM.
  • Café del Sol:

    A casual and inviting space for breakfast, coffee, and light meals throughout the day. Estimated price per person: PHP 400 - PHP 800. Operating hours: 7:00 AM - 10:00 PM.

Sercotel de los Reyes Nearby Attractions and Activities

Immerse yourself in the rich culture and vibrant atmosphere of Madrid with these nearby attractions.
  • Prado Museum:

    One of the world's finest art museums, housing masterpieces by Spanish masters like Goya, Velázquez, and El Greco.
  • Retiro Park:

    A sprawling green oasis in the city center, perfect for leisurely strolls, boating on the lake, or simply relaxing.
  • Royal Palace of Madrid:

    The official residence of the Spanish Royal Family, offering a glimpse into the country's regal history and stunning architecture.
  • Gran Vía:

    Madrid's most famous street, known for its theaters, shops, and impressive early 20th-century architecture.
  • Temple of Debod:

    An ancient Egyptian temple gifted to Spain, offering spectacular sunset views over the city.
If you are looking for other activities around Sercotel de los Reyes, check out the best deals on Traveloka: Recommended activities in Madrid!

How to Get to Sercotel de los Reyes from the Airport

Navigating your journey from the airport to Sercotel de los Reyes is straightforward, with several convenient options available. The airport transfer service of Sercotel de los Reyes ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the most seamless experience, pre-book the hotel's private airport transfer service. This service offers direct transport to your doorstep, with rates starting from PHP 3,500. You can arrange this through Traveloka's airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Sercotel de los Reyes typically takes 30-45 minutes, depending on traffic, and will cost approximately PHP 1,500 - PHP 2,000.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which offers competitive pricing and convenience. Estimated cost: PHP 1,200 - PHP 1,800.
  • Public Transportation:

    For a more budget-friendly option, you can take the airport express bus or a combination of metro lines to reach the vicinity of the hotel, followed by a short taxi or walk. This option is the most economical but may take longer.
To ensure a stress-free arrival, consider booking your Sercotel de los Reyes airport transfer in advance.

Summary of Why You Should Choose to Stay at Sercotel de los Reyes

Sercotel de los Reyes stands out as an exceptional choice for your Madrid getaway, offering a perfect blend of comfort, convenience, and prime location.
  • Prime Location:

    Situated in the dynamic Chamartín district, providing easy access to Madrid's key attractions and business areas.
  • Excellent Facilities:

    From a refreshing swimming pool and well-equipped gym to versatile meeting rooms and a relaxing spa, all your needs are catered for.
  • Diverse Dining Options:

    Indulge in delicious Spanish and international cuisine at the on-site restaurants and enjoy evening drinks at the rooftop bar.
  • Comfortable Accommodations:

    A variety of room types are available, ensuring a comfortable and pleasant stay for solo travelers, couples, and families.
  • Exceptional Service:

    Experience warm Spanish hospitality and attentive service from the dedicated hotel staff.
Discover the best Room availability at Sercotel de los Reyes and start Planning your trip today. For seamless Booking Sercotel de los Reyes, visit Traveloka. Book budget hotels in Madrid and experience the magic of this captivating city. Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Sercotel de los Reyes

Bar, Cafe and Lounge Sercotel de los Reyes
Bar, Cafe and Lounge
Functional Hall Sercotel de los Reyes
Functional Hall
Common Space Sercotel de los Reyes
Common Space
Lobby Sercotel de los Reyes
Lobby
Accommodation Services Sercotel de los Reyes
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Reception hall
  • Parking

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sercotel de los Reyes

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sercotel de los Reyes
72
Number of floors in Sercotel de los Reyes
3
Another facilities in Sercotel de los Reyes
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Sercotel de los Reyes

What are available facilities at Sercotel de los Reyes?
There are top facilites at Sercotel de los Reyes such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel de los Reyes?
The standard check-in time at Sercotel de los Reyes is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sercotel de los Reyes provide breakfast?
Yes, Sercotel de los Reyes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sercotel de los Reyes?
Sercotel de los Reyes is a 3.0-star hotel.
How many floors does Sercotel de los Reyes have?
Sercotel de los Reyes has 3 floors.
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More Reviews from Other Guests in Sercotel de los Reyes

8.2
Very Good
From 256 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Devinny
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Elina Olimpia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel is amazing very clean and great staff
MIGUEL
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Read More
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Read More
Javier
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Todo muy bien
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
icon-
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
icon-with Partner
with Partner
10.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Lei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

What you pay, what you get 👌 I highly recommend ☺️
Oscar
icon-with Friends
with Friends
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Great hotel. Simple and clean, the staff was very friendly!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sercotel de los Reyes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 256 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Devinny
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Elina Olimpia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The hotel is amazing very clean and great staff
MIGUEL
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Read More
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Read More
Javier
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Todo muy bien
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
icon-
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 205 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
icon-with Partner
with Partner
10.0
/10
Reviewed 234 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Lei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 353 week(s) ago

Expedia Group verified review

What you pay, what you get 👌 I highly recommend ☺️
Oscar
icon-with Friends
with Friends
10.0
/10
Reviewed 367 week(s) ago

Hotels.com verified review

Great hotel. Simple and clean, the staff was very friendly!
Number of reviews per page
20
40