Windsor Puerta del Sol

Others
8.2
/10
Very Good
294 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
See translation

Ronald

10.0
/ 10
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!

Joanna

10.0
/ 10
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
In the Area
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Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012

Main Facilities

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WiFi
Elevator
note: accommodation was previously named Hostal El Pasaje Staying at Windsor Puerta del Sol is a good choice when you are visiting Madrid.
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What's around Windsor Puerta del Sol

Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012
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Discover More About Windsor Puerta del Sol

Welcome to Windsor Puerta del Sol, your ideal base for exploring the vibrant heart of Madrid. This introduction aims to provide you with all the essential information you need to know about staying at Windsor Puerta del Sol, ensuring a comfortable and memorable experience in Spain's captivating capital.

Windsor Puerta del Sol Location

Windsor Puerta del Sol is nestled right in the bustling Sol district, the absolute epicentre of Madrid. You'll find yourself at Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012, putting you within a stone's throw of the city's most iconic landmarks and vibrant street life. It's just a short walk from the Sol Metro station, a major transport hub connecting you effortlessly to every corner of the city. The atmosphere here is electric, with the constant hum of activity, street performers, and a palpable sense of history. Imagine stepping out your door and being immediately immersed in Madrid's energetic pulse, surrounded by a kaleidoscope of shops, tapas bars, and historic architecture. It’s the perfect spot for travellers who want to be right in the thick of it all, with the city’s best attractions literally at your doorstep.

Windsor Puerta del Sol Facilities & Services

Facilities for guests at Windsor Puerta del Sol are designed to ensure a comfortable and convenient stay.

  • 24-hour front desk:

    Always there to assist you with any queries or requests, day or night.
  • Concierge services:

    Get expert advice on local attractions, dining, and transportation.
  • Free Wi-Fi:

    Stay connected throughout the hotel with complimentary high-speed internet access.
  • Air conditioning:

    Ensuring a pleasant temperature in your room, regardless of the weather outside.
  • Daily housekeeping:

    Your room will be kept tidy and fresh throughout your stay.
  • Luggage storage:

    Available for early arrivals or late departures, so you can make the most of your time.
  • On-site parking:

    Secure parking is available for guests at a rate of AUD $30 per day.

Windsor Puerta del Sol Room Types

Discover a range of comfortable and well-appointed accommodations with the diverse room types of Windsor Puerta del Sol.

  • Standard Room:

    Offering a comfortable city view, these non-smoking rooms are perfect for solo travellers or couples. Bathtub is available in select rooms.
  • Superior Room:

    Enjoy a little more space and a pleasant city view. These non-smoking rooms feature a bathtub for your relaxation.
  • Deluxe Room:

    These spacious non-smoking rooms provide enhanced comfort and a delightful city view. A bathtub is included for your convenience.
  • Junior Suite:

    Experience a touch of luxury in these larger non-smoking suites, featuring a city view and a relaxing bathtub.
  • Executive Suite:

    The pinnacle of comfort, these non-smoking suites offer expansive city views and a dedicated living area, complete with a bathtub.

All rooms at Windsor Puerta del Sol are strictly non-smoking.

Windsor Puerta del Sol Dining & Restaurants

While Windsor Puerta del Sol doesn't have its own on-site restaurant, its prime location means you're spoilt for choice with dining options just steps away. The Sol district is renowned for its incredible culinary scene, offering everything from traditional Spanish tapas to international cuisine. You can find charming local eateries serving authentic paella and churros, bustling cafes perfect for a morning coffee and pastry, and sophisticated restaurants for a memorable evening meal. For a casual bite, expect to pay around AUD $20-30 per person, while a more formal dining experience might range from AUD $40-70 per person. Many cafes open early around 8:00 AM, and restaurants typically serve lunch from 1:00 PM to 4:00 PM and dinner from 8:00 PM onwards.

Windsor Puerta del Sol Nearby Attractions and Activities

Staying at Windsor Puerta del Sol places you at the heart of Madrid's most exciting attractions. Here are some must-visit spots within easy reach:

  • Puerta del Sol:

    The very square your hotel is named after, this is Madrid's central hub, famous for its iconic clock tower and the statue of the Bear and the Strawberry Tree.
  • Plaza Mayor:

    A magnificent arcaded square, perfect for enjoying a coffee or a meal while soaking in the historic atmosphere.
  • Royal Palace of Madrid:

    The official residence of the Spanish Royal Family, offering a glimpse into the country's regal past.
  • Prado Museum:

    One of the world's finest art museums, housing masterpieces by Spanish masters like Goya, Velázquez, and El Greco.
  • Retiro Park:

    A vast and beautiful green oasis in the city centre, ideal for a leisurely stroll, a boat ride on the lake, or simply relaxing.

If you are looking for other activities around Windsor Puerta del Sol, check out the best deals on Traveloka: Recommended activities in Madrid!

How to Get to Windsor Puerta del Sol from the Airport

Getting to Windsor Puerta del Sol from Madrid-Barajas Airport (MAD) is straightforward, with several convenient options available.

  • Airport Metro:

    The most economical option. Take the Metro Line 8 from the airport to Nuevos Ministerios, then change to Line 10 towards Puerta del Sol. The journey takes approximately 45-60 minutes and costs around AUD $5.
  • Airport Express Bus:

    A dedicated bus service runs between the airport and the city centre, with a stop near Atocha station. From there, you can take a short taxi or metro ride to Puerta del Sol. The bus fare is approximately AUD $7, and the journey takes about 40 minutes.
  • Taxi:

    A convenient but more expensive option. A metered taxi from the airport to Windsor Puerta del Sol will cost approximately AUD $30-40, depending on traffic. The journey time is around 30-40 minutes.
  • Ride-hailing service:

    Similar to taxis, ride-hailing services offer door-to-door convenience. Prices are comparable to taxis, typically ranging from AUD $30-40.
  • Hotel Airport Transfer:

    For ultimate convenience and peace of mind, you can arrange a private airport transfer service directly through Windsor Puerta del Sol. This service offers a seamless journey from the moment you land.

Summary of Why You Should Choose to Stay at Windsor Puerta del Sol

Choosing Windsor Puerta del Sol means opting for an unbeatable location, excellent service, and comfortable accommodations in the heart of Madrid.

  • Prime Location:

    Situated in the vibrant Sol district, putting you at the centre of all the action.
  • Convenient Access:

    Easy reach to public transport, making exploration effortless.
  • Comfortable Rooms:

    A variety of well-appointed rooms to suit every traveller's needs.
  • Excellent Facilities:

    Services designed to enhance your stay, including Wi-Fi and 24-hour assistance.
  • Nearby Attractions:

    Immediate proximity to Madrid's most famous landmarks and cultural sites.

Room availability at Windsor Puerta del Sol

is often in high demand due to its popularity, so it's always a good idea to book in advance. For the best rates and a seamless booking experience, consider

Booking Windsor Puerta del Sol

through Traveloka.

Ready to experience Madrid? Book budget hotels in Madrid with ease and find great deals on your accommodation. Don't forget to explore flight options too! Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Windsor Puerta del Sol

Bar, Cafe and Lounge Windsor Puerta del Sol
Bar, Cafe and Lounge
Common Space Windsor Puerta del Sol
Common Space
Lobby Windsor Puerta del Sol
Lobby
Exterior Windsor Puerta del Sol
Exterior
Others Windsor Puerta del Sol
Others

Hotel Services

  • Luggage storage
  • Welcoming drinks
  • Multilingual staff
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in Windsor Puerta del Sol

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - B84363704
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Windsor Puerta del Sol
14
Number of floors in Windsor Puerta del Sol
4
Another facilities in Windsor Puerta del Sol
Luggage storage, Welcoming drinks, Multilingual staff, Concierge, Smoke-free area

Frequently asked questions about Windsor Puerta del Sol

What are available facilities at Windsor Puerta del Sol?
There are top facilites at Windsor Puerta del Sol such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Windsor Puerta del Sol?
The standard check-in time at Windsor Puerta del Sol is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Windsor Puerta del Sol provide breakfast?
Yes, Windsor Puerta del Sol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Windsor Puerta del Sol?
Windsor Puerta del Sol has a 3.0-star rating.
How many floors does Windsor Puerta del Sol have?
Windsor Puerta del Sol has 4.
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Windsor Puerta del Sol reviews and ratings

8.2
Very Good
From 294 reviews
Cleanliness

8.8

Room Comfort

7.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
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Traveller Reviews Windsor Puerta del Sol

Number of reviews per page
20
40
Top reviews
yvonne
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very close to the center in Madrid But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Luv
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great area and ease in city tour
ALFRED
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location
John
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Sofia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Carlos
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Excellent customer service.
Maria
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Room wasn't cleaned properly on second day.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location. Minimalist unit, clean, nice bathroom, reasonable price
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Very conveniently located. Clean and has most needed ammenities
Antonyo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Trung
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Read More
Josh
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Read More
Janine
2.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Daniella
icon-Business and Leisure with Pet
Business and Leisure with Pet
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
Read More
IVETTE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

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Lobby 4 Windsor Puerta del Sol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 294 reviews
Cleanliness

8.8

Room Comfort

7.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Windsor Puerta del Sol

Number of reviews per page
20
40
Top reviews
yvonne
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very close to the center in Madrid But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Luv
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great area and ease in city tour
ALFRED
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location
John
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Sofia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Carlos
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Excellent customer service.
Maria
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Room wasn't cleaned properly on second day.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location. Minimalist unit, clean, nice bathroom, reasonable price
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Very conveniently located. Clean and has most needed ammenities
Antonyo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Trung
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Read More
Josh
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Read More
Janine
2.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Daniella
icon-Business and Leisure with Pet
Business and Leisure with Pet
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
Read More
IVETTE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40