Great staff, the service of Metropole staff is the best in all 5 star hotels I have been to, very attentive, very enthusiastic, quick check out, no time wasted. Good quality breakfast.
Ms. Ngoc is very nice, and gave me late check-out even though the hotel is super busy. All staff is very nice and helpful. The room is big and comfortable with Japanese standard. Breakfast is perfect and has some healthy Japanese food. From the old town to the hotel can walk around 20 minutes and 5 minutes by taxi. I recommend the hotel for both business trips and leisure trips. We will come back again. Thank you very much. NP
The room is small but clean and beautiful. Right in the center, walking distance to the lake. Staff are very friendly and enthusiastic. I will come back when I come to Hanoi.