ibis Sheffield City

Heather who greated me was warm and welcoming and took my bags, the chap who booked me in was equally nice and helpful. This was the quietest hotel I have ever stayed in! I had some of my best night sleeps here. Central for town and train station 10 min easy walk. Riom very clean amd tidy, with nice smelling body wash.

Well presented hotel in the heart of Sheffield. Rooms were a good size & was clean to a high standard, beds were modern & extremely comfortable. En suite was a decent size & shower was powerful although the temperature settings could do with adjustments. Noisy toilet flush with after noise echoing. Breakfast was delicious with options suited to all, hot self service breakfast, cereals, juices, toast with selection of spreads & meat & cheese. Bar open late & food available at bar or room service.

Staff were fabulous and check in was really easy. The hotel is in a great location right next to a tram stop in the city centre so you can go wrong there. The hotel itself is a little bit run down though. Couple of holes in the walls that have been patched and some paint in need of a refresh but not too bad. Bed was a little too firm for my liking but that personal preference and not something to mark the hotel down on. There is a step up into the bathroom which was harder than i expected due to my mobility issues but i managed. Would stay again but if i wanted anything other than a place to lay my head at night then I'd probably stay elsewhere

The room was clean and spacious enough. The food and breakfast was OK.

Staff were great, room was clean however looks tired, the window was ill fitting and the bed isn't very comfy

The room was excellent. Clean, comfortable bed and good ammenities. Breakfast was adequet. Drinks were somewhat expensive.

Good location, nice helpful staff, all goid

Staff were nice & super helpful, location was great for Ponds Forge, rooms clean and tidy.

Room was clean, staff were helpful, bed was rather hard and uncomfortable

Staff were friendly and helpful

Great

We had a lovely stay - the staff were super friendly and attentive. The facilities were also great for a city budget hotel, especially the showers! Breakfast was tasty too

Complaint made to hotel

Yes

Staff became abusive and physically aggressive and the police were called in an attempt to manipulate and coerce and control a false narrative. I request somebody can come back to me regarding this incident

Room was clean and functional for a short break.

Clean. Staff friendly.

Saff was extremely kind and polite. The receptionist eeven offered to change our room as i made a small mistake in the booking and he immediately tried to rectify without me even asking. THe hotel is well presented, clean and well ordanised. THe room is clean rightly sized. The two donside wre the bed, not really confortable, and the breakfast which did not taste great. Great location for athletes and parents attending events at ponds forge.

Room was tidy , staff were very friendly and helpful

Clean and conveniently located hotel with large rooms, good breakfast, and secure luggage storage facilities. Good value.