The Charles Hotel

ห้องที่เข้าพักชื่อเดซี่ สวยน่ารักมาก ห้องน้ำสะอาด มีระเบียงสำหรับพักผ่อนและชมวิว พนักงานให้ความช่วยเหลือมีอัธยาศัยดี ตอนเช้าเช็คเอ้าท์ห้องอาหารยังไม่เปิดพนักงานนำอาหารเช้าใส่กล่องมาให้ทานระหว่างเดินทาง ประทับใจมาก ถ้าได้เช็คอินเร็วกว่านี้จะดีมาก

ห้องที่เข้าพักชื่อเดซี่ สวยน่ารักมาก ห้องน้ำสะอาด มีระเบียงสำหรับพักผ่อนและชมวิว พนักงานให้ความช่วยเหลือมีอัธยาศัยดี ตอนเช้าเช็คเอ้าท์ห้องอาหารยังไม่เปิดพนักงานนำอาหารเช้าใส่กล่องมาให้ทานระหว่างเดินทาง ประทับใจมาก ถ้าได้เช็คอินเร็วกว่านี้จะดีมาก

Great historic hotel walkable to town. Hotel staff extremely kind and helpful. Wonderful cooked to order breakfast. Great overall experience!

Friendly and welcoming staff . We had a spacious room at the front of the building with a comfortable bed . Location is perfect to visit the historic town on foot . Easy access to the bike path. Beautiful grounds and very quiet . Highly recommend !

Great place to stay for a reasonable price. Lighting in the rooms should be updated to an optional brighter format.

The outside was

Very clean, well kept and nice staff

Heritage building was quaint. First room had no hot water but staff quickly moved us. Great location for walking to waterfront and shops/restaurants.

Beautiful front porch w flowers and a welcoming view

We arrived early

The Charles is perfectly located for exploring Niagara-on-the-Lake, and by being at the end of the shopping area it avoids having the tourist crowds. All the Staff were wonderful: helpful, friendly, knowledgeable and attentive. Special call-out to the breakfast staff who were exceptional. The food at Breakfast (omelette- wow) and fine-dining in The Hobnob was also exceptional. The building is charming and beautiful, but looking tired with flaking paint and wobbly paving. Although there are terrace areas, the furniture is old, dusty and tatty- so it does not encourage you to sit down. Hot water for a shower can take up to 5 minutes running to become hot through the old plumbing ( yes I timed it!) As a sign of neglect, one of the trees partly collapsed whilst we were in our bedroom and luckily it fell away from our window and came down blocking the side road - this was quickly cut up and removed to reopen the road, but it could have been tragic it if fell down on our room or on top of cars in the car park or road. I hope the remove the remaining part of the tree as it was hollowed out by beetles. Several other trees also showed major insect damage and die-back… future trouble. Overall, it is highly recommended inspite of the lack of maintenance.

very quaint and quintessential. excellent food - had dinner at the restaurant. Great customer service and friendly staff. Great location. Rooms were a bit small - was hard to maneuver in the room - couldn't even bring up suitcases - nowhere to put them.

Beautiful. I just didn’t realize how small the room would be.

Beautiful property

We had an amazing stay! Will come again

The room was spacious and comfortable. We had an issue with shower, Aliyah was helpful and sweet and made everything perfect again.

The employees were a very nice and accommodating

The room was extremely small. We kept falling over our own suitcases. The decor was not appealing. The coat rack in the bathroom that served as a towel rack fell over when no one touched it, and it was not overloaded. The lightbulbs in the fixtures did not match: warm white in some; bright white in others. The bushes are overgrown over the walks so it was necessary to go off the walk to get to the parking lot. One of the light fixtures in the parking lot had been hit by a car at some point and was still not repaired. The sidewalks in general were not high-heel friendly.

Really enjoyed our stay. The staff was very friendly. Only stayed one night and we would stay again. Pillows were our only issue but that is always a matter of preference.