Great staff, the service of Metropole staff is the best in all 5 star hotels I have been to, very attentive, very enthusiastic, quick check out, no time wasted. Good quality breakfast.
The hostess is very cute. We had a late flight but she still supported us with a late check-in and a free room upgrade. The room was clean, airy, with a nice view and full amenities. Hope to come back next time.
Good service. They will reach out to you through WhatsApp and make sure that they will assist you during your stay. The hotel is located within walking distance to Hanoi Opera House, which is very close to the VinBus stop to Mega Grand World. There’s also plenty of food and coffee places around the area.
Nice experience, reasonable price, very friendly staff. The hotel is located in the center of the old town, making it easy to walk around. The room is clean, well-lit, airy with many windows, and there are enough facilities. We had an enjoyable stay here for 3 days and will definitely come back!
The receptionists were very nice and attentive. When I checked in, I met a HK lady and she greeted me. The rooms are clean and beautiful, with full amenities. Because I also work in the hotel industry, I highly recommend this hotel. Next time I have the opportunity to go to Hanoi, I will continue to book a room here.
This hotel is strategically located in the Old Quarter. The surrounding area can be noisy at night, but it's not noticeable in the hotel room. The room is quite large. The bathroom is also spacious. The shower is in the bathtub. The lighting is bright. The air conditioning is okay, not super cold, but it works well. The hotel staff is friendly. Overall, I recommend this hotel because of its spacious room size.