Swissotel Quito

Hotels
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9.2
/10
Exceptional
786 reviews

What Guests Say About Their Stay

Allan Leonardo

10.0
/ 10
Definitely is a great place to stay, my trip into Quito was more memorable because of this beautiful well kept hotel.

Nathalie

10.0
/ 10
Very comfortable and large room. The breakfast buffet is very good and has a lot of option!

Alfonso

10.0
/ 10
Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel.
In the Area
See Map
Av 12 de Octubre y 1820 Luis Cordero, Quito, Pichincha, Ecuador, 1721565

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Swissotel Quito is a hotel is located at Quito. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Swissotel Quito Address: Map & Location

Av 12 de Octubre y 1820 Luis Cordero, Quito, Pichincha, Ecuador, 1721565
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Lobby Swissotel Quito
Lobby 2 Swissotel Quito

Discover More About Swissotel Quito

General


Near Cuyabeno Lodge

Location


A stay at Swissotel Quito places you in the heart of Quito, within a 10-minute walk of Salesian Polytechnic University and Abya Yala Museum. This family-friendly hotel is 7.9 mi (12.7 km) from Quicentro Sur Mall and 0.4 mi (0.7 km) from Uio Microtheater.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Salesian Polytechnic University - 0.5 km / 0.3 mi
Abya Yala Museum - 0.5 km / 0.3 mi
National Polytechnic School - 0.6 km / 0.3 mi
Pontificia Catholic University of Ecuador - 0.7 km / 0.4 mi
Uio Microtheater - 0.7 km / 0.4 mi
Centro Comercial Multicentro - 0.8 km / 0.5 mi
Foch Square - 0.9 km / 0.5 mi
University Andina Simón Bolívar - 0.9 km / 0.5 mi
Weilbauer Museum - 1 km / 0.6 mi
Cuyabeno Lodge - 1 km / 0.6 mi
State Attorney General - 1.1 km / 0.7 mi
Guápulo Viewpoint - 1.2 km / 0.8 mi
Statue of Francisco de Orellana - 1.3 km / 0.8 mi
General Rumiñahui Coliseum - 1.4 km / 0.8 mi
El Ejido Park - 1.4 km / 0.9 mi

The nearest major airport is Mariscal Sucre Intl. Airport (UIO) - 37.4 km / 23.2 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:

  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Fitness facilities

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy fondue at Les Alpes, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 275 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Swissotel Quito

Entertainment Facility Swissotel Quito
Entertainment Facility
Functional Hall Swissotel Quito
Functional Hall
Common Space Swissotel Quito
Common Space
Lobby Swissotel Quito
Lobby
Accommodation Services Swissotel Quito
Accommodation Services

Things to Do

  • Outdoor pool
  • Indoor pool
  • Turkish bath
  • Spa
  • Health club
  • Garden
  • Sauna
  • Steam room

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Area shuttle with surcharge
  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center
  • Tennis court

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Swissotel Quito

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swissotel Quito
275
Number of floors in Swissotel Quito
13
Another facilities in Swissotel Quito
Outdoor pool, Indoor pool, Turkish bath, Spa, Health club

Frequently asked question in Swissotel Quito

What are available facilities at Swissotel Quito?
There are top facilites at Swissotel Quito such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Swissotel Quito?
Check-in time at Swissotel Quito is staring from 15:00 - 05:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Swissotel Quito provide breakfast?
Yes, Swissotel Quito provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Swissotel Quito?
Swissotel Quito is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Swissotel Quito have?
Swissotel Quito has 13 floors.
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More Reviews from Other Guests in Swissotel Quito

9.2
Exceptional
From 786 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Swissotel Quito

Number of reviews per page
20
40
Top reviews
Allan Leonardo
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Definitely is a great place to stay, my trip into Quito was more memorable because of this beautiful well kept hotel.
Lynda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast buffet was wonderful.
Laura
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Luxury at all times, comfort, amazing place
Pedro
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Definitivamente un hotel muy clásico y bonito,excelente servicio de habitación, restaurantes cerca y un staff super amable, pero necesitan renovar las habitaciones, colchón vencido y muy duro, toallas muy usadas y viejas, y el Ac que no mantiene temperatura, si regresamos será en un piso renovado,
David
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked the friendly staff and the work out facilities.
Bahareh
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great but the bed was very hard and uncomfortable
Kevin Lee
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our stay at the Swissôtel Quito was a study in contrasts. While the "hardware"—rooms, breakfast, and security—is objectively excellent, operational shortcomings regarding spa management and a lack of concierge transparency impacted the overall value. Highlights: The rooms are superior, featuring high-end beds, a pillow menu, and soft towels. Room service was precise, and the breakfast buffet—with fresh waffles and churros—is a standout. We appreciated the 4:00 AM "grab-and-go" breakfast and the security team personally escorting us to our car for our airport run. The area is very safe, with a convenient supermarket nearby. Areas for Improvement: The indoor pool was consistently occupied by outside fitness classes, making it unavailable for guest leisure. Being redirected to a cold outdoor pool is inconsistent with five-star standards. Furthermore, the concierge lacked professionalism; car prices to the center fluctuated daily with arbitrary excuses. When we provided calm feedback, the reception's response was dismissive. Local recommendations also felt "outsourced" to a quick search engine rather than expert knowledge. Verdict: Fantastic comfort and location, but the third-party prioritization of the spa and the dismissive service at the front desk prevent this from being a truly premium experience.
Read More
Simon
icon-
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very old hotel. Not updated since 90s I would guess. Staff are procedure based, strictly no access to rooms before 3 and even then my room was not available
Nathalie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable and large room. The breakfast buffet is very good and has a lot of option!
Alfonso
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel.
Read More
marjaneh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Wonderful hotel, great concierge and great breakfast
Murtuza
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean and spacious rooms, excellent amenities, and friendly staff.
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room was very clean. King bed was very firm, almost too firm. Suggestions for a better breakfast - cook scrambled eggs a little longer and add more potatoes like hash brown or whole potatoes smashedr. Add more potato food itmes, like fr
Steven
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice location & property... Some of the Front Desk youngsters came across as immature, unprofessional... I found the amenities (bfast buffet, laundry svce) to be a ripoff; so, I found lcl options myself (bellhops, concierge were useless here)...
Taylor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We completely enjoyed our stay at the Swissotel Quito. Friendly and helpful staff. Very safe, convenient and quiet hotel. Beds and pillows were very comfortable. The food was amazing. We loved everything and ended up staying longer than planned.
Sartaj
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good size clean rooms. Courteous staff.
ronni
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Beautiful, great staff, great location. I would stay there again.
Jackie
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Breakfast had plenty of variety which was good. Better quality tea bags needed for us English guests! And a slight concern with food hygiene maybe needs addressing. Guests have to lean over the fresh fruit in order to get juice, which means their clothes are touching the fruit. Not very hygienic. Room was kept clean, good shower. Food very good in the bar.
Read More
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice lobby and bar area. Great morning breakfast. Very helpful staff.
Daniel
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Coffe Machine on the room was broken. Pool was not working on the city festivities
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Swissotel Quito

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 786 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.8

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Swissotel Quito

Number of reviews per page
20
40
Top reviews
Allan Leonardo
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Definitely is a great place to stay, my trip into Quito was more memorable because of this beautiful well kept hotel.
Lynda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast buffet was wonderful.
Laura
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Luxury at all times, comfort, amazing place
Pedro
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Definitivamente un hotel muy clásico y bonito,excelente servicio de habitación, restaurantes cerca y un staff super amable, pero necesitan renovar las habitaciones, colchón vencido y muy duro, toallas muy usadas y viejas, y el Ac que no mantiene temperatura, si regresamos será en un piso renovado,
David
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I liked the friendly staff and the work out facilities.
Bahareh
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great but the bed was very hard and uncomfortable
Kevin Lee
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Our stay at the Swissôtel Quito was a study in contrasts. While the "hardware"—rooms, breakfast, and security—is objectively excellent, operational shortcomings regarding spa management and a lack of concierge transparency impacted the overall value. Highlights: The rooms are superior, featuring high-end beds, a pillow menu, and soft towels. Room service was precise, and the breakfast buffet—with fresh waffles and churros—is a standout. We appreciated the 4:00 AM "grab-and-go" breakfast and the security team personally escorting us to our car for our airport run. The area is very safe, with a convenient supermarket nearby. Areas for Improvement: The indoor pool was consistently occupied by outside fitness classes, making it unavailable for guest leisure. Being redirected to a cold outdoor pool is inconsistent with five-star standards. Furthermore, the concierge lacked professionalism; car prices to the center fluctuated daily with arbitrary excuses. When we provided calm feedback, the reception's response was dismissive. Local recommendations also felt "outsourced" to a quick search engine rather than expert knowledge. Verdict: Fantastic comfort and location, but the third-party prioritization of the spa and the dismissive service at the front desk prevent this from being a truly premium experience.
Read More
Simon
icon-
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very old hotel. Not updated since 90s I would guess. Staff are procedure based, strictly no access to rooms before 3 and even then my room was not available
Nathalie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very comfortable and large room. The breakfast buffet is very good and has a lot of option!
Alfonso
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel.
Read More
marjaneh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Wonderful hotel, great concierge and great breakfast
Murtuza
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Clean and spacious rooms, excellent amenities, and friendly staff.
Carlos
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room was very clean. King bed was very firm, almost too firm. Suggestions for a better breakfast - cook scrambled eggs a little longer and add more potatoes like hash brown or whole potatoes smashedr. Add more potato food itmes, like fr
Steven
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Nice location & property... Some of the Front Desk youngsters came across as immature, unprofessional... I found the amenities (bfast buffet, laundry svce) to be a ripoff; so, I found lcl options myself (bellhops, concierge were useless here)...
Taylor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We completely enjoyed our stay at the Swissotel Quito. Friendly and helpful staff. Very safe, convenient and quiet hotel. Beds and pillows were very comfortable. The food was amazing. We loved everything and ended up staying longer than planned.
Sartaj
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Good size clean rooms. Courteous staff.
ronni
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Beautiful, great staff, great location. I would stay there again.
Jackie
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Breakfast had plenty of variety which was good. Better quality tea bags needed for us English guests! And a slight concern with food hygiene maybe needs addressing. Guests have to lean over the fresh fruit in order to get juice, which means their clothes are touching the fruit. Not very hygienic. Room was kept clean, good shower. Food very good in the bar.
Read More
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice lobby and bar area. Great morning breakfast. Very helpful staff.
Daniel
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Coffe Machine on the room was broken. Pool was not working on the city festivities
Number of reviews per page
20
40