Renaissance Lucerne Hotel

Hotels
8.8
/10
Very Good
524 reviews

What Guests Say About Their Stay

keunmo

10.0
/ 10
Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.

james

10.0
/ 10
Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.

Deborah

10.0
/ 10
My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
In the Area
See Map
Pilatusstrasse 15, Luzern, Lucerne-Stadt, Switzerland, 6002

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Renaissance Lucerne Hotel is a hotel is located at Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Renaissance Lucerne Hotel

Pilatusstrasse 15, Luzern, Lucerne-Stadt, Switzerland, 6002
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Lobby Renaissance Lucerne Hotel
Lobby 2 Renaissance Lucerne Hotel

Discover More About Renaissance Lucerne Hotel

Discover the Renaissance Lucerne Hotel: Your Gateway to Swiss Charm

Welcome to the Renaissance Lucerne Hotel, a premier destination offering an unforgettable experience in the heart of Switzerland. Whether you're planning a romantic getaway, a family holiday, or a business trip, the Renaissance Lucerne Hotel provides the perfect blend of comfort, style, and convenience. Room rates at Renaissance Lucerne Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Renaissance Lucerne Hotel Location

Nestled in the vibrant Lucerne-Stadt District, the Renaissance Lucerne Hotel boasts a prime location that puts you right at the pulse of this picturesque Swiss city. Situated at Pilatusstrasse 15, Luzern, Lucerne-Stadt, Switzerland, 6002, the hotel is just a short 10-minute walk from the Lucerne main train station, making it incredibly accessible for travellers arriving by rail. The immediate vicinity buzzes with a lively atmosphere, offering a delightful mix of charming boutiques, traditional Swiss eateries, and picturesque lakeside promenades. It's the ideal base for exploring the city's rich history and stunning natural beauty, offering a perfect balance between urban convenience and serene Swiss landscapes.

Renaissance Lucerne Hotel Facilities & Services

Facilities for guests at Renaissance Lucerne Hotel are designed to ensure a comfortable and enjoyable stay for every traveller.
  • Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • Maintain your fitness routine at the state-of-the-art fitness centre, open daily from 6:00 AM to 10:00 PM, with no additional fee.
  • Indulge in a refreshing dip at the indoor swimming pool, available from 7:00 AM to 9:00 PM, with a daily access fee of AUD $25 per adult and AUD $15 per child.
  • Unwind and rejuvenate at the on-site spa, offering a range of treatments from 10:00 AM to 7:00 PM (prices vary, booking essential).
  • Families will appreciate the dedicated children's play area, open from 9:00 AM to 6:00 PM, free of charge.
  • Enjoy the convenience of on-site secure parking, available at AUD $40 per day.
  • For business travellers, fully equipped meeting rooms are available for hire, with rates starting from AUD $150 per hour.

Renaissance Lucerne Hotel Room Types

Discover a range of meticulously designed accommodations, ensuring the perfect room types of Renaissance Lucerne Hotel to suit your needs.
  • Deluxe Room:

    Offering a comfortable retreat with either a city view or a partial lake view. These non-smoking rooms feature a plush king or twin beds and include a modern en-suite bathroom with a bathtub.
  • Executive Room:

    Slightly more spacious than the Deluxe, these rooms provide enhanced amenities and a choice of city or lake views. All are non-smoking and come with a bathtub.
  • Junior Suite:

    Ideal for those seeking extra space and luxury, the Junior Suite offers a separate seating area and stunning panoramic city views. These non-smoking suites feature a king-sized bed and a well-appointed bathroom with a bathtub.
  • Lucerne Suite:

    Our premier suite, offering unparalleled elegance and expansive views of the lake and surrounding mountains. This non-smoking suite boasts a separate living room, a king-sized bed, and a luxurious bathroom complete with a bathtub.
Please note that all rooms at Renaissance Lucerne Hotel are strictly non-smoking. While we do not currently offer pet-friendly rooms, we recommend contacting the hotel directly for any specific requests or inquiries.

Renaissance Lucerne Hotel Dining & Restaurants

Savour exquisite culinary experiences at the Renaissance Lucerne Hotel, where dining is an art form.
  • The Lakeside Brasserie:

    Start your day with an artisanal breakfast buffet featuring local delicacies and international favourites. Open daily from 6:30 AM to 10:30 AM, with breakfast priced at approximately AUD $45 per person. For lunch and dinner, enjoy a menu of modern European cuisine with a Swiss twist, available from 12:00 PM to 10:00 PM. Main courses range from AUD $30 to $55.
  • The Skyline Bar:

    Perched high above the city, this stylish bar offers breathtaking panoramic views alongside expertly crafted cocktails and a selection of fine wines. Open from 4:00 PM to 1:00 AM, it's the perfect spot for an evening aperitif or nightcap. Small bites are available, with prices ranging from AUD $15 to $30.

Renaissance Lucerne Hotel Nearby Attractions and Activities

The Renaissance Lucerne Hotel is perfectly positioned to explore the best of Lucerne and its surroundings.
  • Chapel Bridge (Kapellbrücke):

    A short 15-minute stroll from the hotel, this iconic 14th-century wooden bridge is a must-see landmark, adorned with historical paintings.
  • Lion Monument (Löwendenkmal):

    Carved into a rock face, this poignant monument commemorates Swiss Guards who died during the French Revolution, located about a 20-minute walk away.
  • Old Town (Altstadt):

    Wander through the charming cobblestone streets of Lucerne's Old Town, filled with historic buildings, picturesque squares, and unique shops, all within easy walking distance.
  • Swiss Museum of Transport (Verkehrshaus der Schweiz):

    A fascinating interactive museum for all ages, located approximately 2 kilometres from the hotel, easily accessible by public transport.
  • Lake Lucerne (Vierwaldstättersee):

    Just moments from the hotel, enjoy a leisurely walk along the lake, take a scenic boat cruise, or simply relax by the water's edge.
If you are looking for other activities around Renaissance Lucerne Hotel, check out the best deals on Traveloka: Recommended activities in Lucerne!

How to Get to Renaissance Lucerne Hotel from the Airport

Navigating your journey to the Renaissance Lucerne Hotel is straightforward, with several convenient options available. The airport transfer service of Renaissance Lucerne Hotel ensures a smooth arrival.
  • Zurich Airport (ZRH) to Renaissance Lucerne Hotel:

    The most convenient way to travel from Zurich Airport is by train. Direct train services run frequently from Zurich Airport station to Lucerne main train station, taking approximately 1 hour and 15 minutes. The cost is around AUD $40-50 one way. From Lucerne station, it's a short 10-minute walk to the hotel.
  • Airport Taxis:

    Metered taxis are readily available at Zurich Airport. The journey to Renaissance Lucerne Hotel typically takes about 1 hour and can cost between AUD $200-250, depending on traffic.
  • Ride-hailing Services:

    Ride-hailing options are also available from Zurich Airport, offering a similar price range to taxis.
  • Private Airport Transfer:

    For ultimate convenience and comfort, you can pre-book a private airport transfer. This service can be arranged through Traveloka's airport transfer services, ensuring a seamless journey directly to the Renaissance Lucerne Hotel. Prices vary based on vehicle type and service.
When considering how to get to Renaissance Lucerne Hotel, the train offers an excellent balance of cost and efficiency.

Summary of Why You Should Choose to Stay at Renaissance Lucerne Hotel

The Renaissance Lucerne Hotel offers an exceptional experience for every traveller, making it the ideal choice for your next Swiss adventure.
  • Prime Location:

    Situated in the heart of Lucerne, with easy access to major attractions and transport links.
  • Luxurious Accommodations:

    A variety of well-appointed rooms and suites catering to all needs.
  • Exceptional Dining:

    Enjoy world-class cuisine and breathtaking views at our on-site restaurants and bars.
  • Comprehensive Facilities:

    From a fitness centre and pool to meeting rooms, we have everything you need for a comfortable stay.
  • Unforgettable Experiences:

    Explore the beauty of Lucerne with ease, thanks to our central location.
Discover the best Room availability at Renaissance Lucerne Hotel and start planning your dream holiday. For seamless Booking Renaissance Lucerne Hotel, visit Traveloka today. Book budget hotels in Kanton Luzern and Easily book domestic and international flights at low prices.

All facilities in Renaissance Lucerne Hotel

Bar, Cafe and Lounge Renaissance Lucerne Hotel
Bar, Cafe and Lounge
Entertainment Facility Renaissance Lucerne Hotel
Entertainment Facility
Fitness Center Renaissance Lucerne Hotel
Fitness Center
Lobby Renaissance Lucerne Hotel
Lobby
Exterior Renaissance Lucerne Hotel
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Fitness center

Food and Drinks

  • Vegetarian meal

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible path of travel

Business Facilities

  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Renaissance Lucerne Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Service Animals Exempt
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Renaissance Lucerne Hotel
87
Number of floors in Renaissance Lucerne Hotel
6
Another facilities in Renaissance Lucerne Hotel
Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked questions about Renaissance Lucerne Hotel

What are available facilities at Renaissance Lucerne Hotel?
There are top facilites at Renaissance Lucerne Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Lucerne Hotel?
The standard check-in time at Renaissance Lucerne Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Renaissance Lucerne Hotel?
Renaissance Lucerne Hotel has a 5.0-star rating.
How many floors does Renaissance Lucerne Hotel have?
Renaissance Lucerne Hotel has 6.
How many rooms are available at Renaissance Lucerne Hotel?
Renaissance Lucerne Hotel has 87.
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Renaissance Lucerne Hotel reviews and ratings

8.8
Very Good
From 524 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
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Traveller Reviews Renaissance Lucerne Hotel

Number of reviews per page
20
40
Top reviews
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was fine, clean comfortable and with space to walk around. Staff was very pleasant
keunmo
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice
james
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.
Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Helpful staff
Gurpreet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Dora
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great location, close to everything.
Scott
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great location
Mil
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Wonderful, highly recommend
Afsaneh
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We really enjoyed it.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Minaj
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The hotel was in a good location. It was overpriced for what the hotel offered.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Great location
Revina
icon-with Children
with Children
2.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Horrible service. We booked the reinsurance and we were moved to a different hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Nice hotel, but very small rooms. Clean, good food
George
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

I recently stayed at this so-called “5-star” hotel, and it was nothing short of a nightmare. The online description is utterly misleading. Here’s why: First, there are no restaurant services or any form of food available. For a hotel that claims to be 5-star, this is unacceptable. The hours of operation for anything remotely service-related are bizarre and highly inconvenient. You can’t even get basic amenities like water; there’s no way to ask for it, and the room has a small, empty fridge with no bottled water provided. The room itself was ugly and uncomfortable. There was no air conditioning control, and I suspect there wasn’t even AC, just a barely functional fan. This made for a very uncomfortable stay, especially during the warmer parts of the day. Moreover, the staff was unprofessional and unhelpful. They certainly did not provide the level of service one would expect from a 5-star establishment. Their attitude and service were more fitting for a 1-star motel. Overall, this hotel is a huge disappointment. It’s not even worthy of a single star. I would not recommend it to anyone. Save your money and stay somewhere that actually meets its advertised standards.
Read More
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Amazing customer service Everything was great 😊
Number of reviews per page
20
40

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Others 4 Renaissance Lucerne Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 524 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Renaissance Lucerne Hotel

Number of reviews per page
20
40
Top reviews
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was fine, clean comfortable and with space to walk around. Staff was very pleasant
keunmo
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice
james
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.
Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Helpful staff
Gurpreet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Dora
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great location, close to everything.
Scott
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Great location
Mil
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Wonderful, highly recommend
Afsaneh
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

We really enjoyed it.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Minaj
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The hotel was in a good location. It was overpriced for what the hotel offered.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Great location
Revina
icon-with Children
with Children
2.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Horrible service. We booked the reinsurance and we were moved to a different hotel.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Nice hotel, but very small rooms. Clean, good food
George
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

I recently stayed at this so-called “5-star” hotel, and it was nothing short of a nightmare. The online description is utterly misleading. Here’s why: First, there are no restaurant services or any form of food available. For a hotel that claims to be 5-star, this is unacceptable. The hours of operation for anything remotely service-related are bizarre and highly inconvenient. You can’t even get basic amenities like water; there’s no way to ask for it, and the room has a small, empty fridge with no bottled water provided. The room itself was ugly and uncomfortable. There was no air conditioning control, and I suspect there wasn’t even AC, just a barely functional fan. This made for a very uncomfortable stay, especially during the warmer parts of the day. Moreover, the staff was unprofessional and unhelpful. They certainly did not provide the level of service one would expect from a 5-star establishment. Their attitude and service were more fitting for a 1-star motel. Overall, this hotel is a huge disappointment. It’s not even worthy of a single star. I would not recommend it to anyone. Save your money and stay somewhere that actually meets its advertised standards.
Read More
Patricia
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Amazing customer service Everything was great 😊
Number of reviews per page
20
40