A25 Premium Hotel - 19 Cha Ca

Hotels
8.2
/10
Very Good
163 reviews

What Guests Say About Their Stay

Jenifer Y. P.

10.0
/ 10
ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.
See original

Ellen S.

9.7
/ 10
Had so much fun and joy! Good staff, clean, nice breakfast buffet, great located.

Vong H. L.

10.0
/ 10
Good hostel for backpacker at center Hanoi.

SIRIPORN M.

9.4
/ 10
Fun bar below the hotel has an elevator with a complimentary breakfast beer, lovely staff. I live in the city
See original

Cao Chi Tam

9.4
/ 10
Friendly staff. Best place for traveller.
In the Area
See Map
19 Cha Ca, Hang Dao, Hoan Kiem, Hanoi, Vietnam, 100444

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at A25 Premium Hotel - 19 Cha Ca is a good choice when you are visiting Hang Dao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around A25 Premium Hotel - 19 Cha Ca

19 Cha Ca, Hang Dao, Hoan Kiem, Hanoi, Vietnam, 100444
Discover More Places
Lobby A25 Premium Hotel - 19 Cha Ca
Lobby 2 A25 Premium Hotel - 19 Cha Ca

Discover More About A25 Premium Hotel - 19 Cha Ca

Discover Your Hanoi Haven at A25 Hotel - 19 Cha Ca

Welcome to A25 Hotel - 19 Cha Ca, your perfect base for exploring the vibrant heart of Hanoi. Nestled in a prime location, this hotel offers a blend of comfort, convenience, and authentic Vietnamese charm, making it an ideal choice for travellers seeking a memorable stay. Room rates at A25 Hotel - 19 Cha Ca start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

A25 Hotel - 19 Cha Ca Location

A25 Hotel - 19 Cha Ca is situated in the bustling Hoan Kiem District, the historical and cultural epicentre of Hanoi. Located at 19 Chả Cá, Hàng Đào, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100444, you'll find yourself immersed in the city's energetic pulse, just a stone's throw from iconic landmarks and local life. The hotel's central position means you're within easy reach of major attractions, with Noi Bai International Airport (HAN) approximately 25 kilometres away. This area is renowned for its vibrant café culture, bustling street markets, and the serene beauty of Hoan Kiem Lake, offering a truly immersive Hanoi experience. Imagine stepping out your door and being moments away from the charming chaos of the Old Quarter, a sensory delight of sights, sounds, and smells.

A25 Hotel - 19 Cha Ca Facilities & Services

Facilities for guests at A25 Hotel - 19 Cha Ca are designed to ensure a comfortable and convenient stay. The hotel offers a range of amenities to cater to every need: *

Free Wi-Fi:

Stay connected throughout your stay with complimentary high-speed internet access. *

24-Hour Front Desk:

Our friendly and efficient staff are available around the clock to assist you with any queries or requests. *

Concierge Services:

Get expert advice and assistance with tour bookings, transportation, and local recommendations. *

Daily Housekeeping:

Enjoy a clean and tidy room every day with our dedicated housekeeping service. *

Air Conditioning:

Keep cool and comfortable in your room, regardless of the Hanoi weather. *

Non-Smoking Rooms:

All rooms are designated non-smoking for your comfort and well-being. *

Luggage Storage:

Secure storage is available for your belongings before check-in or after check-out. *

On-site Restaurant:

Savour delicious local and international cuisine without leaving the hotel. *

Bar:

Unwind with a refreshing drink at our on-site bar. While specific operating hours for the restaurant and bar may vary, they are generally open from early morning until late evening. Please inquire at the front desk for exact times. There are no additional fees for the listed facilities, ensuring a hassle-free experience.

A25 Hotel - 19 Cha Ca Room Types

Discover a variety of room types of A25 Hotel - 19 Cha Ca, each thoughtfully designed to provide a comfortable and relaxing retreat after a day of exploring. Whether you're travelling solo, as a couple, or with family, there's a perfect room to suit your needs. *

Deluxe Room:

These well-appointed rooms offer a comfortable space with modern amenities. Most Deluxe Rooms are non-smoking and may feature a bathtub for added relaxation. *

Superior Room:

Similar to the Deluxe, Superior Rooms provide a cozy and convenient stay, with non-smoking options and the possibility of a bathtub. *

Suite:

For those seeking a little extra space and luxury, our Suites offer enhanced comfort and amenities, often including a separate living area and a bathtub. *

Family Room:

Ideal for families travelling together, these rooms are designed to accommodate multiple guests comfortably, with non-smoking options and the potential for a bathtub. All rooms at A25 Hotel - 19 Cha Ca are strictly non-smoking, adhering to Australian hotel standards for a fresh and healthy environment. While pet-friendly accommodations are not a standard offering, it's always best to contact the hotel directly to inquire about any specific arrangements or policies.

A25 Hotel - 19 Cha Ca Dining & Restaurants

Indulge your taste buds at A25 Hotel - 19 Cha Ca, where delicious culinary experiences await. The hotel features an on-site restaurant that serves a delightful array of local Vietnamese specialties and international dishes. Start your day with an artisanal breakfast, featuring fresh fruits, pastries, and traditional Vietnamese pho. For lunch and dinner, explore a menu crafted with fresh, local ingredients, offering everything from flavourful stir-fries to succulent grilled meats. The restaurant is typically open from 7:00 AM to 10:00 PM daily. Estimated prices for a main course range from AUD $10 to $25, offering great value for money. The on-site bar is the perfect spot to unwind with a selection of local beers, wines, and expertly mixed cocktails. It's open from 11:00 AM to 11:00 PM, providing a relaxed atmosphere to end your day.

A25 Hotel - 19 Cha Ca Nearby Attractions and Activities

A25 Hotel - 19 Cha Ca is perfectly positioned to explore the rich tapestry of Hanoi. Immerse yourself in the local culture and discover the wonders that lie just beyond your doorstep: *

Hoan Kiem Lake:

A picturesque lake in the heart of Hanoi, perfect for a leisurely stroll and home to the iconic Ngoc Son Temple. *

Old Quarter:

Wander through the maze-like streets of the Old Quarter, a vibrant hub of commerce, culture, and delicious street food. *

Water Puppet Theatre:

Experience a unique traditional Vietnamese art form with a captivating water puppet show. *

Temple of Literature:

Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a place of historical significance. *

Dong Xuan Market:

Hanoi's largest indoor market, offering a vast array of goods from clothing and souvenirs to fresh produce. If you are looking for other activities around A25 Hotel - 19 Cha Ca, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to A25 Hotel - 19 Cha Ca from the Airport

Navigating your journey from Noi Bai International Airport (HAN) to A25 Hotel - 19 Cha Ca is straightforward, with several convenient options available. The airport transfer service of A25 Hotel - 19 Cha Ca can be arranged to ensure a seamless arrival. *

Airport Shuttle Bus:

Several shuttle bus services operate from the airport to the city centre, with stops near the Hoan Kiem District. These are a cost-effective option, typically costing around AUD $2 to $5. *

Ride-hailing Services:

You can easily book a ride-hailing service through your preferred app. The journey to A25 Hotel - 19 Cha Ca usually takes about 45-60 minutes, depending on traffic, and costs approximately AUD $15 to $25. *

Metered Airport Taxis:

Official airport taxis are readily available outside the terminals. Ensure the meter is used for a fair fare, which is generally comparable to ride-hailing services, around AUD $15 to $25. *

Hotel Private Transfer:

For ultimate convenience and peace of mind, you can pre-book a private airport transfer directly through the hotel. This service offers a direct, comfortable journey to your doorstep. Contact the hotel for pricing and booking details. For more information on getting around, consider exploring airport transfer services. Alternatively, you can arrange your A25 Hotel - 19 Cha Ca airport transfer for a stress-free start to your trip.

Summary of Why You Should Choose to Stay at A25 Hotel - 19 Cha Ca

Choosing A25 Hotel - 19 Cha Ca means opting for a central location, comfortable accommodation, and excellent value. Here’s why it’s a fantastic choice for your Hanoi adventure: *

Prime Location:

Situated in the heart of the Hoan Kiem District, putting you within easy reach of all major attractions. *

Comfortable Rooms:

A variety of room types are available, ensuring a pleasant and relaxing stay. *

Convenient Facilities:

Enjoy essential amenities like free Wi-Fi, 24-hour front desk, and daily housekeeping. *

Affordable Rates:

Experience the best of Hanoi without breaking the bank, with competitive pricing. *

Authentic Experience:

Immerse yourself in the local culture with easy access to markets, temples, and culinary delights. Discover the best Room availability at A25 Hotel - 19 Cha Ca and start planning your trip. Booking A25 Hotel - 19 Cha Ca is simple and convenient. For great deals and easy reservations, book your stay today via Traveloka. Book budget hotels in Hanoi and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in A25 Premium Hotel - 19 Cha Ca

Common Space A25 Premium Hotel - 19 Cha Ca
Common Space
Lobby A25 Premium Hotel - 19 Cha Ca
Lobby
Exterior A25 Premium Hotel - 19 Cha Ca
Exterior
Bedroom A25 Premium Hotel - 19 Cha Ca
Bedroom
Others A25 Premium Hotel - 19 Cha Ca
Others

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Porter

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in A25 Premium Hotel - 19 Cha Ca

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges VND 100,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at A25 Premium Hotel - 19 Cha Ca
51
Number of floors in A25 Premium Hotel - 19 Cha Ca
4
Another facilities in A25 Premium Hotel - 19 Cha Ca
Bellhop, Welcoming drinks, Concierge, Doorman, Front desk

Frequently asked questions about A25 Premium Hotel - 19 Cha Ca

What are available facilities at A25 Premium Hotel - 19 Cha Ca?
There are top facilites at A25 Premium Hotel - 19 Cha Ca such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at A25 Premium Hotel - 19 Cha Ca?
The standard check-in time at A25 Premium Hotel - 19 Cha Ca is starting from From 14:00 while the latest check-out time is at Before 12:00
Does A25 Premium Hotel - 19 Cha Ca provide breakfast?
Yes, A25 Premium Hotel - 19 Cha Ca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of A25 Premium Hotel - 19 Cha Ca?
A25 Premium Hotel - 19 Cha Ca has a 3.0-star rating.
How many floors does A25 Premium Hotel - 19 Cha Ca have?
A25 Premium Hotel - 19 Cha Ca has 4.
See All

A25 Premium Hotel - 19 Cha Ca reviews and ratings

8.3
Very Good
From 160 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.9

Service and Facilites

8.3

People often mention about A25 Premium Hotel - 19 Cha Ca
All
Staff Friendliness (5)
Room Space (5)
Variety (5)
Surroundings (4)
Wifi (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
In-house Restaurant (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews A25 Premium Hotel - 19 Cha Ca

Number of reviews per page
20
40
Customer reviews
Triển H. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff at A25 were enthusiastic, and the atmosphere was great. I had a wonderful experience here and will definitely come back if I have the chance.
Translated by Google Icon
See original
1 people find it helpful
Ngan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I had an amazing stay here. The staff were incredibly lovely. I upgraded to a larger VIP room without paying extra.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Thank you very much for your stay at Hotel A25 and for sharing your valuable feedback. We are delighted to hear that you had a wonderful time at Hotel A25. We hope to welcome you back again and we will strive to provide you with the best service in the future.
Translated by Google Icon
See original
T***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
This might be the best hotel I've ever stayed at! Even though I only stayed one night, the service was excellent, the room had everything I needed, and even included things I didn't expect hotels to provide, like nail clippers, a shaving kit, cotton swabs, etc. I loved it and will be back!!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
Translated by Google Icon
See original
Hoàng K. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 27 week(s) ago
I was disappointed with the hotel's handling of my reservation. I booked a room two weeks in advance for the New Year's holiday, but upon arrival, I was told that due to a system error, the hotel was fully booked and my room was unavailable. The error was on the hotel's side, but I still had to wait nearly two hours for it to be processed. I was then transferred to a more distant and inconvenient location on Hue Street. My family booked a family room with two double beds, but it was split into two separate rooms at opposite ends of the hallway, which was very inconvenient. The room itself was decent and clean, but the hotel lacked professionalism. I will not be returning!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Mar 2026
First, thank you so much for sharing your valuable feedback regarding your stay. We sincerely apologize for the inconvenience you and your family experienced during your stay. You booked your room two weeks in advance, and we deeply regret the system error that prevented you from checking in, especially during the peak New Year's holiday season. We are deeply sorry for making you wait for almost two hours and for providing rooms far apart, as this was not our intention. We are also deeply sorry for the inconvenience caused by providing a separate room at the end of the hallway, even though you booked a family room with two double beds. This highlights a weakness in our hotel's booking management and customer service. Your valuable feedback is crucial for our management team to review the booking process (especially during peak season) and improve our response to customer issues. We will do our best to provide more professional and prompt service in the future. We understand that apologies alone cannot compensate for the inconvenience, but we sincerely hope to provide better service in the future and regain your trust in the A25 hotel system.
Translated by Google Icon
See original
Sri M. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Nice location, best amenities, clean, when I go back to Hanoi, I will stay again.
1 people find it helpful
Accommodation's Reply
01 Mar 2026
We would like to take this opportunity to thank you for choosing A25 Hotel and for sharing your experience with us. We are delighted to know that you had an enjoyable stay at A25 Hotel during this trip. We sincerely look forward to welcoming you back and having the opportunity to serve you again with our warm hospitality.
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The two security guards were very enthusiastic in helping guests with luggage, parking motorbikes, etc. They were cheerful and friendly (the guard on the night shift, in addition to his guard duties, also watered the plants in front of the hotel, showing great dedication to his job). The room wasn't exactly like the picture on the app I booked, but the bed type was exactly what I wanted. The only difference was the surrounding decor; there was a pillar in the middle of the room which was a bit inconvenient. The room was clean and well-equipped, with a heater, and the bathroom included not only the usual toiletries but also facial cleanser (very thoughtful). If you want to check in immediately, you can go to the hotel or book directly (of course, the price will be higher than the app). If you want to check in on time from 2 PM to 12 AM as per the regulations at a cheaper price, book through the app! You get what you pay for. The reception staff on both shifts were friendly to guests. The hotel has a very good breakfast buffet! The food is diverse, clean, and beautifully presented. The staff at the buffet counter were polite when interacting with guests. Overall, A25 19 Fish Cake is really good, everyone! 9/10 points.
Read More
Translated by Google Icon
See original
+5
1 people find it helpful
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
Translated by Google Icon
See original
p***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The support staff were very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
Translated by Google Icon
See original
r***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Excellent stay in the hotel, the food was good as per Vietnam and more spacious room
Find this review helpful?
Accommodation's Reply
11 Oct 2025
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
THIN D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
The staff is extremely friendly, the rooms are super spacious and clean, I will come back many times.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service. Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service.
Translated by Google Icon
See original
Profile Picture
Jenifer Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
25 Jan 2025
Thank you very much for your wonderful compliments! We are glad to know that you had a memorable stay at our hotel. We will continue to strive to improve and provide better services. We look forward to welcoming you back in the future!
Translated by Google Icon
See original
Profile Picture
NGUYEN T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
Hotel is good at lacotion, room and staff services
Find this review helpful?
Accommodation's Reply
18 Nov 2024
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
Bui H. L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 131 week(s) ago
Tôi đã nhiều lần lưu trú tại khách sạn này. Vị trí trong khu phố cổ, thuận tiện tham quan, xung quanh có nhiều dịch vụ ăn uống.
2 people find it helpful
Dominique Petrignet Boissier
icon-origin-TRAVELOKA
6.0
/10
Reviewed 138 week(s) ago
The receptionist's service is very bad. They forgot to book a tour to Ninh Binh for my family. I had paid for the tour before but they still forgot. We reminded them many times and insisted that we would go that day. November 16, but the receptionist said it was because we booked on November 17, after some back and forth they finally accepted that it was their fault. They also lied and told us that the car was coming, causing my family to have to wait all morning.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
dang k. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The room is spacious and convenient to go back to
Translated by Google Icon
See original
Find this review helpful?
NGUYEN THI HAI LY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 189 week(s) ago
Khách sạn cực kì tuyệt vời, phòng sạch, đẹp và vô cùng tiện nghi Nhân viên lịch sự, chu đáo và vô cùng nhiệt tình, đặc biệt belt Hoàng Anh, cực kì tử tế và thân thiện
Find this review helpful?
Nguyen T. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 213 week(s) ago
ăn sáng ít món nhưng ngon, khách sạn gần bờ hồ, đi bộ ra tầm 5-10p, phòng sạch sẽ, có cửa sổ thoáng mát, giường rộng, thoải mái cho gia đình có con nhỏ
1 people find it helpful
Phm n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
My family just spent a vacation here. Central hotel, step out full of delicious food, easy travel, large and beautiful rooms, fully equipped facilities like at home, enthusiastic and friendly receptionist. nothing to criticize. Only breakfast needs to alternately change the menu is better. Because my family stayed here for 3 days, breakfast was duplicated
Read More
Translated by Google Icon
See original
2 people find it helpful
itthiphat L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 441 week(s) ago
Overview of the hotel is not clean. Not clean air, smell.
Translated by Google Icon
See original
Find this review helpful?
agnes a.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 444 week(s) ago
Plus; strategic location and cheap. minus; I stayed in the dormitory room which contains 18 bed. There is only 1 shower and 1 adjoining toilet in the room. And the toilet was very smelly. This hostel also smells of cigarette smoke and is dirty (oh yes they have some cats hanging around everywhere) .So, if you are okay with dirty and smell place, you can stay here.
Read More
Translated by Google Icon
See original
1 people find it helpful
Tarcisia M. C. D.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 444 week(s) ago
Dirty bathroom, small water, toilet smell uncomfortable atmosphere fixed location very nice, service less good.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 A25 Premium Hotel - 19 Cha Ca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 160 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.9

Service and Facilites

8.3

People often mention about A25 Premium Hotel - 19 Cha Ca
All
Staff Friendliness (5)
Room Space (5)
Variety (5)
Surroundings (4)
Wifi (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
In-house Restaurant (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews A25 Premium Hotel - 19 Cha Ca

Number of reviews per page
20
40
Customer reviews
Triển H. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff at A25 were enthusiastic, and the atmosphere was great. I had a wonderful experience here and will definitely come back if I have the chance.
Translated by Google Icon
See original
1 people find it helpful
Ngan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I had an amazing stay here. The staff were incredibly lovely. I upgraded to a larger VIP room without paying extra.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Apr 2026
Thank you very much for your stay at Hotel A25 and for sharing your valuable feedback. We are delighted to hear that you had a wonderful time at Hotel A25. We hope to welcome you back again and we will strive to provide you with the best service in the future.
Translated by Google Icon
See original
T***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
This might be the best hotel I've ever stayed at! Even though I only stayed one night, the service was excellent, the room had everything I needed, and even included things I didn't expect hotels to provide, like nail clippers, a shaving kit, cotton swabs, etc. I loved it and will be back!!
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
Translated by Google Icon
See original
Hoàng K. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 27 week(s) ago
I was disappointed with the hotel's handling of my reservation. I booked a room two weeks in advance for the New Year's holiday, but upon arrival, I was told that due to a system error, the hotel was fully booked and my room was unavailable. The error was on the hotel's side, but I still had to wait nearly two hours for it to be processed. I was then transferred to a more distant and inconvenient location on Hue Street. My family booked a family room with two double beds, but it was split into two separate rooms at opposite ends of the hallway, which was very inconvenient. The room itself was decent and clean, but the hotel lacked professionalism. I will not be returning!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Mar 2026
First, thank you so much for sharing your valuable feedback regarding your stay. We sincerely apologize for the inconvenience you and your family experienced during your stay. You booked your room two weeks in advance, and we deeply regret the system error that prevented you from checking in, especially during the peak New Year's holiday season. We are deeply sorry for making you wait for almost two hours and for providing rooms far apart, as this was not our intention. We are also deeply sorry for the inconvenience caused by providing a separate room at the end of the hallway, even though you booked a family room with two double beds. This highlights a weakness in our hotel's booking management and customer service. Your valuable feedback is crucial for our management team to review the booking process (especially during peak season) and improve our response to customer issues. We will do our best to provide more professional and prompt service in the future. We understand that apologies alone cannot compensate for the inconvenience, but we sincerely hope to provide better service in the future and regain your trust in the A25 hotel system.
Translated by Google Icon
See original
Sri M. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Nice location, best amenities, clean, when I go back to Hanoi, I will stay again.
1 people find it helpful
Accommodation's Reply
01 Mar 2026
We would like to take this opportunity to thank you for choosing A25 Hotel and for sharing your experience with us. We are delighted to know that you had an enjoyable stay at A25 Hotel during this trip. We sincerely look forward to welcoming you back and having the opportunity to serve you again with our warm hospitality.
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The two security guards were very enthusiastic in helping guests with luggage, parking motorbikes, etc. They were cheerful and friendly (the guard on the night shift, in addition to his guard duties, also watered the plants in front of the hotel, showing great dedication to his job). The room wasn't exactly like the picture on the app I booked, but the bed type was exactly what I wanted. The only difference was the surrounding decor; there was a pillar in the middle of the room which was a bit inconvenient. The room was clean and well-equipped, with a heater, and the bathroom included not only the usual toiletries but also facial cleanser (very thoughtful). If you want to check in immediately, you can go to the hotel or book directly (of course, the price will be higher than the app). If you want to check in on time from 2 PM to 12 AM as per the regulations at a cheaper price, book through the app! You get what you pay for. The reception staff on both shifts were friendly to guests. The hotel has a very good breakfast buffet! The food is diverse, clean, and beautifully presented. The staff at the buffet counter were polite when interacting with guests. Overall, A25 19 Fish Cake is really good, everyone! 9/10 points.
Read More
Translated by Google Icon
See original
+5
1 people find it helpful
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
Translated by Google Icon
See original
p***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The support staff were very helpful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
Translated by Google Icon
See original
r***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Excellent stay in the hotel, the food was good as per Vietnam and more spacious room
Find this review helpful?
Accommodation's Reply
11 Oct 2025
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
THIN D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
The staff is extremely friendly, the rooms are super spacious and clean, I will come back many times.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service. Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service.
Translated by Google Icon
See original
Profile Picture
Jenifer Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
25 Jan 2025
Thank you very much for your wonderful compliments! We are glad to know that you had a memorable stay at our hotel. We will continue to strive to improve and provide better services. We look forward to welcoming you back in the future!
Translated by Google Icon
See original
Profile Picture
NGUYEN T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
Hotel is good at lacotion, room and staff services
Find this review helpful?
Accommodation's Reply
18 Nov 2024
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
Bui H. L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 131 week(s) ago
Tôi đã nhiều lần lưu trú tại khách sạn này. Vị trí trong khu phố cổ, thuận tiện tham quan, xung quanh có nhiều dịch vụ ăn uống.
2 people find it helpful
Dominique Petrignet Boissier
icon-origin-TRAVELOKA
6.0
/10
Reviewed 138 week(s) ago
The receptionist's service is very bad. They forgot to book a tour to Ninh Binh for my family. I had paid for the tour before but they still forgot. We reminded them many times and insisted that we would go that day. November 16, but the receptionist said it was because we booked on November 17, after some back and forth they finally accepted that it was their fault. They also lied and told us that the car was coming, causing my family to have to wait all morning.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
dang k. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The room is spacious and convenient to go back to
Translated by Google Icon
See original
Find this review helpful?
NGUYEN THI HAI LY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 189 week(s) ago
Khách sạn cực kì tuyệt vời, phòng sạch, đẹp và vô cùng tiện nghi Nhân viên lịch sự, chu đáo và vô cùng nhiệt tình, đặc biệt belt Hoàng Anh, cực kì tử tế và thân thiện
Find this review helpful?
Nguyen T. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 213 week(s) ago
ăn sáng ít món nhưng ngon, khách sạn gần bờ hồ, đi bộ ra tầm 5-10p, phòng sạch sẽ, có cửa sổ thoáng mát, giường rộng, thoải mái cho gia đình có con nhỏ
1 people find it helpful
Phm n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
My family just spent a vacation here. Central hotel, step out full of delicious food, easy travel, large and beautiful rooms, fully equipped facilities like at home, enthusiastic and friendly receptionist. nothing to criticize. Only breakfast needs to alternately change the menu is better. Because my family stayed here for 3 days, breakfast was duplicated
Read More
Translated by Google Icon
See original
2 people find it helpful
itthiphat L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 441 week(s) ago
Overview of the hotel is not clean. Not clean air, smell.
Translated by Google Icon
See original
Find this review helpful?
agnes a.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 444 week(s) ago
Plus; strategic location and cheap. minus; I stayed in the dormitory room which contains 18 bed. There is only 1 shower and 1 adjoining toilet in the room. And the toilet was very smelly. This hostel also smells of cigarette smoke and is dirty (oh yes they have some cats hanging around everywhere) .So, if you are okay with dirty and smell place, you can stay here.
Read More
Translated by Google Icon
See original
1 people find it helpful
Tarcisia M. C. D.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 444 week(s) ago
Dirty bathroom, small water, toilet smell uncomfortable atmosphere fixed location very nice, service less good.
Translated by Google Icon
See original
1 people find it helpful
Number of reviews per page
20
40