How many rooms are available at The Charles Hotel?

The Charles Hotel has 12 rooms in total.

What do past guests say about The Charles Hotel?

The Charles Hotel is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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The Charles Hotel

Name: The Charles Hotel
Address: 209 Queen St, Ontario, Canada, L0S 1J0, 209 Queen St, Ontario, L0S 1J0, Canada
Rating: 8.6

Inn

8.6

/10

Very Good

492 reviews

What Guests Say About Their Stay

Renato

10.0

/ 10

Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit

Linda

10.0

/ 10

The room was spotless, and ALL the staff were kind and helpful. Would definitely stay there again.

Frances

10.0

/ 10

yes, all the staff were helpful and made our stay and our evening meal outstanding.

In the Area

See Map

209 Queen St, Ontario, Canada, L0S 1J0

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

In Niagara-on-the-Lake (Old Town Historic District)

Available Room Types in The Charles Hotel

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What's around The Charles Hotel

209 Queen St, Ontario, Canada, L0S 1J0

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Discover More About The Charles Hotel

General

In Niagara-on-the-Lake (Old Town Historic District)

Location

With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This boutique inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Niagara River Gorge - 0.1 km / 0.1 mi
Museum of the Paranormal - 0.2 km / 0.2 mi
Royal George Theatre - 0.4 km / 0.2 mi
Niagara-on-the-Lake Golf Club - 0.5 km / 0.3 mi
Lake Ontario - 0.5 km / 0.3 mi
Fort Mississauga - 0.5 km / 0.3 mi
Simcoe Park - 0.6 km / 0.4 mi
St. Vincent De Paul Church - 0.9 km / 0.6 mi
Niagara River - 1 km / 0.6 mi
Shaw Festival Theatre - 1.4 km / 0.9 mi
Butler's Barracks - 1.5 km / 1 mi
Fort George National Historic Site - 1.6 km / 1 mi
Jackson-Triggs Winery - 2.2 km / 1.4 mi
Peller Estates Winery - 3.1 km / 1.9 mi
McFarland House - 4.4 km / 2.7 mi

The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 32.3 km / 20.1 mi
Buffalo Niagara Intl. Airport (BUF) - 67 km / 41.6 mi
Billy Bishop Toronto City Airport (YTZ) - 125 km / 77.7 mi
Toronto Pearson Intl. Airport (YYZ) - 122.2 km / 75.9 mi
John C. Munro Hamilton Intl. Airport (YHM) - 94.8 km / 58.9 mi

Facilities

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities

Free self parking is available onsite.

Dining

Enjoy international cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 12 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

All facilities in The Charles Hotel

Bar, Cafe and Lounge

Entertainment Facility

Common Space

Lobby

Exterior

Public Facilities

Others
Restaurant
Smoke-free area

Food and Drinks

Bar
Breakfast

General

Parking
Terrace

Hotel Services

24-hour Receptionist
Concierge

Things to Do

Garden

Connectivity

Free WiFi

Accommodation Policy & General Information in The Charles Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 11:00

Fee for cooked-to-order breakfast: approximately CAD 35 for adults and CAD 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Events/parties not allowed, Noise-free rooms not guaranteed, Contactless check-in is available, No elevators

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Charles Hotel	12
Number of floors in The Charles Hotel	2
Another facilities in The Charles Hotel	Others, Smoke-free area, Bar, Breakfast, Parking

Frequently asked question in The Charles Hotel

What are available facilities at The Charles Hotel?

There are top facilites at The Charles Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Charles Hotel?

The standard check-in time at The Charles Hotel is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00

Does The Charles Hotel provide breakfast?

Yes, The Charles Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Charles Hotel?

The Charles Hotel is a 4.0-star hotel.

How many floors does The Charles Hotel have?

The Charles Hotel has 2 floors.

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More Reviews from Other Guests in The Charles Hotel

Overall Ratings & Reviews The Charles Hotel

Other sources (492)

8.6

Very Good

From 492 reviews

Cleanliness

9.2

Room Comfort

8.6

Location

10.0

Service and Facilites

9.2

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Traveler Reviews The Charles Hotel

Number of reviews per page

Top reviews

Renato

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit

michael

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The elegance and the food were top notch.

Jennifer

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

The Hotel is located in a very nice area but the rooms could use some updating. It smells old and the rooms are very small.

Neil

6.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Hotel is positioned well to be relatively quiet from road noise, but close enough to NOTL shops, cafes, restaurants, etc. Position of my room adjacent to creaky stairs, which didn't lend to the best night sleep. View from window was directly into a skip. Shower barely reached warm water.

Beverley

Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Excellent room. All rooms different. Bed was excellent. Had a great night in Charles Hotel & I would go back

Randy

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.

Paul

Leisure with Friends

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.

Gerald

6.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

The main attraction for this hotel is its location right down the shopping street.

Louis

8.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

My only complaint was no hot water at the sink. It was too late at night for me to go to the front desk. I was reluctant to use the shower for that reason. Otherwise I like staying there when I go to the Shaw Festival.

Jennifer

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The Hotel is quaint and charming, a very comfortable and cozy environment with multiple lovely verandas on which to sit and enjoy the surrounding gardens and interior spots to tuck in and enjoy a beautiful meal or a cocktail. Thoroughly enjoyable.

Cynthia

Leisure Family

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful older property, well maintained. Nice staff. We enjoyed our stay

Raymond

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Our favourite place in NOTL

Anne

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Our room was spacious and well appointed; the bed was very comfortable. The shower was beautiful and I appreciated the heated floor.

Debra

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Our stay was very nice even though the battery for the smoke alarm went off in the middle of the night. We were moved to a different room for the night, and the hotel comped our breakfast the next morning.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.