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Hotel
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Vietnam (18,168 Hotels)
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Hanoi (2,323 Hotels)
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Ba Dinh District (304 Hotels)
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Truc Bach Ward (43 Hotels)
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Pan Pacific Hanoi

Pan Pacific Hanoi

Hotels
1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000
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About Accommodation

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Pan Pacific Hanoi is located in area / city Truc Bach Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

Location Info

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1 Thanh Nien, Truc Bach Ward, Ba Dinh District, Hanoi, Vietnam, 100000

9.1

Strategic Location
Lobby Pan Pacific Hanoi
Lobby 2 Pan Pacific Hanoi

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Location


Pan Pacific Hanoi is located in area / city Truc Bach Ward.

The hotel is located only 2.73 km away from Cat Linh Station.

There are plenty of tourist attractions nearby, such as Trang Tien Plaza within 3.11 km, and Cong Caphe within 2.05 km.

About Pan Pacific Hanoi

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Pan Pacific Hanoi.

Pan Pacific Hanoi is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Pan Pacific Hanoi provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pan Pacific Hanoi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pan Pacific Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Pan Pacific Hanoi.

All Facilities

Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Food and Drinks

  • Bar

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Be kindly noticed that our swimming pool will be closed for deep cleaning from 05 Feb to 12 Feb 2020”. Thank you.
Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Pan Pacific Hanoi?
There are top facilites at Pan Pacific Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Hanoi?
The standard check-in time at Pan Pacific Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 51 verified guests reviews
8.6
Impressive
Fantastic
18
Very Good
26
Satisfying
2
Average
5
Poor
0
Cleanliness
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Meal
Location
Service
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Minh H.
9.7
/ 10
22 Feb 2024
Nice, great. See you next time. Food very good, hotel beautiful.

Like this review?

DP
Doan P. L.
Staycation
6
/ 10
22 May 2022
When I checked in, the check in manager told me breakfast was included and free in my booking and confirmed it two times. However, after I finished my breakfast, I was informed that I had to pay for it. The check-in manager confirmed that it was his mistake to inform me wrongly and the staff insisted me to pay for the breakfast. I accepted to pay because I don't want to argue with them. However, this service is very unprofessional when staff makes mistake and ask client to pay for it. Additionally, when I arrived to check in at 4pm, the first thing the receptionist asked me was what time I would check out instead of just informing the check out time. When I arrived at breakfast at 9.40 am, I was greeted by a staff saying that breakfast would close soon please hurry. Also, during the breakfast, another staff came to rush me. This whole service made staying here feel a bit stressful. I just wanted to relax but this hotel maybe is not for relaxing:). Wanted to extend my stay but cancelled my second booking due to this because I don't feel comfortable with this service. Hope the hotel can improve and understand that client experience is the most important in the service business.
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3 liked this review

Accommodation's Reply
29 May 2022
Dear Ms Lien, Please accept our sincere apologies for the service you received during your stay, which definitely does not reflect our usual standards of quality and hospitality. It's indeed saddened me to hear about the impression we made you feel during your check-in, and especially the manner in which our team handled the case when there was mistake made. Having closer look into the case, I really wished that we acted in a more professional manner to address the issue and assure that you have your own choice to make. And even though we normally try to get hold of guest's schedules to anticipate their needs and make necessary arrangements in favour of the guests, we should be more tact and be more use of that information. Please rest assured that the team and concerned managers have be firmly sensitized and further training will be enforced. If your travel plans bring you back to Hanoi in the near future, I do hope that you would give us another chance to make up for your recent experience and ensure your next stay at our hotel a better and enjoyable one. Thank you again for your valuable feedback and I wish you a very nice day ahead. Sincerely Yours, Andrew Kim General Manager Pan Pacific Hanoi
VT
Vo Thanh Q.
6.6
/ 10
10 Nov 2023
Food was not fresh and very salty (too much salt). I had diarrhea after eating at the hotel
Translated by Google Icon

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TT
Truong T. H.
Staycation
5.5
/ 10
05 Apr 2022
The room is poorly soundproof, we can hear all the noises in the next room and footsteps outside. We were resting in our room when the housekeeping staff knocked on the door at 19:00. I was in the toilet before I could open the door, when the staff voluntarily opened the door to come in and asked if I needed anything? It is incomprehensible that privacy is unreasonably disturbed while staying at a 5-star hotel.
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Translated by Google Icon

1 liked this review

NT
Nguyen T.
Holiday
9.7
/ 10
02 May 2022
Bể bơi nước ấm rất thích khách sạn sang đẹp

1 liked this review

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