Diamond Westlake Suites

9.2
/10
Exceptional
645 reviews

What Guests Say About Their Stay

KH CHIANG

10.0
/ 10
If you are looking for the perfect place to stay in Hanoi, I highly recommend this hotel. It offers not only comfort and convenience, but also an experience that captures the best of Vietnamese hospitality.

T***n

9.7
/ 10
I am very impressed when staying at Diamond Westlake Suites because every time I come here, it feels like I am coming back to my own home, very warm and comfortable... and with the gym and amenities, every time I go to Hanoi, I want to come back to Diamond Westlake Suites. Thank you for giving me such a wonderful experience here.
See original

Thanh B. D.

9.1
/ 10
Thích nhất là có bể bơi lớn và sạch, trẻ em rất thích. Khuôn viên rộng, nhiều cây xanh. Có sân chơi cho trẻ em. Rất phù hợp với gia đình có con nhỏ.

Nho

10.0
/ 10
Very good and comfortable for a long trip
See original

Hoi

10.0
/ 10
Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
In the Area
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96 To Ngoc Van, Quang An, Tay Ho, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Diamond Westlake Suites is a hotel is located at Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Diamond Westlake Suites

96 To Ngoc Van, Quang An, Tay Ho, Hanoi, Vietnam, 100000
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Exterior 2 Diamond Westlake Suites

Discover More About Diamond Westlake Suites

Discover Your Hanoi Oasis: Diamond Westlake Suites

Welcome to Diamond Westlake Suites, your premier destination for an unforgettable stay in the heart of Hanoi, Vietnam. We pride ourselves on offering a luxurious and comfortable experience, blending modern amenities with the rich cultural tapestry of this vibrant city. Whether you're visiting for business or leisure, Diamond Westlake Suites promises a tranquil retreat with exceptional service, ensuring your trip to Hanoi is both memorable and seamless.

Diamond Westlake Suites Location

Diamond Westlake Suites is ideally situated in the serene Tay Ho District, a charming area known for its picturesque West Lake and tranquil atmosphere. Located at 96 Tô Ngọc Vân, Quảng An, Tây Hồ, Hà Nội, Việt Nam, 100000, our hotel offers a peaceful escape from the bustling city center, yet remains conveniently close to its vibrant pulse. The journey from Noi Bai International Airport (HAN) to Diamond Westlake Suites is approximately a 30-minute drive, making it easily accessible for travelers. While not directly adjacent to a major highway, the well-connected road network ensures smooth transit throughout Hanoi. The atmosphere here is one of relaxed elegance, with the expansive West Lake providing a stunning backdrop and opportunities for leisurely strolls and local exploration. Tay Ho District is renowned for its beautiful lakeside promenade, charming cafes, and a growing number of international restaurants, offering a sophisticated yet laid-back environment.

Diamond Westlake Suites Facilities & Services

Facilities for guests at Diamond Westlake Suites are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • Swimming Pool:

    Take a refreshing dip in our outdoor swimming pool, perfect for unwinding after a day of exploring. Open daily from 6:00 AM to 9:00 PM.
  • Fitness Center:

    Maintain your workout routine at our fully equipped fitness center, available 24/7 for your convenience.
  • Restaurant & Bar:

    Savor delicious international and local cuisine at our on-site restaurant, open from 6:30 AM to 10:00 PM. Enjoy expertly crafted cocktails at our bar, open until 11:00 PM.
  • Meeting Facilities:

    For business travelers, we offer well-appointed meeting rooms equipped with modern audiovisual technology.
  • Concierge Services:

    Our dedicated concierge team is available 24/7 to assist with tour bookings, transportation arrangements, and any other requests.
  • Room Service:

    Enjoy a selection of dishes from our menu delivered directly to your room, available from 7:00 AM to 10:00 PM.
  • Complimentary Wi-Fi:

    Stay connected with free high-speed Wi-Fi throughout the hotel.
  • Parking:

    Ample free parking space is available for guests.

Diamond Westlake Suites Room Types

Discover a range of thoughtfully designed accommodations with the diverse room types of Diamond Westlake Suites. Each room is crafted to provide comfort and style, ensuring a restful stay.
  • Deluxe Room:

    Offering a comfortable and stylish retreat, these rooms are available with either a city view or a garden view. Non-smoking rooms are available. Some Deluxe Rooms feature a bathtub for added relaxation.
  • Executive Suite:

    Experience enhanced space and luxury in our Executive Suites, featuring separate living and sleeping areas. Enjoy panoramic city views. These suites are non-smoking and include a bathtub.
  • Westlake Suite:

    Indulge in the ultimate comfort with our Westlake Suites, boasting breathtaking views of West Lake. These spacious suites are non-smoking and come equipped with a luxurious bathtub.
  • Family Suite:

    Perfect for families traveling together, our Family Suites offer ample space and comfortable sleeping arrangements. Enjoy garden views and the convenience of a bathtub. These suites are non-smoking.
Please note that Diamond Westlake Suites is not a pet-friendly hotel.

Diamond Westlake Suites Dining & Restaurants

Embark on a culinary journey at Diamond Westlake Suites, where exceptional dining experiences await. Our on-site dining venues offer a delightful array of flavors to satisfy every palate.
  • The Lakeview Restaurant:

    Enjoy a delightful breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price per person of 350,000 VND. For lunch and dinner, the restaurant serves a curated menu of international and Vietnamese dishes from 11:30 AM to 10:00 PM. Estimated price per person for lunch/dinner is 500,000 VND.
  • The Lakeside Bar:

    Unwind with a selection of fine wines, spirits, and creative cocktails. The bar is open daily from 4:00 PM to 11:00 PM. Light snacks are also available.

Diamond Westlake Suites Nearby Attractions and Activities

Explore the vibrant surroundings of Diamond Westlake Suites and discover the many attractions that Tay Ho District and Hanoi have to offer.
  • West Lake (Ho Tay):

    Just a stone's throw away, West Lake offers a beautiful setting for morning jogs, cycling, or simply enjoying the serene views.
  • Tran Quoc Pagoda:

    Visit one of Hanoi's oldest Buddhist temples, located on a small island in West Lake, offering a glimpse into Vietnam's rich spiritual heritage.
  • Old Quarter:

    Immerse yourself in the bustling atmosphere of Hanoi's historic Old Quarter, known for its narrow streets, traditional shops, and vibrant street food scene.
  • Hoan Kiem Lake and Ngoc Son Temple:

    A central landmark of Hanoi, this picturesque lake is perfect for a leisurely walk, and Ngoc Son Temple offers a serene escape.
  • Vietnam Museum of Ethnology:

    Discover the diverse cultures and traditions of Vietnam's ethnic groups at this fascinating museum.
If you are looking for other activities around Diamond Westlake Suites, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Diamond Westlake Suites from the Airport

Navigating your way to Diamond Westlake Suites from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. The airport transfer service of Diamond Westlake Suites ensures a smooth arrival.
  • Hotel Private Airport Transfer:

    For the most convenient and hassle-free experience, we offer a private airport transfer service. Please contact the hotel in advance to arrange this. The estimated cost is around 700,000 VND.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to Diamond Westlake Suites typically costs between 400,000 VND and 500,000 VND, depending on traffic. Ensure the meter is used.
  • Ride-hailing Service:

    You can also book a ride-hailing service through your preferred app. Prices are comparable to taxis and are displayed before booking.
  • Airport Bus:

    Several airport bus routes operate from Noi Bai International Airport to various points in the city. You may need to take a short taxi or ride-hailing service from the bus drop-off point to the hotel. The bus fare is approximately 40,000 VND.
For seamless travel arrangements, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Diamond Westlake Suites

Choosing Diamond Westlake Suites for your Hanoi adventure means opting for comfort, convenience, and exceptional value. We are dedicated to providing a superior guest experience, making your stay truly special.
  • Prime Location:

    Enjoy the tranquility of Tay Ho District with easy access to Hanoi's key attractions.
  • Luxurious Accommodations:

    Experience comfort and elegance in our well-appointed rooms and suites.
  • Excellent Facilities:

    Make use of our swimming pool, fitness center, and dining options.
  • Attentive Service:

    Our friendly and professional staff are committed to ensuring your needs are met.
  • Great Value:

    Room rates at Diamond Westlake Suites start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!
Discover the best Room availability at Diamond Westlake Suites and start planning your trip today. For seamless Booking Diamond Westlake Suites, we recommend using Traveloka. Book budget hotels in Hanoi and experience the charm of Vietnam. Easily book domestic and international flights at low prices to complement your stay.

All facilities in Diamond Westlake Suites

Bar, Cafe and Lounge Diamond Westlake Suites
Bar, Cafe and Lounge
Swimming Pool Diamond Westlake Suites
Swimming Pool
Entertainment Facility Diamond Westlake Suites
Entertainment Facility
Fitness Center Diamond Westlake Suites
Fitness Center
Functional Hall Diamond Westlake Suites
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks

Sports and Recreations

  • Aerobics
  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Golf
  • Golf course
  • Golf practice
  • Mini golf
  • Outdoor tennis court
  • Pool or Snooker
  • Sport courts
  • Squash
  • Table tennis
  • Tennis

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Clothes dryer
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Steam room
  • TV lounge

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle storage
  • Car rental
  • Garage
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS
  • Highchairs
  • Small pets allowed

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club
  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Diamond Westlake Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children of any age are welcome. Children aged 6 years and above are considered adults at this property. Extra bed upon request VND 800,000 per person, per night

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diamond Westlake Suites
167
Number of floors in Diamond Westlake Suites
5
Another facilities in Diamond Westlake Suites
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Diamond Westlake Suites

What are available facilities at Diamond Westlake Suites?
There are top facilites at Diamond Westlake Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diamond Westlake Suites?
The standard check-in time at Diamond Westlake Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Diamond Westlake Suites provide breakfast?
Yes, Diamond Westlake Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diamond Westlake Suites?
Diamond Westlake Suites is a 5.0-star hotel.
How many floors does Diamond Westlake Suites have?
Diamond Westlake Suites has 5 floors.
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More Reviews from Other Guests in Diamond Westlake Suites

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (130)
Other sources (515)
9.2
Exceptional
From 515 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
Hoi
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Justin
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
Read More
Edwin
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
Read More
Simeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Read More
Quynh
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
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James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Vanessa
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Simon Aaskov
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
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Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Nicole
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Claire
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
Read More
Frank
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Jack
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
CESAR EDUARDO DEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Harish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Diamond Westlake Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (130)
Other sources (515)
9.2
Exceptional
From 515 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
Hoi
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Justin
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
Read More
Edwin
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
Read More
Simeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
Read More
Quynh
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
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James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Vanessa
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Simon Aaskov
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
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Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Nicole
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Claire
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
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Frank
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Jack
icon-
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
CESAR EDUARDO DEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Harish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
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