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Hotel Boutique Castilla de Leon

Hotels
7.2
/10
Pleasant
143 reviews

What Guests Say About Their Stay

Lipsi

10.0
/ 10
Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊
See translation

FERNANDO S.

10.0
/ 10
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
See translation

Abraham

10.0
/ 10
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
In the Area
See Map
Hermano Miguel y Mariscal Lamar, Cuenca, Azuay, Ecuador

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Boutique Castilla de Leon is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Boutique Castilla de Leon Address: Map & Location

Hermano Miguel y Mariscal Lamar, Cuenca, Azuay, Ecuador
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Lobby Hotel Boutique Castilla de Leon
Lobby 2 Hotel Boutique Castilla de Leon

Discover More About Hotel Boutique Castilla de Leon

General


In Cuenca (Downtown Cuenca)

Location


A stay at Hotel Boutique Castilla de Leon places you in the heart of Cuenca, steps from Plaza Rotary Market and Civic Plaza. This hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.5 mi (0.8 km) from Church of Santo Domingo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza Rotary Market - 0.1 km / 0.1 mi
Civic Plaza - 0.2 km / 0.1 mi
Museum of the Canari Identity - 0.5 km / 0.3 mi
Calderon Park - 0.5 km / 0.3 mi
San Blas Park - 0.6 km / 0.4 mi
Las Conceptas Museum - 0.6 km / 0.4 mi
Church of Santo Domingo - 0.6 km / 0.4 mi
New Cathedral of Cuenca - 0.6 km / 0.4 mi
Convent of the Assumption - 0.7 km / 0.4 mi
Río Tomebamba & Calle Larga - 0.8 km / 0.5 mi
Inter-American Center of Popular Arts - 0.9 km / 0.5 mi
Museum of the Aboriginal Cultures - 0.9 km / 0.5 mi
San Cenaculo Church - 0.9 km / 0.6 mi
San Francisco Plaza Market - 0.9 km / 0.6 mi
Puente Roto - 1.1 km / 0.7 mi

The nearest airports are:
Cuenca (CUE-Mariscal Lamar) - 2.6 km / 1.6 mi
Jose Joaquin de Olmedo Intl. Airport (GYE) - 193.2 km / 120.1 mi

Facilities


Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a television in a common area, and a banquet hall.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

Dining


Take advantage of the hotel's room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 8:00 AM and on weekends from 7:00 AM to 8:00 AM for a fee.

Rooms


Stay in one of 17 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.

All facilities in Hotel Boutique Castilla de Leon

Bar, Cafe and Lounge Hotel Boutique Castilla de Leon
Bar, Cafe and Lounge
Functional Hall Hotel Boutique Castilla de Leon
Functional Hall
Common Space Hotel Boutique Castilla de Leon
Common Space
Lobby Hotel Boutique Castilla de Leon
Lobby
Exterior Hotel Boutique Castilla de Leon
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Things to Do

  • TV lounge
  • Garden

Business Facilities

  • Meeting rooms
  • Conference rooms

Transportation

  • Garage

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hotel Boutique Castilla de Leon

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel Boutique Castilla de Leon
17
Number of floors in Hotel Boutique Castilla de Leon
3
Another facilities in Hotel Boutique Castilla de Leon
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Hotel Boutique Castilla de Leon

What are available facilities at Hotel Boutique Castilla de Leon?
There are top facilites at Hotel Boutique Castilla de Leon such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Boutique Castilla de Leon?
Check-in time at Hotel Boutique Castilla de Leon is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Boutique Castilla de Leon?
Hotel Boutique Castilla de Leon is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Boutique Castilla de Leon have?
Hotel Boutique Castilla de Leon has 3 floors.
How many rooms are available at Hotel Boutique Castilla de Leon?
Hotel Boutique Castilla de Leon has 17 rooms in total.
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More Reviews from Other Guests in Hotel Boutique Castilla de Leon

Overall Ratings & Reviews Hotel Boutique Castilla de Leon

Other sources (143)
7.2
Pleasant
From 143 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Boutique Castilla de Leon

Number of reviews per page
20
40
Top reviews
MARLON K
icon-with Children
with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No running water when I arrived and the hotel did not have emergency water supply service. Very disappointed choice of hotel.
Estefania
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Organización poco profesional, desayuno pésimo
Fernando
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

En general la experiencia fué buena con algunas excepciones. El hotel está ubicado relativamente cerca de todo ( tiendas, restaurantes, supermercados, tranvia, parques) en el centro histórico. Lo Bueno: Las camas estaban suaves y confortables. El personal durante nuestra estadía fué amable y la señora de la limpieza hizo un buen trabajo, no nos faltó lo necesario. Lo Malo: Si se necesita PARQUEO no lo recomiendo ya que no tienen, te mandan a un parqueadero público que te cobra por la noche y también por cada hora. ( En la aplicación No es claro y puedes asumir que si tienen parqueo,) en nuestro caso tuvimos que dejar el vehículo donde un familiar de otra manera nos hubiera salido demasiado costoso. La ducha es mediocre y mal diseñada ya que salpica el agua y moja todo el baño... ( Es un pero que deberian solucionar dando más presión de agua y colocando una cortina).
Read More
gabriel
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

El único problema es que llegue alas 2 de la tarde y no me dejaron entrar de lo demás está bien por eso no le doy 5 estrellas
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Definitely will stay there again
Lipsi
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊
Pablo
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Samuel
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

No elevator, and the worst stairs I have ever climbed.
Kevin A
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Sasha was fantastic!
Maria
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Mikjail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great and cheap
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

A very good hotel
Patricio
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

s/
Monty
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Read More
Dioselina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The hotel was under construction but the staff were amazing.
Dania
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
FERNANDO S.
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Constance Marion
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Lisa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Read More
Dessiree
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Boutique Castilla de Leon

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hotel Boutique Castilla de Leon

Other sources (143)
7.2
Pleasant
From 143 reviews
Cleanliness

7.8

Room Comfort

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Boutique Castilla de Leon

Number of reviews per page
20
40
Top reviews
MARLON K
icon-with Children
with Children
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No running water when I arrived and the hotel did not have emergency water supply service. Very disappointed choice of hotel.
Estefania
2.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Organización poco profesional, desayuno pésimo
Fernando
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

En general la experiencia fué buena con algunas excepciones. El hotel está ubicado relativamente cerca de todo ( tiendas, restaurantes, supermercados, tranvia, parques) en el centro histórico. Lo Bueno: Las camas estaban suaves y confortables. El personal durante nuestra estadía fué amable y la señora de la limpieza hizo un buen trabajo, no nos faltó lo necesario. Lo Malo: Si se necesita PARQUEO no lo recomiendo ya que no tienen, te mandan a un parqueadero público que te cobra por la noche y también por cada hora. ( En la aplicación No es claro y puedes asumir que si tienen parqueo,) en nuestro caso tuvimos que dejar el vehículo donde un familiar de otra manera nos hubiera salido demasiado costoso. La ducha es mediocre y mal diseñada ya que salpica el agua y moja todo el baño... ( Es un pero que deberian solucionar dando más presión de agua y colocando una cortina).
Read More
gabriel
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

El único problema es que llegue alas 2 de la tarde y no me dejaron entrar de lo demás está bien por eso no le doy 5 estrellas
Ruth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Definitely will stay there again
Lipsi
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Estuvo muy bien. El personal súper atento. La ubicación súper cerca de todo. Lo que puede mejorar es la red de internet, ya que no funcionó 😊
Pablo
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

How can you charge more to your “guest” lunch than regular customer. It’s supposed to offer guest the chance to consume more inside your place rather than outside! Meal for guests was $7 and regular customer $5 ?? Not big difference but it counts.
Samuel
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

No elevator, and the worst stairs I have ever climbed.
Kevin A
icon-Leisure
Leisure
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Sasha was fantastic!
Maria
6.0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Mikjail
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great and cheap
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

A very good hotel
Patricio
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

s/
Monty
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Read More
Dioselina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The hotel was under construction but the staff were amazing.
Dania
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
FERNANDO S.
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Constance Marion
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Lisa
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Read More
Dessiree
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

.
Number of reviews per page
20
40