DoubleTree by Hilton London - Chelsea

Good

Breakfast was really great. Lots of choice and service was on par

Great value, service and cleanliness. Number of restaurants within 10 minutes and a grocery store across the street. Great for basing a London journey / Wimbledon.

The hotel was in a great location in Chelsea. We ate dinner at a local restaurant, caught the water taxi, which was a very short walk away, and got something snacks at the small market across the street. The downside was we couldn’t figure out the a/c, and we couldn’t leave the windows cracked open because of the street noise. There weren’t many place to put things - a small wardrobe, no hooks in the bathroom. The lighting was very dim, even in the bathroom mirror light they did provide a magnifying lighted mirror which made putting on makeup a little easier. Their breakfast was a little expensive, but we did have dinner in their restaurant one night and were pleased. All in all everything was satisfactory.

Great stay as always, helpful staff and clean rooms. Great spot too for parking dining etc.

Furniture in lobby needs updating. Room needed an arm chair. No television in bar area to watch World Cup games.

Clean room and helpful staff. Not ideally located if you want to travel into central London on public transport

Property was great! Hotel staff was very friendly

Just a one night stay, but absolutely fine, just what I was expecting

Nice location. Good value for money. Only thing letting it down was that there was only one lift working in the property and an early check in option would have been nice. Breakfast was excellent.

Great location by the river

Very far from the center and far from public transportation. No restaurants or cafes nearby. You end up paying a lot for taxi and uber.

Expedia lost our 1st day of stay at the Double Tree and the hotel had to scurry to find us a room that was smaller and less then what we paid for. Expedia did not answer the phone and the Double Tree found us a room after I threatened to find another Hotel that was a long cab ride again. Double Tree did their best I cannot recommend Expedia to anyone and will not use them again as I'm a frequent traveler. Overall rating of Expedia is poor. Thank you.

Very Good

Good location for Chelsea Kings Road by UBER or 15 minute walk.

Great hotel and great location...room temperature fantastic winter or summer we stayed several times and will definitely return...however...few things to point out....breakfast service has slowed down and you have to wait for food or cleaning tables...milk on the floor etc...we had to ask for towels for 3 people were given only for 2 despite staying in room for 3 and same thing happened in the past....cards from room constantly not working despite us avoiding contact with any electronics such as mobile phones etc...there was a giant wet stain on the floor near bathroom stayed wet for 2 nights did not smell or anything and looked clean but still wasn't great...such a shame as all is down to service and that is sadly not improving rather the opposite

Friendly staff. Nice bar area and good drinks. Room was clean and and a good size. Air on was great as it was a very hot stay!!

Good side clean room. Took a while to check in as rooms weren’t ready despite being there 30 mins after check in time. Staff were friendly and location was great.

Great location, friendly staff. Everything we wanted from a Double Tree for our visit.

The staff where are very friendly and professional and we really appreciated the room upgrade. It was a very lovely gesture!