We stayed here for only one night. We arrived at the hotel at 5 am. We were allowed to rest and store our luggage before check in time. When we checked in, our room was upgraded so that we got a bathtub and balcony. We liked the complete room facilities, especially the welcoming snack which was a very sweet orange. We also enjoyed swimming and sauna at night. All the staff who served us were very kind. We were even escorted home to the exit and given gifts which were oranges, snacks, and drinking water.
We took the king bed with balcony and it was amazing! The room was equipped with one small sofa, a coffee table other than the normal room amenities, and the balcony has an amazing view. We spent a lot of time there just to enjoy the view. Staff was very helpful and friendly, the last day, one of the staff called Lam was helping us to make sure we get off to our transit to go to our bus back to Hanoi. I will definitely repeat this hotel if I ever get back.
This is exactly what we look for when deciding to visit Sapa: tranquil atmosphere, great weather, excellent food & nice view. This room is clean and the staff are very helpful.
This is my first time experiencing this hotel, from the staff, service, food, architectural design to the accessible location, it's impeccable :D. Very satisfied with the accommodation last time in the hotel!! I will visit again when I come to Sapa!!
The hotel is clean. Clean regularly, with all necessary items. Breakfast at the hotel is delicious. If I have the opportunity to return, I will definitely book another room here
The hotel is in the central area, very convenient to travel, and the support staff is very enthusiastic. Please help our group buy a birthday cake to celebrate a friend's birthday on the evening of check-in. Support booking cable car tickets and renting motorbikes. Thank you hotel staff, see you soon0
The owner and his wife are very enthusiastic and careful. The room is clean, the balcony is spacious, meets the standards I need, and is not too far from the center. Highly recommend to everyone.