Diamond Westlake Suites

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9.0
/10
Exceptional
656 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
I had a wonderful stay! The GM was super welcoming, and the resort is very expansive with plenty of open space, ideal for family trips or anyone who enjoys a large, breezy property.

KH CHIANG

10.0
/ 10
If you are looking for the perfect place to stay in Hanoi, I highly recommend this hotel. It offers not only comfort and convenience, but also an experience that captures the best of Vietnamese hospitality.

T***n

9.7
/ 10
I am very impressed when staying at Diamond Westlake Suites because every time I come here, it feels like I am coming back to my own home, very warm and comfortable... and with the gym and amenities, every time I go to Hanoi, I want to come back to Diamond Westlake Suites. Thank you for giving me such a wonderful experience here.
See original

Thanh B. D.

9.1
/ 10
Thích nhất là có bể bơi lớn và sạch, trẻ em rất thích. Khuôn viên rộng, nhiều cây xanh. Có sân chơi cho trẻ em. Rất phù hợp với gia đình có con nhỏ.

Nho

10.0
/ 10
Very good and comfortable for a long trip
See original
In the Area
See Map
96 To Ngoc Van, Quang An, Tay Ho, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Diamond Westlake Suites is a hotel is located at Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Diamond Westlake Suites

96 To Ngoc Van, Quang An, Tay Ho, Hanoi, Vietnam, 100000
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Lobby Diamond Westlake Suites
Exterior 2 Diamond Westlake Suites

Discover More About Diamond Westlake Suites

The Charm of Diamond Westlake Suites: Your Hanoi Getaway

For Australian travellers seeking a comfortable and convenient base in Vietnam's vibrant capital,

Diamond Westlake Suites

offers an exceptional experience. Nestled in a prime location, this hotel provides a perfect blend of modern amenities and local charm, making it an ideal choice for both leisure and business trips. Whether you're exploring the historic streets of Hanoi or enjoying the serene beauty of West Lake,

Diamond Westlake Suites

promises a memorable stay. Rates at

Diamond Westlake Suites

start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Diamond Westlake Suites

Diamond Westlake Suites

is situated in the picturesque Tay Ho District, a sought-after area known for its tranquil atmosphere and proximity to the stunning West Lake. Located at 96 Tô Ngọc Vân, Quảng An, Tây Hồ, Hà Nội, Việt Nam, 100000, the hotel offers a peaceful retreat while remaining conveniently connected to the city's pulse. It's a short distance from the bustling city centre, providing easy access to Hanoi's historical sites and commercial hubs. For those relying on public transport, the nearest train station is accessible, and the airport transit link is also within reach, making your arrival and departure seamless. The surrounding neighbourhood is a delightful mix of serene lakeside paths, vibrant local cafes, and charming eateries, perfect for unwinding after a day of exploration. Its location offers a unique perspective on Hanoi, blending urban convenience with natural beauty.

Guest Facilities and Services at Diamond Westlake Suites

Guest facilities at

Diamond Westlake Suites

are designed to cater to the needs of discerning travellers. You'll find a range of amenities aimed at ensuring a comfortable and hassle-free stay. These include excellent breakfast options, with a focus on quality coffee and a variety of local and international dishes to start your day right, reminiscent of Australia's beloved café culture. For added convenience, secure luggage storage is available, allowing you to explore freely. The hotel also features a well-equipped fitness centre for those who like to stay active, and complimentary high-speed Wi-Fi is provided throughout the property. A helpful 24-hour front desk is always on hand to assist with any queries or requests, ensuring you feel supported throughout your visit.

Room Information and Stay Experience at Diamond Westlake Suites

The hotel offers a variety of well-appointed rooms, each designed to provide a sanctuary of comfort and relaxation. The room types of

Diamond Westlake Suites

are thoughtfully curated to suit different preferences. Guests can expect meticulously clean and well-maintained living spaces, featuring comfortable bedding and modern climate control systems to ensure a pleasant temperature year-round, a key consideration for Australian travellers. The bathrooms are also kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is consistently on providing a peaceful and restorative environment.

Recommended Nearby Dining and Cafes around Diamond Westlake Suites

The Tay Ho District, where

Diamond Westlake Suites

is located, is a haven for food lovers. You'll discover a vibrant culinary scene with numerous dining spots and cafes just a short stroll away. Enjoy the local breakfast culture with options ranging from hearty Vietnamese pho to Western-style brunches, complete with excellent coffee. The area is also home to a variety of restaurants offering authentic Vietnamese cuisine and international flavours, catering to diverse palates. Exploring the local markets and street food stalls is also a must for an immersive culinary adventure. The hotel's proximity to these establishments means you're never far from a delicious meal or a perfectly brewed cup of coffee.

Popular Attractions and Activities near Diamond Westlake Suites

The Tay Ho District and its surroundings offer a wealth of attractions and activities for visitors. Explore the serene beauty of West Lake itself, perfect for morning walks or cycling. Visit the historic Tran Quoc Pagoda, Hanoi's oldest Buddhist temple, offering stunning architecture and panoramic views. Immerse yourself in local culture at the Dong Xuan Market, a bustling hub for shopping and experiencing daily life. Discover the charming Old Quarter, with its maze of narrow streets and traditional shops. For a taste of art and history, the Vietnam Museum of Ethnology provides fascinating insights into the country's diverse ethnic groups. If you are looking for other activities around

Diamond Westlake Suites

, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Diamond Westlake Suites from the Airport

Navigating your journey from the airport to

Diamond Westlake Suites

is straightforward, with several convenient options available. For those seeking efficient travel, an airport link train provides a direct connection to the city, from where you can easily connect to your final destination. Airport shuttle buses are also a popular and cost-effective choice, offering regular services. Metered taxis are readily available at the airport, providing a comfortable and direct ride. Alternatively, you can opt for a rideshare service for a convenient door-to-door experience. Planning your

airport transfer service of Diamond Westlake Suites

in advance can help ensure a smooth transition upon arrival. For more information on booking your journey, consider the Airport transfer service.

Summary of Why You Should Choose Diamond Westlake Suites

Diamond Westlake Suites

stands out as an excellent choice for Australian travellers heading to Hanoi. Its prime location in the tranquil Tay Ho District offers a perfect balance of peace and accessibility. The hotel boasts a range of guest facilities designed for comfort and convenience, including excellent dining options and a helpful 24-hour front desk. The rooms are clean, comfortable, and equipped with modern amenities to ensure a restful stay.

  • Prime location in the desirable Tay Ho District.
  • Comfortable and clean room environments with excellent climate control.
  • Access to great dining and coffee options, catering to Australian preferences.
  • Convenient transport links to the city centre and airport.
  • Friendly and professional service to enhance your stay.

Ready to experience the best of Hanoi?

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All facilities in Diamond Westlake Suites

Entertainment Facility Diamond Westlake Suites
Entertainment Facility
Common Space Diamond Westlake Suites
Common Space
Lobby Diamond Westlake Suites
Lobby
Accommodation Services Diamond Westlake Suites
Accommodation Services
Exterior Diamond Westlake Suites
Exterior

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks

Sports and Recreations

  • Aerobics
  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Golf
  • Golf course
  • Golf practice
  • Mini golf
  • Outdoor tennis court
  • Pool or Snooker
  • Sport courts
  • Squash
  • Table tennis
  • Tennis

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Clothes dryer
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Steam room
  • TV lounge

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle storage
  • Car rental
  • Garage
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS
  • Highchairs
  • Small pets allowed

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club
  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Diamond Westlake Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children of any age are welcome. Children aged 6 years and above are considered adults at this property. Extra bed upon request VND 800,000 per person, per night

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diamond Westlake Suites
167
Number of floors in Diamond Westlake Suites
5
Another facilities in Diamond Westlake Suites
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked questions about Diamond Westlake Suites

What are available facilities at Diamond Westlake Suites?
There are top facilites at Diamond Westlake Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diamond Westlake Suites?
The standard check-in time at Diamond Westlake Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Diamond Westlake Suites provide breakfast?
Yes, Diamond Westlake Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diamond Westlake Suites?
Diamond Westlake Suites has a 5.0-star rating.
How many floors does Diamond Westlake Suites have?
Diamond Westlake Suites has 5.
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Diamond Westlake Suites reviews and ratings

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (131)
Other sources (525)
9.0
Exceptional
From 525 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
TUYEN
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, wonderful service with good food.
Paul
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very lovely clean rooms, great staff, and amazing breakfast choice
SUHEON
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was good stay with peaceful moment. The breakfast is also very good, too.
Amit
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious clean apartment, although slightly old fixtures
Will
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Service was fantastic
Glenda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, clean room, breakfast available with good choice, bonus to have swimming pool and other facilities in a large city
Kevin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent experience stayed, very cleaned and roomy, would return next time in town visit. Nice and helpful staffs. Earned 5 starts from me.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Charles H
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Mary
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
James
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We really enjoyed the area, there were plenty of different food options and wasn’t as busy as Hanoi old quarter Only thing that let it down for us was the bed was extremely firm but besides that perfect
Vajahat
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms, great staff and a convinience store in the property
Hoi
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Justin
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
Read More
Edwin
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
Read More
Simeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Read More
Quynh
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Diamond Westlake Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (131)
Other sources (525)
9.0
Exceptional
From 525 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
TUYEN
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, wonderful service with good food.
Paul
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very lovely clean rooms, great staff, and amazing breakfast choice
SUHEON
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was good stay with peaceful moment. The breakfast is also very good, too.
Amit
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Spacious clean apartment, although slightly old fixtures
Will
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Service was fantastic
Glenda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, clean room, breakfast available with good choice, bonus to have swimming pool and other facilities in a large city
Kevin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent experience stayed, very cleaned and roomy, would return next time in town visit. Nice and helpful staffs. Earned 5 starts from me.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very safe with guards at the entrance. Spacious rooms. Huge pool. Lots of amenities on site. Pickleball, badminton and squash courts. Golf driving range (into a net) and putting green. Great little store with everything you need. Restaurant was very good! I would definitely recommend this place.
Charles H
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Well maintained polite and appropriate service and security. On site amenities were plentiful and made for a pleasant stay.
Mary
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was cleaned everyday. The breakfast was varied each day and delicious! The kitchen was stocked enough to cook meals together and the pool was clean!
James
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We really enjoyed the area, there were plenty of different food options and wasn’t as busy as Hanoi old quarter Only thing that let it down for us was the bed was extremely firm but besides that perfect
Vajahat
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean rooms, great staff and a convinience store in the property
Hoi
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Justin
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
Read More
Edwin
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
Read More
Simeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Read More
Quynh
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Read More
Number of reviews per page
20
40