Diamond Westlake Suites

9.2
/10
Exceptional
645 reviews

What Guests Say About Their Stay

KH CHIANG

10.0
/ 10
If you are looking for the perfect place to stay in Hanoi, I highly recommend this hotel. It offers not only comfort and convenience, but also an experience that captures the best of Vietnamese hospitality.

T***n

9.7
/ 10
I am very impressed when staying at Diamond Westlake Suites because every time I come here, it feels like I am coming back to my own home, very warm and comfortable... and with the gym and amenities, every time I go to Hanoi, I want to come back to Diamond Westlake Suites. Thank you for giving me such a wonderful experience here.
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Thanh B. D.

9.1
/ 10
Thích nhất là có bể bơi lớn và sạch, trẻ em rất thích. Khuôn viên rộng, nhiều cây xanh. Có sân chơi cho trẻ em. Rất phù hợp với gia đình có con nhỏ.

Nho

10.0
/ 10
Very good and comfortable for a long trip
See original

Hoi

10.0
/ 10
Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
In the Area
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96 To Ngoc Van, Quang An, Tay Ho, Hanoi, Vietnam, 100000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Diamond Westlake Suites is a hotel is located at Quang An. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Diamond Westlake Suites

96 To Ngoc Van, Quang An, Tay Ho, Hanoi, Vietnam, 100000
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Lobby Diamond Westlake Suites
Exterior 2 Diamond Westlake Suites

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Diamond Westlake Suites Rates per Night

Looking for the best Diamond Westlake Suites hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Diamond Westlake Suites room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Diamond Westlake Suites Location & Address

Diamond Westlake Suites is located at 96 Tô Ngọc Vân, Quảng An, Tây Hồ, Hà Nội, Việt Nam, 100000, 96A Pho Quang An, Tay Ho, Hanoi. It's situated in the Tay Ho District area of Vietnam, known for its serene lake views and expat-friendly atmosphere. The hotel is approximately 7 km from the city center.

How to go to Diamond Westlake Suites from Airport

Arriving at Noi Bai International Airport and wondering how to get to Diamond Westlake Suites? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best way to reach your destination:

  • Taxi (Most Direct):

    A taxi is the most straightforward option. You'll find plenty of taxi stands outside the airport terminals. The journey to Diamond Westlake Suites typically takes around 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are readily available in Hanoi. Simply book a ride through the app after you land. This can be a convenient option, especially if you have luggage.
  • Airport Shuttle Bus (Budget-Friendly):

    Several airport shuttle buses operate routes to different parts of Hanoi. You'll need to check which bus route gets you closest to Tay Ho District and then take a short taxi ride to the hotel.
  • Private Car Transfer (Pre-Booked Comfort):

    For a hassle-free experience, consider pre-booking a private car transfer. The driver will meet you at the airport and take you directly to Diamond Westlake Suites.

Tips:

For the most convenient route, especially if you're arriving late at night or have a lot of luggage, a taxi or ride hailing service is recommended. If you're on a budget, the airport shuttle bus is a good option, but be prepared for a slightly longer journey with an additional taxi ride.

Diamond Westlake Suites Reviews & Summary

Want to know all about Diamond Westlake Suites before you book? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Hanoi. Guests particularly appreciate the hotel's excellent location, spacious rooms, and attentive service.

What makes Diamond Westlake Suites stand out is its stunning views of West Lake and its proximity to many of Tay Ho's best restaurants and cafes. The hotel also boasts a range of excellent facilities, including a swimming pool and fitness center. One recent guest raved, "The perfect place to relax and enjoy Hanoi! The staff were incredibly helpful, and the views were breathtaking."

Diamond Westlake Suites Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Diamond Westlake Suites offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:

  • Studio Apartment:

    Ideal for solo travellers or couples, these rooms offer a comfortable living space with a kitchenette.
  • One-Bedroom Apartment:

    Perfect for small families or those who want more space, these apartments feature a separate bedroom and living area.
  • Two-Bedroom Apartment:

    Great for larger families or groups, these apartments offer two separate bedrooms and a spacious living area.
  • Lake View Apartment:

    Enjoy stunning views of West Lake from these rooms.
  • Non-Smoking Rooms:

    Available upon request.
  • Bathtubs:

    Some rooms feature bathtubs, while others have showers. Be sure to specify your preference when booking.
  • Pet-Friendly Rooms:

    Diamond Westlake Suites is pet-friendly, but additional charges may apply. Contact the hotel directly for details.

Hotel Facilities in Diamond Westlake Suites

Looking for a hotel with top-notch hotel amenities? Diamond Westlake Suites offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Here's a list of what you can expect:

  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay in shape at the well-equipped fitness center. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant.
  • Kids' Club:

    Keep the little ones entertained at the supervised kids' club.
  • Business Center:

    Stay connected and productive at the business center.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The friendly staff are available 24/7 to assist you with any needs.
  • Laundry Service:

    Keep your clothes clean with the convenient laundry service.

Hotel Buffet or Restaurant/Cafe in Diamond Westlake Suites

Craving a delicious meal without leaving the hotel? Diamond Westlake Suites offers several dining options, including a hotel restaurant and cafe. Here's what you can expect:

  • The Horizon Restaurant:

    This hotel restaurant serves a variety of international and Vietnamese dishes. Enjoy a buffet breakfast (approximately SGD 30 per person) or à la carte options for lunch and dinner. Open daily from 6:30 AM to 10:00 PM.
  • The Coffee Lounge:

    Relax and enjoy a cup of coffee or tea at the hotel cafe. They also offer a selection of pastries and light snacks. Open daily from 7:00 AM to 11:00 PM.
  • Signature Dish:

    Be sure to try the Pho, a traditional Vietnamese noodle soup, at The Horizon Restaurant.

Diamond Westlake Suites Airport pickups and How to Book

Need a convenient hotel to airport transfer? Diamond Westlake Suites offers airport pick-up services to make your arrival and departure as smooth as possible. Here's how to book:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance of your arrival. You'll need to provide your flight details, including your arrival time and flight number. The hotel will then arrange for a driver to meet you at the airport and take you directly to the hotel.

Nearby MRT Station & Bus Stops

Navigating Hanoi using public transport is easier than you think! While Hanoi doesn't have an extensive MRT system yet, there are plenty of bus stops nearby Diamond Westlake Suites. Here's a list of the nearest options:

  • Bus Stop at 90 Lac Long Quan:

    Approximately 500 meters from the hotel.
  • Bus Stop at 614 Au Co:

    Approximately 700 meters from the hotel.
  • Bus Stop at Vo Chi Cong - Xuan La Intersection:

    Approximately 1 km from the hotel.

To use the bus system, you can purchase a Hanoi Public Transport Card at most convenience stores or bus stations. Alternatively, you can pay for your ride in cash.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Tay Ho District and the surrounding areas offer a variety of nearby places to go that are perfect for families with kids. Here are a few suggestions for nearby sightseeing places:

  • Hoan Kiem Lake (Turtle Lake):

    Located approximately 7 km from the hotel, this iconic lake is a must-see. Enjoy a stroll around the lake, visit Ngoc Son Temple, and watch the Thang Long Water Puppet Theatre. Free entry.
  • West Lake (Ho Tay):

    Just steps from the hotel, West Lake offers stunning views and a variety of activities. Rent a swan boat, visit the Tran Quoc Pagoda, or enjoy a meal at one of the many lakeside restaurants. Free entry.
  • Thang Long Imperial Citadel:

    Explore the historical Thang Long Imperial Citadel, a UNESCO World Heritage Site. Located approximately 6 km from the hotel. Entry fee: Approximately SGD 3.
  • Vietnam Museum of Ethnology:

    Learn about the diverse cultures of Vietnam at this fascinating museum. Located approximately 8 km from the hotel. Entry fee: Approximately SGD 4.
  • Lotte Center Hanoi Observation Deck:

    Enjoy panoramic views of Hanoi from the observation deck at Lotte Center Hanoi. Located approximately 7 km from the hotel. Entry fee: Approximately SGD 15.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Diamond Westlake Suites (Tay Ho District)

Exploring the nearby dining scene in Tay Ho District is a treat for the taste buds! From charming cafes to authentic local restaurants, there's something for everyone. Here are a few nearby dining options to get you started:

Cafes/Restaurants:

  • The Hanoi Social Club:

    A popular spot for brunch, coffee, and live music.
  • Pizza Belga:

    Enjoy delicious wood-fired pizzas in a cozy setting.
  • Don Tay Ho:

    A modern Vietnamese restaurant with a focus on fresh, local ingredients.

Local Street Food:

  • Pho:

    A classic Vietnamese noodle soup.
  • Banh Mi:

    A Vietnamese baguette sandwich filled with various meats, vegetables, and sauces.
  • Bun Cha:

    Grilled pork served with rice noodles and dipping sauce.
  • Nem Ran (Spring Rolls):

    Crispy fried spring rolls filled with pork, vegetables, and vermicelli noodles.
  • Goi Cuon (Fresh Spring Rolls):

    Fresh spring rolls filled with shrimp, vegetables, and rice noodles.

Shopping places near Diamond Westlake Suites (Tay Ho District)

Need a bit of retail therapy? While Tay Ho District is known for its charming streets and lake views, there are also several nearby shopping options. Here are a few dept stores near me and shops near me to check out:

  • Lotte Mall West Lake Hanoi:

    A large shopping mall with a variety of international and local brands.
  • Syrena Shopping Center:

    A smaller shopping center with a selection of boutiques and restaurants.
  • Weekend Night Market (near Hoan Kiem Lake):

    A vibrant night market with a variety of souvenirs, clothing, and street food. Located approximately 7 km from the hotel.

Other Places to Stay Near Diamond Westlake Suites

Looking for alternative accommodations in the area? Tay Ho District offers a range of hotels to suit different budgets and preferences. Here are a few options:

Luxury/5–6 Star Hotels Nearby:

  • InterContinental Hanoi Westlake:

    A luxurious hotel with stunning views of West Lake.
  • Somerset West Point Hanoi:

    A stylish serviced apartment with excellent facilities.
  • Fraser Suites Hanoi:

    A modern serviced apartment with a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-Star Hotels Nearby:

  • Hanoi La Castela Hotel:

    A comfortable hotel with a convenient location.
  • The Q Hotel:

    A stylish hotel with a rooftop terrace.
  • Mayflower Hotel Hanoi:

    A well-appointed hotel with friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-Star Hotels Nearby:

  • Church Boutique Hotel Hang Ca:

    A charming boutique hotel in the Old Quarter.
  • Hanoi Emerald Waters Hotel & Spa:

    A relaxing hotel with a spa.
  • Hanoi Centre Point Hotel:

    A budget-friendly hotel with a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Ready to experience the best of Hanoi? Diamond Westlake Suites offers a fantastic location, comfortable accommodations, and a range of excellent facilities. With its stunning lake views and proximity to many of Tay Ho's best attractions, it's the perfect base for your Vietnamese adventure.

Don't miss out on the opportunity to book your stay at Diamond Westlake Suites. Check hotel availability and make your hotel reservations today through Traveloka for the best deals and a seamless booking experience. Start planning your dream trip to Hanoi now!

Explore more options and book cheap hotels in Vietnam or find cheap hotels nearby on Traveloka!

All facilities in Diamond Westlake Suites

Bar, Cafe and Lounge Diamond Westlake Suites
Bar, Cafe and Lounge
Swimming Pool Diamond Westlake Suites
Swimming Pool
Entertainment Facility Diamond Westlake Suites
Entertainment Facility
Fitness Center Diamond Westlake Suites
Fitness Center
Functional Hall Diamond Westlake Suites
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Gala dinner
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks

Sports and Recreations

  • Aerobics
  • Badminton
  • Basketball
  • Billiard
  • Fitness center
  • Game room
  • Golf
  • Golf course
  • Golf practice
  • Mini golf
  • Outdoor tennis court
  • Pool or Snooker
  • Sport courts
  • Squash
  • Table tennis
  • Tennis

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Tours

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Clothes dryer
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Barbecue
  • Children play area
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • Steam room
  • TV lounge

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle storage
  • Car rental
  • Garage
  • Secure parking
  • Shopping center shuttle
  • Valet parking

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • CRIBS
  • Highchairs
  • Small pets allowed

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club
  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Diamond Westlake Suites

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children of any age are welcome. Children aged 6 years and above are considered adults at this property. Extra bed upon request VND 800,000 per person, per night

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Diamond Westlake Suites
167
Number of floors in Diamond Westlake Suites
5
Another facilities in Diamond Westlake Suites
A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast, Breakfast and dinner

Frequently asked question in Diamond Westlake Suites

What are available facilities at Diamond Westlake Suites?
There are top facilites at Diamond Westlake Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Diamond Westlake Suites?
The standard check-in time at Diamond Westlake Suites is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Diamond Westlake Suites provide breakfast?
Yes, Diamond Westlake Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Diamond Westlake Suites
Diamond Westlake Suites has a 5.0-star rating.
How many floors does Diamond Westlake Suites have?
Diamond Westlake Suites has 5.
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More Reviews from Other Guests in Diamond Westlake Suites

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (130)
Other sources (515)
9.2
Exceptional
From 515 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.2

Service and Facilites

9.2

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Traveler Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
Hoi
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Justin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
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Edwin
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
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Simeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
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Quynh
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
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James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Vanessa
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Simon Aaskov
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
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Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Nicole
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Claire
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
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Frank
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Jack
icon-
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
CESAR EDUARDO DEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Harish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Number of reviews per page
20
40

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Exterior 4 Diamond Westlake Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Diamond Westlake Suites

Traveloka (130)
Other sources (515)
9.2
Exceptional
From 515 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

7.2

Service and Facilites

9.2

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Traveler Reviews Diamond Westlake Suites

Number of reviews per page
20
40
Top reviews
Hoi
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast Staff and kitchen are friendly and their service were above and beyond expectations. We definitely will return again to Diamond Westlake Suites again because of the foods and services. Thanks.
Justin
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them
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Edwin
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.
Danielle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.
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Simeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Peaceful, comfortable and grand in scale. Breakfast is really good with plenty of choice and many items cooked to order. It is a way from the Old / French quarters, but there is a free shuttle bus that runs 4 times a day and Grab fares to and fro are not excessive. Some good local dining options. Airport shuttle also recommended. We loved it!
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Quynh
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place was very nice and quiet, but it’s away from downtown where we wanted to go lots of American food around the hotel unfortunately we wanted Asian food so we had to go very far to get it.
Vanessa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Our experience with reception staffs really soured our last stay, we had stayed at the property twice before, this third stay proved to be unsatisfactory. If you plan to stay at this property, please note, the ‘Family room’ option really is a regular apartment with an extra bed added to the single room, the extra cost really is just for the added bed, the ‘Family room’ is NOT bigger than the usual apartments. Also check your room booking description, the complex has two sizes apartment, one being 91sqm one is 89sqm, we were assigned a smaller apartment despite paying for the supposedly more expensive ‘Family room’ option. When raised this after checking in, reception staffs argued that the size difference was ‘in our heads’, only when we asked for a ‘proof’, it was discovered that the complex did indeed have a range of smaller apartments. After a heated discussion, reception staffs begrudgingly changed us to the bigger apartment we previously stayed at C block. This really put a dent on our experience with the property and disappointed us greatly. However, I do appreciate senior management reaching out to us to apologise after receiving our feedback for the poor interaction with staffs. Other than the last interaction with reception, the remaining stay was lovely, I do recommend to avoid appartments in C block as they have a very loud pickleball court next door (this didn’t bother us). There was also loud maintenance work on C block and we were not advised of this either.
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James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very helpful staff onsite grocery excellent looks good for a long term stay very good value
Vanessa
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Excellent service, this is our second time staying at this property. Spotless facilities, amazing ground, very family-friendly. We will be back for sure.
Simon Aaskov
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Very comfortable apartment hotel. Excellent facilities and great staff. Activities for all ages. Clean and spacious apartments and we like the Westlake area for the view and relaxed atmosphere. Gym equipment a bit dated and so was dishwasher/washer in apartment - functional though. We will definitely come back, especially if we're staying for a longer period.
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Tim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely big rooms with excellent pool and ground facilities for families. Food and drinks not a significant feature though it had excellent kitchen so you can do you own thing very easily. Some local shops and eating places which were affordable (like everywhere in Vietnam).
Nicole
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The room was fantastic, very spacious with a full kitchen and washing machine and dryer. Lots of things to do onsite. Positioned right next to the lake. Plenty of places to eat within about a 20 minute walk.
Claire
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The property is a mix of residential accommodation and holiday apartments. The pool was lovely and quiet. The kitchens in the apartments need updating and the breakfast wasn’t the best we have had. It’s also worth noting that you have to request a balcony for all 1 bed apartments as this isn’t a bookable option via Expedia
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

오래 되었지만 관리가 잘 되었단 말에 4박을 예약했습니다 우선, 들어가자마자 에어컨 곰팡이 냄샌지 오래되서 나는 냄샌지 퀘퀘한 냄새가 났고 오래되서 그런가보다 이해하고 넘겼습니다 킹베드1, 싱글베드2 방을 예약했는데 그냥 킹베드1, 싱글베드1방에 엑스트라베트 하나 추가해주는거 였습니다 세탁기가 고장나있어서 교체 받았는데 오마이갓 통안에서 썩은내 남… 너무 속상했지만 그런가보다 했는데 결정타 엄청나게 큰 바퀴벌레 거실에서 발견!! 뒤로 하루하루 빨리가길 엄청 바랬습니다 직원들은 친절하나 사진과 너무 동떨어지는 컨디션입니다. 조식도 전날 남은거 다음 날 다시 나오고 소진되면 바뀌는 루틴? 입니다.
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Frank
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Awesome property, spacious and comfortable. The team was friendly and helpful. We would definitely stay again.
Jack
icon-
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The hotel was excellent, easy checking in. The staff are very courteous. Very quick to respond to any request and everything is done with your smile. I hope to go back there very soon again
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

部屋の湿気くささだけ改善してほしい。寝られないほどだった。 消臭剤を買ってきて1本使った。 あとは問題なし。スタッフもサービスもちゃんとしています。
CESAR EDUARDO DEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Is pretty calm area, breakfast was very disappointing, for that price is expected to get a variety of foods
Harish
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Nice clean spacious, and quiet apartment. Friendly staff and good access to supermarkets, pharmacy and spas.
Number of reviews per page
20
40