A25 Premium Hotel - 19 Cha Ca

Hotels
8.2
/10
Very Good
163 reviews

What Guests Say About Their Stay

Jenifer Y. P.

10.0
/ 10
ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.
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Ellen S.

9.7
/ 10
Had so much fun and joy! Good staff, clean, nice breakfast buffet, great located.

Vong H. L.

10.0
/ 10
Good hostel for backpacker at center Hanoi.

SIRIPORN M.

9.4
/ 10
Fun bar below the hotel has an elevator with a complimentary breakfast beer, lovely staff. I live in the city
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Cao Chi Tam

9.4
/ 10
Friendly staff. Best place for traveller.
In the Area
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19 Cha Ca, Hang Dao, Hoan Kiem, Hanoi, Vietnam, 100444

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Staying at A25 Premium Hotel - 19 Cha Ca is a good choice when you are visiting Hang Dao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around A25 Premium Hotel - 19 Cha Ca

19 Cha Ca, Hang Dao, Hoan Kiem, Hanoi, Vietnam, 100444
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Lobby A25 Premium Hotel - 19 Cha Ca
Lobby 2 A25 Premium Hotel - 19 Cha Ca

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Discover Your Hanoi Haven at A25 Hotel - 19 Cha Ca

Welcome to A25 Hotel - 19 Cha Ca, your ideal gateway to the vibrant heart of Hanoi. Nestled in a prime location, this hotel offers a blend of comfort, convenience, and authentic Vietnamese charm, making it a top choice for travelers seeking a memorable stay. Room rates at A25 Hotel - 19 Cha Ca start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

A25 Hotel - 19 Cha Ca Location

A25 Hotel - 19 Cha Ca is strategically situated in the bustling Hoan Kiem District, the historical and cultural epicenter of Hanoi. Located at 19 Chả Cá, Hàng Đào, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100444, the hotel is just a short distance from the city center, offering easy access to major attractions and transportation hubs. You'll find yourself immersed in the lively atmosphere of the Old Quarter, with its maze of charming streets, traditional shops, and delicious street food. The hotel's location is perfect for exploring on foot, allowing you to soak in the unique ambiance of Hanoi. It's also conveniently close to key transit points, ensuring seamless travel throughout your visit.

A25 Hotel - 19 Cha Ca Facilities & Services

Facilities for guests at A25 Hotel - 19 Cha Ca are designed to enhance your comfort and convenience. * Enjoy complimentary Wi-Fi throughout the hotel, keeping you connected during your stay. * The hotel offers a 24-hour front desk service, ensuring assistance is always available. * Daily housekeeping services are provided to maintain a clean and pleasant environment. * Concierge services are available to help you plan your excursions and make reservations. * Luggage storage is offered for your convenience, especially if you have an early arrival or late departure. * While there isn't a dedicated children's club, the hotel's welcoming atmosphere is suitable for families. * There is no on-site swimming pool or spa, but the hotel focuses on providing essential services for a comfortable stay. * Complimentary parking is available for guests arriving by car, a valuable amenity in the city.

A25 Hotel - 19 Cha Ca Room Types

A25 Hotel - 19 Cha Ca presents a variety of well-appointed rooms to suit different traveler needs. The room types of A25 Hotel - 19 Cha Ca include options designed for comfort and relaxation. * **Standard Room:** A cozy and functional option, perfect for solo travelers or couples. Available as non-smoking. * **Deluxe Room:** Offering more space and enhanced amenities, these rooms provide a comfortable retreat. Available as non-smoking. Some Deluxe rooms may feature a bathtub. * **Superior Room:** Similar to Deluxe rooms, these offer a pleasant stay with good amenities. Available as non-smoking. * **Family Room:** Designed to accommodate families, these rooms offer ample space and comfortable sleeping arrangements. Available as non-smoking. All rooms are non-smoking to ensure a fresh environment for all guests. While specific views may vary, many rooms offer glimpses of the vibrant city life. The hotel does not currently offer pet-friendly rooms.

A25 Hotel - 19 Cha Ca Dining & Restaurants

While A25 Hotel - 19 Cha Ca does not have its own on-site restaurants, its prime location in the heart of Hanoi means you are spoiled for choice when it comes to dining. The surrounding streets are brimming with culinary delights, from traditional Vietnamese pho and banh mi to international cuisine. * **Street Food Stalls:** Explore the vibrant street food scene for an authentic taste of Hanoi. Prices are typically very affordable, ranging from 30,000 VND to 100,000 VND per person. Operating hours are generally from early morning until late evening. * **Local Restaurants:** Numerous local eateries offer a wide array of Vietnamese dishes. Expect to pay around 150,000 VND to 300,000 VND per person for a satisfying meal. Many are open from 11:00 AM to 10:00 PM. * **Cafes:** Enjoy Vietnamese coffee and light snacks at the many charming cafes scattered throughout the Old Quarter. Prices typically range from 40,000 VND to 80,000 VND. The hotel staff can also provide excellent recommendations for nearby dining establishments based on your preferences.

A25 Hotel - 19 Cha Ca Nearby Attractions and Activities

A25 Hotel - 19 Cha Ca is perfectly positioned to explore the rich cultural tapestry of Hanoi. Here are some must-visit attractions and activities in the vicinity: * **Hoan Kiem Lake:** A picturesque lake in the city center, famous for the iconic Ngoc Son Temple located on a small island. It's a perfect spot for a leisurely stroll and to experience local life. * **Old Quarter:** Immerse yourself in the bustling streets of the Old Quarter, known for its traditional architecture, artisan shops, and vibrant street markets. * **Water Puppet Theatre:** Experience a unique Vietnamese art form at a traditional water puppet show, offering a glimpse into folklore and rural life. * **Dong Xuan Market:** Hanoi's largest indoor market, offering a vast array of goods from clothing and souvenirs to fresh produce and local delicacies. * **Temple of Literature:** Vietnam's first national university, this ancient temple complex is a beautiful example of traditional Vietnamese architecture and a significant historical site. If you are looking for other activities around A25 Hotel - 19 Cha Ca, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to A25 Hotel - 19 Cha Ca from the Airport

Getting to A25 Hotel - 19 Cha Ca from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. The airport transfer service of A25 Hotel - 19 Cha Ca can be arranged for a hassle-free arrival. * **Airport Taxi:** Metered taxis are readily available at the airport. The journey to the hotel typically takes 45-60 minutes, depending on traffic, and costs approximately 350,000 VND to 500,000 VND. * **Ride-hailing Service:** You can book a ride-hailing service through your smartphone. Prices are comparable to taxis, usually within the 350,000 VND to 500,000 VND range. * **Private Airport Transfer:** For a more comfortable and pre-arranged experience, you can book an airport transfer service directly through Traveloka or inquire with the hotel about their private A25 Hotel - 19 Cha Ca airport transfer options. This service typically costs around 600,000 VND to 800,000 VND and ensures a smooth pick-up. * **Airport Bus:** Public buses are also an economical option, though they may require a transfer to reach the hotel. The journey can take longer, but it's a great way to see more of the city.

Summary of Why You Should Choose to Stay at A25 Hotel - 19 Cha Ca

Choosing A25 Hotel - 19 Cha Ca for your Hanoi adventure offers a compelling mix of advantages: * **Prime Location:** Situated in the heart of the vibrant Hoan Kiem District, putting you within easy reach of Hanoi's most iconic attractions and cultural experiences. * **Comfortable Accommodation:** Enjoy well-maintained rooms designed for a relaxing stay after a day of exploration. * **Convenient Services:** Benefit from essential services like free Wi-Fi, 24-hour front desk, and helpful concierge assistance. * **Authentic Experience:** Immerse yourself in the local atmosphere with easy access to street food, markets, and traditional Vietnamese culture. * **Value for Money:** A25 Hotel - 19 Cha Ca offers competitive rates, making it an excellent choice for budget-conscious travelers. For the best rates and seamless booking experience, consider Room availability at A25 Hotel - 19 Cha Ca through Traveloka. Booking A25 Hotel - 19 Cha Ca is simple and ensures you secure your preferred dates. Book budget hotels in Hanoi and discover the charm of Vietnam's capital. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in A25 Premium Hotel - 19 Cha Ca

Common Space A25 Premium Hotel - 19 Cha Ca
Common Space
Lobby A25 Premium Hotel - 19 Cha Ca
Lobby
Exterior A25 Premium Hotel - 19 Cha Ca
Exterior
Bedroom A25 Premium Hotel - 19 Cha Ca
Bedroom
Others A25 Premium Hotel - 19 Cha Ca
Others

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Porter

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in A25 Premium Hotel - 19 Cha Ca

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges VND 100,000/guest for extra breakfast.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at A25 Premium Hotel - 19 Cha Ca
51
Number of floors in A25 Premium Hotel - 19 Cha Ca
4
Another facilities in A25 Premium Hotel - 19 Cha Ca
Bellhop, Welcoming drinks, Concierge, Doorman, Front desk

Frequently asked question in A25 Premium Hotel - 19 Cha Ca

What are available facilities at A25 Premium Hotel - 19 Cha Ca?
There are top facilites at A25 Premium Hotel - 19 Cha Ca such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at A25 Premium Hotel - 19 Cha Ca?
The standard check-in time at A25 Premium Hotel - 19 Cha Ca is starting from From 14:00 while the latest check-out time is at Before 12:00
Does A25 Premium Hotel - 19 Cha Ca provide breakfast?
Yes, A25 Premium Hotel - 19 Cha Ca provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of A25 Premium Hotel - 19 Cha Ca?
A25 Premium Hotel - 19 Cha Ca is a 3.0-star hotel.
How many floors does A25 Premium Hotel - 19 Cha Ca have?
A25 Premium Hotel - 19 Cha Ca has 4 floors.
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More Reviews from Other Guests in A25 Premium Hotel - 19 Cha Ca

8.3
Very Good
From 160 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.9

Service and Facilites

8.3

People often mention about A25 Premium Hotel - 19 Cha Ca
All
Staff Friendliness (5)
Room Space (5)
Variety (5)
Surroundings (4)
Wifi (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
In-house Restaurant (4)
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Traveler Reviews A25 Premium Hotel - 19 Cha Ca

Number of reviews per page
20
40
Customer reviews
Triển H. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff at A25 were enthusiastic, and the atmosphere was great. I had a wonderful experience here and will definitely come back if I have the chance.
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1 people find it helpful
Ngan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I had an amazing stay here. The staff were incredibly lovely. I upgraded to a larger VIP room without paying extra.
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Accommodation's Reply
24 Apr 2026
Thank you very much for your stay at Hotel A25 and for sharing your valuable feedback. We are delighted to hear that you had a wonderful time at Hotel A25. We hope to welcome you back again and we will strive to provide you with the best service in the future.
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T***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
This might be the best hotel I've ever stayed at! Even though I only stayed one night, the service was excellent, the room had everything I needed, and even included things I didn't expect hotels to provide, like nail clippers, a shaving kit, cotton swabs, etc. I loved it and will be back!!
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Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
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Hoàng K. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 27 week(s) ago
I was disappointed with the hotel's handling of my reservation. I booked a room two weeks in advance for the New Year's holiday, but upon arrival, I was told that due to a system error, the hotel was fully booked and my room was unavailable. The error was on the hotel's side, but I still had to wait nearly two hours for it to be processed. I was then transferred to a more distant and inconvenient location on Hue Street. My family booked a family room with two double beds, but it was split into two separate rooms at opposite ends of the hallway, which was very inconvenient. The room itself was decent and clean, but the hotel lacked professionalism. I will not be returning!
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Accommodation's Reply
01 Mar 2026
First, thank you so much for sharing your valuable feedback regarding your stay. We sincerely apologize for the inconvenience you and your family experienced during your stay. You booked your room two weeks in advance, and we deeply regret the system error that prevented you from checking in, especially during the peak New Year's holiday season. We are deeply sorry for making you wait for almost two hours and for providing rooms far apart, as this was not our intention. We are also deeply sorry for the inconvenience caused by providing a separate room at the end of the hallway, even though you booked a family room with two double beds. This highlights a weakness in our hotel's booking management and customer service. Your valuable feedback is crucial for our management team to review the booking process (especially during peak season) and improve our response to customer issues. We will do our best to provide more professional and prompt service in the future. We understand that apologies alone cannot compensate for the inconvenience, but we sincerely hope to provide better service in the future and regain your trust in the A25 hotel system.
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Sri M. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Nice location, best amenities, clean, when I go back to Hanoi, I will stay again.
1 people find it helpful
Accommodation's Reply
01 Mar 2026
We would like to take this opportunity to thank you for choosing A25 Hotel and for sharing your experience with us. We are delighted to know that you had an enjoyable stay at A25 Hotel during this trip. We sincerely look forward to welcoming you back and having the opportunity to serve you again with our warm hospitality.
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The two security guards were very enthusiastic in helping guests with luggage, parking motorbikes, etc. They were cheerful and friendly (the guard on the night shift, in addition to his guard duties, also watered the plants in front of the hotel, showing great dedication to his job). The room wasn't exactly like the picture on the app I booked, but the bed type was exactly what I wanted. The only difference was the surrounding decor; there was a pillar in the middle of the room which was a bit inconvenient. The room was clean and well-equipped, with a heater, and the bathroom included not only the usual toiletries but also facial cleanser (very thoughtful). If you want to check in immediately, you can go to the hotel or book directly (of course, the price will be higher than the app). If you want to check in on time from 2 PM to 12 AM as per the regulations at a cheaper price, book through the app! You get what you pay for. The reception staff on both shifts were friendly to guests. The hotel has a very good breakfast buffet! The food is diverse, clean, and beautifully presented. The staff at the buffet counter were polite when interacting with guests. Overall, A25 19 Fish Cake is really good, everyone! 9/10 points.
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+5
1 people find it helpful
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
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p***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The support staff were very helpful.
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Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
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r***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Excellent stay in the hotel, the food was good as per Vietnam and more spacious room
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Accommodation's Reply
11 Oct 2025
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
THIN D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
The staff is extremely friendly, the rooms are super spacious and clean, I will come back many times.
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Accommodation's Reply
11 Oct 2025
Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service. Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service.
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Jenifer Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.
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2 people find it helpful
Accommodation's Reply
25 Jan 2025
Thank you very much for your wonderful compliments! We are glad to know that you had a memorable stay at our hotel. We will continue to strive to improve and provide better services. We look forward to welcoming you back in the future!
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NGUYEN T. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
Hotel is good at lacotion, room and staff services
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Accommodation's Reply
18 Nov 2024
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
Bui H. L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 131 week(s) ago
Tôi đã nhiều lần lưu trú tại khách sạn này. Vị trí trong khu phố cổ, thuận tiện tham quan, xung quanh có nhiều dịch vụ ăn uống.
2 people find it helpful
Dominique Petrignet Boissier
icon-origin-TRAVELOKA
6.0
/10
Reviewed 138 week(s) ago
The receptionist's service is very bad. They forgot to book a tour to Ninh Binh for my family. I had paid for the tour before but they still forgot. We reminded them many times and insisted that we would go that day. November 16, but the receptionist said it was because we booked on November 17, after some back and forth they finally accepted that it was their fault. They also lied and told us that the car was coming, causing my family to have to wait all morning.
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dang k. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The room is spacious and convenient to go back to
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NGUYEN THI HAI LY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 189 week(s) ago
Khách sạn cực kì tuyệt vời, phòng sạch, đẹp và vô cùng tiện nghi Nhân viên lịch sự, chu đáo và vô cùng nhiệt tình, đặc biệt belt Hoàng Anh, cực kì tử tế và thân thiện
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Nguyen T. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 213 week(s) ago
ăn sáng ít món nhưng ngon, khách sạn gần bờ hồ, đi bộ ra tầm 5-10p, phòng sạch sẽ, có cửa sổ thoáng mát, giường rộng, thoải mái cho gia đình có con nhỏ
1 people find it helpful
Phm n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
My family just spent a vacation here. Central hotel, step out full of delicious food, easy travel, large and beautiful rooms, fully equipped facilities like at home, enthusiastic and friendly receptionist. nothing to criticize. Only breakfast needs to alternately change the menu is better. Because my family stayed here for 3 days, breakfast was duplicated
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2 people find it helpful
itthiphat L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 441 week(s) ago
Overview of the hotel is not clean. Not clean air, smell.
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agnes a.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 444 week(s) ago
Plus; strategic location and cheap. minus; I stayed in the dormitory room which contains 18 bed. There is only 1 shower and 1 adjoining toilet in the room. And the toilet was very smelly. This hostel also smells of cigarette smoke and is dirty (oh yes they have some cats hanging around everywhere) .So, if you are okay with dirty and smell place, you can stay here.
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1 people find it helpful
Tarcisia M. C. D.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 444 week(s) ago
Dirty bathroom, small water, toilet smell uncomfortable atmosphere fixed location very nice, service less good.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 A25 Premium Hotel - 19 Cha Ca

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 160 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.9

Service and Facilites

8.3

People often mention about A25 Premium Hotel - 19 Cha Ca
All
Staff Friendliness (5)
Room Space (5)
Variety (5)
Surroundings (4)
Wifi (4)
Ambiance (4)
Bedroom (4)
Bathroom (4)
Hotel Area (4)
In-house Restaurant (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews A25 Premium Hotel - 19 Cha Ca

Number of reviews per page
20
40
Customer reviews
Triển H. K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff at A25 were enthusiastic, and the atmosphere was great. I had a wonderful experience here and will definitely come back if I have the chance.
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1 people find it helpful
Ngan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I had an amazing stay here. The staff were incredibly lovely. I upgraded to a larger VIP room without paying extra.
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Accommodation's Reply
24 Apr 2026
Thank you very much for your stay at Hotel A25 and for sharing your valuable feedback. We are delighted to hear that you had a wonderful time at Hotel A25. We hope to welcome you back again and we will strive to provide you with the best service in the future.
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T***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
This might be the best hotel I've ever stayed at! Even though I only stayed one night, the service was excellent, the room had everything I needed, and even included things I didn't expect hotels to provide, like nail clippers, a shaving kit, cotton swabs, etc. I loved it and will be back!!
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Find this review helpful?
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
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Hoàng K. N.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 27 week(s) ago
I was disappointed with the hotel's handling of my reservation. I booked a room two weeks in advance for the New Year's holiday, but upon arrival, I was told that due to a system error, the hotel was fully booked and my room was unavailable. The error was on the hotel's side, but I still had to wait nearly two hours for it to be processed. I was then transferred to a more distant and inconvenient location on Hue Street. My family booked a family room with two double beds, but it was split into two separate rooms at opposite ends of the hallway, which was very inconvenient. The room itself was decent and clean, but the hotel lacked professionalism. I will not be returning!
Read More
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Find this review helpful?
Accommodation's Reply
01 Mar 2026
First, thank you so much for sharing your valuable feedback regarding your stay. We sincerely apologize for the inconvenience you and your family experienced during your stay. You booked your room two weeks in advance, and we deeply regret the system error that prevented you from checking in, especially during the peak New Year's holiday season. We are deeply sorry for making you wait for almost two hours and for providing rooms far apart, as this was not our intention. We are also deeply sorry for the inconvenience caused by providing a separate room at the end of the hallway, even though you booked a family room with two double beds. This highlights a weakness in our hotel's booking management and customer service. Your valuable feedback is crucial for our management team to review the booking process (especially during peak season) and improve our response to customer issues. We will do our best to provide more professional and prompt service in the future. We understand that apologies alone cannot compensate for the inconvenience, but we sincerely hope to provide better service in the future and regain your trust in the A25 hotel system.
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See original
Sri M. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Nice location, best amenities, clean, when I go back to Hanoi, I will stay again.
1 people find it helpful
Accommodation's Reply
01 Mar 2026
We would like to take this opportunity to thank you for choosing A25 Hotel and for sharing your experience with us. We are delighted to know that you had an enjoyable stay at A25 Hotel during this trip. We sincerely look forward to welcoming you back and having the opportunity to serve you again with our warm hospitality.
P***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The two security guards were very enthusiastic in helping guests with luggage, parking motorbikes, etc. They were cheerful and friendly (the guard on the night shift, in addition to his guard duties, also watered the plants in front of the hotel, showing great dedication to his job). The room wasn't exactly like the picture on the app I booked, but the bed type was exactly what I wanted. The only difference was the surrounding decor; there was a pillar in the middle of the room which was a bit inconvenient. The room was clean and well-equipped, with a heater, and the bathroom included not only the usual toiletries but also facial cleanser (very thoughtful). If you want to check in immediately, you can go to the hotel or book directly (of course, the price will be higher than the app). If you want to check in on time from 2 PM to 12 AM as per the regulations at a cheaper price, book through the app! You get what you pay for. The reception staff on both shifts were friendly to guests. The hotel has a very good breakfast buffet! The food is diverse, clean, and beautifully presented. The staff at the buffet counter were polite when interacting with guests. Overall, A25 19 Fish Cake is really good, everyone! 9/10 points.
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+5
1 people find it helpful
Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
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p***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The support staff were very helpful.
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Accommodation's Reply
01 Mar 2026
Thank you for staying at Hotel A25 and sharing your valuable experience. We are delighted that you enjoyed your stay at Hotel A25. We hope to welcome you back again soon. All of our staff will do their best to provide you with the best service.
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r***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Excellent stay in the hotel, the food was good as per Vietnam and more spacious room
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Accommodation's Reply
11 Oct 2025
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
THIN D.
icon-Staycation
Staycation
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10.0
/10
Reviewed 70 week(s) ago
The staff is extremely friendly, the rooms are super spacious and clean, I will come back many times.
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Accommodation's Reply
11 Oct 2025
Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service. Thank you for choosing A25 Hotel and sharing your wonderful experience. We're glad you enjoyed your stay at A25 Hotel. We look forward to welcoming you again and will do our best to provide you with the best service.
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Jenifer Y. P.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
ONE OF THE BEST HOTEL SERVICE, THE ROOM IS COMPLETE EVERYTHING EVEN TO SHAMPOO ETC. VERY SATISFACTORY, ESPECIALLY THE FOOD I CONSIDER THIS IS ONE OF THE HOTELS WITH THE BEST BREAKFAST I HAVE EVER FOUND. If I go to Hanoi again I will choose this hotel again.
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Accommodation's Reply
25 Jan 2025
Thank you very much for your wonderful compliments! We are glad to know that you had a memorable stay at our hotel. We will continue to strive to improve and provide better services. We look forward to welcoming you back in the future!
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NGUYEN T. T.
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 88 week(s) ago
Hotel is good at lacotion, room and staff services
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Accommodation's Reply
18 Nov 2024
We would like to take this opportunity to thank you for choosing A25 Hotel and sharing your feedback with us. We are happy to know that you had a pleasant stay with us on this trip. We look forward to the opportunity to welcome you back so we can serve you with all our hospitality.
Bui H. L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 131 week(s) ago
Tôi đã nhiều lần lưu trú tại khách sạn này. Vị trí trong khu phố cổ, thuận tiện tham quan, xung quanh có nhiều dịch vụ ăn uống.
2 people find it helpful
Dominique Petrignet Boissier
icon-origin-TRAVELOKA
6.0
/10
Reviewed 138 week(s) ago
The receptionist's service is very bad. They forgot to book a tour to Ninh Binh for my family. I had paid for the tour before but they still forgot. We reminded them many times and insisted that we would go that day. November 16, but the receptionist said it was because we booked on November 17, after some back and forth they finally accepted that it was their fault. They also lied and told us that the car was coming, causing my family to have to wait all morning.
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dang k. m.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The room is spacious and convenient to go back to
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NGUYEN THI HAI LY
icon-origin-TRAVELOKA
10.0
/10
Reviewed 189 week(s) ago
Khách sạn cực kì tuyệt vời, phòng sạch, đẹp và vô cùng tiện nghi Nhân viên lịch sự, chu đáo và vô cùng nhiệt tình, đặc biệt belt Hoàng Anh, cực kì tử tế và thân thiện
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Nguyen T. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 213 week(s) ago
ăn sáng ít món nhưng ngon, khách sạn gần bờ hồ, đi bộ ra tầm 5-10p, phòng sạch sẽ, có cửa sổ thoáng mát, giường rộng, thoải mái cho gia đình có con nhỏ
1 people find it helpful
Phm n.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 216 week(s) ago
My family just spent a vacation here. Central hotel, step out full of delicious food, easy travel, large and beautiful rooms, fully equipped facilities like at home, enthusiastic and friendly receptionist. nothing to criticize. Only breakfast needs to alternately change the menu is better. Because my family stayed here for 3 days, breakfast was duplicated
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2 people find it helpful
itthiphat L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.3
/10
Reviewed 441 week(s) ago
Overview of the hotel is not clean. Not clean air, smell.
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agnes a.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 444 week(s) ago
Plus; strategic location and cheap. minus; I stayed in the dormitory room which contains 18 bed. There is only 1 shower and 1 adjoining toilet in the room. And the toilet was very smelly. This hostel also smells of cigarette smoke and is dirty (oh yes they have some cats hanging around everywhere) .So, if you are okay with dirty and smell place, you can stay here.
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Tarcisia M. C. D.
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 444 week(s) ago
Dirty bathroom, small water, toilet smell uncomfortable atmosphere fixed location very nice, service less good.
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1 people find it helpful
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