Does Gem Premier Hotel & Spa have parking?

Yes, Gem Premier Hotel & Spa does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Gem Premier Hotel & Spa?

Traveloka users who have stayed at Gem Premier Hotel & Spa have praised its Service and Facilites, Cleanliness, Room Comfort.

AUD | EN

Explore

Support

Search Hotels

Gem Premier Hotel & Spa

Name: Gem Premier Hotel & Spa
Address: 54 Ngo Huyen Street, Old Quarter, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 110210, 54 Ngo Huyen Street, Old Quarter, Hanoi, 110210, Vietnam
Rating: 8.7

Hotels

Finding rooms for you...

8.7

/10

Very Good

955 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Lovely boutique hotel with best services . All staff were amazing, so welcoming and helpful,

Verified traveler

10.0

/ 10

It’s been a wonderful holiday and fabulous hotel to stay in. We spent two nights in this hotel and we like it so much. Love the room, we had a big room with a small private balcony and the bath tub is so nice.. Peoples in the hotel are extremely friendly and nice and they arranged our Honey Package. Tom was amazing responding to emails and any changes we thought about. I must add that we actually only booked about 4 weeks before the trip! He quickly replied with a suggested Itinerary (with what we had asked to do & what she suggested) which worked out perfectly! We went to Ha Giang..Hoi An...Hue... Saigon...a 7 night Mekong river cruise on "The Jahan"....Siem Reap (20days). All transfers, hotels, tours, drivers & guides were excellent. The cruise was truly amazing & would highly recommend it.

Verified traveler

10.0

/ 10

Vilken underbar personal alla var glada och hjälpsamma ett extra plus till Jenny hon hjälpte till med allt från information till problem med laptopen på rummet. Rummet var rymligt likaså badrummet, sköna sängar och bra städning. Restaurangen ok frukosten hade allt att önska och de odlade egna grönsaker i köksträdgården. Massagen den bästa vi fick i Vietnam. Läget var lugnt och bra mellan stranden och stan. Cyklar lånades ut gratis och 5 min till stan.

See translation

In the Area

See Map

54 Ngo Huyen Street, Old Quarter, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 110210

Main Facilities

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Gem Premier Hotel & Spa is a good choice when you are visiting Hang Trong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Gem Premier Hotel & Spa

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Gem Premier Hotel & Spa

54 Ngo Huyen Street, Old Quarter, Hang Trong, Hoan Kiem, Hanoi, Vietnam, 110210

Discover More Places

Discover More About Gem Premier Hotel & Spa

Discover Gem Premier Hotel & Spa: Your Gateway to Hanoi's Charm

Welcome to Gem Premier Hotel & Spa, a premier destination for travellers seeking comfort, luxury, and an authentic experience in the heart of Hanoi. Whether you're planning a romantic getaway, a family holiday, or a business trip, Gem Premier Hotel & Spa offers an unparalleled stay with its exceptional service and prime location. Room rates at Gem Premier Hotel & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Gem Premier Hotel & Spa Location

Nestled in the vibrant Hoan Kiem District, Gem Premier Hotel & Spa is perfectly situated to immerse you in the captivating energy of Hanoi. Located just a stone's throw from the bustling Old Quarter, you'll find yourself surrounded by a rich tapestry of history, culture, and modern life. The hotel is approximately a 45-minute drive from Noi Bai International Airport (HAN), making it easily accessible for both domestic and international travellers. For those arriving by train, the Hanoi Railway Station is a convenient 15-minute taxi or ride-hailing service journey away. The atmosphere here is one of vibrant urban exploration, with charming colonial architecture, bustling street markets, and serene lakes all within easy reach. Imagine stepping out and being immediately enveloped by the sights, sounds, and smells of one of Southeast Asia's most dynamic cities.

Gem Premier Hotel & Spa Facilities & Services

Facilities for guests at Gem Premier Hotel & Spa are designed to ensure a comfortable and memorable stay. Our comprehensive offerings cater to every need, from relaxation to productivity.

Indoor Swimming Pool:
Open daily from 6:00 AM to 10:00 PM. Complimentary for all guests.
Fitness Centre:
Equipped with modern exercise machines, open daily from 6:00 AM to 10:00 PM. Complimentary for all guests.
Gem Spa:
Offering a range of rejuvenating treatments and massages. Open daily from 9:00 AM to 9:00 PM. Treatments start from AUD $80.
On-site Parking:
Secure on-site parking is available for guests at AUD $15 per day.
Complimentary Wi-Fi:
High-speed internet access is available throughout the hotel.
24-Hour Front Desk:
Our friendly staff are always on hand to assist you.
Concierge Services:
To help you plan your excursions and make reservations.
Business Centre:
For guests needing to stay productive during their stay.

Gem Premier Hotel & Spa Room Types

Discover a range of meticulously designed accommodations, each offering a sanctuary of comfort and style. The room types of Gem Premier Hotel & Spa are thoughtfully appointed to suit every traveller's preference.

Deluxe Room:
Available with a city view. Non-smoking rooms. Features a comfortable queen or twin bedding configuration and a private en-suite bathroom, some with a bathtub.
Premier Room:
Offering enhanced space and amenities with a city view. Non-smoking rooms. Includes a bathtub in the en-suite.
Executive Suite:
A spacious option with a separate living area and a city view. Non-smoking rooms. Features a luxurious en-suite bathroom with a bathtub.
Family Suite:
Ideal for families, providing ample space and comfort with a city view. Non-smoking rooms. Includes a bathtub in the en-suite.

All rooms at Gem Premier Hotel & Spa are strictly non-smoking. There are no pet-friendly rooms available.

Gem Premier Hotel & Spa Dining & Restaurants

Embark on a culinary journey at Gem Premier Hotel & Spa, where exquisite flavours and a delightful ambiance await.

The Emerald Restaurant:
Offering a lavish breakfast buffet from 6:30 AM to 10:00 AM, with an estimated price of AUD $25 per person. For lunch and dinner, it serves a selection of Vietnamese and international dishes from 11:30 AM to 10:00 PM, with main courses ranging from AUD $20 to AUD $40.
The Sapphire Lounge:
A sophisticated spot for light snacks, coffee, and evening cocktails. Open daily from 10:00 AM to 11:00 PM. Light bites start from AUD $10, and cocktails from AUD $15.

Gem Premier Hotel & Spa Nearby Attractions and Activities

Immerse yourself in the vibrant culture and rich history surrounding Gem Premier Hotel & Spa. The Hoan Kiem District is brimming with fascinating sights and experiences.

Hoan Kiem Lake:
A picturesque heart of Hanoi, perfect for a leisurely stroll and to visit Ngoc Son Temple.
Old Quarter:
Explore the maze-like streets filled with traditional shops, street food vendors, and historical architecture.
Water Puppet Theatre:
Experience a unique Vietnamese art form with captivating performances.
Temple of Literature:
Vietnam's first national university, a beautiful example of traditional Vietnamese architecture.
Dong Xuan Market:
Hanoi's largest covered market, offering a wide array of goods from clothing to local produce.

If you are looking for other activities around Gem Premier Hotel & Spa, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Gem Premier Hotel & Spa from the Airport

Navigating your way to Gem Premier Hotel & Spa from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. The airport transfer service of Gem Premier Hotel & Spa ensures a smooth arrival. Here's how to get to Gem Premier Hotel & Spa:

Hotel Private Airport Transfer:
For ultimate convenience and comfort, pre-book a private transfer directly through the hotel. This service offers a seamless journey from the airport terminal to your doorstep. Prices start from AUD $40. You can also book airport transfer services via Traveloka.
Airport Taxi:
Metered taxis are readily available outside the airport arrivals hall. The journey typically takes 45 minutes and costs approximately AUD $20-$30, depending on traffic.
Ride-hailing Service:
Popular ride-hailing services operate in Hanoi and can be booked via their respective mobile applications. This is often a cost-effective and convenient option, with fares similar to taxis.
Airport Shuttle Bus:
While less direct, some public shuttle services may be available, requiring a transfer to reach the hotel. This is generally the most budget-friendly option.

Summary of Why You Should Choose to Stay at Gem Premier Hotel & Spa

Gem Premier Hotel & Spa stands out as an exceptional choice for your Hanoi adventure, offering a perfect blend of comfort, convenience, and authentic Vietnamese hospitality.

Prime Location:
Situated in the heart of the Hoan Kiem District, providing easy access to major attractions and the vibrant Old Quarter.
Luxurious Amenities:
Enjoy a relaxing dip in the indoor pool, stay active at the fitness centre, or indulge in a pampering treatment at the Gem Spa.
Comfortable Accommodations:
Choose from a variety of well-appointed rooms and suites, designed for ultimate relaxation.
Exceptional Dining:
Savour delicious Vietnamese and international cuisine at The Emerald Restaurant and unwind with a drink at The Sapphire Lounge.
Attentive Service:
Our dedicated staff are committed to ensuring your stay is as pleasant and memorable as possible.

Discover the best Room availability at Gem Premier Hotel & Spa and start planning your unforgettable trip. Booking Gem Premier Hotel & Spa is easy and convenient. For the best deals and a seamless booking experience, choose Traveloka. Book budget hotels in Hanoi and experience the magic of Vietnam. Easily book domestic and international flights at low prices to get you to your next adventure.

All facilities in Gem Premier Hotel & Spa

Entertainment Facility

Functional Hall

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Transportation

Bus/truck parking
Limited parking
Limo or town car service
Ski Shuttle (Surcharge)
Shopping center shuttle (surcharge)
Area shuttle with surcharge
Beach shuttle (surcharge)
Theme park shuttle (surcharge)
Valet parking (surcharge)

Public Facilities

Parking
Safety deposit box
Elevator

Things to Do

TV lounge
Spa

Connectivity

LAN Internet
Free WiFi

General

Reception hall
Terrace

Shuttle Service

Train station pickup
Ferry terminal shuttle (surcharge)

Business Facilities

Business facilities
Computer station

Nearby Facilities

Gift shop
ATM/Banking

Kids and Pets

Babysitting with surcharge

Accommodation Policy & General Information in Gem Premier Hotel & Spa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:00 - 05:30

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

Read All

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 05:30 - to 12:00
Available rooms at Gem Premier Hotel & Spa	39
Number of floors in Gem Premier Hotel & Spa	7
Another facilities in Gem Premier Hotel & Spa	Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked questions about Gem Premier Hotel & Spa

What are available facilities at Gem Premier Hotel & Spa?

There are top facilites at Gem Premier Hotel & Spa such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Gem Premier Hotel & Spa?

The standard check-in time at Gem Premier Hotel & Spa is starting from 14:00 - 05:30 while the latest check-out time is at Before 12:00

What is the star rating of Gem Premier Hotel & Spa?

Gem Premier Hotel & Spa has a 3.5-star rating.

How many floors does Gem Premier Hotel & Spa have?

Gem Premier Hotel & Spa has 7.

How many rooms are available at Gem Premier Hotel & Spa?

Gem Premier Hotel & Spa has 39.

See All

Gem Premier Hotel & Spa reviews and ratings

Overall Ratings & Reviews Gem Premier Hotel & Spa

Traveloka (5)

Other sources (950)

8.8

Very Good

From 950 reviews

Cleanliness

9.0

Room Comfort

8.8

Location

8.6

Service and Facilites

9.2

Sort by

Most Relevant

Preferences

See All

Traveller Reviews Gem Premier Hotel & Spa

Number of reviews per page

Top reviews

Dustin

Leisure Family

6.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Property is not in same condition as photos. Looks run down, worn out, dirty. Room had a balcony with two broken down stools. After squatting all day at street vendors, a decent chair in the room would’ve been great. Staff (Jenny) was 5 stars. So friendly and helpful.

Bruce

Leisure with Partner

2.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

The door could only half open because of warped floor, smashed window blinds, hair on bed covers, one big and small towel for two people, leaking sink. No staff on arrival, couldn’t find booking despite having called in the morning, was told things would be fixed tomorrow (was a one night stay. Avoid.

Soleil

Leisure with Partner

4.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

This hotel is in a great location, it’s very close to shops, restaurants, markets, etc. However, we had some problems with our stay... - The AC in our room was leaking the whole time and the water dripping was loud when trying to sleep. - The bathtub (no shower) was also leaking every time we used it and it was bad. The water flooded the bathroom every time severely. - There was a lot of mold in the bathroom as well you could see and smell it right away. We informed the staff about this issue and they just put one of our bath towels on the table underneath the AC! - Very very noisy (you can hear other people in the hotel through the vents and the street outside was very loud all night long) The room has potential but it is extremely old and really needs the amenities fixed. Overall we would not stay here again.

Ahmad

10.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Good 👍

William

Leisure with Friends

4.0

/10

Reviewed 89 week(s) ago

Expedia Group verified review

Good location with lots of food and tour options nearby. Unfortunately not the best of places to stay, the window in the room looked out onto the main stairwell which was covered in junk and meant the light was on all night. The room never felt entirely clean, bed sheets weren’t changed, bin was never emptied and open bottles of drinks in the fridge upon arrival. The safety box also did not work, lighting was often flickering and the noise from around the hotel was loud. A shame because the location is great and had potential but felt let down.

Derrick

6.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

nobody at reception to check in or check out. had to call them. room walls stained and dirty . AC fan was held open with a tooth brush so the air could flow. not a good hotel

Sam

Leisure

2.0

/10

Reviewed 108 week(s) ago

Expedia Group verified review

Dirty, noisy, staff never around.

Pancy

4.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

The property wasn't easy to find with google map. The signboard needs to be fixed. The room looked old and dirty. It wasn't a pleasant stay but just an overnight stay. Tour guide minibus couldn't drive in the narrow road and we had to walk to the main road. Wouldn't recommend this place.

Cheryl

with Partner

4.0

/10

Reviewed 121 week(s) ago

Hotels.com verified review

We may not have read enough reviews before booking in here. But really, except for the location in the heart of old town we really did not want to spend any time here. I found the air stagnant, the shower was a bathtub with shower wand with no mount. For a tall person it was awkward and the floor would be drenched. Not that we need a tv, but ours was fuzzy and even with request for service it was rebooted but no better. There was never anyone at the front desk. The Spa appeared to be closed, scooters were parked in it. I get it that these are old buildings and we stayed in many like this because 'character' and 'heritage' hotels are usually so rewarding. Not so much at the Gem.

Verified traveler

4.0

/10

Reviewed 123 week(s) ago

Hotels.com verified review

Stayed one night and the other was cancelled last minute. Jenny was rude and unhelpful and I had to find alternate accommodation. Room was basic, TV didn’t work and very noisy. Would not stay again due to Jenny’s bad attitude.

Kelsey

4.0

/10

Reviewed 125 week(s) ago

Hotels.com verified review

We arrived to be told there were no available rooms despite having pre booked and payed.

Johanna

Leisure with Partner

2.0

/10

Reviewed 127 week(s) ago

Expedia Group verified review

It was our worst stay ever! Don’t go to this hotel! We arrived late in the night and then they moved us to a different hotel close by. In the morning they told us that we need to move the hotel again. The communication was really bad. They told us that the hotels don’t cooperate and we need to arrange the move by ourselves. We went on a tour the day and when we came back they moved our whole stuff to the other hotel. Once we arrived there to hotel room was very dirty and we had a water leak in the bathroom. Surprisingly the breakfast was at the other hotel where we stayed the night before (but they don’t cooperate). We felt so unheard that we couldn’t stay there one more night.

Liam

8.0

/10

Reviewed 132 week(s) ago

Hotels.com verified review

Staff are amazing and friendly very helpful. Location of the hotel is great within a 5 minutes walk from all the important destinations and some great food spots. WiFi is very temperamental so doing work was difficult. And the walls are quite thin so if someone is noisy you can hear it clearly

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

The property itself is great value for the money, but what really makes it worth a visit is their concierge, Jenny. She is FANTASTIC. She was always available to answer our questions, take care of bookings, etc. rooms were clean but basic and the included breakfast was good. Still can’t say enough good things about Jenny however, she really helped us so much on our first visit to Vietnam!

Kiem duc

Leisure

6.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

picture is misleading-- water is not drained well in the bath- fading paint o the wall- air conditioner is not working

Sara

6.0

/10

Reviewed 133 week(s) ago

Expedia Group verified review

The room was not as the picture. It was too overcrowded and outdated. It didn’t feel clean, the plugs didn’t work and there was no toilet paper in the room. The staff were very helpful and quick at getting us into a room as we arrived in the early hours. Staff were friendly and allowed us to leave our luggage for as long as we needed. Nice enough to look at in the front, but our room needs updating, decluttering and electrics fixed.

Rajanayagam

Leisure Family

6.0

/10

Reviewed 135 week(s) ago

Expedia Group verified review

Location is convenient but car or taxi can't go near to the hotel since hotel is located in a small lane. You need to walk for 500 m to get to the car or taxi. Water supply in the toilet is very poor. Can't even flush the WC and have a proper shower. Not suitable for a family.

ALEXANDER

with Partner

8.0

/10

Reviewed 138 week(s) ago

Hotels.com verified review

Front desk was very friendly and accommodating despite our 11PM check-in. Rooms are large albeit ageing. Location is good for Hanoi.

CHAU

8.0

/10

Reviewed 138 week(s) ago

Expedia Group verified review

Clean

Lan Anh

with Partner

4.0

/10

Reviewed 146 week(s) ago

Hotels.com verified review

Good location, decent breakfast but that are all good things I can say about the place. It's run down, dirty!!!

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.