Search Hotels
- /
- 239,231Hotels in China/
- 4,706Hotels in Shaanxi/
- 2,825Hotels in Xi'an/
- Hotel in Shangri-La Xian
See Other Accommodations in Xi'an
See All Photos
Shangri-La Xian
Hotels
9.2
/10
Exceptional
149 reviews
What Guests Say About Their Stay
Bee
10.0
/ 10
Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.
PING
10.0
/ 10
The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.
Felix
10.0
/ 10
The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !
In the Area
See Map
38b Keji Road, Xi'an, Shaanxi, China, 710075
Main Facilities
See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
See more
Available Room Types in Shangri-La Xian
Speed up your search by choosing what you need
Price Display
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
Shangri-La Xian Address: Map & Location
38b Keji Road, Xi'an, Shaanxi, China, 710075
Discover More Places
Discover More About Shangri-La Xian
Location
Shangri-La Xian is located in area / city Xi'an.
About Shangri-La Xian
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shangri-La Xian exclusively for you.
Shangri-La Xian is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Shangri-La Xian.
All facilities in Shangri-La Xian
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Indoor pool
- Spa
- Garden
- Sauna
- Steam room
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Safety deposit box
General
- Parking
- Smoking area
- Banquet
- Reception hall
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Conference rooms
Transportation
- Bus/truck parking
- Airport transfer
- Limo or town car service
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Shangri-La Xian
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately CNY 178 for adults and CNY 89 for children
- Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: Alipay and WeChat Pay
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Shangri-La Xian | 393 |
Number of floors in Shangri-La Xian | 20 |
Another facilities in Shangri-La Xian | Laundry service, Tours, Multilingual staff, Newspaper in lobby, Wedding service |
Frequently asked question in Shangri-La Xian
What are available facilities at Shangri-La Xian?
There are top facilites at Shangri-La Xian such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Shangri-La Xian?
Check-in time at Shangri-La Xian is staring from 15:00 - 12:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Shangri-La Xian provide breakfast?
Yes, Shangri-La Xian provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Shangri-La Xian?
Shangri-La Xian is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Shangri-La Xian have?
Shangri-La Xian has 20 floors.
See All
More Reviews from Other Guests in Shangri-La Xian
Overall Ratings & Reviews Shangri-La Xian
Other sources (149)
9.2
Exceptional
From 149 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
8.6
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Shangri-La Xian
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
One week family holiday to visit Xi’an, full amenities, good service. But hotel is a bit old.
Bee
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.
Read More
PING
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.
Felix
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !
Heinsen
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others.
Heinsen Chan (retired veteran in hospilality industry)
Read More
Kun
Business
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
A very nice stay.
Rebecca
Friends and Family
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Siew Yun Rebecca
Friends and Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
SUZHEN
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Read More
Yi
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The staff here really nice and friendly. They gave me a small toy as souvenirs.
BRIAN T
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Very nice hotel. Will stay again
Jmenon
Leisure with Children
6.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Property need updating
Staff and coverage very helpful
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Had one night stay, great location, good service, breakfast average.
Verified traveler
10.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Juan
10.0
/10
Reviewed 340 week(s) ago
Hotels.com verified review
Excelent hotel, my only critique is the slow internet.
Albert
10.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Damian
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing!
High recommended!!
Verified traveler
Leisure Family
8.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
we like everything while we stayed in Shangri la in Xian. Their food is okay!
Mark
8.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Xi'an
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Shangri-La Xian
Other sources (149)
9.2
Exceptional
From 149 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
8.6
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Shangri-La Xian
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
One week family holiday to visit Xi’an, full amenities, good service. But hotel is a bit old.
Bee
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.
Read More
PING
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.
Felix
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !
Heinsen
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others.
Heinsen Chan (retired veteran in hospilality industry)
Read More
Kun
Business
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
A very nice stay.
Rebecca
Friends and Family
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.
Siew Yun Rebecca
Friends and Family
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.
SUZHEN
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.
Read More
Yi
Leisure with Friends
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The staff here really nice and friendly. They gave me a small toy as souvenirs.
BRIAN T
10.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
Very nice hotel. Will stay again
Jmenon
Leisure with Children
6.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
Property need updating
Staff and coverage very helpful
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Had one night stay, great location, good service, breakfast average.
Verified traveler
10.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Excellent service and clean rooms! Only downside: Xian's air quality is a mess!
Juan
10.0
/10
Reviewed 340 week(s) ago
Hotels.com verified review
Excelent hotel, my only critique is the slow internet.
Albert
10.0
/10
Reviewed 346 week(s) ago
Hotels.com verified review
Enjoyable very friendly staff and helpful especially Angela Li at check in she was very professional and helpful thank you..
Damian
10.0
/10
Reviewed 355 week(s) ago
Hotels.com verified review
Excellent hotel! Whilst being a little outside the central areas, all hotel facilities were amazing!
High recommended!!
Verified traveler
Leisure Family
8.0
/10
Reviewed 360 week(s) ago
Expedia Group verified review
we like everything while we stayed in Shangri la in Xian. Their food is okay!
Mark
8.0
/10
Reviewed 363 week(s) ago
Hotels.com verified review
Its a clean practical place to stay. Beds are more comfortable than most in china. The rooms and interiors are ready for an upgrade/refresh. They look a bit dated which is strange as the outside still looks fresh and modern.
Verified traveler
8.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
I stayed in another Shangri-La in Futian Shenzhen right before this, so there is a direct comparison between two Shangri-La and Futian Shenzhen beats Xi'an hands-down on every aspect.
Number of reviews per page
20
40