Sandman Hotel Cranbrook

Hotels
Finding rooms for you...
7.4
/10
Pleasant
1,000 reviews

What Guests Say About Their Stay

Catherine

10.0
/ 10
Perfect for what we needed. My only complaint would be the big trucks that park on the side of building and start up really early and the gas fumes come through the heat/ac unit.

David

10.0
/ 10
There was no elevator and the lady at the front desk offered to carry my luggage up the stairs. I’m a man so I said I would do it but it was a nice offer, very unexpected.

Kelly

10.0
/ 10
Only stayed a night, staff was very friendly and welcoming. Room was clean.
In the Area
See Map
405 Cranbrook Street, Regional District of East Kootenay, Cranbrook, British Columbia, Canada, V1C3R5

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Sandman Hotel Cranbrook is a good choice when you are visiting Cranbrook. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more

What's around Sandman Hotel Cranbrook

405 Cranbrook Street, Regional District of East Kootenay, Cranbrook, British Columbia, Canada, V1C3R5
Discover More Places
Lobby Sandman Hotel Cranbrook
Lobby 2 Sandman Hotel Cranbrook

Discover More About Sandman Hotel Cranbrook

General
Near Cranbrook Mall

Location
With a stay at Sandman Hotel Cranbrook in Cranbrook, you'll be within a 10-minute walk of Cranbrook Mall and MBSS Grounds. This hotel is 0.6 mi (0.9 km) from Key City Theatre and 0.7 mi (1.2 km) from Rec Plex Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cranbrook Mall - 0.4 km / 0.3 mi
MBSS Grounds - 0.4 km / 0.3 mi
Key City Theatre - 0.5 km / 0.3 mi
Rec Plex Park - 0.8 km / 0.5 mi
Cranbrook City Hall - 0.8 km / 0.5 mi
Western Financial Place - 0.8 km / 0.5 mi
Baker Park - 0.9 km / 0.6 mi
Rotary Park - 0.9 km / 0.6 mi
Balment Park - 0.9 km / 0.6 mi
Cranbrook History Centre - 1 km / 0.6 mi
Laurie - 1.1 km / 0.7 mi
Tamarack Centre - 1.3 km / 0.8 mi
Landmark Cinemas Cranbrook - 1.3 km / 0.8 mi
Cranbrook Dog Park - 1.7 km / 1.1 mi
Regional District of East Kootenay - 1.7 km / 1.1 mi

The preferred airport for Sandman Hotel Cranbrook is Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14.1 km / 8.7 mi

Renovations
The following facilities or services will be unavailable from May 1 2026 to September 30 2026 (dates subject to change):

  • Swimming pool

Facilities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Business Facilities
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Dining
Enjoy a meal at Denny's Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 72 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Sandman Hotel Cranbrook

Entertainment Facility Sandman Hotel Cranbrook
Entertainment Facility
Common Space Sandman Hotel Cranbrook
Common Space
Lobby Sandman Hotel Cranbrook
Lobby
Accommodation Services Sandman Hotel Cranbrook
Accommodation Services
Exterior Sandman Hotel Cranbrook
Exterior

Hotel Services

  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Business facilities
  • Computer station

General

  • Banquet
  • Parking

Public Facilities

  • Parking
  • Smoke-free area

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Things to Do

  • Indoor pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sandman Hotel Cranbrook

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 10:00 AM to 10:00 PM.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
16:00 - 06:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, No rollaway/extra beds available, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - 06:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sandman Hotel Cranbrook
72
Number of floors in Sandman Hotel Cranbrook
2
Another facilities in Sandman Hotel Cranbrook
Luggage storage, Express check-out, 24-hour Receptionist, Meeting rooms, Business facilities

Frequently asked question in Sandman Hotel Cranbrook

What are available facilities at Sandman Hotel Cranbrook?
There are top facilites at Sandman Hotel Cranbrook such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sandman Hotel Cranbrook?
The standard check-in time at Sandman Hotel Cranbrook is starting from 16:00 - 06:00 while the latest check-out time is at Before 11:00
Does Sandman Hotel Cranbrook provide breakfast?
Yes, Sandman Hotel Cranbrook provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sandman Hotel Cranbrook?
Sandman Hotel Cranbrook is a 2.5-star hotel.
How many floors does Sandman Hotel Cranbrook have?
Sandman Hotel Cranbrook has 2 floors.
See All

More Reviews from Other Guests in Sandman Hotel Cranbrook

7.4
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel Cranbrook

Number of reviews per page
20
40
Top reviews
Jade
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was great and very spacious. Only concern was the beds were small. Had to put one of my kids on the floor as the double beds were just too squishy for 4 of us. But staff was very helpful to give me comforters and blankets to make a bed
Catherine
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect for what we needed. My only complaint would be the big trucks that park on the side of building and start up really early and the gas fumes come through the heat/ac unit.
Adrienne
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old hotel. Had to slam room door shut or it wouldn't close because of how misaligned the latch was. Amenities were all closed/out of order. Staff were friendly, but neglected to mention until I checked out that housekeeping only comes when requested. Seems like something to mention up front when they do things the opposite way of every other hotel. Kitchenette lacked basics like cutlery. This place is fine for a night, but I don't see ever going back.
Read More
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay. Thank you
Barbara
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk lady was very helpful she could tell I had some mobility issues. My biggest complaint is the bathrooms were not upgraded for people with issues. No hand rails in tub and toilet area, the toilet was so low I had to use door and tub to get up and down.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no elevator and the lady at the front desk offered to carry my luggage up the stairs. I’m a man so I said I would do it but it was a nice offer, very unexpected.
Barry
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff was helpful and friendly
Ingo
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property shows neglect and should be torn down. There are much better options in Cranbrook, as we learned while looking around.
Alika
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We chose this hotel because it was advertised as pet friendly, which was important for us. The staff were genuinely very sweet and helpful throughout our stay, which we really appreciated. That said, the room we were assigned was quite disappointing. It felt run down and didn’t seem very clean, to the point where I kept my shoes on the entire time. The shower itself worked, but the tub spout diverter (the part used to switch water from the showerhead to the bathtub faucet) didn’t function properly. I’m not sure if pet-friendly guests are assigned specific rooms, but overall I wasn’t impressed with the condition of the room we stayed in. The saving grace of the experience was definitely the staff, who were kind, approachable, and very helpful.
Read More
Nadja
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was disgusting, the bathroom was FULL of black mould. Every corner in the room was full of dust, the safety lock on the door was ripped off, only 2 towels left out for us, the walls and doors are beat up. This hotel needs a serious face lift and they shouldn’t be charging $220 a night to stay. The staff couldn’t give us a refund as we booked through Expedia, they made up excuses as to why. Very disappointed.
Read More
Chris
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom and fixtures could be updated.
Kelly
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only stayed a night, staff was very friendly and welcoming. Room was clean.
Dwayne
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Hotel is dated and in serious need of maintenance and upgrading. No breakfast and pool was out for maintenance, price is too high for the rooms.
Joseph
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There is no breakfast, room smelled like smoke.
Kendra
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great and only did the lower stars as it is winter going into spring so there is that dirty and dusty look still.
Virginia
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bathroom was not cleaned before our stay. My car was broken into twice in the parking lot. The front desk staff I interacted with was very friendly and very kind.
Alex Samuel
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Edward w
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The pool was out of order for the whole stay.
Carly
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It would have been nice if on the web site it would have said their pool was closed. That was a big disappointment. They only have coffee until 1pm. Other than that it was ok. Nothing special.
Laura
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean and the staff was super friendly and nice
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sandman Hotel Cranbrook

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sandman Hotel Cranbrook

Number of reviews per page
20
40
Top reviews
Jade
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was great and very spacious. Only concern was the beds were small. Had to put one of my kids on the floor as the double beds were just too squishy for 4 of us. But staff was very helpful to give me comforters and blankets to make a bed
Catherine
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect for what we needed. My only complaint would be the big trucks that park on the side of building and start up really early and the gas fumes come through the heat/ac unit.
Adrienne
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old hotel. Had to slam room door shut or it wouldn't close because of how misaligned the latch was. Amenities were all closed/out of order. Staff were friendly, but neglected to mention until I checked out that housekeeping only comes when requested. Seems like something to mention up front when they do things the opposite way of every other hotel. Kitchenette lacked basics like cutlery. This place is fine for a night, but I don't see ever going back.
Read More
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We enjoyed our stay. Thank you
Barbara
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The front desk lady was very helpful she could tell I had some mobility issues. My biggest complaint is the bathrooms were not upgraded for people with issues. No hand rails in tub and toilet area, the toilet was so low I had to use door and tub to get up and down.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no elevator and the lady at the front desk offered to carry my luggage up the stairs. I’m a man so I said I would do it but it was a nice offer, very unexpected.
Barry
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff was helpful and friendly
Ingo
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property shows neglect and should be torn down. There are much better options in Cranbrook, as we learned while looking around.
Alika
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We chose this hotel because it was advertised as pet friendly, which was important for us. The staff were genuinely very sweet and helpful throughout our stay, which we really appreciated. That said, the room we were assigned was quite disappointing. It felt run down and didn’t seem very clean, to the point where I kept my shoes on the entire time. The shower itself worked, but the tub spout diverter (the part used to switch water from the showerhead to the bathtub faucet) didn’t function properly. I’m not sure if pet-friendly guests are assigned specific rooms, but overall I wasn’t impressed with the condition of the room we stayed in. The saving grace of the experience was definitely the staff, who were kind, approachable, and very helpful.
Read More
Nadja
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was disgusting, the bathroom was FULL of black mould. Every corner in the room was full of dust, the safety lock on the door was ripped off, only 2 towels left out for us, the walls and doors are beat up. This hotel needs a serious face lift and they shouldn’t be charging $220 a night to stay. The staff couldn’t give us a refund as we booked through Expedia, they made up excuses as to why. Very disappointed.
Read More
Chris
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom and fixtures could be updated.
Kelly
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only stayed a night, staff was very friendly and welcoming. Room was clean.
Dwayne
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff were friendly and helpful. Hotel is dated and in serious need of maintenance and upgrading. No breakfast and pool was out for maintenance, price is too high for the rooms.
Joseph
icon-with Children
with Children
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

There is no breakfast, room smelled like smoke.
Kendra
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was great and only did the lower stars as it is winter going into spring so there is that dirty and dusty look still.
Virginia
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bathroom was not cleaned before our stay. My car was broken into twice in the parking lot. The front desk staff I interacted with was very friendly and very kind.
Alex Samuel
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good
Edward w
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The pool was out of order for the whole stay.
Carly
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It would have been nice if on the web site it would have said their pool was closed. That was a big disappointment. They only have coffee until 1pm. Other than that it was ok. Nothing special.
Laura
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was clean and the staff was super friendly and nice
Number of reviews per page
20
40