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Mercure Concepción
Hotels
8.4
/10
Very Good
354 reviews
What Guests Say About Their Stay
Daniel
10.0
/ 10
Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
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Kevin
10.0
/ 10
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Ivan
10.0
/ 10
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly!
Stocked bar and a good hotel restaurant!
In the Area
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Cochrane Poniente No. 75, Comuna de Concepción, Provincia de Concepción, Región del Biobío, Chile, 4070295
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Mercure Concepción
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Per room per night (excl. taxes & fees)
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Mercure Concepción Address: Map & Location
Cochrane Poniente No. 75, Comuna de Concepción, Provincia de Concepción, Región del Biobío, Chile, 4070295
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Discover More About Mercure Concepción
Location
Mercure Concepción is a hotel in a good neighborhood, which is located at Concepción.
About Mercure Concepción
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mercure Concepción exclusively for you.
With all facilities offered, Mercure Concepción is the right place to stay.
All facilities in Mercure Concepción
Others
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting rooms
- Business center
Connectivity
- Free WiFi
General
- Banquet
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Mercure Concepción
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately USD 19 per person
- Nearby parking fee: USD 10.32 per night (1 ft away)
- Pet fee: USD 46 per pet, per stay
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 12:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mercure Concepción | 138 |
Another facilities in Mercure Concepción | Others, Smoke-free area, Safety deposit box, Laundry service, Tours |
Frequently asked question in Mercure Concepción
What are available facilities at Mercure Concepción?
There are top facilites at Mercure Concepción such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Mercure Concepción?
Check-in time at Mercure Concepción is staring from 15:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mercure Concepción provide breakfast?
Yes, Mercure Concepción provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mercure Concepción?
Mercure Concepción is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Mercure Concepción?
Mercure Concepción has 138 rooms in total.
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More Reviews from Other Guests in Mercure Concepción
Other sources (354)
8.4
Very Good
From 354 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
8.6
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Traveler Reviews Mercure Concepción
Number of reviews per page
20
40
Top reviews
Daniel
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Me quedé bien aquí, creo que es la mejor opción de Concepción. El personal es muy amable y les gusta ayudar a sus huéspedes. La comida en la noche es excelente, las habitaciones y sus camas muy cómodas. ¡Gracias!
Angel
Friends and Family
6.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
En la página dicen ser friendly pero hay que pagar 30 mil pesos más Impuesto por noche, igual dicen que tienen estacionamiento y en realidad hay que pagar 9 mil pesos. Por lo demás bien ubicado personal muy amable, comidas Excelente. La nevera en la habitación vacía
Kevin
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Nicely kept and presented. AC in room didn’t work but it was repaired promptly. There’s a train next to the building and there are minimal room amenities.
Arturo
8.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The first room they give me, had bad smell, i call immediately to the reception and they change me for another room.
Sherry Christine
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Modern Hotel, Good food, too close to construction and railroad station
Ivan
Business and Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Good central hotel to stay at, my experience with the staff was good, they’re were efficient on their job and friendly!
Stocked bar and a good hotel restaurant!
Johann
Friends and Family
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Super frienly staff , easy parking
John
10.0
/10
Reviewed 81 week(s) ago
Hotels.com verified review
Beautiful views, excellent location, spacious room, clean and nicely appointed. Impressive breakfast.
Verified traveler
Friends and Family
8.0
/10
Reviewed 116 week(s) ago
Hotels.com verified review
Check In was at 3pm instead of 2pm, as most hotels in Chile use to.
Paper bin in the bathroom was dirty when we arrive to the room. When you get a shower you'll spread a lot of water in the bathroom floor. Bathroom doesn't have an exhaust fan.
Hotel doesn't have Room Service.
Jose
Business
8.0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
Very good service. Clean and nice. Food was ok, but few options in the menu. Breakfast was so-so
Luis
Business
6.0
/10
Reviewed 176 week(s) ago
Hotels.com verified review
The room was dirty, no glasses in the bathroom, food at the restaurant was poor. Service was fine, but would not stay at this place again.
Boris
6.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
Hotel esta bien ubicado, pero es ruidoso al estar al lado de la linea del tren, el desayuno es mediocre, al llegar muy lenta la recepción, solo 2 almohadas en la cama, mala limpieza de la habitación
LORENA
Leisure with Partner
4.0
/10
Reviewed 191 week(s) ago
Expedia Group verified review
Very small rooms, breakfast ok but they have to serve you from a very small buffet
Mark
6.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
Disappointing overall. For a brand name hotel like Mercure it was a disappointing. There is no hotel parking and you have to use the public car park next to the hotel and pay. The check in process was the slowest I have ever experienced. The room was ok how not very clean. The bathroom was dirty in the corners. Long hairs everywhere. General maintenance was poor. The entrance from the car park was closed. One of the three lifts was not working- which is frustrating as they are slow and you are only allowed 2 people in the working lifts due to Covid restrictions. Two of four the lobby toilets were out of use. The toilet roll holder was broken in our bathroom. The soap tray in the shower was broken. There was only one drinking glass in a double room. And only one pillow each. Dispute being on the 13 floor the noise from below (trains cars and dogs) was still loud. Overall just disappointing!
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Carlos
Leisure Family
10.0
/10
Reviewed 195 week(s) ago
Expedia Group verified review
Gran lugar para estar, todo el personal muy amable
Hugh
Business
10.0
/10
Reviewed 197 week(s) ago
Expedia Group verified review
The location near downtown and airport was very good. Coffee was good - not the usual Nescafé powder.
There was a mixup with my credit card, but the staff corrected it quickly and they were very friendly.
Verified traveler
Business
6.0
/10
Reviewed 217 week(s) ago
Expedia Group verified review
I like room service
The hotel is close to the train line so is a bit noisy
Verified traveler
Business with Partner
10.0
/10
Reviewed 233 week(s) ago
Expedia Group verified review
Great place to stay, great location, great service, good food
Verified traveler
Business with Partner
10.0
/10
Reviewed 234 week(s) ago
Expedia Group verified review
Great hotel and great services, it was an amazing experience
Mauricio
10.0
/10
Reviewed 252 week(s) ago
Hotels.com verified review
The room was very clean, all of the people were very nice and accommodating, they even allowed us to take 2 sandwiches at breakfast, and bring delivery local food to our room. The TV had an HDMI input so it was easy to stream anything from my MacBook.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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