Mercure Perth

Thisxwas my fourty stay atvthis hotel in the past six weeks (this time for eight nights) and like all the previous visits everything went smoothly.

Sound proofing - double-glazed wiindows? I was on Level 8 and couldn’t get to sleep due to road works below. It seemed very loud.

The room was perfect as always and al the staff were very efficient answering any questions I had. I am away for one day then back at this hotel for a further eight night's which I am looking forward to.

Once again I had another great two night's stay at this hotel. Nothing is too much bother for all the staff here. From Crystal sorting out my room for this and two other stays I have upcoming in December to Camilla who was very helpful and friendly while serving at the bar. I even went out for the day and realised I had left my laptop charged in and phoned reception and spoke to a lady who was working on Saturday morning who arranged for Housekeeping to go and unplug it. This was very helpful as I was out all day and my laptop does get hot if left charging for too long. I look forward to my next five day stay starting tomorrow.

Great room, good location

Despite it being a very busy time for all the staff, with the Ashes Cricket Match starting the day I left, they were all as great as they normally are. I left my Computer Mouse in my room when checking out and only realised the day after. I went back and spoke to Kristal and then two others on Reception the next morning and they all could not do enough to help to try and locate it for me. The good news was when I went back on the third day after checking-out, they had found it for which I can't thank them enough for. A great service once again and I look forward to returning to the hotel again in a few days time for a weekend stay and also the further seventeen days I have booked here throughout December.

The bath was dirty, sink was dirty, the room toke too long to clean and the people at the reception had no clue what they were doing.

Staff were friendly and very heloful.

The bathroom in our room had no shower door so the whole bathroom floor would flood. I had to use every towel we had to clean up after a short shower so no one would slip. Reception said this is because it was a wheelchair access room, but feel this would be a hazard for anyone in a wheelchair also. Drainage was not adequate for this room.

Only a one night stay this time but like always everything went smoothly.

Yes.

The staff are friendly, and the rooom is clean.

I have stayed at this hotel many times over the years and once again had another great stay. It is always my first choice when staying in the CBD, The service offered by Ella at the front desk, from check-in to check-out, was excellent and nothing was too much trouble for her. Also a shout out to the two maintenance guys (sorry I don't know their names) who tried to fix the safe in the first room I was allocated. Despite their efforts they had to close off the room and offered me a change of room with an upgrade to Room 1028. This was greatly appreciated and a very nice way to start my eight week trip around Western Australia with the first three night's in this room. I am staying here three more times during my trip, for a further ten night's, and am sure those stays will be as good as this one was Graham

Close to city centre

Bathroom is tiny, old and dated. Noisey, can hear the next room and conversations in the corridor. The room service trays (not just ours) remained in the corridor for more than 12 hours and after the cleaning staff had gone through the rooms.

Great location, central and close to where we wanted to go for a concert. Breakfast buffet was great. Valet parking was very handy. Staff are all friendly and lovely.

The staff were great. The location was walkable to everything. However, this hotel is very dated and very old for a 4 star hotel in todays time. It needs a renovation and even new paint. Also more channels other than just local tv for a four star hotel.

Great suite, lots of room … helpful staff & easy access to all city attractions…

Good location and rooms nice size. Hotel probs getting a bit old but rooms were excellently cleaned and stocked. Hotel was pretty full and we didnt really notice much noise which was great.

Okay