Windsor Tower Hotel

I would have loved to have a kettle in the room to boil water at night They should also provide complimentary bottle of water on the first day of arrival. Apart from this the hotel was good, service was also good.

Poor!!

Uma maravilha !

The hotel is located in an upscale Neighbourhood that is close to a more private beach with fewer people. It is about a half hour or more depending on traffic from Ipanema and Copacabana beaches. There are restaurants along the main street. There was a Terrace on the 18th floor, which has an excellent view of the city and the multilingual front desk staff is excellent to work with for recommendations and directions. If you want to try the subway it is about a 10 minute Uber ride to the local station and the subway is very simple to take based on my experience in other foreign cities. If you are a senior citizen, you can present your ID to a staff person and ask if they will let you ride free. The ride from the airport is approximately 45 - 60 minutes depending on traffic and the Uber option is the best in my opinion. I took a taxi from the airport mid day and paid $75 Rs. I used the hotel one time for pizza which was excellent, but overall the prices there were a bit inflated and I spent more time checking out local culture and foods in different areas of the city. I would also recommend that you try one of the boat tours along the coast. I enjoyed a sunset cruise, which worked out well for me. I plan to come back when the weather is nicer. I would say that May probably isn't the best time of year weatherwise and my understanding is that November and December are warmer with more sun.

Great place for the price, though a bit noisy. Definitely worth it.

Very nice place for a decent price.

Super close to the ocean, friendly staff, very good breakfast

On the plus side the room was clean and the bed was comfortable. The buffet breakfast was excellent, really top quality breakfast. On the downside there was no tea/coffee making facility in the room. Had to pay for a bottle of still water on check out. Nearly every other hotel I stay in would have complimentary water. The staff at the pool bar were not very friendly at all (maybe we caught them on a bad couple of days).

Wonderful place .

Great service

Room was clean, staff very helpful, pool and sauna clean and well maintained, excellent breakfast and free activities (exercise, yoga and stretching) included. Excellent italian/pizza themed restaurant in the building. Good selection of restaurants/bars nearby. Downsides/hotel. no kettle/tea/coffee in the room. Bottled water in the fridge priced as at airports, the cafeteria does not have water refill station (the breakfast water stations have note not to refill, duly ignored by some guests despite reasonable hygiene reasons). !!The hotel could do much better on this, especially that there is no close supermarket near by (at least within my walking safety limits, one needs an uber/taxi, see below for security). Only staff at the reception/restaurant and phone helpline speak good english, outside this hard to communicate (esp. bell boy team, sports activity teams). My door card died on me twice (+once on a friend) requiring to rush back back to reception to get a replacement (Unsure, if this is security measure to make sure the guests are alive (along the inevitable in many hotels now daily calls if you hang out privacy notice) or a tech glitch...) Downsides - general/area. While not a favela, I heard a conference attendee was robbed at gunpoint on street between Tower and Atlantico, another friend had belongings stolen on the beach. There is a lot of visible security, unsure what they do beside the show. Definitely far more action is needed from the Brazilian government.

Our stay at the Windsor Towers in Rio de Janeiro was wonderful, and the experience was elevated even more by the exceptional front desk service. From the moment we arrived, we felt welcomed and well cared for. One individual who truly stood out was Guilherme. His service went far above and beyond anything we could have expected. Because we did not speak the language, he took it upon himself to ensure we were fully supported—finding solutions, contacting the right people on our behalf, and advocating for us every step of the way. What impressed us most was that he continued to follow through and make sure everything was resolved even on his day off. Guilherme’s professionalism, kindness, and genuine care for our well-being were remarkable. Despite his extraordinary efforts, he humbly kept saying he was “just doing his job.” If that’s the case, then Windsor Towers is incredibly fortunate to have someone of his caliber on their team. He is truly an outstanding individual and a credit to the hotel. We are extremely grateful for his help and highly recommend Windsor Towers to anyone visiting Rio. Service like this makes all the difference and turns a great stay into an unforgettable one. —Thank you, Guilherme, and thank you, Windsor Towers!

THE VIEW IS AMAZING

Excellent service!

The room was good and staff were well-behaved and helpful. My only reason for a 4 star instead of 5 star is that I was given a room on the 5th floor with a view of another tower of a neighboring hotel.

Great stay. Only feedback is you should have coffee or tea in the room and considering you don’t advise drinking the water, you should provide some bottles for free per day… even 1!

Clean room, amenities.

El hotel es hermoso, con una pileta y una terraza increíbles. La atención es excelente: todo el personal es muy amable y siempre está dispuesto a ayudar. Nosotros pagamos el desayuno y valió totalmente la pena: muy completo, con muchísimas opciones y todo riquísimo. La ubicación también es excelente, a solo una cuadra de la playa, que es preciosa, y rodeada de varios lugares para comer. La habitacion no es muy grande pero la cama es enorme y super comoda. Todo esta muy limpio y prolijo. Lo único negativo es que el hotel es bastante ruidoso. Desde la habitación se escuchan mucho las voces de otras personas y el ruido en los pasillos, especialmente a la mañana, cuando el personal de limpieza conversa. Fuera de eso, la estadía fue muy buena. La ubicación, las vistas y las instalaciones realmente hacen que valga la pena.

Miscommunication with cleaning crew. Bath towel ripped when using it. Room ley frequently didn’t work and when it dis, I had a hard time opening the door. I was told to raise the doorknob before opening it. Other that that, ai would rate this hotel a 3.5. Spend your money at Windsor Barra or Oceânico. Not at Windsor Tower. I would not stay at this property in the future, unless the price is right for the value.

Great hotel great location, friendly and helpful staff.