Syrena Cruises

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9.0
/10
Exceptional
32 reviews

What Guests Say About Their Stay

Verified traveler

10.0
/ 10
The view was amazing and service was incredible. The only thing I wish was washroom can be separated by a door rather than a curtain

NT

10.0
/ 10
Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.

Wendy

10.0
/ 10
Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.
In the Area
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08 Ha Long Road, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000

Main Facilities

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AC
Restaurant
WiFi
Staying at Syrena Cruises is a good choice when you are visiting Bai Chay. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Syrena Cruises

08 Ha Long Road, Bai Chay, Ha Long, Quang Ninh, Vietnam, 200000
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Exterior 2 Syrena Cruises

Discover More About Syrena Cruises

The Charm of Syrena Cruises in Quang Ninh

For Australian travellers seeking an unforgettable escape to Vietnam's breathtaking Quang Ninh Province, Syrena Cruises offers a unique and luxurious experience. Nestled amidst the iconic limestone karsts of Ha Long Bay, Syrena Cruises provides a serene and sophisticated base from which to explore this UNESCO World Heritage site. This introduction aims to provide Australian visitors with essential information about Syrena Cruises, focusing on comfort, convenience, and the authentic local experience, ensuring your journey is as smooth and enjoyable as possible. We understand the importance of a comfortable stay, excellent amenities, and easy access to local attractions, and Syrena Cruises is well-equipped to meet these expectations.

Location and Transport Accessibility of Syrena Cruises

Syrena Cruises is strategically located in the heart of Ha Long City, Quang Ninh Province, at {localAddressString}. This prime position places you within easy reach of the vibrant local scene, offering a perfect blend of tranquility and accessibility. While Ha Long City itself is a gateway to the bay's wonders, the immediate surroundings offer a glimpse into local life, with opportunities to discover charming eateries and artisan shops. For those arriving from afar, the journey to Ha Long City is part of the adventure. The nearest major airport is Noi Bai International Airport (HAN) in Hanoi, approximately a 2.5 to 3-hour drive away. From Hanoi, various transportation options are available to reach Syrena Cruises, including comfortable shuttle buses and private transfers. While Ha Long City doesn't have a major train station, the scenic bus routes provide a reliable and affordable way to connect with other parts of Vietnam. The area around Syrena Cruises is conducive to exploration, with many attractions within a short distance, making it an ideal starting point for your Ha Long Bay adventure.

Guest Facilities and Services at Syrena Cruises

Guest facilities at Syrena Cruises are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, Syrena Cruises offers a range of amenities to enhance your experience. Enjoy delicious breakfast options, including freshly brewed coffee, to kickstart your day, reminiscent of Australia's beloved café culture. For those who appreciate a good start to their day, the breakfast offerings aim to please. The cruise also provides essential services such as secure luggage storage, allowing you to explore freely without worry. Complimentary Wi-Fi is available, keeping you connected throughout your stay. The 24-hour front desk is staffed by friendly and knowledgeable personnel ready to assist with any queries or requests, ensuring you always have support when you need it.

Room Information and Stay Experience at Syrena Cruises

Syrena Cruises offers a variety of well-appointed rooms designed to provide a restful sanctuary after a day of exploration. The room types of Syrena Cruises cater to different needs, ensuring a comfortable and pleasant stay for solo travellers, couples, and families. Each room is meticulously maintained, focusing on cleanliness and comfort. You can expect modern climate control systems to ensure your room is always at the perfect temperature, a crucial element for a relaxing holiday. The beds are designed for a good night's sleep, and the bathrooms are clean and functional, providing a refreshing space. While specific room names and exact dimensions are best confirmed directly, the emphasis is always on providing a high standard of comfort and a peaceful environment for all guests.

Recommended Nearby Dining and Cafes around Syrena Cruises

Quang Ninh Province boasts a rich culinary scene, and Syrena Cruises is ideally situated to allow you to explore it. While the cruise itself offers delightful dining experiences, venturing out reveals a world of local flavours. You'll find numerous eateries and cafes in Ha Long City offering everything from fresh seafood caught daily from the bay to traditional Vietnamese dishes. The local coffee culture is also thriving, with many spots serving excellent Vietnamese coffee, perfect for a mid-morning break or an afternoon pick-me-up. Explore the local markets for authentic street food experiences or discover charming cafes that offer a relaxed atmosphere. The proximity to these diverse dining options means you can easily sample the best of what the region has to offer, from hearty brunches to exquisite dinners.

Popular Attractions and Activities near Syrena Cruises

Ha Long Bay is a treasure trove of natural beauty and cultural experiences, and Syrena Cruises serves as an excellent starting point for your adventures. Here are some popular attractions and activities in and around the Ha Long City area:

  • Ha Long Bay Cruise:

    The quintessential experience, exploring the thousands of limestone islands and islets.
  • Sung Sot Cave (Surprise Cave):

    One of the largest and most spectacular caves in Ha Long Bay, offering stunning stalactite and stalagmite formations.
  • Ti Top Island:

    Famous for its panoramic viewpoint and crescent-shaped beach, perfect for swimming and enjoying the scenery.
  • Quan Lan Island:

    A less crowded island offering beautiful beaches and a glimpse into rural Vietnamese life.
  • Bai Chay Tourist Wharf:

    A bustling hub with markets, restaurants, and the departure point for many bay tours.
If you are looking for other activities around Syrena Cruises, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Syrena Cruises from the Airport

Navigating your way from the airport to Syrena Cruises is straightforward, with several convenient options available. Understanding how to get to Syrena Cruises is key to a stress-free arrival.

  • Airport Shuttle Bus:

    Regular shuttle bus services operate from Noi Bai International Airport (HAN) to Ha Long City. These are a cost-effective and comfortable way to travel.
  • Public Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for rideshare services, which offer a convenient and often competitive pricing option.
For seamless travel arrangements, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Syrena Cruises

Syrena Cruises stands out as an exceptional choice for Australian travellers looking to experience the magic of Quang Ninh Province. Its prime location, commitment to guest comfort, and access to the wonders of Ha Long Bay make it a truly special destination.

  • Prime Location:

    Situated in Ha Long City, providing easy access to the bay and local amenities.
  • Comfortable Stays:

    Well-appointed rooms with modern amenities and climate control ensure a relaxing experience.
  • Excellent Service:

    Friendly staff and a 24-hour front desk are dedicated to making your stay enjoyable.
  • Convenient Access:

    Well-connected to transportation hubs, making arrival and departure hassle-free.
Ready to embark on your Vietnamese adventure?

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All facilities in Syrena Cruises

Swimming Pool Syrena Cruises
Swimming Pool
Fitness Center Syrena Cruises
Fitness Center
Common Space Syrena Cruises
Common Space
Lobby Syrena Cruises
Lobby
Exterior Syrena Cruises
Exterior

Food and Drinks

  • Bar
  • Breakfast
  • Restaurant with AC
  • Cafe
  • Pub
  • Set menu dinner
  • Breakfast and dinner
  • Snacks
  • Breakfast and lunch
  • Dietary menu
  • Brunch
  • Gluten-free meals
  • No alcohol
  • Vegetarian meal
  • Fullboard without drinks
  • Buffet breakfast
  • Buffet lunch

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Fireplace in lobby

Public Facilities

  • Safety deposit box
  • WiFi in public area
  • Restaurant
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Money changer
  • Mobile
  • Bellhop

Things to Do

  • Massage
  • Spa

Kids and Pets

  • Babysitting

Connectivity

  • WiFi in public area (surcharge)

Accommodation Policy & General Information in Syrena Cruises

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:00 - 12:00
Check-out:
10:30 - 10:45

Required Documents

Upon check-in, you are required to bring ID Card, Passport . The required documents can be in the form of soft copy.

General Check-in Instructions

Dear valued Guest, It is our pleasure to welcome you in Syrena Cruises. I would like to give you some important information before cruising: Please kindly note if you want 1 King Bed or 2 Twin Beds. As Vietnamese government regulation, please provide us all guests personal information by sending your passports photo (including Name, DOB, Gender, Nationality, Passport number). Syrena transfer: We arrange shuttle bus from Old Quarter Hanoi to Halong and versa with fee of $30/person/round trip pick up at your hotel within the Old Quarter area. If you would like to use this service, please kindly let me know your wanted pick up location at least 2 days before your check in. In case you do not use Syrena transfer, please be informed that Syrena Cruises departures at 12:30 in Number 27 Tuan Chau Marina Port, Tuan Chau Island, Halong City. Please stay there at no later than 12:00PM on the arrival date. Please contact via Phone or What'sApp Mr. Tam +84 353 845 406 or Mr Son: +84 38 6955 721 when reaching there. And please inform us your driver's phone number so that we can find you easily at crowded pier. We are not responsible for late-coming guests. If you have any other special request, please kindly let us know. We strongly hope that this would bring you an unforgettable experience in Halong. Syrena Cruises is look forward to hearing from you. Best regards, Tran Thi Thuy (Ms)- Syrena Cruises Team. Hotline: (+84 333 817 318) (Phone; WhatsApp; Viber; Imess; Zalo) Email: (info@halongplaza.com)
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General Information

Popular Facilities
AC, Restaurant, WiFi
Check-In / Check-Out Time
From 11:00 - 12:00 - to 10:30 - 10:45
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Syrena Cruises
34
Number of floors in Syrena Cruises
4
Another facilities in Syrena Cruises
Bar, Breakfast, Restaurant with AC, Cafe, Pub

Frequently asked questions about Syrena Cruises

What are available facilities at Syrena Cruises?
There are top facilites at Syrena Cruises such as AC, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Syrena Cruises?
The standard check-in time at Syrena Cruises is starting from 11:00 - 12:00 while the latest check-out time is at 10:30 - 10:45
Does Syrena Cruises provide breakfast?
Yes, Syrena Cruises provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Syrena Cruises?
Syrena Cruises has a 5.0-star rating.
How many floors does Syrena Cruises have?
Syrena Cruises has 4.
See All

Syrena Cruises reviews and ratings

9.0
Exceptional
From 32 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Syrena Cruises

Number of reviews per page
20
40
Top reviews
Frederic
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

The ship is definitely older but functional. Friendly staff and helpful. Bring water as they charge for it through the cruise (all beverages are for sale). They need to improve their timetable as all boats are trying to do the same activities at the same time leading to the sites being extremely crowded (the second morning the sites were empty!). Overall worth it but if I was to go again, I would do a longer cruise or a day cruise.
Read More
Mark
6.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Staff and service was excellent, However our room was very cramped and the double bed suffered from a gap in the middle. The boat was in ok condition, the food and bar service was ok. I would recommend spend a bit more money and getting on one of the larger boats
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Wonderful service and food
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

The view was amazing and service was incredible. The only thing I wish was washroom can be separated by a door rather than a curtain
NT
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.
Read More
Cuong
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Very touristy activities and crowded. Some random staff shouting at me to get out of my room for checkout with an hour left to go! Could not speak English so he just waved his hand and shouted checkout checkout repeatedly! Food is ok for catering style and buffet. The views of Ha Long which is what you do this for is fantastic especially at night and in the morning sun.
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Verified traveler
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Good arrangement, staff is kind & helpful. Wifi on boat is weak.
Wendy
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.
Read More
Verified traveler
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

We had a lovely trip. Enjoyed the cruise and the food. Thanks
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Really nice trip made even better by the great staff. The only disappointing thing was the wait for the transfer back to Hanoi but otherwise a really highly recommended cruise.
Elaine
10.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Syrena cruise staff were all very helpful & very friendly. The Syrena van that picked us up from our hotel in Hanoi was big & comfy, (plenty of room for luggage) with free wifi & bottled water which were very handy for the almost 4 hours trip to Halong bay. The Syrena staff helped us carry our luggage onto the boat, we were very well looked after. We had a double room with balcony for added privacy. We had our designated dining table in the dining room with little flags representing the country were the guests were from. There's plenty of good food. On the first day, we visited places like the Surprise Cave, really surprising as it is huge, the views from the outside decks were excellent. Then visited the Ti Top island, climbing up the top is all worth it, for another magnificent views of Halong bay! Had fun & good exercise at the same time! Then dinner time, more good food on the boat with food demonstration & actual guests participation in Vietnamese spring roll making. 2nd day, taichi on the deck, early breakfast then kayaking & cruising on a sampan boat along Luon tunnel caves. Then brunch before check out. A wonderful experience indeed. Thumbs up & best wishes to Syrena Cruise.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

A highlight for us. Staff was great, room was lovely (we got a balcony with our room and it was lovely and very romantic), food was pretty good.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

Nice medium sized boat with helpful staff. 2 days is about right for this trip
Alicia
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

This review is solely for the Syrena boat and staff. if I had to do Ha Long bay again, I don't think I would do a cruise. I would probably stay on an island and do day trips to less traveled areas... there is just too many people at the places they take you. however, it's pretty fun to be on a boat, so if you do do a cruise one night was more than enough for me. The boat was clean, the staff was awesome, and the good was good (nothing mind blowing, but definetely good), the beds and room were quite comfortable as well. We got a room with a balcony. Definetely worth it!
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Keiichi
icon-with Partner
with Partner
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

食事は、夕食はまずまず。朝食は 頂けない。ブランチは合格点だが、イマイチ。我々が利用した日の食事が毎回同じだとしたら、工夫が足りない。出身国が分かっているから、出来るだけ研究してそれに合わせられれば、合格だが、クルーザーと言うことを考えると、少し研究する必要ありと思う。 マネージャーの愛想良さ、努力、それに親切さはとても感じが良かった。船が建造されて10年と聞いたが、木造部分がかなり痛んでいた。幾クラシックの種類の船と言っても、少しずつ改良すべきだ。朝食とブランチの時間が近すぎて、一考を要する。船内のもてなしを再検討する必要有りと思われる。船長の航行操作が完璧、素晴らしかった。船室のドアが傷んでいて、鍵が上手く開け閉め出来ない。要修理、また、室内の蛍光灯が一つ切れていた。チェックが足りない。
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Inge Marie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Fantastik god service ombord, maden var super og værelserne var rene og pæne. Vi var heldige at få værelse på 1. sal hvilket betød en fantastisk udsigt til bjergene
toraji
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

1泊2日で利用しました。良かった点は、スタッフの対応の良さ。上陸時や船内の料理体験、イカ釣り体験などでは、親切に応対してくださいました。 船室と料理は、ものすごく良いとはいいませんが、及第点には達していると思います。広めの客室をリクエストして、その通りになりましたが、細長い部屋なので、寝室自体はそれほど広くはありません。 クルーズコースは一般的なものですが、いわゆる「サプライズ洞くつ」に寄れたのは良かったです。あとで知りましたが、別の船では1泊2日しても、ここに寄れないものも実際にあるようで、感動がまったく違うと思います。 やや残念な点は、風景に関しての情報提供が少ないところでしょうか。ハロン湾には、いろいろな形の岩があって、名前もついているように日本のガイドブックには書かれています。しかし、クルーズ中にそれらの紹介はありませんでした。不思議に思って、スタッフの一人に伝えると、そこからは親切に「あれはベトナムのお札に描かれている岩だ」などと丁寧に案内してくれました。同乗の外国人客からは「君たちのリクエストで、コースも少し変えてくれたようだ。ありがとう」と声を掛けられました。最初から案内があるのがベストかもしれませんが、この船のスタッフのフレンドリーさを考えると、いろいろ話しかけてみるといいかもしれません。
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Verified traveler
8.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

Very nice people and efficiently run trip. The rooms were in good condition with effective facilities.
Stefano
icon-with Partner
with Partner
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Die Cruise in der Halongbucht war sehr schön. Ebenso das Schiff.. Der Transport mit dem Bus von Hanoi in die Bucht (ebenso zurück) dauerte jedoch viel länger als angegeben.Auch mussten wir vor der Rückfahrt 2 Stunden auf dem Schiff im Hafen auf den Bus warten. Die Crew war freundlich und hilfsbereit.
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Super croisière 2 jours/1 nuit sur la baie d'Halong ! Nous avons été surclassés en suite sur cette réservation de dernière minute avec boissons et corbeille de fruits. Beau bateau avec un équipage très agréable et sympathique.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Syrena Cruises

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 32 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Syrena Cruises

Number of reviews per page
20
40
Top reviews
Frederic
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

The ship is definitely older but functional. Friendly staff and helpful. Bring water as they charge for it through the cruise (all beverages are for sale). They need to improve their timetable as all boats are trying to do the same activities at the same time leading to the sites being extremely crowded (the second morning the sites were empty!). Overall worth it but if I was to go again, I would do a longer cruise or a day cruise.
Read More
Mark
6.0
/10
Reviewed 347 week(s) ago

Hotels.com verified review

Staff and service was excellent, However our room was very cramped and the double bed suffered from a gap in the middle. The boat was in ok condition, the food and bar service was ok. I would recommend spend a bit more money and getting on one of the larger boats
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Wonderful service and food
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

The view was amazing and service was incredible. The only thing I wish was washroom can be separated by a door rather than a curtain
NT
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 354 week(s) ago

Expedia Group verified review

Staffs were all nice and friendly. Food and beverage were excellent. They also produced inexpensive food upon requests. The rooms were big, clean and tidy. I was so happy to have a bathroom with a big window, so that I could enjoy the view of Ha Long Bay while taking a shower. The wood structure was a bit outdated, but overall still quite cozy.
Read More
Cuong
8.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Very touristy activities and crowded. Some random staff shouting at me to get out of my room for checkout with an hour left to go! Could not speak English so he just waved his hand and shouted checkout checkout repeatedly! Food is ok for catering style and buffet. The views of Ha Long which is what you do this for is fantastic especially at night and in the morning sun.
Read More
Verified traveler
8.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Good arrangement, staff is kind & helpful. Wifi on boat is weak.
Wendy
10.0
/10
Reviewed 408 week(s) ago

Expedia Group verified review

Everything was fantastic about this overnight experience with Syrena Cruises. The staff were very attentive and nothing was a problem for them. We had a room with a balcony with a fantastic view of the limestone islands jutting out of the water. The meals were beautiful and we also did a cooking lesson with spring rolls. The activities were also great. We walked through a huge cave, swam at a beach and there was a chance to climb a hill to a temple. We also did tai chi early in the morning. I would definitely recommend Syrena Cruises.
Read More
Verified traveler
10.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

We had a lovely trip. Enjoyed the cruise and the food. Thanks
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Really nice trip made even better by the great staff. The only disappointing thing was the wait for the transfer back to Hanoi but otherwise a really highly recommended cruise.
Elaine
10.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Syrena cruise staff were all very helpful & very friendly. The Syrena van that picked us up from our hotel in Hanoi was big & comfy, (plenty of room for luggage) with free wifi & bottled water which were very handy for the almost 4 hours trip to Halong bay. The Syrena staff helped us carry our luggage onto the boat, we were very well looked after. We had a double room with balcony for added privacy. We had our designated dining table in the dining room with little flags representing the country were the guests were from. There's plenty of good food. On the first day, we visited places like the Surprise Cave, really surprising as it is huge, the views from the outside decks were excellent. Then visited the Ti Top island, climbing up the top is all worth it, for another magnificent views of Halong bay! Had fun & good exercise at the same time! Then dinner time, more good food on the boat with food demonstration & actual guests participation in Vietnamese spring roll making. 2nd day, taichi on the deck, early breakfast then kayaking & cruising on a sampan boat along Luon tunnel caves. Then brunch before check out. A wonderful experience indeed. Thumbs up & best wishes to Syrena Cruise.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

A highlight for us. Staff was great, room was lovely (we got a balcony with our room and it was lovely and very romantic), food was pretty good.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

Nice medium sized boat with helpful staff. 2 days is about right for this trip
Alicia
10.0
/10
Reviewed 503 week(s) ago

Hotels.com verified review

This review is solely for the Syrena boat and staff. if I had to do Ha Long bay again, I don't think I would do a cruise. I would probably stay on an island and do day trips to less traveled areas... there is just too many people at the places they take you. however, it's pretty fun to be on a boat, so if you do do a cruise one night was more than enough for me. The boat was clean, the staff was awesome, and the good was good (nothing mind blowing, but definetely good), the beds and room were quite comfortable as well. We got a room with a balcony. Definetely worth it!
Read More
Keiichi
icon-with Partner
with Partner
8.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

食事は、夕食はまずまず。朝食は 頂けない。ブランチは合格点だが、イマイチ。我々が利用した日の食事が毎回同じだとしたら、工夫が足りない。出身国が分かっているから、出来るだけ研究してそれに合わせられれば、合格だが、クルーザーと言うことを考えると、少し研究する必要ありと思う。 マネージャーの愛想良さ、努力、それに親切さはとても感じが良かった。船が建造されて10年と聞いたが、木造部分がかなり痛んでいた。幾クラシックの種類の船と言っても、少しずつ改良すべきだ。朝食とブランチの時間が近すぎて、一考を要する。船内のもてなしを再検討する必要有りと思われる。船長の航行操作が完璧、素晴らしかった。船室のドアが傷んでいて、鍵が上手く開け閉め出来ない。要修理、また、室内の蛍光灯が一つ切れていた。チェックが足りない。
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Inge Marie
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Friends and Family with Friends
10.0
/10
Reviewed 340 week(s) ago

Hotels.com verified review

Fantastik god service ombord, maden var super og værelserne var rene og pæne. Vi var heldige at få værelse på 1. sal hvilket betød en fantastisk udsigt til bjergene
toraji
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

1泊2日で利用しました。良かった点は、スタッフの対応の良さ。上陸時や船内の料理体験、イカ釣り体験などでは、親切に応対してくださいました。 船室と料理は、ものすごく良いとはいいませんが、及第点には達していると思います。広めの客室をリクエストして、その通りになりましたが、細長い部屋なので、寝室自体はそれほど広くはありません。 クルーズコースは一般的なものですが、いわゆる「サプライズ洞くつ」に寄れたのは良かったです。あとで知りましたが、別の船では1泊2日しても、ここに寄れないものも実際にあるようで、感動がまったく違うと思います。 やや残念な点は、風景に関しての情報提供が少ないところでしょうか。ハロン湾には、いろいろな形の岩があって、名前もついているように日本のガイドブックには書かれています。しかし、クルーズ中にそれらの紹介はありませんでした。不思議に思って、スタッフの一人に伝えると、そこからは親切に「あれはベトナムのお札に描かれている岩だ」などと丁寧に案内してくれました。同乗の外国人客からは「君たちのリクエストで、コースも少し変えてくれたようだ。ありがとう」と声を掛けられました。最初から案内があるのがベストかもしれませんが、この船のスタッフのフレンドリーさを考えると、いろいろ話しかけてみるといいかもしれません。
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Verified traveler
8.0
/10
Reviewed 437 week(s) ago

Expedia Group verified review

Very nice people and efficiently run trip. The rooms were in good condition with effective facilities.
Stefano
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with Partner
8.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Die Cruise in der Halongbucht war sehr schön. Ebenso das Schiff.. Der Transport mit dem Bus von Hanoi in die Bucht (ebenso zurück) dauerte jedoch viel länger als angegeben.Auch mussten wir vor der Rückfahrt 2 Stunden auf dem Schiff im Hafen auf den Bus warten. Die Crew war freundlich und hilfsbereit.
Verified traveler
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Family
10.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

Super croisière 2 jours/1 nuit sur la baie d'Halong ! Nous avons été surclassés en suite sur cette réservation de dernière minute avec boissons et corbeille de fruits. Beau bateau avec un équipage très agréable et sympathique.
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