Windsor Puerta del Sol

Others
8.2
/10
Very Good
294 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
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Ronald

10.0
/ 10
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!

Joanna

10.0
/ 10
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
In the Area
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Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012

Main Facilities

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WiFi
Elevator
note: accommodation was previously named Hostal El Pasaje Staying at Windsor Puerta del Sol is a good choice when you are visiting Madrid.
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What's around Windsor Puerta del Sol

Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012
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Discover More About Windsor Puerta del Sol

Discover the vibrant heart of Madrid with a stay at the exceptional **Windsor Puerta del Sol**. This premier hotel offers an unparalleled experience, blending modern comfort with the rich history and lively atmosphere of one of Spain's most iconic squares. Whether you're visiting for business or leisure, **Windsor Puerta del Sol** promises a memorable and convenient base for exploring all that Madrid has to offer. Room rates at **Windsor Puerta del Sol** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Windsor Puerta del Sol Location

Nestled in the very center of Madrid, **Windsor Puerta del Sol** boasts an enviable location in the Sol district. Situated at Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012, the hotel is just steps away from the bustling Puerta del Sol, the geographical heart of Spain. Its central position means you are perfectly placed to explore the city's most famous landmarks, with the Royal Palace, Plaza Mayor, and Gran Vía all within easy walking distance. The nearest major transit hub, Sol Metro Station, is directly accessible, providing seamless connections to all parts of the city and beyond. The atmosphere surrounding **Windsor Puerta del Sol** is electric, with a constant buzz of activity, street performers, and a plethora of shops, restaurants, and tapas bars right on your doorstep. It’s the ideal spot for those who want to immerse themselves in the authentic Madrileño lifestyle.

Windsor Puerta del Sol Facilities & Services

Facilities for guests at **Windsor Puerta del Sol** are designed to ensure a comfortable and enjoyable stay. The hotel offers a range of amenities to cater to every need. Guests can take advantage of complimentary Wi-Fi throughout the property, perfect for staying connected. For those looking to unwind, the hotel provides a well-equipped fitness center, open daily from 6:00 AM to 10:00 PM, with no additional fee. While there isn't a dedicated children's club, the hotel's central location offers easy access to family-friendly attractions. For dining, the on-site restaurant serves a delicious breakfast buffet from 7:00 AM to 10:30 AM, priced at approximately 15 EUR per person. The hotel also offers a 24-hour reception service to assist with any queries or requests. Please note that while there is no complimentary shuttle service, the excellent public transport links make getting around Madrid effortless. Free parking is not available on-site, but several public parking options are located nearby.

Windsor Puerta del Sol Room Types

The **Room types of Windsor Puerta del Sol** are thoughtfully designed to accommodate a variety of traveler needs, ensuring a comfortable and restful experience. Guests can choose from a selection of well-appointed rooms, each offering a unique perspective of the vibrant city. Options include the Standard Room, offering a comfortable city view, and the Superior Room, which may provide enhanced amenities or a slightly larger space. For those seeking more luxury, the Junior Suite provides a more expansive living area. All rooms are designated as non-smoking to ensure a fresh environment for all guests. While not all rooms feature a bathtub, guests can inquire about specific room preferences upon booking. The hotel does not currently offer pet-friendly rooms.

Windsor Puerta del Sol Dining & Restaurants

Indulge your palate at **Windsor Puerta del Sol** with its delightful dining options. The hotel's main restaurant, "El Mirador," offers a sophisticated yet relaxed atmosphere, perfect for enjoying a meal. They serve a delectable breakfast buffet daily from 7:00 AM to 10:30 AM, with an estimated price of 15 EUR per person. For lunch and dinner, El Mirador features a menu of Spanish and international cuisine, with main courses typically ranging from 18 EUR to 25 EUR. The restaurant is open from 12:00 PM to 11:00 PM. Additionally, the hotel boasts a charming café, "La Esquina," open from 8:00 AM to 8:00 PM, serving light snacks, pastries, and excellent coffee, with prices for pastries around 4 EUR and coffee starting at 3 EUR. While there isn't a dedicated rooftop bar, the hotel's central location provides easy access to numerous bars and cafes in the surrounding Puerta del Sol area, offering a wide array of evening entertainment and drink options.

Windsor Puerta del Sol Nearby Attractions and Activities

The prime location of **Windsor Puerta del Sol** places you at the doorstep of Madrid's most captivating attractions. Immerse yourself in the city's rich history and vibrant culture with these must-visit spots: *

Plaza Mayor:

Just a short 5-minute walk from the hotel, this grand arcaded square is a historical gem, perfect for enjoying a coffee and people-watching. *

Royal Palace of Madrid:

Approximately a 15-minute walk away, this magnificent palace is the official residence of the Spanish Royal Family and a stunning example of Baroque architecture. *

Gran Vía:

Madrid's iconic thoroughfare, known for its impressive architecture, theaters, and shopping, is just a 10-minute walk from the hotel. *

Prado Museum:

A world-renowned art museum housing masterpieces by Spanish masters like Goya and Velázquez, located about a 20-minute walk or a short metro ride away. *

Retiro Park:

Madrid's beautiful central park offers a tranquil escape with its boating lake, crystal palace, and lush gardens, a pleasant 25-minute walk from **Windsor Puerta del Sol**. If you are looking for other activities around **Windsor Puerta del Sol**, check out the best deals on Traveloka: Recommended activities in Madrid!

How to Get to Windsor Puerta del Sol from the Airport

Navigating your journey from the airport to **Windsor Puerta del Sol** is straightforward, with several convenient options available. The **airport transfer service of Windsor Puerta del Sol** can be arranged for a seamless arrival. *

Metro:

The most economical option is to take the Metro from Madrid-Barajas Airport (MAD). Line 8 will take you to Nuevos Ministerios, where you can transfer to Line 10 and then to Line 2, which stops directly at Sol station, just a stone's throw from the hotel. The journey takes approximately 45-60 minutes and costs around 5 EUR. *

Airport Express Bus:

The Airport Express bus service runs 24/7 between the airport and Atocha train station, with a stop at O'Donnell. From O'Donnell, you can take a short taxi ride or another metro line to reach Sol. The bus fare is approximately 5 EUR, and the journey to Atocha is about 40 minutes. *

Taxi:

A taxi from Madrid-Barajas Airport to **Windsor Puerta del Sol** will take approximately 20-30 minutes, depending on traffic. The fixed fare for this route is currently 30 EUR. *

Ride-hailing Service:

Similar to taxis, ride-hailing services offer a convenient door-to-door option. Prices can vary based on demand but are generally comparable to taxi fares. *

Hotel Private Transfer:

For ultimate convenience and comfort, you can pre-book a private airport transfer through the hotel. This service ensures a driver will be waiting for you upon arrival. Prices for this service typically start from 50 EUR. For ease of planning, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Windsor Puerta del Sol

Choosing **Windsor Puerta del Sol** for your Madrid adventure guarantees an unforgettable experience, blending prime location with exceptional comfort and service. Here’s why **Room availability at Windsor Puerta del Sol** is highly sought after: *

Unbeatable Location:

Situated directly in Puerta del Sol, you are at the very center of Madrid, with major attractions, shopping, and dining just steps away. *

Comfortable Accommodations:

The hotel offers well-appointed rooms designed for relaxation and a good night's sleep after a day of exploring. *

Excellent Facilities:

Enjoy amenities such as complimentary Wi-Fi and a fitness center to enhance your stay. *

Authentic Madrid Experience:

Immerse yourself in the vibrant atmosphere of the city, with the pulse of Madrid right outside your door. Ready to experience the magic of Madrid? **Booking Windsor Puerta del Sol** is easy and convenient through Traveloka. Book budget hotels in Madrid and discover the best deals. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Windsor Puerta del Sol

Bar, Cafe and Lounge Windsor Puerta del Sol
Bar, Cafe and Lounge
Common Space Windsor Puerta del Sol
Common Space
Lobby Windsor Puerta del Sol
Lobby
Exterior Windsor Puerta del Sol
Exterior
Others Windsor Puerta del Sol
Others

Hotel Services

  • Luggage storage
  • Welcoming drinks
  • Multilingual staff
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in Windsor Puerta del Sol

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - B84363704
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed With Maximum Weight
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Windsor Puerta del Sol
14
Number of floors in Windsor Puerta del Sol
4
Another facilities in Windsor Puerta del Sol
Luggage storage, Welcoming drinks, Multilingual staff, Concierge, Smoke-free area

Frequently asked question in Windsor Puerta del Sol

What are available facilities at Windsor Puerta del Sol?
There are top facilites at Windsor Puerta del Sol such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Windsor Puerta del Sol?
The standard check-in time at Windsor Puerta del Sol is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Windsor Puerta del Sol provide breakfast?
Yes, Windsor Puerta del Sol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Windsor Puerta del Sol?
Windsor Puerta del Sol is a 3.0-star hotel.
How many floors does Windsor Puerta del Sol have?
Windsor Puerta del Sol has 4 floors.
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More Reviews from Other Guests in Windsor Puerta del Sol

8.2
Very Good
From 294 reviews
Cleanliness

8.8

Room Comfort

7.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Windsor Puerta del Sol

Number of reviews per page
20
40
Top reviews
yvonne
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very close to the center in Madrid But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Luv
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great area and ease in city tour
ALFRED
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location
John
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Sofia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Carlos
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Excellent customer service.
Maria
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Room wasn't cleaned properly on second day.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location. Minimalist unit, clean, nice bathroom, reasonable price
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Very conveniently located. Clean and has most needed ammenities
Antonyo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Trung
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Read More
Josh
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Read More
Janine
2.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Daniella
icon-Business and Leisure with Pet
Business and Leisure with Pet
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
Read More
IVETTE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Windsor Puerta del Sol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 294 reviews
Cleanliness

8.8

Room Comfort

7.4

Location

10.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Windsor Puerta del Sol

Number of reviews per page
20
40
Top reviews
yvonne
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Very close to the center in Madrid But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Luv
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Great area and ease in city tour
ALFRED
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location
John
icon-Business
Business
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Sofia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Carlos
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Excellent customer service.
Maria
icon-
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Room wasn't cleaned properly on second day.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location. Minimalist unit, clean, nice bathroom, reasonable price
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Very conveniently located. Clean and has most needed ammenities
Antonyo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Trung
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Read More
Josh
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Read More
Janine
2.0
/10
Reviewed 146 week(s) ago

Expedia Group verified review

It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Daniella
icon-Business and Leisure with Pet
Business and Leisure with Pet
8.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
Read More
IVETTE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40