Customs House Hotel

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8.6
/10
Very Good
947 reviews

What Guests Say About Their Stay

Vince

10.0
/ 10
Staff welcoming and helpful in all aspects of our stay. All areas clean and comfortable. Food delicious. Enjoyable experience.

Chris

10.0
/ 10
Hotel is in an extremely handy and convenient place in the CBD. Room was large and well appointed. Breakfast (which was included) was excellent. Whilst all of the staff were extremely courteous and helpful it would be amiss not to make special mention of Nuri, Brock and Alejandra. All three of these staff members went well out of their way to ensure that we have an extremely memorable stay and we feel that they should be congratulated on their outstanding efforts. They are a huge asset to the hotel.

Heidi

10.0
/ 10
Enjoyed a lovely stay here. Lilly especially was very helpful in securing another night stay & generally great at her job. The breakfast included was sensational too.
In the Area
See Map
1 Murray Street, Hobart City Center, Hobart, Tasmania, Australia, 7000

Main Facilities

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WiFi
Elevator
Customs House Hotel is a hotel is located at Hobart City Center.
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Customs House Hotel Address: Map & Location

1 Murray Street, Hobart City Center, Hobart, Tasmania, Australia, 7000
Discover More Places
Lobby Customs House Hotel
Exterior 2 Customs House Hotel

Discover More About Customs House Hotel

General


Near Salamanca Market

Location


With a stay at Customs House Hotel, you'll be centrally located in Hobart, within a 5-minute walk of Salamanca Market and Salamanca Place. This historic hotel is 1.8 mi (2.9 km) from Wrest Point Casino and 0.2 mi (0.3 km) from Lark Distillery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parliament House - 0.1 km / 0.1 mi
Brooke Street Pier - 0.1 km / 0.1 mi
Mona Ferry Terminal - 0.2 km / 0.1 mi
Franklin Square - 0.2 km / 0.1 mi
Lark Distillery - 0.3 km / 0.2 mi
Salamanca Market - 0.3 km / 0.2 mi
Hobart Function and Conference Centre - 0.3 km / 0.2 mi
Tasmanian Museum and Art Gallery - 0.3 km / 0.2 mi
Maritime Museum of Tasmania - 0.4 km / 0.2 mi
The Cat & Fiddle Arcade - 0.4 km / 0.2 mi
Salamanca Place - 0.4 km / 0.2 mi
Hobart Town Hall - 0.4 km / 0.3 mi
Constitution Dock - 0.5 km / 0.3 mi
Franklin Wharf - 0.5 km / 0.3 mi
Narryna Heritage Museum - 0.7 km / 0.4 mi

The preferred airport for Customs House Hotel is Hobart International Airport (HBA) - 18.6 km / 11.6 mi

Facilities


This smoke-free hotel has 2 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.

Business Facilities


Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Dining


Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Customs House Hotel

Bar, Cafe and Lounge Customs House Hotel
Bar, Cafe and Lounge
Common Space Customs House Hotel
Common Space
Lobby Customs House Hotel
Lobby
Accommodation Services Customs House Hotel
Accommodation Services
Exterior Customs House Hotel
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Customs House Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 7:30 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 19:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Customs House Hotel
30
Number of floors in Customs House Hotel
2
Another facilities in Customs House Hotel
Laundry service, Luggage storage, Multilingual staff, Smoke-free area, Breakfast

Frequently asked question in Customs House Hotel

What are available facilities at Customs House Hotel?
There are top facilites at Customs House Hotel such as WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Customs House Hotel?
Check-in time at Customs House Hotel is staring from 14:00 - 19:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Customs House Hotel provide breakfast?
Yes, Customs House Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Customs House Hotel?
Customs House Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Customs House Hotel have?
Customs House Hotel has 2 floors.
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More Reviews from Other Guests in Customs House Hotel

Overall Ratings & Reviews Customs House Hotel

Traveloka (2)
Other sources (945)
8.6
Very Good
From 945 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Customs House Hotel

Number of reviews per page
20
40
Top reviews
Vince
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff welcoming and helpful in all aspects of our stay. All areas clean and comfortable. Food delicious. Enjoyable experience.
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice complimentary breakfast and room comfortable
Meagan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast onsite was great. Very convenient location
Peter
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is in an extremely handy and convenient place in the CBD. Room was large and well appointed. Breakfast (which was included) was excellent. Whilst all of the staff were extremely courteous and helpful it would be amiss not to make special mention of Nuri, Brock and Alejandra. All three of these staff members went well out of their way to ensure that we have an extremely memorable stay and we feel that they should be congratulated on their outstanding efforts. They are a huge asset to the hotel.
Read More
Heidi
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed a lovely stay here. Lilly especially was very helpful in securing another night stay & generally great at her job. The breakfast included was sensational too.
Michael
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Breakfast was included, decent variety of made to order meals from menu, food was good. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.
Read More
Kathryn
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location next to Salamanca market and the harbour. Large comfortable room overlooking the harbour but a little noisy from the ferries and nightlife. Excellent breakfast and good choice options.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for the historic place, nice room, good location and breakfast hit the spot.
stewart
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff perfect location awesome place to stay
Rhonda
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient. Breakfast included was nice. Staff were very helpful.
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good central spot
Ingersoll
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The place to stay on the harbour
anna
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

nice room, clean but no view just frosted window.
Jenni
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect spot, big balcony overlooking the harbor, with beautiful sunrise views. The room was spacious and super clean, and there were tons of shops and restaurants all within easy walking distance. And the breakfast that's included with the room? Delicious! The staff were very helpful and friendly, too.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Firstly the location is absolutely perfect if you want to be in the heart of things. Our room was comfortable and spotlessly clean. All staff were very helpful and engaging. The complementary breakfast hit the spot for a busy day ahead and the dinner we had was delicious. Could not fault our stay and look forward to visiting again. Thank you all.
Read More
Rohan
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We arrived with nobody at reception, which consideri g there was only a loading bay to park at wasn't great. Then to be advised we would be upgraded, but that required us to take x2 stairs up and down carrying 20kg x2 which was a challange. Our door remotes did not work on x2 occasions. And what may our stay really challanging was at about 2230hrs we thought we heard banging at our door or trying to ooen the door, but we had been fast asleep to only find a staff member banging on the door shortly after to say it had been booked to someone else. A birthday treat that will be rembered for all the wrong reasons.
Read More
Craig
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms were very tired and in need of refurbishment
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great!
Jon
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

N/A.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Customs House Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Customs House Hotel

Traveloka (2)
Other sources (945)
8.6
Very Good
From 945 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

9.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Customs House Hotel

Number of reviews per page
20
40
Top reviews
Vince
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff welcoming and helpful in all aspects of our stay. All areas clean and comfortable. Food delicious. Enjoyable experience.
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice complimentary breakfast and room comfortable
Meagan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast onsite was great. Very convenient location
Peter
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel is in an extremely handy and convenient place in the CBD. Room was large and well appointed. Breakfast (which was included) was excellent. Whilst all of the staff were extremely courteous and helpful it would be amiss not to make special mention of Nuri, Brock and Alejandra. All three of these staff members went well out of their way to ensure that we have an extremely memorable stay and we feel that they should be congratulated on their outstanding efforts. They are a huge asset to the hotel.
Read More
Heidi
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed a lovely stay here. Lilly especially was very helpful in securing another night stay & generally great at her job. The breakfast included was sensational too.
Michael
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Breakfast was included, decent variety of made to order meals from menu, food was good. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.
Read More
Kathryn
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location next to Salamanca market and the harbour. Large comfortable room overlooking the harbour but a little noisy from the ferries and nightlife. Excellent breakfast and good choice options.
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Stayed for the historic place, nice room, good location and breakfast hit the spot.
stewart
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great staff perfect location awesome place to stay
Rhonda
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very convenient. Breakfast included was nice. Staff were very helpful.
Steve
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good central spot
Ingersoll
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The place to stay on the harbour
anna
icon-
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

nice room, clean but no view just frosted window.
Jenni
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect spot, big balcony overlooking the harbor, with beautiful sunrise views. The room was spacious and super clean, and there were tons of shops and restaurants all within easy walking distance. And the breakfast that's included with the room? Delicious! The staff were very helpful and friendly, too.
Kim
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Firstly the location is absolutely perfect if you want to be in the heart of things. Our room was comfortable and spotlessly clean. All staff were very helpful and engaging. The complementary breakfast hit the spot for a busy day ahead and the dinner we had was delicious. Could not fault our stay and look forward to visiting again. Thank you all.
Read More
Rohan
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We arrived with nobody at reception, which consideri g there was only a loading bay to park at wasn't great. Then to be advised we would be upgraded, but that required us to take x2 stairs up and down carrying 20kg x2 which was a challange. Our door remotes did not work on x2 occasions. And what may our stay really challanging was at about 2230hrs we thought we heard banging at our door or trying to ooen the door, but we had been fast asleep to only find a staff member banging on the door shortly after to say it had been booked to someone else. A birthday treat that will be rembered for all the wrong reasons.
Read More
Craig
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Rooms were very tired and in need of refurbishment
Christine
icon-Leisure
Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everything was great!
Jon
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

N/A.
Number of reviews per page
20
40