Mercure Cairns

Hotels
7.8
/10
Pleasant
69 reviews

What Guests Say About Their Stay

Sandra
10.0
/ 10
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Sharon
10.0
/ 10
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Razab
10.0
/ 10
If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
In the Area
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15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Mercure Cairns is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Cairns

15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870
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Mercure Cairns Rates per Night

Looking for the best Mercure Cairns hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Mercure Cairns room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Mercure Cairns Location & Address

Mercure Cairns is located at 15 Florence Street, Corner of Florence and Lake St, Cairns City, Cairns, Queensland, Australia, 4870. It's situated in the Cairns area of Australia, known for its vibrant atmosphere and proximity to the Great Barrier Reef. The hotel is approximately 1 km from the city center.

How to go to Mercure Cairns from Airport

Getting from Cairns Airport to Mercure Cairns is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you choose the best hotel transfer for your needs.
  • Taxi (Most Direct):

    A taxi from Cairns Airport to Mercure Cairns is the most direct option, taking around 10-15 minutes, depending on traffic. You'll find taxi ranks just outside the airport terminals.
  • Ride Hailing (Convenient):

    Ride hailing services offer a convenient and often cost-effective alternative to taxis. Simply book a ride through the app after you've collected your luggage.
  • Airport Shuttle (Budget-Friendly):

    Several airport shuttle services operate between Cairns Airport and hotels in the city. These are a more affordable option, especially if you're travelling solo.
  • Public Bus (Most Affordable):

    The public bus is the most affordable way to get to Mercure Cairns. Route 110 operates from the airport to the city centre, from where you can walk or take a short taxi ride to the hotel.
  • Rental Car (Freedom to Explore):

    If you plan to explore the region, renting a car at the airport might be a good option. Mercure Cairns offers on-site parking.

Tips:

For the most convenient route, consider a taxi or ride hailing service if you have lots of luggage or prefer a door-to-door service. If you're on a budget, the public bus is a great option, but be prepared for a slightly longer journey.

Mercure Cairns Reviews & Summary

Looking for all the details about Mercure Cairns? Want to know what other travellers think? This hotel consistently receives positive hotel reviews, making it a popular choice for visitors to Cairns. Guests love the hotel's central location, which makes it easy to explore the city's attractions, restaurants, and shops. The friendly and helpful staff are also frequently praised, as is the comfortable and well-maintained accommodation. A standout feature is the rooftop pool, offering stunning views of the city and the surrounding area.

Here's a short, positive review to encourage bookings: "Fantastic hotel in a perfect location! The staff were incredibly friendly and helpful, the room was clean and comfortable, and the rooftop pool was a real highlight. I would definitely stay here again."

Mercure Cairns Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Mercure Cairns offers a variety of categories of hotel rooms to suit different needs and preferences. Whether you're travelling solo, as a couple, or with family, you'll find the perfect hotel bedroom types here.
  • Standard Room:

    Comfortable and well-equipped, these rooms offer a great base for exploring Cairns. Non-smoking rooms are available.
  • Superior Room:

    Offering more space and enhanced amenities, these rooms provide an extra level of comfort. Some offer city views.
  • Deluxe Room:

    These rooms are even more spacious and feature upgraded furnishings. Some have bathtubs.
  • Family Room:

    Ideal for families, these rooms offer ample space and may include multiple beds or a separate living area.
  • Suites:

    For the ultimate in luxury, the suites offer a separate living area, a larger bathroom, and stunning views.

Mercure Cairns is not a pet-friendly hotel.

Hotel Facilities in Mercure Cairns

When choosing a hotel, the hotel amenities and hotel facilities can greatly enhance your experience. Mercure Cairns offers a range of amenities to ensure a comfortable and enjoyable stay for all guests.
  • Rooftop Swimming Pool:

    Enjoy a refreshing dip in the rooftop pool while taking in panoramic city views. Open daily from 7am to 9pm.
  • Fitness Centre:

    Stay active during your stay with the hotel's well-equipped fitness centre. Open 24 hours.
  • Restaurant:

    Indulge in delicious meals at the hotel's restaurant, offering a variety of local and international cuisine.
  • Bar:

    Relax and unwind with a drink at the hotel's bar.
  • Conference Facilities:

    The hotel offers conference facilities for business travellers.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Reception:

    The reception desk is staffed 24 hours a day to assist with any needs.

Hotel Buffet or Restaurant/Cafe in Mercure Cairns

Looking for a delicious hotel buffet or a convenient hotel restaurant? Mercure Cairns offers several dining options to satisfy your cravings. Whether you're in the mood for a hearty buffet breakfast or a relaxed dinner, you'll find something to suit your taste.
  • The Restaurant:

    This is the hotel's main restaurant, serving breakfast, lunch, and dinner. The cuisine is a mix of local and international dishes. A buffet breakfast is available for approximately SGD 35 per person. Opening hours are 6:30am to 10:00pm.
  • The Bar:

    The bar offers a range of drinks and light snacks. It's the perfect place to unwind after a day of exploring Cairns.

The Restaurant is known for its fresh seafood dishes and its extensive wine list.

Mercure Cairns Airport pickups and How to Book

Are you looking for hotels with airport shuttle services? Mercure Cairns does not offer a direct hotel to airport transfer service. However, the hotel can assist in arranging taxi or ride hailing services to the airport.

To book a taxi or ride hailing service, simply ask the reception staff for assistance. They can provide you with information on prices and estimated travel times.

Nearby MRT Station & Bus Stops

Navigating Cairns using public transport is easy, with several MRT nearby and bus stops nearby. While Cairns doesn't have an MRT system, the bus network is extensive and efficient.
  • Lake Street at Cairns City Library:

    This bus stop is located approximately 200 metres from Mercure Cairns.
  • Sheridan Street at Spence Street:

    This bus stop is located approximately 300 metres from Mercure Cairns.

To use the bus network, you can purchase a Go Card, which is a rechargeable smart card. Go Cards can be purchased and topped up at various locations throughout the city, including newsagents and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Cairns offers a wealth of attractions that are perfect for kids of all ages. From wildlife encounters to underwater adventures, there's something for everyone.
  • Cairns Aquarium (1 km):

    Discover the amazing marine life of the Great Barrier Reef and the Wet Tropics rainforest. Entry price is approximately SGD 42 per adult.
  • Cairns Zoom and Wildlife Dome (0.5 km):

    Get up close and personal with Australian wildlife and enjoy thrilling adventure activities. Entry price is approximately SGD 30 per adult.
  • Muddy's Playground (1.5 km):

    A fantastic free playground with water features, climbing frames, and slides. Free entry.
  • Cairns Botanic Gardens (4 km):

    Explore the beautiful gardens and learn about the region's unique flora. Free entry.
  • Great Barrier Reef (Boat Tours Depart from Cairns Marina):

    Take a boat tour to the Great Barrier Reef and experience the wonders of the underwater world. Prices vary depending on the tour operator.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Australia!

Where to eat near Mercure Cairns (Cairns)

Craving some nearby dining experiences? Looking for local food and local restaurant options? Cairns has a vibrant culinary scene, with plenty of cafes, restaurants, and street food vendors to choose from.
  • Cafes/Restaurants:

    • Caffiend:

      A popular cafe known for its excellent coffee and delicious breakfast options.
    • Ochre Restaurant:

      A fine-dining restaurant serving modern Australian cuisine with a focus on local ingredients.
    • Gillie's Cafe Restaurant & Bar:

      A relaxed restaurant with a diverse menu and a lively atmosphere.
  • Local Street Food:

    • Fish and Chips:

      A classic Aussie takeaway dish.
    • Meat Pies:

      Savoury pies filled with meat and gravy.
    • Sausage Rolls:

      Flaky pastry filled with sausage meat.
    • Barramundi Burgers:

      Freshly caught barramundi served in a burger bun.
    • Lamingtons:

      A sweet sponge cake coated in chocolate and coconut.

Shopping places near Mercure Cairns (Cairns)

Need to indulge in some retail therapy? Looking for dept stores near me or shops near me? Cairns offers a variety of shopping options, from malls near hotel to local markets.
  • Cairns Central Shopping Centre:

    A large shopping mall with a wide range of department stores, fashion boutiques, and specialty shops.
  • DFS Galleria Cairns:

    A luxury shopping destination offering a selection of designer brands.
  • Rusty's Markets:

    A vibrant weekend market selling fresh produce, local crafts, and souvenirs.

Other Places to Stay Near Mercure Cairns

Looking for other accommodation options? Whether you're seeking a luxurious escape or an affordable hotels nearby, Cairns has a range of hotels to suit every budget and preference.
  • Luxury/5-6 Star Hotels Nearby:

    • Shangri-La The Marina, Cairns:

      A luxurious hotel with stunning marina views.
    • Pullman Reef Hotel Casino:

      A stylish hotel with a casino and a rooftop pool.
    • Hilton Cairns:

      A modern hotel with a waterfront location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Australia!

  • Four-Star Hotels Nearby:

    • Novotel Cairns Oasis Resort:

      A family-friendly resort with a lagoon-style pool.
    • DoubleTree by Hilton Cairns:

      A comfortable hotel with a central location.
    • Pacific Hotel Cairns:

      A hotel with panoramic views of the Coral Sea.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Australia!

  • Three-Star Hotels Nearby:

    • Bay Village Tropical Retreat & Apartments:

      A charming retreat with lush gardens.
    • Cairns City Palms:

      A budget-friendly option with a convenient location.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Australia!

Conclusion

Ready to experience the best of Cairns? Mercure Cairns offers a fantastic base for exploring this vibrant city and its surrounding natural wonders. With its central location, comfortable accommodation, and excellent amenities, it's the perfect choice for your next getaway. Don't miss out on the best hotel availability and secure your room booking today! Visit Traveloka to book cheap hotels in Australia and discover amazing deals on cheap hotels nearby. Your Cairns adventure awaits!

All facilities in Mercure Cairns

Others Mercure Cairns
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Cairns

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 10:00
Number of floors in Mercure Cairns
3
Another facilities in Mercure Cairns
Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool, Swimming pool

Frequently asked question in Mercure Cairns

What are available facilities at Mercure Cairns?
There are top facilites at Mercure Cairns such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Cairns?
The standard check-in time at Mercure Cairns is starting from From 14:00 while the latest check-out time is at Before 10:00
What is the star rating of Mercure Cairns
Mercure Cairns has a 4.5-star rating.
How many floors does Mercure Cairns have?
Mercure Cairns has 3.
Is there a swimming pool at Mercure Cairns?
Yes, a swimming pool is available at Mercure Cairns.
See All

More Reviews from Other Guests in Mercure Cairns

7.8
Pleasant
From 69 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Cairns

Number of reviews per page
20
40
Top reviews
Richard
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Brooke
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Rosanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were nice but the room cleaners were not great they kept forgetting stuff
Molly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Verified traveler
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Chloe
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Aysha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great stop over for a few days in cairns. Really good central location
Michele
icon-Leisure
Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel was in a great location
Erin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean, convenient, friendly
Kay
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were very helpful, and perfect location
Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Was clean
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

.
Erhan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good property
GEORGIA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good location. Walking distance to the Esplanade
Diana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Read More
Sandra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Jane
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Leak around base of toilet - pooling onto bathroom floor.
TITOM
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Cleanliness n tudy
Tamie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

It is nice place to stay!
Sharon
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mercure Cairns

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 69 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Cairns

Number of reviews per page
20
40
Top reviews
Richard
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Brooke
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Rosanna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff were nice but the room cleaners were not great they kept forgetting stuff
Molly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Verified traveler
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Chloe
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

On arrival to our room, we found sliverfish on the bed and with someone nails stuck on one of the pillows. Pillows where very uncomfortable to sleep with. Bathroom had no towels or shower mat. Had to go and ask for towels.
Aysha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Great stop over for a few days in cairns. Really good central location
Michele
icon-Leisure
Leisure
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Hotel was in a great location
Erin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Clean, convenient, friendly
Kay
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Staff were very helpful, and perfect location
Tracy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Was clean
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

.
Erhan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good property
GEORGIA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Good location. Walking distance to the Esplanade
Diana
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Mercure appears beautiful from the outside. Foyer & reception are very nice-but from there everything went downhill. Room was dark only one air conditioner worked. No room telephone although room service was offered, no menu provided, very small bathroom, 3 hangers!!for many wardrobes, no dress mirror, coffee machine leaked every time it was used. Mini bar should not have been there it only provided overpriced beer, water, wine & chocolate. Shocking. Buffet breakfast was $32 - very basic ordinary selection but it was fresh. Reception staff seemed unfamiliar with the local area. Several instructions received from them to find various shops & businesses were completely off the mark. Thank god I had the sense to then google things for myself. An unexpected plumbing problem occurred which cut water off completely from the whole property from about 6:30am to 3;00pm on day two of our stay - very inconvenient - we were offered a refund if we could relocate - that was impossible considering the short notice & high season demand in Cairns in August. When we checked out we were NOT offered any compensation/reduction in the cost of our accommodation for our DAY 2 NO WATER EXPERIENCE ie no use of shower, taps for hand washing & refilling water for coffee machine & forget about having to use a toilet!!! Noise level in corridors was unacceptable at times with children running up & down corridors, screaming & acting up. Then the room next door had very loud volume TV all night one night!!!
Read More
Sandra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Jane
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Leak around base of toilet - pooling onto bathroom floor.
TITOM
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Cleanliness n tudy
Tamie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

It is nice place to stay!
Sharon
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Number of reviews per page
20
40