Renaissance Lucerne Hotel

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8.8
/10
Very Good
529 reviews

What Guests Say About Their Stay

Stephen

10.0
/ 10
Steps from the train station and within easy walking distance to the lake front and key landmarks ans sites. Wonderful hospitality suite and small but nice fitness room. Connected to a restaurant/bar which stays open late. Rooms are spacious and well appointed. I would definitely stay here again.

keunmo

10.0
/ 10
Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.

james

10.0
/ 10
Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.
In the Area
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Pilatusstrasse 15, Luzern, Lucerne-Stadt, Switzerland, 6002

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Renaissance Lucerne Hotel is a hotel is located at Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Renaissance Lucerne Hotel Address: Map & Location

Pilatusstrasse 15, Luzern, Lucerne-Stadt, Switzerland, 6002
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Lobby Renaissance Lucerne Hotel
Lobby 2 Renaissance Lucerne Hotel

Discover More About Renaissance Lucerne Hotel

General


Near Chapel Bridge

Location


With a stay at Renaissance Lucerne Hotel, you'll be centrally located in Lucerne, steps from Chapel Bridge and within a 5-minute walk of KKL Lucerne. This luxury hotel is 0.9 mi (1.5 km) from Lion Monument and 1 mi (1.6 km) from Lucerne Town Hall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museum Sammlung Rosengart - 0.1 km / 0.1 mi
Chapel Bridge - 0.3 km / 0.2 mi
The Swiss Path - 0.3 km / 0.2 mi
Jesuit Church - 0.3 km / 0.2 mi
St. James Way - 0.4 km / 0.2 mi
Alpine Panorama Path - 0.4 km / 0.2 mi
Via Gottardo - 0.4 km / 0.2 mi
KKL Lucerne - 0.4 km / 0.2 mi
Lucerne Ferry Terminal - 0.4 km / 0.3 mi
Franciscan Church - 0.4 km / 0.3 mi
Lucerne Town Hall - 0.5 km / 0.3 mi
Modern Art Museum - 0.5 km / 0.3 mi
Rosengart Collection - 0.5 km / 0.3 mi
Lucerne Arts Museum - 0.5 km / 0.3 mi
Gameorama - 0.5 km / 0.3 mi

The preferred airport for Renaissance Lucerne Hotel is Zurich Airport (ZRH) - 68.4 km / 42.5 mi

Facilities


Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a communal living room.

Business Facilities


Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

Dining


Enjoy Mexican cuisine at Pacifico - South American, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 87 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

All facilities in Renaissance Lucerne Hotel

Bar, Cafe and Lounge Renaissance Lucerne Hotel
Bar, Cafe and Lounge
Entertainment Facility Renaissance Lucerne Hotel
Entertainment Facility
Fitness Center Renaissance Lucerne Hotel
Fitness Center
Lobby Renaissance Lucerne Hotel
Lobby
Exterior Renaissance Lucerne Hotel
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Fitness center

Food and Drinks

  • Vegetarian meal
  • Breakfast

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Terrace

Accessibilty

  • Accessible path of travel

Business Facilities

  • Computer station

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Renaissance Lucerne Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Service Animals Exempt
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Renaissance Lucerne Hotel
87
Number of floors in Renaissance Lucerne Hotel
6
Another facilities in Renaissance Lucerne Hotel
Laundry service, Multilingual staff, Luggage storage, Porter, 24-hour Receptionist

Frequently asked question in Renaissance Lucerne Hotel

What are available facilities at Renaissance Lucerne Hotel?
There are top facilites at Renaissance Lucerne Hotel such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Renaissance Lucerne Hotel?
Check-in time at Renaissance Lucerne Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Renaissance Lucerne Hotel provide breakfast?
Yes, Renaissance Lucerne Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Renaissance Lucerne Hotel?
Renaissance Lucerne Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Renaissance Lucerne Hotel have?
Renaissance Lucerne Hotel has 6 floors.
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More Reviews from Other Guests in Renaissance Lucerne Hotel

8.8
Very Good
From 529 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Lucerne Hotel

Number of reviews per page
20
40
Top reviews
Sharon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very friendly staff and nice, clean and comfortable rooms
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Clean room and very nice staff
Chris
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed in seven different hotels during our last trip to Switzerland, and this was the worst. Despite paying more than other hotels in more popular places (e.g. Geneva), this had the tiniest hotel room with the absolute worst view ever. I couldn't even see daylight, just a large laundry chute that completely blocked the view. The room was hot and stuffy. Barely any room to walk around the bed. The front desk staff did nothing for us. There were 2 people working a crowded lobby full of people trying to check in. We would have left if we weren't so exhausted. The hotel was extremely close to the train station. Breakfast was not included, and at CHF39 (~$50USD), we went to Migros instead. (BTW, MIGROS is a GAME CHANGER - get snacks, groceries, etc. there for low prices). The Holy Cow burger restaurant is a block away and it fabulous and less expensive than other restaurants.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Steps from the train station and within easy walking distance to the lake front and key landmarks ans sites. Wonderful hospitality suite and small but nice fitness room. Connected to a restaurant/bar which stays open late. Rooms are spacious and well appointed. I would definitely stay here again.
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was fine, clean comfortable and with space to walk around. Staff was very pleasant
keunmo
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice
james
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.
Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Helpful staff
Gurpreet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Dora
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location, close to everything.
Scott
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location
Mil
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Wonderful, highly recommend
Afsaneh
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We really enjoyed it.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Minaj
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The hotel was in a good location. It was overpriced for what the hotel offered.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Renaissance Lucerne Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 529 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Lucerne Hotel

Number of reviews per page
20
40
Top reviews
Sharon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very friendly staff and nice, clean and comfortable rooms
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Clean room and very nice staff
Chris
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We stayed in seven different hotels during our last trip to Switzerland, and this was the worst. Despite paying more than other hotels in more popular places (e.g. Geneva), this had the tiniest hotel room with the absolute worst view ever. I couldn't even see daylight, just a large laundry chute that completely blocked the view. The room was hot and stuffy. Barely any room to walk around the bed. The front desk staff did nothing for us. There were 2 people working a crowded lobby full of people trying to check in. We would have left if we weren't so exhausted. The hotel was extremely close to the train station. Breakfast was not included, and at CHF39 (~$50USD), we went to Migros instead. (BTW, MIGROS is a GAME CHANGER - get snacks, groceries, etc. there for low prices). The Holy Cow burger restaurant is a block away and it fabulous and less expensive than other restaurants.
Read More
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Steps from the train station and within easy walking distance to the lake front and key landmarks ans sites. Wonderful hospitality suite and small but nice fitness room. Connected to a restaurant/bar which stays open late. Rooms are spacious and well appointed. I would definitely stay here again.
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Room was fine, clean comfortable and with space to walk around. Staff was very pleasant
keunmo
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was great. Staff was super kind and very helpful and room was neat and clean. I would like to visit again if I go to Luzern.
Martha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice
james
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Heat was out and the room was freezing. No blow drier. Cleanibg stsff was reslly nice but iur room was next door to the storage room so the door was loudly closing constantly wsking us up.
Mary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Nice hotel. Room was very small with an odd layout. Bathroom was up 3 stairs from the foot of the bed. So weird. Otherwise, it was quiet, beds were comfy and the place is super clean.
Steven
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Helpful staff
Gurpreet
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Convenient location Close to lake Lucerne and train station You can hear the music from the restaurant until approx 1am on a Fri/ sat night when in your room Excellent staff
Dora
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great location and easy check-in process. The room was very warm and stuffy, even though the temperatures outside was cooler in the 50’s F. This made the sleeping condotions very uncomfortable.
Deborah
icon-Leisure
Leisure
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

My go to hotel in Lucerne. It's extremely close to the train station, the Chapel Bridge, and old town. The staff is friendly and the hotel is always well maintained. I wish breakfast was included or a more affordable price point if it's not, but otherwise it's a great spot.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location, close to everything.
Scott
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Great location
Mil
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Wonderful, highly recommend
Afsaneh
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We really enjoyed it.
Douglas
icon-with Partner
with Partner
8.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Decor and furniture in less than typical price range of this room, but the room was clean. Heater did not work and needed portable heater. Breakfast at the restaurant was excellent as well as proximity to the train station
Minaj
icon-Leisure
Leisure
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

The hotel was in a good location. It was overpriced for what the hotel offered.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40