Amari Phuket

Staff would always take used towels the not provide new ones and we would have to call. Service was not up to par overall. Pool also was always out of towels. Room was also outdated and not renovated.

Amazing ocean views, high end feel, superb staff at the front desk. Wicked good food options. Expensive but worth every dime

Very good view and breakfast buffet was great.

Clean facility. Exceptional, friendly, helpful staff. The food in the restsurants was very good. The breakfast buffet was amazing.

It was all good

Very comfortable

I had a very wonderful stay here. The sea view room was absolutely gorgeous. The entire hotel is on a cliff so wherever you go the view is amazing. Staff behaviour is also good and food was great. Overall it is a perfect resort with a perfect location on the Patong beach.

The scenery is great

This is a really lovely property and I would give it 4.75 stars if it was an option. The rooms were super clean. The service was fantastic. The breakfast buffet was pretty good although we have had better in Thailand. But the staff were just incredible, so kind and friendly. The only reason I didn’t give five stars was the showers are not good - and after travelling 25 hours from Canada, I really just wanted a nice shower. The water pressure is weak. They were only lukewarm at best and the worst part is they leaked literally everywhere. The staff was really great about coming and cleaning it up, but still, it was a bit of a pain in the butt. That said it would not be enough to keep me from coming back the property as well located away from the crazy of Patong Beach - however if you are a late sleeper, be warned… You can hear the bass from the parties late into the night. It’s only a short walk to the main strip, but still feels away from it enough to find some peace. We really enjoyed it.

Our stay was amazing! Breakfast was delish and staff was very nice

beautiful property but need to warn guests about all the walking and the need to take shuttles to rooms -

This place is a complete joke. First off, it’s a 3 star hotel unless you pay for the 1/2 bedroom suites which are located in a different exclusive area. The pictures you see of the resort (infinity pool) are for the exclusive area only. About 80% of rooms are not in this exclusive area. I’m all about investing but we didn’t need a 1/2 bedroom suite but thought we were getting something different. They insisted on up charging me just so I could get access to the better pool area. The resort is very dated. Towels were all tattered, public bathrooms were not clean. We stayed in 5 stars throughout Thailand and this was a big disappointment for our last stop. Won’t be booking with Amari ever again.

Clean room friendly staff, breakfast variety and location very good

Nice hotel with nice location and good staff. Negative point that his hotel is a kind of resort where you have to reach your rooms with an internal transportation and during hotel peak hour it become a nightmare moving within your room and reception or restaurants

The property is beautiful with beautiful private beach, multiple pool experiences, and cascading landscape from the hilltop-level to the beach. The room cleaness wasn’t at high standard and the overall food was acceptable but not special. Staff is always friendly. The hotel location is excellent in relation to Patong beach and downtown. Overall it was a nice experience.

Everything from the immaculate room, attention to detail with cleanliness and service, all staff were extremely courteous and friendly. We loved dining on fresh, nutritious meals with views of paradise on our doorstep. Highly recommend and will return again with pleasure.

Friendly staff, great food and pool areas

The property is great except they dont have enough service cars to take you around and there is a long wait for the buggies.

Great staff and dining options on site. close proximity to Patong beach- walkable without needing cab. Great access to night markets. Pools were nice and beach in front of hotel was nice to chill and get some down time.

Rude customer service