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Sercotel de los Reyes

Hotels
8.2
/10
Very Good
211 reviews

What Guests Say About Their Stay

David

10.0
/ 10
The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)

Janice

10.0
/ 10
Very comfortable room and bed, excellent breakfast and lovely, helpful staff.

EBENEZER

10.0
/ 10
Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
In the Area
See Map
Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Sercotel de los Reyes is a hotel is located at San Sebastián de los Reyes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sercotel de los Reyes

Plaza Ciudad Real 2, San Sebastián de los Reyes, Community of Madrid, Madrid, Spain, 28702
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Lobby Sercotel de los Reyes
Lobby 2 Sercotel de los Reyes

Discover More About Sercotel de los Reyes

General


Near Plaza Norte 2 Commercial Centre

Location


With a stay at Sercotel de los Reyes in San Sebastian de los Reyes, you'll be within a 15-minute drive of IFEMA and Plaza de Castilla. This hotel is 9.6 mi (15.5 km) from Bernabéu Stadium and 12.5 mi (20 km) from Gran Via.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Norte 2 Commercial Centre - 3.3 km / 2 mi
Autonomous University of Madrid - 8.8 km / 5.5 mi
Parcesa La Paz Mortuary - 12.1 km / 7.5 mi
Cuatro Torres Business Area - 12.4 km / 7.7 mi
Jarama Circuit - 13.1 km / 8.1 mi
Hospital Ramon Y Cajal - 13.4 km / 8.3 mi
Azca Financial District - 13.5 km / 8.4 mi
Hospital La Paz - 13.6 km / 8.4 mi
Gate of Europe - 13.7 km / 8.5 mi
Plaza de Castilla - 13.8 km / 8.6 mi
IFEMA - 13.9 km / 8.6 mi
Paseo de la Castellana - 14 km / 8.7 mi
Cuzco Square - 14.4 km / 9 mi
Palacio de Hielo - 14.8 km / 9.2 mi
Real Madrid City - 15 km / 9.3 mi

The preferred airport for Sercotel de los Reyes is Adolfo Suarez Madrid-Barajas Airport (MAD) - 19.1 km / 11.9 mi

Renovations


The following facilities are closed on Saturday and Sunday:

  • Dining venue(s)

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 72 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sercotel de los Reyes

Bar, Cafe and Lounge Sercotel de los Reyes
Bar, Cafe and Lounge
Functional Hall Sercotel de los Reyes
Functional Hall
Common Space Sercotel de los Reyes
Common Space
Lobby Sercotel de los Reyes
Lobby
Accommodation Services Sercotel de los Reyes
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Reception hall
  • Parking

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sercotel de los Reyes

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Contactless check-in is available
  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 8 for children
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sercotel de los Reyes
72
Number of floors in Sercotel de los Reyes
3
Another facilities in Sercotel de los Reyes
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Sercotel de los Reyes

What are available facilities at Sercotel de los Reyes?
There are top facilites at Sercotel de los Reyes such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sercotel de los Reyes?
The standard check-in time at Sercotel de los Reyes is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sercotel de los Reyes provide breakfast?
Yes, Sercotel de los Reyes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sercotel de los Reyes have?
Sercotel de los Reyes is a 3.0-star hotel.
How many floors does Sercotel de los Reyes have?
Sercotel de los Reyes has 3 floors.
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More Reviews from Other Guests in Sercotel de los Reyes

Overall Ratings & Reviews Sercotel de los Reyes

Other sources (211)
8.2
Very Good
From 211 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Devinny
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Elina Olimpia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is amazing very clean and great staff
MIGUEL
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Read More
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Read More
Javier
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Todo muy bien
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
icon-with Partner
with Partner
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Lei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

What you pay, what you get 👌 I highly recommend ☺️
Oscar
icon-with Friends
with Friends
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Great hotel. Simple and clean, the staff was very friendly!
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Sercotel de los Reyes

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Sercotel de los Reyes

Other sources (211)
8.2
Very Good
From 211 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

5.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sercotel de los Reyes

Number of reviews per page
20
40
Top reviews
Devinny
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The place smelled amazing. The staff are really friendly. The only reason I didn’t get a five star is because when I checked in, I was traveling solo, but as the guy was giving me my card, he literally announced to everybody what room I was in which I wasn’t, a fan of the room was great.
Elina Olimpia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel is amazing very clean and great staff
MIGUEL
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This hotel is located in San Sebastian de Los Reyes area and in our case it was located at the perfect place to be close to our family and friends living in Madrid. This time of the year with cold weather the rooms have only heaters in use. If you want to cool your room just open a window and shut off the heater and it will be great. The only possible issue for this location is parking space if you are renting a car since you will need to park in the street if parking is available. We were using taxi and friends for our moves so it was not an issue for us. The room could be a bit small for some. Not an issue for us. Last but not least, the beds are on the extra firm side, so if you need a soft bed that is not going to happen. We did request a couple of extra large blankets and my wife placed them under the mattress cover and it helped her to make it a bit more comfortable. I would probably stay in this hotel, but I always look for others in the same area to compare rates. Recommended.
Read More
Robin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Room was fine - hotel was in a strange location in the middle of a neighborhood with parking problems and accessibility problems with steep stairs just to get into the hotel. Staff were pleasant, food was good, but I also git back late to the hotel and it was literally chained closed. I had to wait for the hotel staff to open up the door for me.
Read More
Javier
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Todo muy bien
Moses
icon-Leisure
Leisure
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very Nice Hotel. Television isn’t smart, all channels are in Spanish. Very boring for non Spanish speakers. The hotel is in outskirts of Madrid, hence not suitable for tourists who want to enjoy the city life of Madrid. Very cool and calm area. 3 Star xx
mar
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, the room was clean and quiet.
Nigel
icon-with Partner
with Partner
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Reception was warm on arrival. However the room walls were paper thin. Very noisy over night from guests closing doors. Outside the hotel is like an amphitheatre so all conversations were projected upto the rooms. Did not sleep well at all. Other than that the breakfast was good and plentiful. Our prime reason for booking was the secure underground parking, however with an estate car, manoeuvring was very tight and slow. Do not think we will be staying here next year.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The customer service was outstanding. Nani was amazing making us feel at home and any of our questions were treated as a high priority. I would totally recommend this place thanks to its friendly and helpful staff. Same goes for the gentleman managing the breakfast, he was incredibly helpful. Also I think "Vivian" at reception was more than helpful printing some important documents. It feels like this hotel has some good staff that they really need to keep :)
Read More
F
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

night stop , Silva at the reception was excellent, hotel is dated , clean room , v noisy, Bed above average , breakfast i Ok, secure parking ..area is Ok but don't fee safe.
Juan Carlos
icon-Business
Business
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Quiet and clean . Location far from restaurants
Beatriz
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The parking lot is too small for a big cars.
Janice
icon-Leisure
Leisure
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Very comfortable room and bed, excellent breakfast and lovely, helpful staff.
EBENEZER
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Very helpful staff at the hotel. They were very kind and made sure our stay was enjoyable. Also The hotels close to the station and not very far from the center.
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Excelente!
Belynda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Bathroom door had to scrap to shut and there was no ventilation in bathroom. Had to keep door open or it would quickly steam up. Older staff at bar area extremely rude. Staff at front desk polite.
Cesar
icon-with Partner
with Partner
10.0
/10
Reviewed 230 week(s) ago

Hotels.com verified review

All good, well located and friendly staff
Eva
icon-Business
Business
10.0
/10
Reviewed 238 week(s) ago

Hotels.com verified review

I got loads of advice from reception, very friendly and knowledgeable
Lei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 348 week(s) ago

Expedia Group verified review

What you pay, what you get 👌 I highly recommend ☺️
Oscar
icon-with Friends
with Friends
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Great hotel. Simple and clean, the staff was very friendly!
Number of reviews per page
20
40