Renaissance Shenzhen Bay Hotel

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9.4
/10
Exceptional
79 reviews

What Guests Say About Their Stay

Marcello

10.0
/ 10
Hotel novo, bem localizado, equipamento ótimo. Equipe técnica extremamente cordial.
See translation

Kwok Chung Jim

10.0
/ 10
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.

Wei

10.0
/ 10
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
In the Area
See Map
No. 18, Keji South Road, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518507

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Renaissance Shenzhen Bay Hotel is a good choice when you are visiting Nanshan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Renaissance Shenzhen Bay Hotel Address: Map & Location

No. 18, Keji South Road, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518507
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Lobby Renaissance Shenzhen Bay Hotel
Lobby 2 Renaissance Shenzhen Bay Hotel

Discover More About Renaissance Shenzhen Bay Hotel

Location


Staying at Renaissance Shenzhen Bay Hotel is a good choice when you are visiting Nanshan.

About Renaissance Shenzhen Bay Hotel

From business event to corporate gathering, Renaissance Shenzhen Bay Hotel provides complete services and facilities that you and your colleagues need.

Renaissance Shenzhen Bay Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Renaissance Shenzhen Bay Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Renaissance Shenzhen Bay Hotel.

All facilities in Renaissance Shenzhen Bay Hotel

Bar, Cafe and Lounge Renaissance Shenzhen Bay Hotel
Bar, Cafe and Lounge
Swimming Pool Renaissance Shenzhen Bay Hotel
Swimming Pool
Fitness Center Renaissance Shenzhen Bay Hotel
Fitness Center
Functional Hall Renaissance Shenzhen Bay Hotel
Functional Hall
Lobby Renaissance Shenzhen Bay Hotel
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Spa
  • Fitness center

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Renaissance Shenzhen Bay Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Renaissance Shenzhen Bay Hotel
283
Number of floors in Renaissance Shenzhen Bay Hotel
11
Another facilities in Renaissance Shenzhen Bay Hotel
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Renaissance Shenzhen Bay Hotel

What are available facilities at Renaissance Shenzhen Bay Hotel?
There are top facilites at Renaissance Shenzhen Bay Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Renaissance Shenzhen Bay Hotel?
Check-in time at Renaissance Shenzhen Bay Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Renaissance Shenzhen Bay Hotel provide breakfast?
Yes, Renaissance Shenzhen Bay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Renaissance Shenzhen Bay Hotel?
Renaissance Shenzhen Bay Hotel is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Renaissance Shenzhen Bay Hotel have?
Renaissance Shenzhen Bay Hotel has 11 floors.
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More Reviews from Other Guests in Renaissance Shenzhen Bay Hotel

9.4
Exceptional
From 78 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Shenzhen Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Good
Ken
icon-Business
Business
8.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
YEE WAI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

房間光線充足,空調系統非常好。被單潔淨又輕 入住當日前枱職員才知悉生日,特別安排令我們感到非常驚喜。
Marcello
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel novo, bem localizado, equipamento ótimo. Equipe técnica extremamente cordial.
ERIC
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Exceptional buffet breakfast. Such a large variety and great quality with views to match.
HUSEYIN
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.
Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.
tsz kwan
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住
Kwok Tak Kelvin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great
Danny
icon-Business
Business
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
icon-with Children
with Children
2.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

房間整潔而且裝修不錯, 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲, 亦聽到隔離房開水喉聲其他聲, 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受, 簡單難以置信
Hide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

職員佈置很用心,很大,空間感很好,浴室景色優美,如果單向玻璃會更好,浴缸可以雙人浸浴,設備方便,電話致電服務員很快很好處理需求,二張雙人床偏細,沒有咖啡機,梳化既攬枕有一點污跡,不過沒有用所以無關係,泳池很好親子一流,健身房都很好用,還有打拳用品值得推薦很讚!
Shu Wang
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

冷氣唔係好得! 網上圖片與實際不符!
Chui Shan
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

超愛,個高空浴室,房間空間超大~
SUNGJIN
icon-Business
Business
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

The view from the room was really nice and the hotel food was really good too.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Renaissance Shenzhen Bay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 78 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Shenzhen Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Good
Ken
icon-Business
Business
8.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
YEE WAI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

房間光線充足,空調系統非常好。被單潔淨又輕 入住當日前枱職員才知悉生日,特別安排令我們感到非常驚喜。
Marcello
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Hotel novo, bem localizado, equipamento ótimo. Equipe técnica extremamente cordial.
ERIC
icon-with Friends
with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Exceptional buffet breakfast. Such a large variety and great quality with views to match.
HUSEYIN
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.
Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.
tsz kwan
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住
Kwok Tak Kelvin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Great
Danny
icon-Business
Business
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
icon-with Children
with Children
2.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

房間整潔而且裝修不錯, 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲, 亦聽到隔離房開水喉聲其他聲, 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受, 簡單難以置信
Hide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

職員佈置很用心,很大,空間感很好,浴室景色優美,如果單向玻璃會更好,浴缸可以雙人浸浴,設備方便,電話致電服務員很快很好處理需求,二張雙人床偏細,沒有咖啡機,梳化既攬枕有一點污跡,不過沒有用所以無關係,泳池很好親子一流,健身房都很好用,還有打拳用品值得推薦很讚!
Shu Wang
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

冷氣唔係好得! 網上圖片與實際不符!
Chui Shan
icon-with Partner
with Partner
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

超愛,個高空浴室,房間空間超大~
SUNGJIN
icon-Business
Business
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

The view from the room was really nice and the hotel food was really good too.
Number of reviews per page
20
40