Mercure Perth

The bathroom in our room had no shower door so the whole bathroom floor would flood. I had to use every towel we had to clean up after a short shower so no one would slip. Reception said this is because it was a wheelchair access room, but feel this would be a hazard for anyone in a wheelchair also. Drainage was not adequate for this room.

Only a one night stay this time but like always everything went smoothly.

Yes.

The staff are friendly, and the rooom is clean.

I have stayed at this hotel many times over the years and once again had another great stay. It is always my first choice when staying in the CBD, The service offered by Ella at the front desk, from check-in to check-out, was excellent and nothing was too much trouble for her. Also a shout out to the two maintenance guys (sorry I don't know their names) who tried to fix the safe in the first room I was allocated. Despite their efforts they had to close off the room and offered me a change of room with an upgrade to Room 1028. This was greatly appreciated and a very nice way to start my eight week trip around Western Australia with the first three night's in this room. I am staying here three more times during my trip, for a further ten night's, and am sure those stays will be as good as this one was Graham

Close to city centre

Bathroom is tiny, old and dated. Noisey, can hear the next room and conversations in the corridor. The room service trays (not just ours) remained in the corridor for more than 12 hours and after the cleaning staff had gone through the rooms.

Great location, central and close to where we wanted to go for a concert. Breakfast buffet was great. Valet parking was very handy. Staff are all friendly and lovely.

枕とベッドが身体に合っているので毎回宿泊させていただいてます。が隣部屋の騒音、大声ででなくても聞こえてきますので耳栓して寝るのがオススメ。

The staff were great. The location was walkable to everything. However, this hotel is very dated and very old for a 4 star hotel in todays time. It needs a renovation and even new paint. Also more channels other than just local tv for a four star hotel.

Great suite, lots of room … helpful staff & easy access to all city attractions…

Good location and rooms nice size. Hotel probs getting a bit old but rooms were excellently cleaned and stocked. Hotel was pretty full and we didnt really notice much noise which was great.

Okay

Xx

Good

It was a long overdue trip to Perth, after spending much time searching for the right accommodation I opted for Mecure which by most standards is and has been a good option. We weren’t overly disappointed because we didn’t spend all that much time in the room except for the latter part of our evening and a little bit in the morning. The bathroom was the greatest let down. No extractor fan meant after a shower the bathroom was muggy as could be, the shower itself is beyond tiny, the old style mixers meant regulating water temp was a problem, the wash basin has surface cracks. The overall room is in desperate need of a facelift but it’s ok, as average as average could be. My overall rating would be 2.5 to max 3 star rating. Would we return probably not. The best part of the accommodation was the location and that too our view was overlooking a very unsightly rooftop. Mercure…invest in a revamp! Last but not least we had the most inconsiderate bunch of people on our floor, made an absolute racket towards midnight and early morning.

Accomodative. Very easy late check in

Handy

The hotel is relaxedly quiet and the staff are warm, professional, non-intrusive - yet helpful when needed. The bed was comfortable and the sheets crisp! It had all that was needed. The shampoo, conditioner & bodywash products were so delightful that I have ordered some for home use! I did need to request decaf coffee sachets & housekeeping promptly provided some. A shower cap might be a nice addition to the complimentary items available. And maybe an oatmeal or shortbread biscuit, to go with a cuppa? It was nice to have the tea, coffee & milk. Could maybe add hot chocolate sachets? The restaurant on the Mercure's Hay Street entrance serves tasty food and is open at useful hours. All in all, a happy, restful stay at a hotel close to many useful venues from the waterfront, to churches, shopping malls, cafés and the Perth Mint!

Great stay. Centrally located. Excellent staff.