Holiday Inn WASHINGTON, an IHG Hotel

Hotels
8.0
/10
Very Good
804 reviews

What Guests Say About Their Stay

Mark
10.0
/ 10
As part of our honeymoon road trip my good lady wife wanted to see Beamish so the holiday inn was a good choice location wise. From the start the hotel, staff and managers were top notch even going out of their way to manage my accessibility and food allergy issues. Absolutely will be back again and again.
Jane
10.0
/ 10
Reallt friendly staff. Rooms clean and breakfast had good choice. We also had an evening meal on the first night. Fish and chips were excellent. Second night we shared a pizza in the bar which we also enjoyed.
Margaret
10.0
/ 10
First visit found staff very helpful and being disabled nothing was a problem for them.always very pleasant and smiling would definitely stay again
In the Area
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Emerson, Sunderland, England, NE37 1LB

Main Facilities

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AC
Parking
WiFi
Holiday Inn WASHINGTON, an IHG Hotel is a hotel in a good neighborhood, which is located at Sunderland.
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What's around Holiday Inn WASHINGTON, an IHG Hotel

Emerson, Sunderland, England, NE37 1LB
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Location


Holiday Inn WASHINGTON, an IHG Hotel is a hotel in a good neighborhood, which is located at Sunderland.

About Holiday Inn WASHINGTON, an IHG Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get precious and unforgettable moment during your stay at Holiday Inn WASHINGTON, an IHG Hotel.

All facilities in Holiday Inn WASHINGTON, an IHG Hotel

Others Holiday Inn WASHINGTON, an IHG Hotel
Others

Accessibilty

  • Accessibility equipment
  • Accessible parking

Things to Do

  • Barbecue

Transportation

  • Parking with surcharge

Connectivity

  • WiFi (surcharge)

General

  • AC

Public Facilities

  • Room service

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Tennis

Accommodation Policy & General Information in Holiday Inn WASHINGTON, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Pets allowed, yet restricted to bedroom

General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Holiday Inn WASHINGTON, an IHG Hotel
136
Number of floors in Holiday Inn WASHINGTON, an IHG Hotel
7
Another facilities in Holiday Inn WASHINGTON, an IHG Hotel
Accessibility equipment, Accessible parking, Barbecue, Parking with surcharge, WiFi (surcharge)

Frequently asked question in Holiday Inn WASHINGTON, an IHG Hotel

What are available facilities at Holiday Inn WASHINGTON, an IHG Hotel?
There are top facilites at Holiday Inn WASHINGTON, an IHG Hotel such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Holiday Inn WASHINGTON, an IHG Hotel?
The standard check-in time at Holiday Inn WASHINGTON, an IHG Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Holiday Inn WASHINGTON, an IHG Hotel?
Holiday Inn WASHINGTON, an IHG Hotel is a 4.0-star hotel.
How many floors does Holiday Inn WASHINGTON, an IHG Hotel have?
Holiday Inn WASHINGTON, an IHG Hotel has 7 floors.
How many rooms are available at Holiday Inn WASHINGTON, an IHG Hotel?
Holiday Inn WASHINGTON, an IHG Hotel has 136 rooms in total.
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More Reviews from Other Guests in Holiday Inn WASHINGTON, an IHG Hotel

8.0
Very Good
From 804 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.8

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Holiday Inn WASHINGTON, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Mark
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

As part of our honeymoon road trip my good lady wife wanted to see Beamish so the holiday inn was a good choice location wise. From the start the hotel, staff and managers were top notch even going out of their way to manage my accessibility and food allergy issues. Absolutely will be back again and again.
Joanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a noise coming from the bathroom, like some sort of air conditioning? Not sure what it was. That was a bit annoying. On the plus side the bed was great, it was massive! And i loved the bath. I dont have one at home so having a bath was great!
Ivan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dated hotel that could do with a refurbishment. Staff were attentive.
Stephen
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not a good stay 😕 Wedding on so normal guest evening dinner was held in a meeting room?!Completely disorganised, 3 courses took 2 hours. Food cold but didnt dare complain as the waiter was absolutely terrible and it took long enough as it was. Menu extremely limited for those on half board - all winter dishes in summer. Sitting on conference furniture, in a very dark conference room whilst the wedding took over the actual restaurant that we had all paid to use. Room itself was VERY HOT. 24 degrees outside and every radiator in the whole building including the one in our room, was on?! My 4 year old daughter stood on something embedded in the carpet that pierced her foot. Couldnt find it again so shoes had to be worn. Bathroom was absolutely grotty. The transparent bathmat, brown. The door and door handle dated back to whenever this was built. We then went to make a cup of tea using bottled water in the kettle. Poured the tea and added milk and weird mystery floating white substance floating in the cup. Either something in the kettle, the cups or the UHT milk had something wrong with it neither were drank. Bed was tiny for 2 (small double) and mattress ridiculously lumpy. Not a good night sleep. Breakfast in the morning was ok in terms of choice and availability but again wedding party decended and got noisy and busy with people in their pjs. Waitress tried to take plates not finished with multiple times. Sausages v poor. Would not return here - go toby carvery instead!
Read More
Jane
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Reallt friendly staff. Rooms clean and breakfast had good choice. We also had an evening meal on the first night. Fish and chips were excellent. Second night we shared a pizza in the bar which we also enjoyed.
Sherolyn Anne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disappointed no usb charging at and of the sockets. Room and bathroom very clean even though property a little dated.
Jonathan
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location by motorway. Room size good. Staff very helpful and friendly. Breakfast great. Hotel in real need of an upgrade. Decor very tired. Bath awful/ scratched/ discoloured. Kettle horrid. Bed uncomfortable. Spend some money or business will go elsewhere !
Isabel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very pleasant. The room was disappointing. We had to ask to change our room as the bed was burst and the bath was disgraceful. The second room was better, but had an awful smell in the bathroom. The website says premium rooms have beer and wine in the fridge. I was advised they do not put these items in the fridge. We should have had bathrobes and slippers, but I had to request these as they were not in the room. We only had breakfast in the hotel which was very good.
Read More
Margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First visit found staff very helpful and being disabled nothing was a problem for them.always very pleasant and smiling would definitely stay again
Nicola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff and tidy. Some areas needed a touch up but just cosmetic. Overall a very enjoyable stay.
A Paul
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No t good service
Stuart
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok.
M&M
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is stuck in the 90's. Very very tired and dated, bedside lampshades broken, stained and dirty carpets, decor in the whole hotel is tired and dated, the only thing that keeps this hotel from receiving 1 star, is the staff, who are very friendly.
Rav
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room & bedding smelt of cigarettes. The bathroom cleanliness wasn’t up to scratch. The staff welcome at reception was professional.
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room a bit dated. Doors on fridge cupboard loose. Shower in bath. Would be better with walk in shower. Breakfast good and staff friendly and helpful.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pleasant stay.
reshma
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very handy location off the motorway. Sufficient parking in the overflow especially since we arrived late at night.Easy check in. Room clean and essentials available including wifi - had to buy plastic water bottles for room though there was the offer of filling a reusable bottle if we had one
Verified traveler
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The biggest issue was the lack of air conditioning, despite being listed as having AC. We booked the room specifically for AC. Room was hot and uncomfortable, and the bathroom was soaked in condensation that was impossible to get rid of. False advertising.
ray
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was a nice night away for my fiancée
Vasiliki
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bathroom had not been properly cleaned from the previous occupancy. There was hair trapped below the plug and the shower gel was empty. For the price, I would expect higher hygienic standards!
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Holiday Inn WASHINGTON, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 804 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Holiday Inn WASHINGTON, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Mark
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

As part of our honeymoon road trip my good lady wife wanted to see Beamish so the holiday inn was a good choice location wise. From the start the hotel, staff and managers were top notch even going out of their way to manage my accessibility and food allergy issues. Absolutely will be back again and again.
Joanne
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a noise coming from the bathroom, like some sort of air conditioning? Not sure what it was. That was a bit annoying. On the plus side the bed was great, it was massive! And i loved the bath. I dont have one at home so having a bath was great!
Ivan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Dated hotel that could do with a refurbishment. Staff were attentive.
Stephen
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not a good stay 😕 Wedding on so normal guest evening dinner was held in a meeting room?!Completely disorganised, 3 courses took 2 hours. Food cold but didnt dare complain as the waiter was absolutely terrible and it took long enough as it was. Menu extremely limited for those on half board - all winter dishes in summer. Sitting on conference furniture, in a very dark conference room whilst the wedding took over the actual restaurant that we had all paid to use. Room itself was VERY HOT. 24 degrees outside and every radiator in the whole building including the one in our room, was on?! My 4 year old daughter stood on something embedded in the carpet that pierced her foot. Couldnt find it again so shoes had to be worn. Bathroom was absolutely grotty. The transparent bathmat, brown. The door and door handle dated back to whenever this was built. We then went to make a cup of tea using bottled water in the kettle. Poured the tea and added milk and weird mystery floating white substance floating in the cup. Either something in the kettle, the cups or the UHT milk had something wrong with it neither were drank. Bed was tiny for 2 (small double) and mattress ridiculously lumpy. Not a good night sleep. Breakfast in the morning was ok in terms of choice and availability but again wedding party decended and got noisy and busy with people in their pjs. Waitress tried to take plates not finished with multiple times. Sausages v poor. Would not return here - go toby carvery instead!
Read More
Jane
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Reallt friendly staff. Rooms clean and breakfast had good choice. We also had an evening meal on the first night. Fish and chips were excellent. Second night we shared a pizza in the bar which we also enjoyed.
Sherolyn Anne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Disappointed no usb charging at and of the sockets. Room and bathroom very clean even though property a little dated.
Jonathan
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location by motorway. Room size good. Staff very helpful and friendly. Breakfast great. Hotel in real need of an upgrade. Decor very tired. Bath awful/ scratched/ discoloured. Kettle horrid. Bed uncomfortable. Spend some money or business will go elsewhere !
Isabel
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were very pleasant. The room was disappointing. We had to ask to change our room as the bed was burst and the bath was disgraceful. The second room was better, but had an awful smell in the bathroom. The website says premium rooms have beer and wine in the fridge. I was advised they do not put these items in the fridge. We should have had bathrobes and slippers, but I had to request these as they were not in the room. We only had breakfast in the hotel which was very good.
Read More
Margaret
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

First visit found staff very helpful and being disabled nothing was a problem for them.always very pleasant and smiling would definitely stay again
Nicola
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely staff and tidy. Some areas needed a touch up but just cosmetic. Overall a very enjoyable stay.
A Paul
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

No t good service
Stuart
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok.
M&M
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel is stuck in the 90's. Very very tired and dated, bedside lampshades broken, stained and dirty carpets, decor in the whole hotel is tired and dated, the only thing that keeps this hotel from receiving 1 star, is the staff, who are very friendly.
Rav
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room & bedding smelt of cigarettes. The bathroom cleanliness wasn’t up to scratch. The staff welcome at reception was professional.
Gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room a bit dated. Doors on fridge cupboard loose. Shower in bath. Would be better with walk in shower. Breakfast good and staff friendly and helpful.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Pleasant stay.
reshma
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very handy location off the motorway. Sufficient parking in the overflow especially since we arrived late at night.Easy check in. Room clean and essentials available including wifi - had to buy plastic water bottles for room though there was the offer of filling a reusable bottle if we had one
Verified traveler
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The biggest issue was the lack of air conditioning, despite being listed as having AC. We booked the room specifically for AC. Room was hot and uncomfortable, and the bathroom was soaked in condensation that was impossible to get rid of. False advertising.
ray
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Was a nice night away for my fiancée
Vasiliki
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bathroom had not been properly cleaned from the previous occupancy. There was hair trapped below the plug and the shower gel was empty. For the price, I would expect higher hygienic standards!
Number of reviews per page
20
40