Mercure Cairns

Hotels
7.8
/10
Pleasant
69 reviews

What Guests Say About Their Stay

Leigh

10.0
/ 10
Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!

Geraint

10.0
/ 10
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint

Sandra

10.0
/ 10
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
In the Area
See Map
15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Mercure Cairns is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Mercure Cairns Address: Map & Location

15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870
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Discover More About Mercure Cairns

Location


Mercure Cairns is a hotel is located at Cairns City.

About Mercure Cairns

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Mercure Cairns.

All facilities in Mercure Cairns

Others Mercure Cairns
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Cairns

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in Mercure Cairns
3
Another facilities in Mercure Cairns
Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool, Swimming pool

Frequently asked question in Mercure Cairns

What are available facilities at Mercure Cairns?
There are top facilites at Mercure Cairns such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Mercure Cairns?
Check-in time at Mercure Cairns is staring from From 14:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Mercure Cairns?
Mercure Cairns is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mercure Cairns have?
Mercure Cairns has 3 floors.
Does Mercure Cairns have a swimming pool?
Yes, a swimming pool is available at Mercure Cairns.
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More Reviews from Other Guests in Mercure Cairns

7.8
Pleasant
From 69 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Mercure Cairns

Number of reviews per page
20
40
Top reviews
Chloe
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Ben
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were lovely
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Wade and Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A lack of parking at the property and street parking only option
Leigh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Darwin
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room airconditioning wasnt too cold enough
Geraint
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Richard
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Brooke
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Rosanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Staff were nice but the room cleaners were not great they kept forgetting stuff
Molly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Verified traveler
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Chloe
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Aysha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great stop over for a few days in cairns. Really good central location
Michele
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Hotel was in a great location
Erin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Clean, convenient, friendly
Kay
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff were very helpful, and perfect location
Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Was clean
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

.
Erhan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good property
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mercure Cairns

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 69 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Cairns

Number of reviews per page
20
40
Top reviews
Chloe
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Ben
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were lovely
Andrew
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Wade and Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A lack of parking at the property and street parking only option
Leigh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Darwin
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room airconditioning wasnt too cold enough
Geraint
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Richard
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Brooke
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Rosanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Staff were nice but the room cleaners were not great they kept forgetting stuff
Molly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Verified traveler
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Chloe
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Aysha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Great stop over for a few days in cairns. Really good central location
Michele
icon-Leisure
Leisure
8.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Hotel was in a great location
Erin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Clean, convenient, friendly
Kay
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff were very helpful, and perfect location
Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Was clean
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

.
Erhan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Good property
Number of reviews per page
20
40