How many rooms are available at The Charles Hotel?

The Charles Hotel has 12 rooms in total.

Does The Charles Hotel provide parking?

Yes, The Charles Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Charles Hotel?

The Charles Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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The Charles Hotel

Name: The Charles Hotel
Address: 209 Queen St, Ontario, Canada, L0S 1J0, 209 Queen St, Ontario, L0S 1J0, Canada
Rating: 8.8

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8.8

/10

Very Good

668 reviews

What Guests Say About Their Stay

Jennifer

10.0

/ 10

Staff are extremely friendly and I loved the little welcome gift upon arrival. Location was perfect. Right downtown and easy to walk or bike to everything. Our first room was comfortable, but not very bright so we requested to change. They kindly moved us to a much brighter room, which was an upgrade because it had a patio. So nice...but the bed was very noisy and not as comfortable, which was a bit surprising. We had dinner one night at the restaurant on-site and it was absolutely delicious. And our server was so kind and attentive! Highly recommend!!

Robert

10.0

/ 10

Nice clean room. Helpful, friendly staff. Quiet, convenient location. Beautiful veranda to to sit and enjoy a few moments to watch the world go by. Thank you Charles Inn.

Rafelina

10.0

/ 10

Nice property. Charming. Front desk attendant didn’t know where are rooms were’, but just lack of training. Still very helpful and apologetic. Wish there was a coffee maker in the room.

In the Area

See Map

209 Queen St, Ontario, Canada, L0S 1J0

Main Facilities

24-Hour Front Desk

Parking

WiFi

The Charles Hotel is located in area / city Ontario. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around The Charles Hotel

209 Queen St, Ontario, Canada, L0S 1J0

Discover More Places

Discover More About The Charles Hotel

General
In Niagara-on-the-Lake (Old Town Historic District)

Location
With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 6 minutes by foot from Niagara-on-the-Lake Golf Club. This boutique hotel is 0.1 mi (0.2 km) from Lake Ontario and 0.5 mi (0.8 km) from Simcoe Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Niagara-on-the-Lake Golf Club - 0.5 km / 0.3 mi
Lake Ontario - 0.5 km / 0.3 mi
Fort Mississauga - 0.5 km / 0.3 mi
NEOB Lavender Boutique - 0.5 km / 0.3 mi
Simcoe Park - 0.6 km / 0.4 mi
St. Vincent De Paul Church - 0.9 km / 0.6 mi
Niagara River - 1 km / 0.6 mi
Shaw Festival Theatre - 1.4 km / 0.9 mi
Butler's Barracks - 1.5 km / 1 mi
Fort George National Historic Site - 1.6 km / 1 mi
Jackson-Triggs Winery - 2.2 km / 1.4 mi
Peller Estates Winery - 3.1 km / 1.9 mi
McFarland House - 4.4 km / 2.7 mi
Laura Secord Homestead - 11.3 km / 7.1 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 32.3 km / 20.1 mi
Buffalo Niagara Intl. Airport (BUF) - 67 km / 41.6 mi
Billy Bishop Toronto City Airport (YTZ) - 125 km / 77.7 mi
Toronto Pearson Intl. Airport (YYZ) - 122.2 km / 75.9 mi
John C. Munro Hamilton Intl. Airport (YHM) - 94.8 km / 58.9 mi

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
Free self parking is available onsite.

Dining
Enjoy international cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 12 individually decorated guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.

All facilities in The Charles Hotel

Entertainment Facility

Common Space

Lobby

Exterior

Bedroom

General

Parking
Terrace

Public Facilities

Parking
Smoke-free area

Transportation

Limited parking

Things to Do

Garden

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Charles Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 11:00

Fee for cooked-to-order breakfast: approximately CAD 35 for adults and CAD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Events/parties not allowed, Noise-free rooms not guaranteed, Contactless check-in is available, No elevators

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Charles Hotel	12
Number of floors in The Charles Hotel	2
Another facilities in The Charles Hotel	Terrace, Smoke-free area, Limited parking, Garden, Breakfast

Frequently asked question in The Charles Hotel

What are available facilities at The Charles Hotel?

There are top facilites at The Charles Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Charles Hotel?

The standard check-in time at The Charles Hotel is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00

Does The Charles Hotel provide breakfast?

Yes, The Charles Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Charles Hotel?

The Charles Hotel is a 4.0-star hotel.

How many floors does The Charles Hotel have?

The Charles Hotel has 2 floors.

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More Reviews from Other Guests in The Charles Hotel

Overall Ratings & Reviews The Charles Hotel

Other sources (668)

8.8

Very Good

From 668 reviews

Cleanliness

9.2

Room Comfort

8.6

Location

10.0

Service and Facilites

9.4

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Traveler Reviews The Charles Hotel

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Top reviews

Katherine

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We were on the package deal, wonderful Breakfast great staff

Helene

Friends and Family Family

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Hôtel avec cachet qui a besoin d’un peu de rénovations. Localisation intéressante. Personnel accueillant et gentil

Clean rooms. Helpful staff. Quiet location. Close to everything.

lori

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The property is beautiful and the staff is really top-notch, especially the staff at breakfast. Food is phenomenal and everyone is so friendly. My only real Complaint that would probably stop me from going back was it was difficult to sleep due to the lighting and noise. The first night there was a party booked on the outdoor patio, which was right below my window. It ended fairly early, so that wasn’t a huge issue, but the room is very hard to lock out the light because they have lights strong on the balconies which do not get turned off at night and illuminate in the room, even with the shutters closed and there’s light coming in from the doorway and see the hallway. I understand it’s a classic old home and that’s to be expected, but it was hard to sleep. Other than that, it really is beautiful and located close to the water, golf course in the main road into town. If I do go back, I would stay in a room that doesn’t face the street

Deborah

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful stay.

Sue

with Partner

10.0

/10

Reviewed 16 week(s) ago

My wife and I got lucky with finding this hotel. We based our decision on pictures and reviews and were very pleased w/ the results. This hotel is within a block or two of the shops and restaurants on or near Queen St, very convenient and sits on the edge of Niagara on the Lake Public golf course, very peaceful setting. The building is nearly 200 years old which adds to the charm. The staff was warm and welcoming on-site dining and drinks are top notch. Amy will take your order and has a load of recommendations for activities and wineries. We would definitely stay here again.

JEAN-PAUL

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Super nice hotel

Mary

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

great!

Fay

with Partner

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

We had a good stay and a good sleep at the Charles Hotel.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.