Villa in New York State

My reservation is not in Hotel Manhattan system. I have to pay 200 USD for rebooking. Very dissapointing.

Check-in staff was extremely rude. No eye contact and no greetings whatsoever. Her eyes were fixated only at the computer monitor. The receptionist demanded $ 240 for our 6 night stay stating it is a mandatory fee that every guest must pay no matter what. It is for using the hotel facilities she said in a matter of fact high and rude tone. We were never made aware of this ridiculous fee when we made our reservations. Lobby area was very dirty and smells like horse manure. Escalator was noisy, dark and very tight. Room was small. Mattress was uncomfortable and the pillows were way too soft that it felt like sleeping on only pillow covers. The photos of the hotel in the website are nothing like what we saw ourselves at the property. Very misleading.

The room really clean, when you come here you have to prepare Debit Card because you can't pay by cash

Very good hotel with excellent services.

There is some additional payment when check in.

Good place, not far go to Times Square, and everything perfectly

Nice Hotel right in the crowd of Times Square Manhattan. It is clean, nice bed and also the hospitality of the receptions. It is easy to find a resto, starbuck, McD, theatres, CVS etc... It is so worth it to stay there...

It was a good experience to stay there for 5 nights. The room was very clean, also the bathroom even though we should share the bathroom with other people.