Pan Pacific Hanoi

Hotels
8.7
/10
Very Good
1,024 reviews

What Guests Say About Their Stay

Maya M.

10.0
/ 10
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.

D***A

10.0
/ 10
Nice location, good view to the river, classic fancy room, great selections of breakfast, friendly staff, nice rooftop bar for evening scenic view, etc.

Nguyen T.

9.7
/ 10
Warm water swimming pool very nice luxury hotel
See original

Cathy

10.0
/ 10
Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.

Susie

10.0
/ 10
We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
In the Area
See Map
1 Thanh Nien, Truc Bach, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Hanoi is located in area / city Trúc Bạch. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pan Pacific Hanoi

1 Thanh Nien, Truc Bach, Ba Dinh, Hanoi, Vietnam, 100000
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Lobby Pan Pacific Hanoi
Lobby 2 Pan Pacific Hanoi

Discover More About Pan Pacific Hanoi

Welcome to the Pan Pacific Hanoi, a premier destination offering an exceptional stay in the heart of Vietnam's vibrant capital. Whether you're visiting for business or leisure, the Pan Pacific Hanoi promises a blend of sophisticated comfort, impeccable service, and breathtaking views, making it an ideal choice for your next getaway. Discover a world of luxury and convenience designed to cater to your every need.

Pan Pacific Hanoi Location

The Pan Pacific Hanoi is ideally situated in the Ba Dinh District, a prestigious and historically significant area of Hanoi. Located at 1 Thanh Niên, Trúc Bạch, Quận Ba Đình, Hà Nội, Việt Nam, 100000, the hotel offers a serene escape while remaining conveniently close to the city's pulse. It is approximately a 45-minute drive from Noi Bai International Airport (HAN), providing easy access for travelers. The hotel's location offers a unique atmosphere, nestled amidst tranquil surroundings yet within easy reach of key landmarks and business districts. It’s a perfect base for exploring the rich culture and history of Hanoi, offering a peaceful retreat after a day of sightseeing or meetings.

Pan Pacific Hanoi Facilities & Services

Facilities for guests at Pan Pacific Hanoi are designed to enhance your stay with comfort and convenience. The hotel boasts a range of amenities to cater to every guest's needs:

  • Swimming Pool:

    Enjoy a refreshing dip in the hotel's stunning outdoor swimming pool, offering panoramic city views. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Center:

    Maintain your workout routine at the fully equipped fitness center, available 24/7 for guests.
  • Spa and Wellness Center:

    Indulge in rejuvenating treatments and massages at the serene spa. Operating hours are from 9:00 AM to 9:00 PM. Treatments are à la carte.
  • Meeting and Event Facilities:

    State-of-the-art venues are available for corporate events and social gatherings.
  • Complimentary Wi-Fi:

    Stay connected throughout the hotel with free high-speed internet access.
  • Concierge Services:

    Our dedicated concierge team is available to assist with bookings, recommendations, and any special requests.
  • Shuttle Service:

    Complimentary shuttle service to select nearby shopping centers and attractions is available daily. Please check with the concierge for the schedule.
  • Parking:

    Ample free parking space is available for guests.

Pan Pacific Hanoi Room Types

Explore the diverse room types of Pan Pacific Hanoi, each meticulously designed to offer a sanctuary of comfort and style. Guests can choose from a variety of accommodations, each providing a unique perspective of the city or its surroundings.

  • Deluxe Room:

    Available with City View or Lake View. Non-smoking rooms are standard. Some Deluxe Rooms feature a bathtub.
  • Pacific Club Room:

    Offering enhanced amenities and exclusive access to the Pacific Club Lounge. Available with City View or Lake View. Non-smoking. Bathtub included.
  • Executive Suite:

    Spacious and elegantly appointed suites with separate living areas. Available with City View or Lake View. Non-smoking. Bathtub included.
  • Presidential Suite:

    The pinnacle of luxury, offering expansive living spaces and unparalleled views. Non-smoking. Bathtub included.

The Pan Pacific Hanoi is a pet-friendly hotel, with specific rooms designated for guests traveling with their furry companions. An additional cleaning fee of PHP 1,500 per pet, per stay, applies to ensure the comfort and hygiene for all guests.

Pan Pacific Hanoi Dining & Restaurants

Savor exquisite culinary experiences at the Pan Pacific Hanoi, where diverse dining options cater to every palate. From casual bites to fine dining, the hotel's restaurants and bars offer a delightful gastronomic journey.

  • Summit Lounge:

    Located on the 20th floor, this rooftop bar offers breathtaking panoramic views of Hanoi and West Lake. Enjoy expertly crafted cocktails and light snacks. Open daily from 4:00 PM to 12:00 AM. Estimated price per person: PHP 800 - PHP 1,500.
  • Pacifica Restaurant:

    The hotel's signature restaurant, offering a sophisticated ambiance and a diverse menu featuring international cuisine and local Vietnamese specialties. Open daily for breakfast (6:00 AM - 10:00 AM), lunch (12:00 PM - 2:30 PM), and dinner (6:00 PM - 10:00 PM). Estimated price per person: PHP 1,200 - PHP 2,500.
  • The Coffee Shop:

    A relaxed setting for coffee, tea, pastries, and light meals. Open daily from 7:00 AM to 9:00 PM. Estimated price per person: PHP 300 - PHP 700.

Pan Pacific Hanoi Nearby Attractions and Activities

The Pan Pacific Hanoi is perfectly positioned to explore the captivating attractions of Hanoi and its surroundings. Immerse yourself in the local culture and discover the charm of this historic city.

  • Hoan Kiem Lake and Ngoc Son Temple:

    A picturesque lake in the city center, offering a tranquil escape and a glimpse into local life.
  • Old Quarter:

    Wander through the bustling streets of Hanoi's historic Old Quarter, known for its traditional architecture, vibrant markets, and street food.
  • Ho Chi Minh Mausoleum Complex:

    A significant historical site, paying tribute to Vietnam's revered leader.
  • Temple of Literature:

    Vietnam's first national university, a beautiful example of traditional Vietnamese architecture and a place of historical importance.
  • West Lake (Ho Tay):

    The largest freshwater lake in Hanoi, offering scenic views, cycling paths, and numerous pagodas and temples.

If you are looking for other activities around Pan Pacific Hanoi, check out the best deals on Traveloka: Recommended activities in Hanoi!

How to Get to Pan Pacific Hanoi from the Airport

Navigating your journey to the Pan Pacific Hanoi from Noi Bai International Airport (HAN) is straightforward, with several convenient options available. The airport transfer service of Pan Pacific Hanoi ensures a smooth transition to your accommodation.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a seamless journey directly to the hotel. Estimated cost: PHP 1,800 - PHP 2,500.
  • Metered/Coupon Taxis:

    Taxis are readily available at the airport. Ensure the meter is used or agree on a coupon fare before starting your journey. Estimated cost: PHP 600 - PHP 900.
  • Ride-hailing Services:

    Local ride-hailing services offer a convenient and often cost-effective way to reach the hotel. Estimated cost: PHP 500 - PHP 800.
  • Airport Premium Buses:

    Several airport bus routes operate from Noi Bai International Airport to various points in the city. From the drop-off point, you may need to take a short taxi or ride-hailing service ride to the hotel. Estimated cost: PHP 100 - PHP 200 for the bus.

For hassle-free travel, consider booking airport transfer services in advance or inquire about the Pan Pacific Hanoi airport transfer options directly with the hotel.

Summary of Why You Should Choose to Stay at Pan Pacific Hanoi

Choosing the Pan Pacific Hanoi guarantees an unforgettable experience, blending luxury, comfort, and exceptional service. Here are the key reasons why it should be your preferred accommodation:

  • Prime Location:

    Situated in the desirable Ba Dinh District, offering easy access to Hanoi's cultural landmarks and business centers.
  • Luxurious Accommodations:

    A wide range of well-appointed rooms and suites with stunning views and modern amenities.
  • World-Class Facilities:

    Enjoy a refreshing pool, a fully equipped fitness center, and a rejuvenating spa.
  • Exceptional Dining:

    Indulge in diverse culinary offerings, from international cuisine to local Vietnamese delicacies.
  • Impeccable Service:

    Experience the renowned hospitality of Pan Pacific, with attentive staff dedicated to making your stay perfect.

Discover the best Room availability at Pan Pacific Hanoi and secure your ideal stay. For seamless Booking Pan Pacific Hanoi, visit Traveloka today and take advantage of exclusive offers. Don't forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

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All facilities in Pan Pacific Hanoi

Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa
  • Steam room

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pan Pacific Hanoi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pan Pacific Hanoi
272
Number of floors in Pan Pacific Hanoi
20
Another facilities in Pan Pacific Hanoi
Coffee/tea in lobby, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Pan Pacific Hanoi

What are available facilities at Pan Pacific Hanoi?
There are top facilites at Pan Pacific Hanoi such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Hanoi?
The standard check-in time at Pan Pacific Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Pan Pacific Hanoi?
Pan Pacific Hanoi is a 5.0-star hotel.
How many floors does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 20 floors.
How many rooms are available at Pan Pacific Hanoi?
Pan Pacific Hanoi has 272 rooms in total.
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More Reviews from Other Guests in Pan Pacific Hanoi

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (63)
Other sources (961)
8.8
Very Good
From 961 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Mary Jo
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price.
Read More
Cathy
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Susie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Murray
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Older hotel.
Barbara
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is an older hotel and can use a tune up. Staff were great. Carpet in our room were soiled. Bathroom shower leaked and as a result the floor was covered with water when we stepped out. Location is good. Easy walking to the old quarter.
Brian
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

good
Ramanand
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent service. Had few issues at the start but the manager handled it so professionally.
Ashish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great Hotel with
Hua
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

excellent
Ian
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Property is quite dated.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good breakfasts. Nice staff. Good location.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday.
Tony L.
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff awesome, food buffet excellent, neighborhood good.
Linh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Read More
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Thuy
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good property
Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Pan Pacific Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (63)
Other sources (961)
8.8
Very Good
From 961 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
Mary Jo
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price.
Read More
Cathy
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good
Susie
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Murray
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Older hotel.
Barbara
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is an older hotel and can use a tune up. Staff were great. Carpet in our room were soiled. Bathroom shower leaked and as a result the floor was covered with water when we stepped out. Location is good. Easy walking to the old quarter.
Brian
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

good
Ramanand
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Excellent service. Had few issues at the start but the manager handled it so professionally.
Ashish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great Hotel with
Hua
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

excellent
Ian
icon-Business
Business
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Property is quite dated.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good breakfasts. Nice staff. Good location.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Service & staff were top notch! Rooms were a little dated but clean and spacious. Beautiful views and really liked having access to the lounge everyday.
Tony L.
icon-Business
Business
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff awesome, food buffet excellent, neighborhood good.
Linh
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Chị Hoa lễ tân rất nhiệt tình, vì có bé nhỏ nên c giúp gia đình mình có phòng luôn dù mình check in sớm. C cũng tư vấn đặt chỗ trên bar xem máy bay tổng duyệt. Các bạn nhân viên trên bar rất tuyệt vời và nhiệt tình. Khung cảnh thì đẹp khỏi bàn rồi. Bathtub có chút vấn đề vì nước chỉ chảy qua vòi hoa sen chứ không từ vòi của bathtub.
Read More
Brian
icon-Leisure
Leisure
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very nice hotel, clean, comfortable, staff was amazing, highly recommend and definitely worth the price
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well.
Thuy
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The club level staff are friendly and nice. However, the club level rooms (2) that we booked were not updated. The bathroom are old and has a foul smell. We stayed here before and facility was up kept but now, the rooms are old and has foul smell.
Tarsem
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Good property
Gina
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It feels like the staff only care about foreign guests and treat them better, while Vietnamese guests are not given the same attention or respect.
Number of reviews per page
20
40