Apartment in Batu Ampar

The staff is very friendly, the hotel is located close to the city center, the rooms and hotel area are clean, the view from the window is very nice because it can see the atmosphere of Batam city, the food is varied and very tasty, the service in the restaurant is also very friendly. The hotel is not far from street food, Alfamart, Indomaret, hospitals, etc. Next time I will stay here again.

I really enjoyed my stay at Zest Hotel Harbour Bay Batam. Its location is very strategic, especially for travelers wanting to cross to Singapore, as it is close to the Harbour Bay Ferry Terminal. Access to the port is very easy and convenient, making it suitable for business trips or short vacations. There are also many food options around the hotel, from local cuisine to modern restaurants and cafes, so it's very easy to find food at any time. The Harbour Bay area is also pleasant for walking around. My favorite thing is the morning atmosphere. Many people jog and exercise around the hotel area while enjoying the fresh morning air. The environment feels lively yet comfortable and pleasant to start the day. Overall, this hotel is highly recommended for those looking for a hotel with a strategic location, easy ferry access, and a comfortable area to enjoy Batam.

Very very comfortable hotel, the staff is fine, the rooms are okay, the food is really good.

Great option for staycation and holidays. All facilities and services are top-notch.

Five-star service at Swiss-Belhotel Harbour Bay. I was particularly impressed by the hospitality standards set by Tesa and Melantiya. They both demonstrated an 'all out' attitude, handling my requests with efficiency and a personal touch that is rare to find. They are a credit to the Swiss-Belhotel brand and made my stay seamless.

Surprisingly a very good hotel! Shout out to Ms. Chika, Ms. Selvi, and Mr. Indra for their friendliness and amazing personality!! Definitely will come back again to stay here.

I got a free upgrade and the staff gave me a room with a harbor view (or whatever best view they could offer). The staff were cooperative all throughout my stay. Sauna was good. Overall, a pleasant stay.

First to be a little unsure, once checking in the room wow the room is big, the bed is also big, the room and toilet are also clean. The service is also okay. For the food, it is very delicious and very solid. Next time to Batam you will not hesitate to stay at this hotel.

Reception is friendly, rooms are very clean, so far so good,

This isn't my first time staying at Triniti, so I return often due to the exceptional service from check-in to check-out. Thank you for always providing the best service ❤️🤝👍