note: accommodation was previously named Hostal El Pasaje
Staying at Windsor Puerta del Sol is a good choice when you are visiting Madrid.
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Windsor Puerta del Sol
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8.2
/10
Very Good
295 reviews
What Guests Say About Their Stay
Maria
10.0
/ 10
Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
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Ronald
10.0
/ 10
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
10.0
/ 10
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
In the Area
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Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012
Main Facilities
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WiFi
Elevator
What's around Windsor Puerta del Sol
Calle del Pozo, 4, Madrid, Community of Madrid, Spain, 28012
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Discover More About Windsor Puerta del Sol
General
Near Puerta del Sol
Location
With a stay at Windsor Puerta del Sol, you'll be centrally located in Madrid, steps from Puerta del Sol and 6 minutes by foot from Gran Via. This hostal is 0.3 mi (0.5 km) from Plaza Mayor and 0.7 mi (1.2 km) from Royal Palace of Madrid.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Calle de Alcalá - 0.1 km / 0.1 mi
Puerta del Sol - 0.1 km / 0.1 mi
Plaza de Santa Ana - 0.2 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.3 km / 0.2 mi
Gran Via - 0.5 km / 0.3 mi
Plaza Mayor - 0.5 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.6 km / 0.4 mi
Paseo del Prado - 0.6 km / 0.4 mi
Plaza de Callao - 0.6 km / 0.4 mi
Casino Gran Via - 0.6 km / 0.4 mi
Fountain of Neptune - 0.7 km / 0.4 mi
San Miguel Market - 0.8 km / 0.5 mi
Sobrino de Botin - 0.8 km / 0.5 mi
Royal Theatre - 0.8 km / 0.5 mi
The preferred airport for Windsor Puerta del Sol is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.1 km / 10 mi
Facilities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include complimentary wired internet access, multilingual staff, and luggage storage.
Dining
You can enjoy a meal at La Carmela serving the guests of Windsor Puerta del Sol, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Bathrooms feature showers, complimentary toiletries, and hair dryers.
All facilities in Windsor Puerta del Sol
Bar, Cafe and Lounge
Common Space
Lobby
Exterior
Others
Hotel Services
- Luggage storage
- Welcoming drinks
- Multilingual staff
- Concierge
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
Food and Drinks
- Breakfast
- Snack bar
Connectivity
- LAN Internet
- Free WiFi
Accommodation Policy & General Information in Windsor Puerta del Sol
Important Note
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
- Nearby parking fee: EUR 35 per day (656 ft away)
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Allowed With Maximum Weight
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, No front desk, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Windsor Puerta del Sol | 14 |
Number of floors in Windsor Puerta del Sol | 4 |
Another facilities in Windsor Puerta del Sol | Luggage storage, Welcoming drinks, Multilingual staff, Concierge, Smoke-free area |
Frequently asked question in Windsor Puerta del Sol
What are available facilities at Windsor Puerta del Sol?
There are top facilites at Windsor Puerta del Sol such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Windsor Puerta del Sol?
The standard check-in time at Windsor Puerta del Sol is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Windsor Puerta del Sol provide breakfast?
Yes, Windsor Puerta del Sol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Windsor Puerta del Sol?
Windsor Puerta del Sol is a 3.0-star hotel.
How many floors does Windsor Puerta del Sol have?
Windsor Puerta del Sol has 4 floors.
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More Reviews from Other Guests in Windsor Puerta del Sol
Overall Ratings & Reviews Windsor Puerta del Sol
Other sources (295)
8.2
Very Good
From 295 reviews
Cleanliness
8.8
Room Comfort
7.4
Location
10.0
Service and Facilites
8.2
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Traveler Reviews Windsor Puerta del Sol
Number of reviews per page
20
40
Top reviews
Daniel
with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great!
yvonne
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Very close to the center in Madrid
But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Luv
Business
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great area and ease in city tour
ALFRED
Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Location
John
Business
4.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Sofia
Leisure Family
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Carlos
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Excellent customer service.
Maria
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Ian
with Partner
6.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
Room wasn't cleaned properly on second day.
Juan
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Great location. Minimalist unit, clean, nice bathroom, reasonable price
Verified traveler
with Partner
8.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Very conveniently located. Clean and has most needed ammenities
Antonyo
Leisure with Partner
8.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Trung
Leisure Family
6.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Ronald
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Joanna
Leisure with Friends
10.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
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Josh
Leisure with Partner
2.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Getting to
The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go.
Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
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Janine
2.0
/10
Reviewed 154 week(s) ago
Expedia Group verified review
It was not what we saw online. We did not get any sleep because the neighborhood was filled with people partying past 5am and the room was not soundproof. When we got to our hostel door there was a very large mound of smelly trash that looked like a fire hazard. Accommodations were sub-par.
Karen
Leisure with Friends
10.0
/10
Reviewed 157 week(s) ago
Expedia Group verified review
We’re very happy with the facilities and service. Breakfast price was fair. Location excellent with sights and restaurants very close by. Would definitely stay here again!
Daniella
Business and Leisure with Pet
8.0
/10
Reviewed 159 week(s) ago
Expedia Group verified review
It was a great place to stay, The only thing is that the door of the hotel was not working so it wasn't so safe.
Claire
with Partner
10.0
/10
Reviewed 165 week(s) ago
Hotels.com verified review
Location, location, location. Frequent travellers, looking for comfort, cleanliness and the all important location. El Pasaje delivered on all. If you are in the city to see and experience the city then this if for you. Firm, comfortable bed, aircon, mini-fridge, safe, wifi, great shower. Everything you need. Within moments from the Hostal you have vibrant bars and restaurants but from our 'city' room, at the back of the property, we had undisturbed sleep. Within comfortable walking distance of all the major sights. Easy check in at Victoria 4, over the road. Staff friendly and helpful (very good English speaking, apologies for our lack of Spanish). Most helpful when we had a pre-booked taxi issue, nothing to do with the hotel, but the gentleman on reception (sorry, didn't get his name) was great at speaking to the driver etc for us. Gracias. If you want a swanky room with a great view, then look elsewhere, but if you want great value for money, clean, comfortable, in the heart of Madrid, then we would recommend this hostal.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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