Royal Eagle Hotel

The staff was great and made every attempt to make the stay comfortable. That being said, the accommodations were quite disappointing, and not as advertised! Based on the photos presented on Expedia, the room was very small, think very small college dorm. I had requested 3 single beds. Instead, we were met with one single and one double. There was limited room to maneuver around for 3 people, and only one electrical outlet. Also, in order to access the room, we had to use 2 rather small elevators, and had to two sets of stairs (we were on the 5th floor) to scale, with luggage. While I truly enjoyed interacting with the staff and the excellent location of the property (very walkable to bars and restaurants), I would not recommend this hotel to anyone over 65, who is not traveling solo.

Overall, the stay was pretty average but solid. The room was clean, the bed was comfortable, and the staff was friendly during check-in. The only real issue was there weren’t enough outlets in convenient spots to charge devices and access power easily. Other than that, it was a decent place to stay for a night or two. One thing I did like was the location. It was close to public transportation, which made getting around simple and convenient.

Staff are wonderful- very helpful.

We didn’t even get to stay at the Royal Eagle. We arrive exhausted and carrying luggage and and are told that due to maintenance, we will be staying at a different hotel a nearly a 20 minute walk away. We were not given any notice of this beforehand. We were promised an upgraded room and breakfast, but neither was provided. The replacement room was smaller, and the issues continued throughout our stay: the air conditioning repeatedly failed, making it very uncomfortable to sleep; one of our room keys was taken, leaving us with only one; and at one point, our key stopped working entirely, locking us out. Staff responses were dismissive and no real solutions were offered. The new location was farther from public transport, causing extra costs and requiring us to walk in unfamiliar areas at night, which felt unsafe. Even basic amenities were lacking, such as proper outlets in the bathroom. Overall, this experience was misleading, stressful, and far below expectations. Would not recommend.

It was within walking distance to metro station.

Very handy to Paddington Station. Lobby is welcoming as are staff. I had a single room. Size was usual. I had to put my suitcase on the bed to open, but small rooms are standard. Breakfast was called 'continental' but had a lot of options and was well worth the 12.50. Be aware that there are steps to get into the lobby and my room was up another staircase. A young man helped me up with my suitcase, and that was great

The shower screen was broken and fell down. The bathroom was tiny and the smell was awful which made the whole room smell awful

The room was absolutely tiny, the bed was clearly designed for a gome or a child, all the fixtures were beat up, there were holes gouged in the wall. And the walls were paper thin. I could hear everything in the hotel all night. Would never stay again and would recommend anyone else stay far away. Staff was nice. It's not their fault the building and rooms are terrible.

Royal Eagle Hotel, Paddington – Review I rarely write reviews this blunt, but the state of the Royal Eagle Hotel really warrants it. The maintenance is, frankly, appalling. Bedroom windows don’t lock—despite some having direct access via a flat roof, which is a basic security failure. The showers are so small and awkward that even someone the size of a hobbit would struggle. TVs hang off the walls at angles that look like they’re about to give up entirely. Rooms are tired, scruffy, and crying out for a proper repaint and refurbishment. This is a hotel clearly being run on the cheap. Yes, the rates can look competitive—but you absolutely get what you pay for here, and in this case, it’s not much. To add to the frustration, they demand a £50 deposit for rooms that contain nothing remotely worth that amount. They also insist on photocopying photo ID, with no reassurance whatsoever about how that data is stored—something that should concern anyone mindful of privacy. It genuinely makes Fawlty Towers look like a luxury upgrade to modern London standards. The only positive: the staff seem to be doing their best in a situation that doesn’t deserve them. They’d be better off working somewhere that matches their effort. Verdict: Avoid

Staff were wonderful and so kind!

Small showers very uncomfortable mattress

Clean room, great shower pressure and heat for a long time - family of 4. Vert friendly staff. It’s a little old and not fancy but good for nights rest.

- rock hard mattress - very small bed & duvet - literal gaps under the front door letting all noise through - very old plumbing so anytime anyone used a tap or loo next to/above us etc or shower would be very loud in our room - broken or peeling or shabby every piece of furniture including chrome effect on bathroom fixings - cig butts everywhere out of the window - very tiny bathroom - very narrow doorways - random piece of MDF on the windowsill - did not sleep - sharp edge on metal floor carpet divider thing in doorway - dirt/dust in tea and coffee tray thing The staff were fine, and are obviously just doing their best in an old building where the owner clearly wants to botch job everything and make money rather than actually make a nice hotel. You're literally just paying for the proximity to Paddington station and fancy entrance.

This propery has no AC and no refrigerators. It was warm for March but we were comfortable with the fan, but I would NOT book in warmer months. The shower drained very slowly and never got hot. Front desk had maintenance come but the problem never really got fixed. Beda were comfortable. The breakfast buffet looked good though we never ate it. We were allowed to fill out water bottles daily at the buffet and were greeted with a smile from the attendant. The front desk staff was helpful. At the end of the day, you're using the room to recharge and wash off the day. This barely hit the mark for that. Although the location was terrific, there are other places that may be better suited for comfort.

The staff were so kind and extremely helpful. They are always available to answer any questions you might have . I can’t wait to come back! As a solo traveler , I felt extremely safe

Good setup for family

A little tired but great staff and convenient

Goof

Good location, clean and friendly staff

Very convenient for all amenities and travel