Diamond Westlake Suites

9.0
/10
Exceptional
571 reviews

What Guests Say About Their Stay

KH CHIANG

10.0
/ 10
If you are looking for the perfect place to stay in Hanoi, I highly recommend this hotel. It offers not only comfort and convenience, but also an experience that captures the best of Vietnamese hospitality.

T***n

9.7
/ 10
I am very impressed when staying at Diamond Westlake Suites because every time I come here, it feels like I am coming back to my own home, very warm and comfortable... and with the gym and amenities, every time I go to Hanoi, I want to come back to Diamond Westlake Suites. Thank you for giving me such a wonderful experience here.
See original

Thanh B. D.

9.1
/ 10
Thích nhất là có bể bơi lớn và sạch, trẻ em rất thích. Khuôn viên rộng, nhiều cây xanh. Có sân chơi cho trẻ em. Rất phù hợp với gia đình có con nhỏ.

Nho

10.0
/ 10
Very good and comfortable for a long trip
See original

Quynh

10.0
/ 10
This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
In the Area
See Map
96 To Ngoc Van, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Diamond Westlake Suites is a hotel is located at Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Diamond Westlake Suites

96 To Ngoc Van, Quang An ward, Tay Ho District, Hanoi, Vietnam, 100000
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Lobby Diamond Westlake Suites
Exterior 2 Diamond Westlake Suites

Discover More About Diamond Westlake Suites

Location


Diamond Westlake Suites is a hotel is located at Quang An.

About Diamond Westlake Suites

Whether you are planning an event or other special occasions, Diamond Westlake Suites is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Diamond Westlake Suites.

Diamond Westlake Suites is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Diamond Westlake Suites provides a pleasant accommodation for your stay.

From business event to corporate gathering, Diamond Westlake Suites provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Diamond Westlake Suites, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Diamond Westlake Suites, which you rarely find in other places.

If you plan to have a long-term stay, staying at Diamond Westlake Suites is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Diamond Westlake Suites exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Diamond Westlake Suites is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Diamond Westlake Suites.

All facilities in Diamond Westlake Suites

Bar, Cafe and Lounge Diamond Westlake Suites
Bar, Cafe and Lounge
Swimming Pool Diamond Westlake Suites
Swimming Pool
Entertainment Facility Diamond Westlake Suites
Entertainment Facility
Fitness Center Diamond Westlake Suites
Fitness Center
Functional Hall Diamond Westlake Suites
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks

Sports and Recreations

  • Aerobics
  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Golf
  • Golf course
  • Golf practice
  • Mini golf
  • Outdoor tennis court
  • Pool or Snooker
  • Sport courts
  • Squash
  • Table tennis
  • Tennis

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Clothes dryer
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Steam room
  • TV lounge

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle storage
  • Car rental
  • Garage
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS
  • Highchairs
  • Small pets allowed

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club
  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Diamond Westlake Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children of any age are welcome. Children aged 6 years and above are considered adults at this property. Extra bed upon request VND 800,000 per person, per night

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diamond Westlake Suites
167
Number of floors in Diamond Westlake Suites
5
Another facilities in Diamond Westlake Suites
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Diamond Westlake Suites

What are available facilities at Diamond Westlake Suites?
There are top facilites at Diamond Westlake Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diamond Westlake Suites?
The standard check-in time at Diamond Westlake Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Diamond Westlake Suites provide breakfast?
Yes, Diamond Westlake Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diamond Westlake Suites?
Diamond Westlake Suites is a 5.0-star hotel.
How many floors does Diamond Westlake Suites have?
Diamond Westlake Suites has 5 floors.
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More Reviews from Other Guests in Diamond Westlake Suites

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (129)
Other sources (442)
9.0
Exceptional
From 442 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

7.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
Quynh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Read More
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Vanessa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Simon Aaskov
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Read More
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Nicole
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Claire
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
Read More
Frank
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Jack
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
CESAR EDUARDO DEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Harish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Kimberly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Kimberly
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

it’s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord., need to keep extra toilets paper at all time. shower curtain doesn’t work because it is splashing all over. need to upgrade to a modern bathroom employees are very attentive and quick.
Read More
Brendan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
Natalie
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Ben
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great. Highly recommend.
Akhilesh
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

pls keep an electric kettle in the kitchen for tea coffee...the plastic container to heat water was not good and also was too big and heating water in plastic is not healthy
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Diamond Westlake Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (129)
Other sources (442)
9.0
Exceptional
From 442 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

7.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
Quynh
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
Read More
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Vanessa
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Simon Aaskov
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
Read More
Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Nicole
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Claire
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
Read More
Frank
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Jack
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
CESAR EDUARDO DEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Harish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Kimberly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

bathroom needs update with better ventilation other than open the windows which is on the hallway side and no screen which allows bugs to get in. staff is very friendly and helpful.
Kimberly
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

it’s an older complex and away from the busy areas if you want quiet place. kitchen tools need upgrade such as cleaner tea pot with longer power cord., need to keep extra toilets paper at all time. shower curtain doesn’t work because it is splashing all over. need to upgrade to a modern bathroom employees are very attentive and quick.
Read More
Brendan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was ok. Far away from alot of stuff. We got a room with a washer and dryer to wash our clothing. Dryer function was broken and just steamed our clothing really hot and clothing was totally soaked even after a full day attempting to dry.
Natalie
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Nice hotel. Very quiet. Not cloae to any of the attractions or old quarter eating hub but was good for us for one night close to the airport.
Ben
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great. Highly recommend.
Akhilesh
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

pls keep an electric kettle in the kitchen for tea coffee...the plastic container to heat water was not good and also was too big and heating water in plastic is not healthy
Number of reviews per page
20
40