Pan Pacific Hanoi

Hotels
8.6
/10
Very Good
57 reviews

What Guests Say About Their Stay

Maya M.
10.0
/ 10
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.
In the Area
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1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Hanoi is located in area / city Trúc Bạch Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000
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Pan Pacific Hanoi Rates per Night

Looking for the best Pan Pacific Hanoi hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Pan Pacific Hanoi room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Pan Pacific Hanoi Location & Address

Pan Pacific Hanoi is located at 1 Thanh Niên, Trúc Bạch, Quận Ba Đình, Hà Nội, Việt Nam, 100000, No. 1 Thanh Nien Road, Ba Dinh District, Hanoi, Vietnam. It's situated in the Ba Dinh District area of Vietnam, known for its historical sites and tranquil lakes. The hotel is approximately 3 km from the city center.

How to go to Pan Pacific Hanoi from Airport

Need to figure out the best way to get from Noi Bai International Airport to the Pan Pacific Hanoi? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport to hotel.
  • Taxi (most direct):

    Taxis are readily available outside the airport terminals. The journey to Pan Pacific Hanoi typically takes around 30-45 minutes, depending on traffic. Be sure to use reputable taxi companies like Mai Linh or Vinasun.
  • Ride Hailing (convenient):

    Ride Hailing services are a convenient option. Simply book a ride through the app after you land. The price is usually fixed, and you can track your driver's location.
  • Airport Shuttle Bus (most affordable):

    Several airport shuttle buses operate routes to different parts of Hanoi. Look for the bus that stops near the city center, and then take a short taxi ride to the hotel. This is the most affordable option but can take longer.
  • Hotel Transfer (pre-booked):

    Pan Pacific Hanoi may offer its own airport pick-up service. Contact the hotel in advance to arrange this. It's often the most hassle-free option, but it can be more expensive.
Tips: For the most convenient route, consider pre-booking a hotel transfer or using a ride hailing service. This will save you time and ensure a smooth journey to the Pan Pacific Hanoi.

Pan Pacific Hanoi Reviews & Summary

Looking for hotel reviews before you book your stay at Pan Pacific Hanoi? You're in the right place! We've gathered all the essential information to give you a comprehensive overview of this fantastic hotel. Discover all about hotel experiences from previous guests. Guests consistently praise the Pan Pacific Hanoi for its excellent service, comfortable rooms, and stunning views of West Lake. The hotel's central location makes it ideal for exploring Hanoi's attractions. A standout feature is the rooftop bar, offering panoramic city views and delicious cocktails. "The Pan Pacific Hanoi exceeded my expectations! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the location was perfect for exploring the city. I especially enjoyed the rooftop bar with its breathtaking views. Highly recommend!"

Pan Pacific Hanoi Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Pan Pacific Hanoi offers a variety of categories of hotel rooms to suit every traveller's needs. From luxurious suites to comfortable standard rooms, there's something for everyone.
  • Deluxe Room:

    Offers city or lake views, non-smoking options available, bathtub and bidet.
  • Premier Room:

    Higher floor with panoramic views, non-smoking, bathtub and bidet.
  • Executive Suite:

    Separate living area, city views, non-smoking, bathtub and bidet.
  • Pacific Club Room:

    Access to the Pacific Club Lounge, city views, non-smoking, bathtub and bidet.
  • Family Suite:

    Spacious suite with extra beds, city views, non-smoking, bathtub and bidet.
Pan Pacific Hanoi is not generally a pet-friendly hotel. Contact the hotel directly to confirm their policy and any potential exceptions or additional charges.

Hotel Facilities in Pan Pacific Hanoi

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Pan Pacific Hanoi boasts a wide range of hotel amenities to cater to both adults and children. From relaxing spa treatments to fun-filled activities, there's something for everyone.
  • Swimming Pool:

    Outdoor pool with city views. Open from 6:00 AM to 10:00 PM.
  • Fitness Center:

    Fully equipped gym with cardio and weight training equipment. Open 24 hours.
  • Spa:

    Offers a variety of massages and treatments. Prices vary depending on the treatment. Open from 10:00 AM to 10:00 PM.
  • Kids' Club:

    Supervised play area for children. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Meeting rooms and workstations available for rent. Prices vary depending on the room and duration.

Hotel Buffet or Restaurant/Cafe in Pan Pacific Hanoi

Looking for a delicious hotel buffet or a relaxing hotel restaurant experience? Pan Pacific Hanoi offers a variety of dining options to satisfy your cravings. From international cuisine to local specialties, there's something for every palate.
  • Pacifica Restaurant:

    Offers an international buffet for breakfast, lunch, and dinner. Price per person: SGD 45 for dinner. Opening hours: 6:00 AM to 10:00 PM.
  • Ming Restaurant:

    Serves authentic Cantonese cuisine. Signature dishes include Peking duck and dim sum. Opening hours: 11:30 AM to 2:30 PM, 6:00 PM to 10:00 PM.
  • Summit Lounge:

    Rooftop bar with stunning city views, serving cocktails and light snacks. Opening hours: 5:00 PM to 1:00 AM.

Pan Pacific Hanoi Airport pickups and How to Book

Need a convenient hotel to airport transfer? Pan Pacific Hanoi offers hotels with airport shuttle services to make your arrival and departure hassle-free. Pan Pacific Hanoi offers airport pick-up services upon request. To book, contact the hotel directly at least 24 hours in advance with your flight details. Provide your arrival time, flight number, and the number of passengers. The hotel will arrange for a driver to meet you at the airport.

Nearby MRT Station & Bus Stops

Navigating Hanoi using public transport is easy with several MRT nearby and bus stops nearby. Here's a guide to the nearest options from Pan Pacific Hanoi.
  • Kim Ma Bus Stop:

    Approximately 500 meters from the hotel. Several bus lines stop here, connecting you to various parts of the city.
  • Yen Phu Bus Stop:

    About 700 meters from the hotel. This bus stop also serves multiple bus routes.
Hanoi does not have an MRT system. Public transport cards are not commonly used. You can pay for bus fares in cash directly to the conductor.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and things to see nearby Pan Pacific Hanoi that are perfect for families and kids? Ba Dinh District offers a variety of attractions to keep everyone entertained.
  • Ho Chi Minh Mausoleum (2 km):

    A historical landmark where Ho Chi Minh's body is preserved. Free entry.
  • Temple of Literature (2.5 km):

    Vietnam's first university, showcasing traditional architecture. Entry fee: SGD 1.50.
  • One Pillar Pagoda (2 km):

    A unique pagoda built on a single pillar. Free entry.
  • Thang Long Imperial Citadel (3 km):

    A UNESCO World Heritage Site with historical significance. Entry fee: SGD 2.
  • Vietnam Military History Museum (3.5 km):

    Exhibits on Vietnam's military history. Entry fee: SGD 1.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Vietnam!

Where to eat near Pan Pacific Hanoi (Ba Dinh District)

Exploring the local food scene is a must when visiting Hanoi. Ba Dinh District offers a variety of nearby dining options, from cozy cafes to delicious street food.

Cafes/Restaurants:

  • The Coffee Bean & Tea Leaf:

    A well-known coffee chain offering a variety of coffee, tea, and pastries.
  • Pizza 4P's Phan Ke Binh:

    Popular for its delicious pizzas and pasta dishes.
  • Joma Bakery Cafe:

    A great spot for breakfast, lunch, or a quick coffee break.

Local Street Food:

  • Pho:

    A traditional Vietnamese noodle soup with beef or chicken.
  • Banh Mi:

    A Vietnamese sandwich with various fillings.
  • Bun Cha:

    Grilled pork with rice noodles and dipping sauce.
  • Nem Ran (Spring Rolls):

    Deep-fried spring rolls filled with meat and vegetables.
  • Com Tam (Broken Rice):

    Rice served with grilled pork, shredded pork skin, and a fried egg.

Shopping places near Pan Pacific Hanoi (Ba Dinh District)

Looking for some retail therapy? Ba Dinh District offers a variety of shops near me and nearby shopping destinations, from modern malls to traditional markets.
  • Lotte Center Hanoi (4 km):

    A modern shopping mall with a wide range of international and local brands.
  • Vincom Center Nguyen Chi Thanh (5 km):

    Another popular shopping mall with a variety of stores and restaurants.
  • Dong Xuan Market (3.5 km):

    A traditional market where you can find a variety of goods, including clothing, souvenirs, and food.

Other Places to Stay Near Pan Pacific Hanoi

Looking for alternative accommodations? Here are some other hotels nearby in Ba Dinh District to consider.

Luxury/5–6 star hotels nearby:

  • Lotte Hotel Hanoi:

    Offers luxurious rooms and suites with stunning city views.
  • InterContinental Hanoi Landmark72:

    Located in the Keangnam Hanoi Landmark Tower, offering panoramic views.
  • JW Marriott Hotel Hanoi:

    Features modern rooms and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Vietnam!

Four-star hotels nearby:

  • Hanoi La Castela Hotel:

    Offers comfortable rooms and a convenient location.
  • Mercure Hanoi La Gare Hotel:

    Located near the Hanoi Railway Station, offering easy access to transportation.
  • Pullman Hanoi Hotel:

    Features modern rooms and a variety of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Vietnam!

Three-star hotels nearby:

  • Hanoi Emerald Waters Hotel & Spa:

    Offers comfortable rooms and a relaxing spa.
  • Mayflower Hotel Hanoi:

    Features simple rooms and a convenient location.
  • A25 Hotel - 34 Tran Phu:

    Offers affordable rooms and a central location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Vietnam!

Conclusion

Ready to book your stay at Pan Pacific Hanoi? With its prime location, excellent facilities, and comfortable rooms, it's the perfect choice for your trip to Hanoi. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Hanoi. Book your room booking now through Traveloka for exclusive deals and discounts. Start planning your unforgettable trip today! book cheap hotels in Vietnam cheap hotels nearby

All facilities in Pan Pacific Hanoi

Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pan Pacific Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Be kindly noticed that our swimming pool will be closed for deep cleaning from 05 Feb to 12 Feb 2020”. Thank you.
Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Pan Pacific Hanoi
272
Number of floors in Pan Pacific Hanoi
20
Another facilities in Pan Pacific Hanoi
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Pan Pacific Hanoi

Is Pan Pacific Hanoi parking free for hotel guests, and do you offer valet parking services?
Parking at Pan Pacific Hanoi is not complimentary for hotel guests. We do, however, offer valet parking services for your convenience. Please enquire at reception upon arrival for details on charges and availability for both hotel parking and valet parking.
Does Pan Pacific Hanoi offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Pan Pacific Hanoi. To clarify, I don't have access to real-time information, including hotel policies. To find out definitively whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting the hotel directly. Their contact details should be readily available online.
Does Pan Pacific Hanoi offer free hotel Wi-Fi for guests during their stay?
Yes, complimentary hotel WiFi is available to all guests throughout their stay at the Pan Pacific Hanoi. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with the hotel wifi.
Where is the nearest MRT station or bus stops nearby Pan Pacific Hanoi? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from the Pan Pacific Hanoi, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, you'll find the Hoan Kiem Lake and the iconic Thang Long Water Puppet Theatre within easy reach, offering a blend of natural beauty and cultural experiences.
Is Pan Pacific Hanoi a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of hotels like the Pan Pacific Hanoi. To find out if they are a pet friendly hotel, or to discover other animal friendly hotels in the area, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Pan Pacific Hanoi

Traveloka (57)
Other sources (875)
8.6
Very Good
From 57 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.6

Meal

8.5

Location

9.0

Service and Facilites

8.6

People often mention about Pan Pacific Hanoi
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Bedroom (2)
Bathroom (2)
Distance to City Center (1)
Staff Friendliness (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
Hotel Area (1)
In-house Restaurant (1)
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Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Customer reviews
Maya M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.
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Duong T. N.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
The staff here is not friendly, from the beginning when I met a male receptionist I felt uncomfortable, did not even bother to greet me and ignored me for a long time. I booked a booking code for 2 rooms and I said 2 rooms close together, you said NO (should have said I will try to check and arrange for you), NO NO for everything, very annoying, I said are there any 2 rooms close together, you replied: no rooms available, the room has not been cleaned yet (when I entered it was around 13:30)... after a while of talking back and forth, you also supported me with 2 rooms on the 13th floor (I am not happy with this number). In general, I want the receptionist to meet the customer directly first, so they should be friendly, professional and try to support the customer as best as possible, not talk back and forth which is very uncomfortable. My family has only stayed in 5-star hotels and have stayed in many 5-star hotels so we are used to good service - this time I feel unhappy with the check-in process here. Oh, the staff who helped carry luggage to the room was extremely cute and enthusiastic. The hotel room was tiny and the furniture was old, the soundproofing was very poor, you could hear everything outside from inside the room. The food was ok and delicious.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
All staff are friendly and helpful.
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D***A
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Nice location, good view to the river, classic fancy room, great selections of breakfast, friendly staff, nice rooftop bar for evening scenic view, etc.
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Minh H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 75 week(s) ago
Nice, great. See you next time. Food very good, hotel beautiful.
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Vo Thanh Q.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 90 week(s) ago
Food was not fresh and very salty (too much salt). I had diarrhea after eating at the hotel
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Doan P. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
When I checked in, the check in manager told me breakfast was included and free in my booking and confirmed it two times. However, after I finished my breakfast, I was informed that I had to pay for it. The check-in manager confirmed that it was his mistake to inform me wrongly and the staff insisted me to pay for the breakfast. I accepted to pay because I don't want to argue with them. However, this service is very unprofessional when staff makes mistake and ask client to pay for it. Additionally, when I arrived to check in at 4pm, the first thing the receptionist asked me was what time I would check out instead of just informing the check out time. When I arrived at breakfast at 9.40 am, I was greeted by a staff saying that breakfast would close soon please hurry. Also, during the breakfast, another staff came to rush me. This whole service made staying here feel a bit stressful. I just wanted to relax but this hotel maybe is not for relaxing:). Wanted to extend my stay but cancelled my second booking due to this because I don't feel comfortable with this service. Hope the hotel can improve and understand that client experience is the most important in the service business.
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Accommodation's Reply
29 May 2022
Dear Ms Lien, Please accept our sincere apologies for the service you received during your stay, which definitely does not reflect our usual standards of quality and hospitality. It's indeed saddened me to hear about the impression we made you feel during your check-in, and especially the manner in which our team handled the case when there was mistake made. Having closer look into the case, I really wished that we acted in a more professional manner to address the issue and assure that you have your own choice to make. And even though we normally try to get hold of guest's schedules to anticipate their needs and make necessary arrangements in favour of the guests, we should be more tact and be more use of that information. Please rest assured that the team and concerned managers have be firmly sensitized and further training will be enforced. If your travel plans bring you back to Hanoi in the near future, I do hope that you would give us another chance to make up for your recent experience and ensure your next stay at our hotel a better and enjoyable one. Thank you again for your valuable feedback and I wish you a very nice day ahead. Sincerely Yours, Andrew Kim General Manager Pan Pacific Hanoi
Nguyen T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 169 week(s) ago
Warm water swimming pool very nice luxury hotel
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1 people find it helpful
Truong T. H.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 173 week(s) ago
The room is poorly soundproof, we can hear all the noises in the next room and footsteps outside. We were resting in our room when the housekeeping staff knocked on the door at 19:00. I was in the toilet before I could open the door, when the staff voluntarily opened the door to come in and asked if I needed anything? It is incomprehensible that privacy is unreasonably disturbed while staying at a 5-star hotel.
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1 people find it helpful
Nguyen T. T. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.9
/10
Reviewed 303 week(s) ago
- Old hotel furniture, sockets and switches from white to yellow, wardrobe also yellow, check-in staff does not lead to the room, the old bed should be slightly concave. + Clean toilets.
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2 people find it helpful
Lai Thi Hong
icon-origin-TRAVELOKA
10.0
/10
Reviewed 370 week(s) ago
The hotel is clean, well serviced and mostly nice view ...
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Adi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 374 week(s) ago
Incredible room size and nice bath room
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Bui T. T. H.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 379 week(s) ago
The food is not good. Frequently annoying unnecessary
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1 people find it helpful
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