The Queens Hotel

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8.2
/10
Very Good
782 reviews

What Guests Say About Their Stay

Simon

10.0
/ 10
As ever, I had a great time at this beautiful hotel. Nowhere in Penzance beats this one!

Janine

10.0
/ 10
Lovely welcome at The Queens by the Receptionist. Hotel car park makes such a difference in busy Penzance. Very impressed by our sea-view room on first floor. Delicious breakfast the following morning. The 11am checkout gave us extra time. Such a lovely atmosphere at this hotel. Will come here again.

Laura

10.0
/ 10
If want to experience a stay in a unique local hotel, this is it. The building is Victorian, and the environment is comfortable but not trendy. Not everything matches or was updated in the same year, but that is what makes it feel more homey to me. They could probably do with some bathroom upgrades, but everything worked fine and truly that’s all you need. The restaurant is very gluten free friendly, and their gluten free fish and chips were great. The breakfast was very extensive with generous portions. The hotel and restaurant staff were very friendly and helpful. The location on the Promenade made it even more special. I would stay here again.
In the Area
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The Promenade, Penzance, Cornwall, England, TR18 4HG

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Queens Hotel is a hotel is located at Penzance. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Queens Hotel

The Promenade, Penzance, Cornwall, England, TR18 4HG
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Lobby The Queens Hotel
Exterior 2 The Queens Hotel

Discover More About The Queens Hotel

General
Near Penzance Promenade

Location
When you stay at The Queens Hotel in Penzance, you'll be by the sea, within a 15-minute drive of St. Michael's Mount and Minack Theatre. This hotel is 8.8 mi (14.1 km) from St Ives Harbour and 9.1 mi (14.7 km) from Carbis Bay Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Penzance Promenade - 0.1 km / 0.1 mi
Penzance Beach - 0.1 km / 0.1 mi
Penlee House Gallery and Museum - 0.3 km / 0.2 mi
Jubilee Pool - 0.5 km / 0.3 mi
Acorn Theatre - 0.6 km / 0.4 mi
Penzance Ferry Terminal - 0.6 km / 0.4 mi
Egyptian House - 0.6 km / 0.4 mi
Union Hotel - 0.6 km / 0.4 mi
Market House - 0.7 km / 0.4 mi
South West Coast Path Section 24 Trailhead - 1.1 km / 0.7 mi
Penzance Leisure Centre - 1.6 km / 1 mi
Newlyn School of Art - 1.9 km / 1.2 mi
Eastern Green Beach - 2 km / 1.2 mi
Newlyn Tolcarne Beach - 2.3 km / 1.4 mi
Trereife House - 2.6 km / 1.6 mi

The preferred airport for The Queens Hotel is Newquay (NQY-Newquay Cornwall) - 67.6 km / 42 mi

Renovations
The property is closed between December 18 and February 1. The property will be renovating from December 18 2026 to February 1 2027 (completion date subject to change). The following areas are affected:

  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. This hotel also features a television in a common area and a banquet hall.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms
Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in The Queens Hotel

Bar, Cafe and Lounge The Queens Hotel
Bar, Cafe and Lounge
Lobby The Queens Hotel
Lobby
Accommodation Services The Queens Hotel
Accommodation Services
Exterior The Queens Hotel
Exterior
Others The Queens Hotel
Others

Things to Do

  • TV lounge

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in The Queens Hotel

Important Note
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Rollaway bed fee: GBP 75.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Beach nearby, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Queens Hotel
72
Number of floors in The Queens Hotel
3
Another facilities in The Queens Hotel
TV lounge, Breakfast, Free WiFi, Banquet, Smoking area

Frequently asked question in The Queens Hotel

What are available facilities at The Queens Hotel?
There are top facilites at The Queens Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Queens Hotel?
The standard check-in time at The Queens Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Queens Hotel provide breakfast?
Yes, The Queens Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Queens Hotel?
The Queens Hotel is a 3.0-star hotel.
How many floors does The Queens Hotel have?
The Queens Hotel has 3 floors.
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More Reviews from Other Guests in The Queens Hotel

8.2
Very Good
From 782 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

10.0

Service and Facilites

8.8

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Traveler Reviews The Queens Hotel

Number of reviews per page
20
40
Top reviews
Simon
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As ever, I had a great time at this beautiful hotel. Nowhere in Penzance beats this one!
Janine
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely welcome at The Queens by the Receptionist. Hotel car park makes such a difference in busy Penzance. Very impressed by our sea-view room on first floor. Delicious breakfast the following morning. The 11am checkout gave us extra time. Such a lovely atmosphere at this hotel. Will come here again.
Louise
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had some issues with the cleanliness of the room. I raised them with staff on the front desk and they were fantastic. Fully engaging, very helpful - however the actual people responsible for the room cleaning were not and did not address anything. After nothing changed, the front desk staff moved me to a different room, and I had a good chat with and apology from the hotel manager. Overall, despite the issues with cleanliness, the hotel is well-run and it was a nice friendly place to stay. Staff are on the whole fantastic. Food was lovely, the bar and dining areas are really well-laid out and the hotel is in a brilliant location by the sea. I'd recommend it as a hotel, with the red flag about cleanliness - double check when you arrive! I think there is a professional disconnect between the staff responsible for cleaning rooms and the rest of the people working at the hotel which I hope they'll fix, so I'd give them the benefit of the doubt for that to be sorted.
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Maneesh
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel with friendly staff. Convenient laudramat next door.
Laura
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If want to experience a stay in a unique local hotel, this is it. The building is Victorian, and the environment is comfortable but not trendy. Not everything matches or was updated in the same year, but that is what makes it feel more homey to me. They could probably do with some bathroom upgrades, but everything worked fine and truly that’s all you need. The restaurant is very gluten free friendly, and their gluten free fish and chips were great. The breakfast was very extensive with generous portions. The hotel and restaurant staff were very friendly and helpful. The location on the Promenade made it even more special. I would stay here again.
Read More
Carol
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Old fashioned hotel but they were very nice and accommodating when we asked for things (hand towels, tissues) that weren't in the room already.
Sarah
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Stayed for my wedding. Fabulous room, great staff. It was perfect. 100% recommend
Diane
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff was great, especially in the dining room. Food is very nice. Room is very basic. Not sure how it works when it's very cold as there's no way to heat the room.
Susan
icon-
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It has an old world charm that is very endearing. Having breakfast overlooking the sea was a highlight as it was very roomy and staff very friendly and helpful. I enjoyed my stay very much.
Mr Ian
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff are lovely helpful and polite. The very best part of the hotel which is sadly a run down Victorian/Edwardian pile in desperate need of a total revamp. However, I know this will never happen as it would not stack up financially. Served us well for a single night on the way back from the Scilly. One of the few dog friendly hotels we could find in Penzance. Breakfast was nice but we chose a really busy time and the staff were amazing under pressure. The place was remarkably busy. But I guess that reflects the limited choice in the town.
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Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Historic nature of the building, wonderful breakfast and view out to the ses
Margaret
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful place to stay in Penzance. Charming older hotel with exceptional staff. Greetings from reception, attentive & pleasant dining room personnel, Lovely gathering place for ladies, artisans, locals & visitors. Superb location by promenade, gardens, galleries, bike path & town proper. I’ll always return there, the Queen’s Hotel has my name on it:)
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Terry
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice clean room, huge bathroom, comfortable bed. The views out to sea are stunning and the staff are very friendly. Breakfast was really good. Will definitely stay here again
Michael
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Helpful staff. Excellent breakfast
linda
icon-with Pet
with Pet
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely staff, good breakfast, dog friendly.
Mollie
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel Nice location Helpful staff--shout out to Martin
Suzanne
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely room with refurbished bathroom byt iffy breakfast
William
icon-
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I was welcomed from the moment i walked in, they kindly stored my luggage early and on check in whisked my bike away to a secure store. Breakfast, with the wonderful view across the bay, was excellent and prompt. Will definitely stay again.
roman
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

great breakfast an old fashioned property but that’s made it great
Roger
icon-
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Breakfast menu is great.
Number of reviews per page
20
40

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Exterior 4 The Queens Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.