Pan Pacific Hanoi

Hotels
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8.7
/10
Very Good
1,044 reviews

What Guests Say About Their Stay

Maya M.

10.0
/ 10
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.

D***A

10.0
/ 10
Nice location, good view to the river, classic fancy room, great selections of breakfast, friendly staff, nice rooftop bar for evening scenic view, etc.

Nguyen T.

9.7
/ 10
Warm water swimming pool very nice luxury hotel
See original

Ian

10.0
/ 10
Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.

Cathy

10.0
/ 10
Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
In the Area
See Map
1 Thanh Nien, Truc Bach, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

Read More
AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Hanoi is located in area / city Trúc Bạch. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Hanoi

1 Thanh Nien, Truc Bach, Ba Dinh, Hanoi, Vietnam, 100000
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Lobby Pan Pacific Hanoi
Lobby 2 Pan Pacific Hanoi

Discover More About Pan Pacific Hanoi

The Charm of Pan Pacific Hanoi

For Australian travellers seeking a sophisticated and comfortable base in Vietnam's captivating capital, the Pan Pacific Hanoi offers an exceptional experience. Nestled in a prime location, this hotel provides a perfect blend of modern luxury and authentic Vietnamese hospitality, making it an ideal choice for both leisure and business trips. With its commitment to excellent service, stunning views, and convenient access to the city's vibrant pulse, Pan Pacific Hanoi stands out as a premier accommodation option. Rates at Pan Pacific Hanoi start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Pan Pacific Hanoi

Pan Pacific Hanoi is situated in the distinguished Ba Dinh District, a central and historically significant area of Hanoi. This prime location places you within easy reach of the city's most important landmarks and business hubs, offering a truly immersive experience. The hotel is conveniently located approximately 35 kilometres from Noi Bai International Airport, with various transport options available to whisk you away to your accommodation. For those who enjoy exploring on foot, the surrounding neighbourhood is a delight, offering a glimpse into local life with its charming streets and proximity to serene West Lake. While not directly on a major train or tram line, the accessibility via well-connected roads makes navigating the city straightforward, and the hotel is well-positioned for those who prefer to arrange private transfers or utilize readily available taxi services. The atmosphere here is one of refined elegance, yet it remains deeply connected to the local culture, offering a peaceful retreat that is still within easy reach of the city's dynamic energy.

Guest Facilities and Services at Pan Pacific Hanoi

Guest facilities at Pan Pacific Hanoi are designed to cater to the discerning traveller, ensuring a comfortable and convenient stay. Australian travellers will appreciate the emphasis on quality amenities, including a delightful breakfast offering that often features a wide array of local and international dishes, alongside excellent coffee options to kickstart your day. The hotel provides essential services such as secure luggage storage, allowing you to explore freely without worry. For those looking to maintain their fitness routine, a well-equipped fitness centre is available. Complimentary high-speed Wi-Fi is accessible throughout the property, keeping you connected. The friendly and professional 24-hour front desk team is always on hand to assist with any queries or requests, embodying the warm and welcoming spirit of Vietnamese hospitality.

Room Information and Stay Experience at Pan Pacific Hanoi

The room types of Pan Pacific Hanoi are thoughtfully appointed to provide a sanctuary of comfort and style. Each room is designed with the modern traveller in mind, ensuring a restful and rejuvenating experience. You can expect a variety of bed configurations to suit your needs, all featuring high-quality linens for a truly comfortable sleep. The cleanliness of the rooms is paramount, with meticulous attention to detail. Modern climate control systems ensure your room remains at the perfect temperature, a crucial element for travellers accustomed to varying weather conditions. The bathrooms are contemporary and well-maintained, offering a clean and refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the overall experience is one of understated luxury and thoughtful design.

Recommended Nearby Dining and Cafes around Pan Pacific Hanoi

Hanoi is renowned for its incredible culinary scene, and the area around Pan Pacific Hanoi is no exception. You'll find a vibrant array of dining options, from bustling street food stalls offering authentic local delicacies to elegant restaurants serving refined Vietnamese cuisine. The city's strong café culture is also on full display, with numerous charming cafes serving expertly brewed coffee and delicious pastries. For those who enjoy a hearty brunch, you'll discover plenty of spots that offer everything from traditional Vietnamese breakfast dishes to Western-inspired fare, reminiscent of the popular brunch spots found back home. Exploring the local markets is also a must, offering a sensory feast and a chance to sample fresh, regional produce. Whether you're craving a quick bite or a leisurely meal, the culinary landscape surrounding the hotel is sure to impress.

Popular Attractions and Activities near Pan Pacific Hanoi

The Ba Dinh District, where Pan Pacific Hanoi is located, is rich with cultural and historical significance, offering a wealth of attractions for visitors. You'll be within easy reach of iconic sites that showcase Vietnam's fascinating past and vibrant present. * **Ho Chi Minh Mausoleum:** A solemn and significant landmark, this is the final resting place of Vietnam's most revered leader. * **One Pillar Pagoda:** An iconic Buddhist temple with a unique architectural design, seemingly floating on a single stone pillar. * **Temple of Literature:** Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a testament to the country's scholarly heritage. * **West Lake (Ho Tay):** The largest freshwater lake in Hanoi, offering serene views, cycling paths, and numerous pagodas and temples along its shores. * **Vietnam Museum of Ethnology:** An excellent museum that provides deep insights into the diverse cultures and traditions of Vietnam's ethnic groups. If you are looking for other activities around Pan Pacific Hanoi, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Pan Pacific Hanoi from the Airport

Navigating your journey from Noi Bai International Airport to Pan Pacific Hanoi is straightforward, with several convenient transportation options available. Understanding the "Airport transfer service of Pan Pacific Hanoi" and "How to get to Pan Pacific Hanoi" will ensure a smooth arrival. * **Airport Link Trains:** While not directly to the hotel, the airport train provides a cost-effective way to reach the city centre, from where you can take a short taxi or rideshare service to your destination. * **Airport Shuttle Buses:** Regular shuttle buses operate from the airport to various points in the city, offering a comfortable and economical option. * **Public Metered Taxis:** Readily available at the airport, these taxis offer a direct route to the hotel. Ensure the meter is used for a fair fare. * **Rideshare Services:** You can easily book a rideshare service through your preferred app for a convenient door-to-door transfer. For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Pan Pacific Hanoi

Pan Pacific Hanoi offers a compelling combination of location, comfort, and exceptional service, making it a top choice for Australian travellers exploring Hanoi. * **Prime Location:** Situated in the desirable Ba Dinh District, providing easy access to key attractions and the city's pulse. * **Comfortable Accommodation:** Well-appointed rooms with modern amenities and climate control ensure a restful stay. * **Excellent Facilities:** Enjoy a range of guest services designed for convenience and relaxation, including great dining options. * **Friendly Service:** Experience the warm and professional hospitality that Vietnam is known for. Ready to experience the best of Hanoi? "Check room availability at Pan Pacific Hanoi" and "Book Pan Pacific Hanoi" today through Traveloka for a seamless booking experience. For your travel needs, you can also "Book budget hotels in Hanoi" and "Easily book domestic and international flights at low prices" on Traveloka.

All facilities in Pan Pacific Hanoi

Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pan Pacific Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pan Pacific Hanoi
272
Number of floors in Pan Pacific Hanoi
20
Another facilities in Pan Pacific Hanoi
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Pan Pacific Hanoi

What are available facilities at Pan Pacific Hanoi?
There are top facilites at Pan Pacific Hanoi such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Hanoi?
The standard check-in time at Pan Pacific Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Pan Pacific Hanoi?
Pan Pacific Hanoi has a 5.0-star rating.
How many floors does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 20.
How many rooms are available at Pan Pacific Hanoi?
Pan Pacific Hanoi has 272.
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Pan Pacific Hanoi reviews and ratings

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (66)
Other sources (978)
8.8
Very Good
From 978 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.
Read More
Mary Jo
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price.
Read More
Cathy
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All good
Susie
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Murray
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Older hotel.
Barbara
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is an older hotel and can use a tune up. Staff were great. Carpet in our room were soiled. Bathroom shower leaked and as a result the floor was covered with water when we stepped out. Location is good. Easy walking to the old quarter.
Brian
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

good
Ramanand
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent service. Had few issues at the start but the manager handled it so professionally.
Ashish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great Hotel with
Hua
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

excellent
Ian
icon-Business
Business
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Property is quite dated.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good breakfasts. Nice staff. Good location.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday.
Tony L.
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff awesome, food buffet excellent, neighborhood good.
Linh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Read More
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Thuy
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good property
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Pan Pacific Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (66)
Other sources (978)
8.8
Very Good
From 978 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.
Read More
Mary Jo
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price.
Read More
Cathy
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All good
Susie
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Murray
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Older hotel.
Barbara
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This is an older hotel and can use a tune up. Staff were great. Carpet in our room were soiled. Bathroom shower leaked and as a result the floor was covered with water when we stepped out. Location is good. Easy walking to the old quarter.
Brian
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

good
Ramanand
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent service. Had few issues at the start but the manager handled it so professionally.
Ashish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great Hotel with
Hua
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

excellent
Ian
icon-Business
Business
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Property is quite dated.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Good breakfasts. Nice staff. Good location.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday.
Tony L.
icon-Business
Business
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Staff awesome, food buffet excellent, neighborhood good.
Linh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Read More
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Thuy
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Good property
Number of reviews per page
20
40