Pan Pacific Hanoi

Hotels
Finding rooms for you...
8.7
/10
Very Good
1,060 reviews

What Guests Say About Their Stay

Maya M.

10.0
/ 10
I will stay here again when I am in Hanoi. The staffs are friendly, the room was super clean, and very comfortable.

D***A

10.0
/ 10
Nice location, good view to the river, classic fancy room, great selections of breakfast, friendly staff, nice rooftop bar for evening scenic view, etc.

Nguyen T.

9.7
/ 10
Warm water swimming pool very nice luxury hotel
See original

Consuelo

10.0
/ 10
The service from the door to room to checkout was impeccable. The staff were kind and efficient. We were offered an amazing upgrade based on availability and our stay and will definitely be coming back.

Ian

10.0
/ 10
Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.
In the Area
See Map
1 Thanh Nien, Truc Bach, Ba Dinh, Hanoi, Vietnam, 100000

Main Facilities

Read More
This accommodation offers:
Indoor pool
Sauna
Bar
Swimming pool
Laundry service
Restaurant
Luggage storage
Elevator
Family room
AC
Pan Pacific Hanoi is located in area / city Trúc Bạch. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Pan Pacific Hanoi

1 Thanh Nien, Truc Bach, Ba Dinh, Hanoi, Vietnam, 100000
Discover More Places
Lobby Pan Pacific Hanoi
Lobby 2 Pan Pacific Hanoi

Discover More About Pan Pacific Hanoi

Overview of Pan Pacific Hanoi

Pan Pacific Hanoi exudes a sophisticated charm, blending modern design with subtle Vietnamese influences. The atmosphere is one of understated elegance, making it a relaxing haven amidst the bustling city. Situated in a prime location, the hotel offers easy access to Hanoi's key attractions and business districts. The surrounding neighbourhood is vibrant, with a mix of traditional shops and contemporary cafes, providing a glimpse into local life.

Getting around is a breeze, with affordable bus connections to the city centre and taxi services readily available. The hotel distinguishes itself through its commitment to comfort and convenience, offering a seamless experience for both leisure and business travellers. Whether you're looking for a cheap Pan Pacific Hanoi room or a luxurious suite, Pan Pacific Hanoi caters to a variety of needs. Consider booking Pan Pacific Hanoi online for the best deals and availability.

Pan Pacific Hanoi, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Pan Pacific Hanoi Facilities

Featuring 272 rooms in total, Pan Pacific Hanoi offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the connecting rooms and communal areas ideal for socialising. Leisure travellers can unwind at the on-site spa or take a dip in the swimming pool.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed for ultimate comfort, featuring plush bedding, a well-lit workspace, and a modern bathroom with premium toiletries. High-speed Wi-Fi is available throughout the hotel, ensuring you stay connected. In-room conveniences include a mini-fridge, coffee/tea making facilities, and a flat-screen TV with international channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pan Pacific Hanoi

The ambience at Pan Pacific Hanoi is generally quiet and refined, providing a peaceful retreat from the city's energy. Mornings are typically calm, with guests enjoying breakfast in the dining area. Evenings offer a more social atmosphere, with people gathering at the bar or restaurant. The common spaces are well-maintained and inviting, perfect for relaxing or catching up on work.

While specific tours may vary, the hotel often offers assistance in arranging local excursions and activities. Insider tips include familiarising yourself with the check-in process in advance and being mindful of local customs and etiquette. Dress modestly when visiting religious sites and always ask for permission before taking photos of people.

How to Get to Pan Pacific Hanoi

The hotel is accessible from a major international airport nearby, with travel time around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a budget-friendly option. The main train station is also within reasonable distance, offering convenient access for those arriving by rail.

Food Near Pan Pacific Hanoi

The hotel typically provides a breakfast buffet with a mix of Western and Vietnamese options. Many rooms also offer self-catering options. Nearby, you'll find a variety of cafes and restaurants serving both local and international cuisine. For a taste of local flavours, try pho (noodle soup) or banh mi (Vietnamese sandwich) from one of the street vendors. Convenience stores are also located nearby for snacks and drinks.

Things to Do Around Pan Pacific Hanoi

The hotel is conveniently located near several key attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. A one-day walkable highlights itinerary could include visiting a famous museum, exploring the Old Quarter, and enjoying a traditional water puppet show. For a two-day extended stay, consider visiting a nearby lake, taking a cooking class, or exploring the French Quarter.

Daytime activities include visiting historical sites and museums, while evening options include enjoying live music, exploring night markets, or taking a leisurely stroll around the lake.

Why Pan Pacific Hanoi is Popular Among Travellers

Pan Pacific Hanoi is popular among travellers for its combination of affordability, convenience, and comfortable accommodations. Repeat visitors often appreciate the friendly staff, the central location, and the overall value-for-money. The hotel offers a unique experience by providing a blend of modern amenities and traditional Vietnamese hospitality.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for a memorable experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as an adaptor for electronic devices. It's also a good idea to learn a few basic Vietnamese phrases to enhance your interactions with locals. Be aware of your surroundings and take precautions against petty theft. The common languages spoken are Vietnamese and English, so communication should be relatively easy.

Best Time to Stay at Pan Pacific Hanoi

The best time to stay at Pan Pacific Hanoi depends on your preferences. The peak season is typically during the cooler months, offering pleasant weather for exploring the city. However, prices may be higher during this time. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable. Consider planning your trip around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It
The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy
A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!
A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Pan Pacific Hanoi

Facility

  • Indoor pool
  • Sauna
  • Bar
  • Swimming pool
Bar, Cafe and Lounge Pan Pacific Hanoi
Bar, Cafe and Lounge
Swimming Pool Pan Pacific Hanoi
Swimming Pool
Lobby Pan Pacific Hanoi
Lobby
Accommodation Services Pan Pacific Hanoi
Accommodation Services
Bedroom Pan Pacific Hanoi
Bedroom

Food and Drinks

  • Bar

Things to Do

  • Indoor pool
  • Massage
  • Spa
  • Sauna

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Swimming pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pan Pacific Hanoi

General Check-in Instructions

Children Policy: Children from 06 to under 12 years old can share a paid room with parents utilizing the existing bed, surcharge for breakfast, pay directly at hotel upon check in. Complimentary for children from 0 - 5 years old. Child from 12 years old consider as adult surcharge for extra bed. Extra bed is applied for Deluxe King, Premier Lake View, Pacific Club King và Suites only.

Extra Breakfast

Accommodation charges VND 542,850/guest for extra breakfast.
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Pan Pacific Hanoi
272
Number of floors in Pan Pacific Hanoi
20
Another facilities in Pan Pacific Hanoi
Bar, Indoor pool, Massage, Spa, Sauna

Frequently asked question in Pan Pacific Hanoi

What is normal check-in & check-out time at Pan Pacific Hanoi?
The standard check-in time at Pan Pacific Hanoi is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Pan Pacific Hanoi have?
Pan Pacific Hanoi is a 5.0-star hotel.
How many floors does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 20 floors.
How many rooms does Pan Pacific Hanoi have?
Pan Pacific Hanoi has 272 rooms in total.
Is there parking at Pan Pacific Hanoi?
Yes, Pan Pacific Hanoi provides a car park. Please contact the property directly for more details.
See All

More Reviews from Other Guests in Pan Pacific Hanoi

Overall Ratings & Reviews Pan Pacific Hanoi

Traveloka (67)
Other sources (993)
8.8
Very Good
From 993 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Hanoi

Number of reviews per page
20
40
Top reviews
iqbal
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean but quite small Staff were very good Breakfast was superb.
Consuelo
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The service from the door to room to checkout was impeccable. The staff were kind and efficient. We were offered an amazing upgrade based on availability and our stay and will definitely be coming back.
Nhy
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
ANDREW
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff is friendly and accommodating. Rooms are looking a bit dated— the artwork and carpet look like 1980’s-90’s. I booked a premier lake view with King bed, but the bed size was closer to a queen. Pillows and bedding were not of high quality. Air conditioning blew air but it was not chilling properly, even after engineers checked it. It has gotten to be an older building that needs some TLC in the rooms.
Read More
shawn
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The property is pretty old. Some of the things in the room are not working properly like electric outlets.
Thuc
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Sushanta Kumar
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Goog
THI NGUYET
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very comfortable and Excellent service
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Really enjoyed our stay here. The hotel is beautiful, the breakfast was fantastic, the staff very friendly, and the room was quiet, comfortable, and well-stocked with everything you might need. Even had a beautiful view. The pool is nice (covered to keep you out of the sun if needed) and the gym is very large and well-equipped. A short walk to the lake and many amenities and restaurants close by. A very short cab ride to the French district. I've stayed in Hanoi many times and much prefer this area to the French district, which as mentioned is an easy quick trip if you want to visit it. Would highly recommend this hotel to anyone staying in Hanoi. Numerous tour busses come by in the mornings to pick up guests and although I did not do any tours it looks like you can go anywhere right from the hotel front door (Ha Long Bay day trips, etc). Would definitely stay here again.
Read More
Mary Jo
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Stayed here one night after trip to Halong Bay and have to say staff was wonderful and attentive. However the conditions of the hotel left little to be desired. The lobby was welcoming with fresh scents, but as soon as we went to our room on the 7th floor we were overwhelmed with old musty smell of mold and old smoke scent which continued in our room. The smell was almost unbearable. The room was very spacious and was even provided extra towels. Also shower had great water pressure. The room would have been better if the old carpet did not feel so grimy. Had to wear slippers entire time because did not want to touch carpet. Also not a whole lot within walking distance after staying in old quarters. Overall I would expect higher quality for the price.
Read More
Cathy
icon-with Friends
with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent hotel. A short cheap cab ride to everywhere you want to go and welcome peace and quiet upon return.
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

All good
Susie
icon-with Children
with Children
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We loved our stay here. We had issues with our first room, and the staff was so helpful. They did everything they could to make our stay better and eventually moved us to another room. And the rooftop sky bar was amazing! Best views in the city! Highly recommend!
Murray
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Older hotel.
Barbara
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

This is an older hotel and can use a tune up. Staff were great. Carpet in our room were soiled. Bathroom shower leaked and as a result the floor was covered with water when we stepped out. Location is good. Easy walking to the old quarter.
Brian
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

good
Ramanand
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Excellent service. Had few issues at the start but the manager handled it so professionally.
Ashish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great Hotel with
Hua
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

excellent
Ian
icon-Business
Business
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Property is quite dated.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Pan Pacific Hanoi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.