How many rooms are available at Renaissance Lucerne Hotel?

Renaissance Lucerne Hotel has 87.

Does Renaissance Lucerne Hotel have parking?

Yes, Renaissance Lucerne Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Renaissance Lucerne Hotel?

Traveloka users who have stayed at Renaissance Lucerne Hotel have praised its Location, Cleanliness, Service and Facilites.

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Renaissance Lucerne Hotel

Name: Renaissance Lucerne Hotel
Address: Pilatusstrasse 15, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6002, Pilatusstrasse 15, Kanton Luzern, 6002, Switzerland
Rating: 8.6

Hotels

8.6

/10

Very Good

492 reviews

What Guests Say About Their Stay

keunmo

10.0

/ 10

Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.

james

10.0

/ 10

Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.

Deborah

10.0

/ 10

My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.

In the Area

See Map

Pilatusstrasse 15, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6002

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Near Chapel Bridge

Available Room Types in Renaissance Lucerne Hotel

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What's around Renaissance Lucerne Hotel

Pilatusstrasse 15, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6002

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Discover More About Renaissance Lucerne Hotel

General

Near Chapel Bridge

Location

With a stay at Renaissance Lucerne Hotel, you'll be centrally located in Lucerne, steps from Chapel Bridge and within a 5-minute walk of KKL Lucerne. This luxury hotel is 0.9 mi (1.5 km) from Lion Monument and 1 mi (1.6 km) from Lucerne Town Hall.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Museum Sammlung Rosengart - 0.1 km / 0.1 mi
Chapel Bridge - 0.3 km / 0.2 mi
The Swiss Path - 0.3 km / 0.2 mi
Jesuit Church - 0.3 km / 0.2 mi
St. James Way - 0.4 km / 0.2 mi
Alpine Panorama Path - 0.4 km / 0.2 mi
Via Gottardo - 0.4 km / 0.2 mi
KKL Lucerne - 0.4 km / 0.2 mi
Lucerne Ferry Terminal - 0.4 km / 0.3 mi
Franciscan Church - 0.4 km / 0.3 mi
Lucerne Town Hall - 0.5 km / 0.3 mi
Modern Art Museum - 0.5 km / 0.3 mi
Rosengart Collection - 0.5 km / 0.3 mi
Lucerne Arts Museum - 0.5 km / 0.3 mi
Gameorama - 0.5 km / 0.3 mi

The preferred airport for Renaissance Lucerne Hotel is Zurich Airport (ZRH) - 68.4 km / 42.5 mi

Facilities

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

Dining

Enjoy Mexican cuisine at Pacifico - South American, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

All facilities in Renaissance Lucerne Hotel

Bar, Cafe and Lounge

Entertainment Facility

Fitness Center

Lobby

Exterior

Hotel Services

Laundry service
Multilingual staff
Luggage storage
Porter
24-hour Receptionist
Concierge

Public Facilities

Coffee/tea in lobby
Elevator
Parking
Smoke-free area
Safety deposit box

Things to Do

Romantic proposal packages
TV lounge
Fitness center

Food and Drinks

Vegetarian meal
Breakfast

Transportation

Limited parking

Connectivity

Free WiFi

General

Terrace

Accessibilty

Accessible path of travel

Business Facilities

Computer station

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Renaissance Lucerne Hotel

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Pets

Service Animals Exempt

Additional Policy

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Fee for full breakfast: approximately CHF 35 for adults and CHF 20 for children
Nearby parking fee: CHF 20 per night (52 ft away)
Crib (infant bed) fee: CHF 60.0 per night
Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Renaissance Lucerne Hotel	87
Number of floors in Renaissance Lucerne Hotel	6
Another facilities in Renaissance Lucerne Hotel	Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked questions about Renaissance Lucerne Hotel

What are available facilities at Renaissance Lucerne Hotel?

There are top facilites at Renaissance Lucerne Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Renaissance Lucerne Hotel?

The standard check-in time at Renaissance Lucerne Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Renaissance Lucerne Hotel provide breakfast?

Yes, Renaissance Lucerne Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Renaissance Lucerne Hotel?

Renaissance Lucerne Hotel has a 5.0-star rating.

How many floors does Renaissance Lucerne Hotel have?

Renaissance Lucerne Hotel has 6.

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Renaissance Lucerne Hotel reviews and ratings

Overall Ratings & Reviews Renaissance Lucerne Hotel

Other sources (492)

8.6

Very Good

From 492 reviews

Cleanliness

9.2

Room Comfort

8.8

Location

9.4

Service and Facilites

9.0

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Traveller Reviews Renaissance Lucerne Hotel

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Top reviews

Gregory

Leisure with Partner

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Room was fine, clean comfortable and with space to walk around. Staff was very pleasant

keunmo

Business

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.

Martha

Leisure Family

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Nice

james

Leisure with Partner

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.

Mary

Leisure with Partner

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.

Steven

Leisure with Partner

10.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Helpful staff

Gurpreet

Leisure Family

8.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff

Dora

Leisure with Friends

6.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.

Deborah

Leisure

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

William

Leisure with Partner

10.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Great location, close to everything.

Scott

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Great location

Mil

10.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Wonderful, highly recommend

Afsaneh

10.0

/10

Reviewed 72 week(s) ago

Expedia Group verified review

We really enjoyed it.

Douglas

with Partner

8.0

/10

Reviewed 85 week(s) ago

Hotels.com verified review

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station

Minaj

Leisure

8.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

The hotel was in a good location. It was overpriced for what the hotel offered.

Jason

Leisure Family

10.0

/10

Reviewed 95 week(s) ago

Expedia Group verified review

Great location

Revina

with Children

2.0

/10

Reviewed 99 week(s) ago

Expedia Group verified review

Horrible service. We booked the reinsurance and we were moved to a different hotel.

Verified traveler

Friends and Family with Friends

8.0

/10

Reviewed 102 week(s) ago

Hotels.com verified review

Nice hotel, but very small rooms. Clean, good food

George

Business with Friends

2.0

/10

Reviewed 102 week(s) ago

Expedia Group verified review

I recently stayed at this so-called “5-star” hotel, and it was nothing short of a nightmare. The online description is utterly misleading. Here’s why: First, there are no restaurant services or any form of food available. For a hotel that claims to be 5-star, this is unacceptable. The hours of operation for anything remotely service-related are bizarre and highly inconvenient. You can’t even get basic amenities like water; there’s no way to ask for it, and the room has a small, empty fridge with no bottled water provided. The room itself was ugly and uncomfortable. There was no air conditioning control, and I suspect there wasn’t even AC, just a barely functional fan. This made for a very uncomfortable stay, especially during the warmer parts of the day. Moreover, the staff was unprofessional and unhelpful. They certainly did not provide the level of service one would expect from a 5-star establishment. Their attitude and service were more fitting for a 1-star motel. Overall, this hotel is a huge disappointment. It’s not even worthy of a single star. I would not recommend it to anyone. Save your money and stay somewhere that actually meets its advertised standards.

Patricia

Friends and Family with Friends

10.0

/10

Reviewed 103 week(s) ago

Hotels.com verified review

Amazing customer service Everything was great 😊

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Disclaimer

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