Sapphire Hotel

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7.3
/10
Pleasant
1,005 reviews

What Guests Say About Their Stay

Akshay

10.0
/ 10
The size of the room was a pleasant surprise. There's a large window so excessive heating is not an issue (also a wall fan which works well). Members I met at the reception were very kind and inviting - Falguni and Adil. Would recommend for solo/couple travellers looking for reasonably priced options.

Sofie

10.0
/ 10
A convenient hotel with a variety of shops, restaurants, cafes and grocery stores nearby. Friendly and helpful staff. A short walk from Shepherd's Bush underground station.

Karen

10.0
/ 10
Room was lovely with windows that could be opened letting in the much needed breeze during this heatwave! Staff were friendly letting us leave our luggage in the office before 3pm booking in. Thank you for allowing us to enter our room an hour earlier without charge. The little fridge was a fantastic surprise ( a very good idea that most hotels don’t consider) Another good reason we picked Sapphire is the availability of twin rooms so friends and relatives can have one room and share the cost, rather than the inconvenience of sharing a double bed. My Cousin and I will definitely be staying again on our next excursion to London. Superb location as SB has everything to offer with friendliness. Thank you team Sapphire from Karen and Kelly 👍
In the Area
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35 Shepherds Bush Road, Hammersmith and Fulham, London, England, W6 7LU

Main Facilities

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Luggage storage
Sapphire Hotel is a 3-star hotels that has been welcoming guests since 2025. The accommodation went through a renovation in 2025. Sapphire Hotel is part of Independent under Independent. There are 14 rooms spread across 5 floors.
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Sapphire Hotel Address: Map & Location

35 Shepherds Bush Road, Hammersmith and Fulham, London, England, W6 7LU
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Lobby Sapphire Hotel
Exterior 2 Sapphire Hotel

Discover More About Sapphire Hotel

General Information

Sapphire Hotel is a 3-star hotels that has been welcoming guests since 2025. The accommodation went through a renovation in 2025. Sapphire Hotel is part of Independent under Independent. There are 14 rooms spread across 5 floors.

Location

Located at 35 Shepherds Bush Road in London, United Kingdom of Great Britain and Northern Ireland. Those looking to explore will find RAF Museum London, Cater Museum, and Wellington Arch nearby.

Facilities & Amenities

Sapphire Hotel has Luggage storage, UPPER_FLOORS_ACCESSIBLE_BY_STAIRS_ONLY, ACCESSIBLE_WHEELCHAIR_NONE, FRONT_DESK_LIMITED_HOUR, WIFI_ACCESS, and more.

Contact

Phone number: 44 0207-603 07 07

All facilities in Sapphire Hotel

Common Space Sapphire Hotel
Common Space
Lobby Sapphire Hotel
Lobby
Exterior Sapphire Hotel
Exterior
Bedroom Sapphire Hotel
Bedroom
Others Sapphire Hotel
Others

Guest Services

  • Luggage storage

Connectivity

  • Wi-Fi
    TEXT

Public Facilities

  • Smoke Free Property

Accommodation Policy & General Information in Sapphire Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Sapphire Hotel
14
Number of floors in Sapphire Hotel
5
Another facilities in Sapphire Hotel
Luggage storage, Wi-Fi, Smoke Free Property

Frequently asked question in Sapphire Hotel

What Time is Check In & Check Out at Sapphire Hotel?
Check-in time at Sapphire Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Sapphire Hotel?
Sapphire Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Sapphire Hotel have?
Sapphire Hotel has 5 floors.
How many rooms are available at Sapphire Hotel?
Sapphire Hotel has 14 rooms in total.
What do past guests say about Sapphire Hotel?
Sapphire Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Sapphire Hotel

Overall Ratings & Reviews Sapphire Hotel

Traveloka (3)
Other sources (1,002)
7.4
Pleasant
From 1,002 reviews
Cleanliness

7.4

Room Comfort

7.0

Service and Facilites

7.8

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Traveler Reviews Sapphire Hotel

Number of reviews per page
20
40
Top reviews
Al Fayed
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall not a bad stay. Quite close to train stations and lots of shops around. The room was a bit hot because even though there was a fan there wasn’t much breeze pushed out of it. Staff were responsive and helpful and friendly. Check in was smooth as well. The sheets were a bit dirty as well and weren’t changed daily nor were towels changed. Would recommend changing those especially if guests are staying longer than 2 days.
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Philip
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was ok
Akshay
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The size of the room was a pleasant surprise. There's a large window so excessive heating is not an issue (also a wall fan which works well). Members I met at the reception were very kind and inviting - Falguni and Adil. Would recommend for solo/couple travellers looking for reasonably priced options.
EDUARDO
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I don’t recommend
Sofie
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A convenient hotel with a variety of shops, restaurants, cafes and grocery stores nearby. Friendly and helpful staff. A short walk from Shepherd's Bush underground station.
Paolo
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good value
Suhur
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good services
Victoria
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location and easy access by bus to White City and Shepherds Bush station or short walk. Had a double room and it was a good size, came with a fridge and smart TV. Rooms were cleaned everyday and it is pretty comfortableand good value for money. Note that you have to collect your keys a few doors away, so if you are in a taxi and have heavy bags, be aware.
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Melissa
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room that we stayed at was a standard small size double bed room. It was clean and had fresh clean towels. The room wasn’t dusty at all. The shower was a little small but once again it was a smaller room. The water pressure was surprisingly really good. The morning Ang night staff were so nice and helpful. The only reason why I’m giving it four stars instead of five it’s because the hotel did not have AC which I did not know was a thing in London. There was a fan in our room and we were able to open up our windows, but it was so hot but once again I do not blame the hotel because apparently when my daughter and I booked our stay, it just happened to be during a heat wave.
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Lloyd
icon-
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good location, easy access to shops, cafes, restaurants and Sainsbury local 2 mins away. It's a no frills hotel and you get what you pay for. My only advice is in summer, do not stay here, the heat in the room is almost unbearable, there's no AC and it's cooler outside than in the room. Would be much more comfortable in winter. Owners are very nice, hotel is cheap for a reason, a bed and shower but no more which is fine if that's all you need.
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Dwaine
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location, but a very small room with minimal amenities but it was a massive plus to have a room with a private bathroom.
Omar
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff reall nice to talk to and helpful for first time travelers to that area
Rita
icon-Family
Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good location for buses and trains. Hotel carpet stained, broken fixtures, moldy smell, no a/c but fans were okay
Reayarna
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was good easy check in and out and the room was clean
Karen
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was lovely with windows that could be opened letting in the much needed breeze during this heatwave! Staff were friendly letting us leave our luggage in the office before 3pm booking in. Thank you for allowing us to enter our room an hour earlier without charge. The little fridge was a fantastic surprise ( a very good idea that most hotels don’t consider) Another good reason we picked Sapphire is the availability of twin rooms so friends and relatives can have one room and share the cost, rather than the inconvenience of sharing a double bed. My Cousin and I will definitely be staying again on our next excursion to London. Superb location as SB has everything to offer with friendliness. Thank you team Sapphire from Karen and Kelly 👍
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Glorious
icon-
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was extremely hot and very hard to sleep. There was a fan but still too hot. WiFi was not working and when I wanted to check out, the guy at the reception was not available
Dorothy
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Definitely an older walk up hotel, but clean. Close to shopping and restraunts. Neighborhood grocery store across the street. Mini fridge and coffee maker in room both worked well. Shower worked well, plenty of hot water. No AC, but a good wall fan. No on-site laundry or breakfast offerings although the sign in the hall indicates breakfast. Front door downstairs slams pretty loud, but we dealt with it. Good place for a reasonable price.
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Raul
icon-Family
Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent service from the staff. The property is located in a nice area with bus and tube stations nearby.
Spencer
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very clean and tidy room and bathroom. Location was fantastic for bars, restaurants and tube station :)
Peter
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very friendly stuff and a good price for the location
Number of reviews per page
20
40

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Exterior 4 Sapphire Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.