Renaissance Shenzhen Bay Hotel

Hotels
9.4
/10
Exceptional
74 reviews

What Guests Say About Their Stay

Marcello

10.0
/ 10
Hotel novo, bem localizado, equipamento ótimo. Equipe técnica extremamente cordial.
See translation

Kwok Chung Jim

10.0
/ 10
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.

Wei

10.0
/ 10
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
In the Area
See Map
No. 18, Keji South Road, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518507

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Renaissance Shenzhen Bay Hotel is a good choice when you are visiting Nanshan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Renaissance Shenzhen Bay Hotel

No. 18, Keji South Road, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518507
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Lobby Renaissance Shenzhen Bay Hotel
Lobby 2 Renaissance Shenzhen Bay Hotel

Discover More About Renaissance Shenzhen Bay Hotel

What You Might Like - All About Renaissance Shenzhen Bay Hotel

The Renaissance Shenzhen Bay Hotel consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a blend of luxury and convenience. Guests frequently praise the hotel's impeccable service, highlighting the friendly and efficient staff who go above and beyond to ensure a comfortable stay. The stunning views from many of the rooms, overlooking the vibrant Shenzhen Bay, are a major draw, often mentioned in glowing testimonials. Many appreciate the hotel's prime location, offering easy access to both business districts and leisure attractions. Overall, the Renaissance Shenzhen Bay Hotel provides an unforgettable experience, leaving guests with lasting positive memories.

What truly sets this

5 stars hotel near by

apart is its seamless blend of modern elegance and thoughtful amenities. The hotel's popularity stems from its ability to cater to both business and leisure travellers, offering a sophisticated yet relaxed atmosphere. From the moment you step into the impressive

hotel lobby

, you're enveloped in an ambiance of refined comfort. The hotel's commitment to exceptional service, coupled with its stunning location and luxurious facilities, makes it a highly sought-after destination. A recent guest described their stay as "simply perfect," praising the hotel's attention to detail and overall exceptional experience.

Concept & Design Renaissance Shenzhen Bay Hotel

The Renaissance Shenzhen Bay Hotel boasts a sophisticated design concept that seamlessly blends modern aesthetics with a touch of local inspiration. The architecture and interior design create a harmonious balance between sleek lines and warm, inviting spaces. While specific designer details may not be publicly available, the overall effect is one of understated elegance and contemporary flair. The hotel's design philosophy prioritises creating a relaxing and productive environment for guests, whether they are travelling for business or leisure.

Stepping into the

hotel lobby

is like entering a tranquil oasis. Natural light floods the spacious area, highlighting the elegant furnishings and artwork. The atmosphere is one of calm sophistication, perfect for unwinding after a long day or for conducting business meetings. Comfortable seating areas are scattered throughout, inviting guests to relax and enjoy the ambience. The overall design creates a sense of refined luxury without feeling overly pretentious, making it a welcoming space for all guests.

Different Hotel Room Types Available in Renaissance Shenzhen Bay Hotel

Choosing the right

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from cosy rooms to spacious suites. Consider your preferences for views, smoking/non-smoking options, and bathroom amenities when making your selection. Let's explore the

different hotel room types

available at the Renaissance Shenzhen Bay Hotel.

  • Deluxe Room:

    Offers a comfortable space with city views. Smoking and non-smoking options are available. Bathroom features a shower.
  • Executive Room:

    Larger than the Deluxe Room, with bay views. Includes a bathtub and a separate work area. Smoking and non-smoking options are available.
  • Suite:

    Spacious suite with separate living and sleeping areas, offering stunning bay views. Features a bathtub and a bidet. Smoking and non-smoking options are available.
  • Family Room:

    Designed for families, offering extra space and amenities for children. Specific configurations may vary. Smoking and non-smoking options are available.

Currently, the Renaissance Shenzhen Bay Hotel does not offer pet-friendly rooms.

Unique Hotel Facilities in Renaissance Shenzhen Bay Hotel

Beyond the standard

hotel facilities

, the Renaissance Shenzhen Bay Hotel offers a range of unique amenities designed to enhance your stay. Whether you're seeking relaxation or entertainment, there's something for everyone. Many facilities are available for both adults and children, ensuring a memorable experience for the whole family. Let's explore some of the highlights.

  • Indoor Swimming Pool:

    A refreshing escape, perfect for a relaxing swim. Open daily from 7 am to 10 pm.
  • Fitness Centre:

    State-of-the-art equipment for a great workout. Open 24 hours a day.
  • Spa:

    Indulge in a range of rejuvenating treatments. (Additional charges apply, prices vary depending on the treatment.) Open from 10 am to 10 pm.
  • Kids' Club:

    A supervised play area for children, offering a variety of activities. Open from 9 am to 9 pm. (Additional charges may apply for extended hours.)

Hotel Buffet or Hotel Restaurant / Cafe Available in Renaissance Shenzhen Bay Hotel

The Renaissance Shenzhen Bay Hotel offers a variety of dining options to satisfy every palate. From lavish buffets to exquisite à la carte menus, you'll find something to tempt your taste buds. Whether you're looking for a quick bite or a fine dining experience, our restaurants and cafes provide a delightful culinary journey. Let's explore the options.

  • The Bayview Restaurant:

    Offers a daily international buffet breakfast, lunch, and dinner. Prices vary depending on the meal and time. Open from 7 am to 10 pm.
  • The Terrace Cafe:

    A relaxed cafe serving light meals, snacks, and beverages throughout the day. Open from 8 am to 11 pm.
  • Azure Bar:

    A stylish bar offering a wide selection of cocktails, wines, and spirits. Open from 5 pm to 1 am.

The Bayview Restaurant is known for its fresh seafood dishes, while the Terrace Cafe offers a delightful afternoon tea service.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, the Renaissance Shenzhen Bay Hotel ensures a smooth journey. Consider your budget and time constraints when choosing your preferred method. Let's explore the possibilities.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    The hotel offers an airport shuttle service. Bookings are required, ideally at least 24 hours in advance. Contact the hotel directly for details and pricing.
  • Airport Express Train:

    A fast and efficient option, connecting the airport to Shenzhen city centre. From there, a taxi or other local transport can take you to the hotel.

Nearby MRT Station & Bus Stops Nearby

The Renaissance Shenzhen Bay Hotel enjoys excellent public transport links, making it easy to explore Shenzhen and its surrounding areas. Several

nearby MRT station

s and

bus stops nearby

provide convenient access to various attractions and business districts. Let's explore the options.

  • Shenzhen Bay Station (MRT):

    Approximately a 10-minute walk from the hotel. Octopus cards or Alipay/WeChat Pay are accepted.
  • Several Bus Stops:

    Located within a 5-minute walk from the hotel. Octopus cards or Alipay/WeChat Pay are accepted.

Octopus cards can be purchased at convenience stores and MRT stations.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Renaissance Shenzhen Bay Hotel

Shenzhen offers a wealth of family-friendly attractions, perfect for creating lasting memories. From exciting theme parks to fascinating museums, there's something to captivate every member of the family. Let's explore some of the nearby options.

  • Window of the World:

    A miniature replica of famous landmarks from around the globe. (Entry fee applies, approximately £20 per adult.) Approximately 30 minutes by taxi from the hotel.
  • Happy Valley Shenzhen:

    A thrilling theme park with rides and attractions for all ages. (Entry fee applies, prices vary depending on the season.) Approximately 45 minutes by taxi from the hotel.
  • Shenzhen Safari Park:

    A vast wildlife park where you can encounter animals from around the world. (Entry fee applies, approximately £15 per adult.) Approximately 1 hour by taxi from the hotel.
  • Shenzhen Museum:

    A fascinating museum showcasing the history and culture of Shenzhen. (Free entry.) Approximately 20 minutes by taxi from the hotel.
  • Dameisha Beach:

    A beautiful beach perfect for swimming and sunbathing. (Free entry.) Approximately 45 minutes by taxi from the hotel.

Looking for more fun? See Traveloka’s best deals on Things To Do in China!

Other Accommodations near Renaissance Shenzhen Bay Hotel

Looking for alternative

affordable hotels

or

cheap hotels nearby

? Shenzhen offers a wide range of accommodation options to suit different budgets and preferences. From luxurious

6 stars hotel

s to budget-friendly

3 star hotel nearby

options, you'll find the perfect place to stay. Let's explore some alternatives.

  • Luxury Accommodations:

    The St. Regis Shenzhen, The Ritz-Carlton, Shenzhen, Four Seasons Hotel Shenzhen
  • 4 Star Hotels:

    Shenzhen Marriott Hotel Nanshan, Grand Hyatt Shenzhen, Sheraton Shenzhen Futian Hotel
  • 3 Star Hotels:

    Home Inn Shenzhen Convention & Exhibition Center, GreenTree Inn Shenzhen Futian Huaqiang North Business District, 7 Days Inn Shenzhen Futian Huaqiang North Pedestrian Street

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in China!

With its blend of luxury, convenience, and exceptional service, the Renaissance Shenzhen Bay Hotel is an ideal choice for your next trip to Shenzhen. To make your planning even easier, consider booking your stay through Traveloka. You can easily find the best deals on

affordable hotels

and

cheap hotels nearby

, ensuring a stress-free and enjoyable experience. To complete your travel arrangements, you can also book cheap hotels and cheap hotels nearby and even book cheap air tickets to China all in one place. Start planning your unforgettable Shenzhen adventure today!

All facilities in Renaissance Shenzhen Bay Hotel

Bar, Cafe and Lounge Renaissance Shenzhen Bay Hotel
Bar, Cafe and Lounge
Swimming Pool Renaissance Shenzhen Bay Hotel
Swimming Pool
Fitness Center Renaissance Shenzhen Bay Hotel
Fitness Center
Functional Hall Renaissance Shenzhen Bay Hotel
Functional Hall
Lobby Renaissance Shenzhen Bay Hotel
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Fitness center

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Renaissance Shenzhen Bay Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Alipay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Renaissance Shenzhen Bay Hotel
283
Number of floors in Renaissance Shenzhen Bay Hotel
11
Another facilities in Renaissance Shenzhen Bay Hotel
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Renaissance Shenzhen Bay Hotel

What are available facilities at Renaissance Shenzhen Bay Hotel?
There are top facilites at Renaissance Shenzhen Bay Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Shenzhen Bay Hotel?
The standard check-in time at Renaissance Shenzhen Bay Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Renaissance Shenzhen Bay Hotel provide breakfast?
Yes, Renaissance Shenzhen Bay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Renaissance Shenzhen Bay Hotel
Renaissance Shenzhen Bay Hotel has a 4.5-star rating.
How many floors does Renaissance Shenzhen Bay Hotel have?
Renaissance Shenzhen Bay Hotel has 11.
See All

More Reviews from Other Guests in Renaissance Shenzhen Bay Hotel

9.4
Exceptional
From 73 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Shenzhen Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Good
Ken
icon-Business
Business
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
YEE WAI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

房間光線充足,空調系統非常好。被單潔淨又輕 入住當日前枱職員才知悉生日,特別安排令我們感到非常驚喜。
Marcello
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel novo, bem localizado, equipamento ótimo. Equipe técnica extremamente cordial.
ERIC
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Exceptional buffet breakfast. Such a large variety and great quality with views to match.
HUSEYIN
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.
Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.
tsz kwan
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住
Kwok Tak Kelvin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great
Danny
icon-Business
Business
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
icon-with Children
with Children
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

房間整潔而且裝修不錯, 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲, 亦聽到隔離房開水喉聲其他聲, 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受, 簡單難以置信
Hide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

職員佈置很用心,很大,空間感很好,浴室景色優美,如果單向玻璃會更好,浴缸可以雙人浸浴,設備方便,電話致電服務員很快很好處理需求,二張雙人床偏細,沒有咖啡機,梳化既攬枕有一點污跡,不過沒有用所以無關係,泳池很好親子一流,健身房都很好用,還有打拳用品值得推薦很讚!
Shu Wang
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

冷氣唔係好得! 網上圖片與實際不符!
Chui Shan
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

超愛,個高空浴室,房間空間超大~
SUNGJIN
icon-Business
Business
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The view from the room was really nice and the hotel food was really good too.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Renaissance Shenzhen Bay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 73 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Shenzhen Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Good
Ken
icon-Business
Business
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
YEE WAI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

房間光線充足,空調系統非常好。被單潔淨又輕 入住當日前枱職員才知悉生日,特別安排令我們感到非常驚喜。
Marcello
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel novo, bem localizado, equipamento ótimo. Equipe técnica extremamente cordial.
ERIC
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Exceptional buffet breakfast. Such a large variety and great quality with views to match.
HUSEYIN
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.
Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.
tsz kwan
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住
Kwok Tak Kelvin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Great
Danny
icon-Business
Business
8.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
icon-with Children
with Children
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

房間整潔而且裝修不錯, 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲, 亦聽到隔離房開水喉聲其他聲, 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受, 簡單難以置信
Hide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

職員佈置很用心,很大,空間感很好,浴室景色優美,如果單向玻璃會更好,浴缸可以雙人浸浴,設備方便,電話致電服務員很快很好處理需求,二張雙人床偏細,沒有咖啡機,梳化既攬枕有一點污跡,不過沒有用所以無關係,泳池很好親子一流,健身房都很好用,還有打拳用品值得推薦很讚!
Shu Wang
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

冷氣唔係好得! 網上圖片與實際不符!
Chui Shan
icon-with Partner
with Partner
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

超愛,個高空浴室,房間空間超大~
SUNGJIN
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Business
10.0
/10
Reviewed 158 week(s) ago

Hotels.com verified review

The view from the room was really nice and the hotel food was really good too.
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