What do past guests say about The Southcliff Hotel?

The Southcliff Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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The Southcliff Hotel

Name: The Southcliff Hotel
Address: 22-26 The Leas, Shepway District, Folkestone, Kent, England, CT20 2DY, 22-26 The Leas, CT20 2DY, England
Rating: 7.4

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7.4

/10

Pleasant

1,000 reviews

What Guests Say About Their Stay

Keith

10.0

/ 10

Reception very helpful Nice clean room lovely views A lift to all floors Room was big nice bathroom with bath / shower Staff very helpful

Daniel

10.0

/ 10

The balcony overlooking the sea was beautiful, it was so nice ti sit there in the evening and first thing in the morning. All the staff we met were absolutely lovely. Check in was quick and easy. Hotel is a bit dated. The ladies toilets by the bar were blocked but the gentleman working reception guarded the toilet door for the men's whilst my friend used it so she felt safe. The bed was really comfortable. I should have asked for an extra pillow as one wasnt enough for me, but this didnt spoil the stay. The room was a great size. Free toiletries smelt really nice. Close to town and the station. I would stay here again

ian

10.0

/ 10

I have stayed at the southcliff many times over the years and find it absolutely great for what I need. The staff are always friendly and helpful and made me feel welcome as always. A big thankyou to the lady on reception called Shiril who was very pleasant and helpful with an issue I had with the room so thankyou so much. I love the location of this hotel and the view looking out over the English channel and able to see France on a clear day. At the end of the day it's a budget hotel and like with everything you get what you pay for, but in all honesty it suits my needs and I usually stay for two or three nights. The only disadvantage is that they don't offer breakfast but not really an issue as plenty of cafes etc in the town which is literally round the corner. It's perfect for a short stay and to be fair you are out and about most of the time so a perfect base. I will certainly be returning in the not to distant future and would recommend this hotel. Oh and try and book a room with sea view as better than looking out over a carpark.

In the Area

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22-26 The Leas, Shepway District, Folkestone, Kent, England, CT20 2DY

Main Facilities

Restaurant

WiFi

Elevator

The Southcliff Hotel is a hotel is located at Folkestone.

What's around The Southcliff Hotel

22-26 The Leas, Shepway District, Folkestone, Kent, England, CT20 2DY

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Discover More About The Southcliff Hotel

Location
The Southcliff Hotel is a hotel is located at Folkestone.

About The Southcliff Hotel

Not all hotel allow guests with pets, but The Southcliff Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

This hotel is an ideal choice for you, novice to professional golfers.

The Southcliff Hotel is a wise choice for travelers visiting Folkestone.

All facilities in The Southcliff Hotel

Functional Hall

Lobby

Bedroom

Others

In-room Bathroom

Connectivity

Free WiFi

General

Banquet
Terrace

Public Facilities

Smoke-free area
Elevator

Hotel Services

Luggage storage
Express check-out

Business Facilities

Meeting rooms

Accommodation Policy & General Information in The Southcliff Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Contactless check-out is available.

Check-in/Check-out Time

Check-in:

15:00 - 23:00

Check-out:

Before 11:00

Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Beach nearby, Children not allowed, Essential workers only - NO

General Information

Popular Facilities	Restaurant, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 23:00 - to 11:00
Available rooms at The Southcliff Hotel	68
Number of floors in The Southcliff Hotel	5
Another facilities in The Southcliff Hotel	Free WiFi, Banquet, Terrace, Smoke-free area, Luggage storage

Frequently asked question in The Southcliff Hotel

What are available facilities at The Southcliff Hotel?

There are top facilites at The Southcliff Hotel such as Restaurant, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Southcliff Hotel?

The standard check-in time at The Southcliff Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00

What is the star rating of The Southcliff Hotel?

The Southcliff Hotel is a 2.5-star hotel.

How many floors does The Southcliff Hotel have?

The Southcliff Hotel has 5 floors.

How many rooms are available at The Southcliff Hotel?

The Southcliff Hotel has 68 rooms in total.

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More Reviews from Other Guests in The Southcliff Hotel

Overall Ratings & Reviews The Southcliff Hotel

Other sources (1,000)

7.4

Pleasant

From 1,000 reviews

Cleanliness

7.8

Room Comfort

7.0

Location

8.4

Service and Facilites

8.2

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Traveler Reviews The Southcliff Hotel

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Top reviews

Denis

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

A bit dated but fine staff were great. Fab view from our room.

Steven

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

It's an old building and a bit shabby in places but kept clean and tidy. The staff were all very polite and helpful, they left us to enjoy ourselves but were readily available if we needed anything

Keith

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Reception very helpful Nice clean room lovely views A lift to all floors Room was big nice bathroom with bath / shower Staff very helpful

Maria

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Had a room with balcony overlooking the sea. The room was a good size and clean. The bed was comfortable and clean. The balcony had a couple of chairs to sit out on, which was nice. One thing was the balcony doors closed and locked but could still be pushed / pulled open so wasnt secure. On departure i asked about a path down to the sea, but the reception said she didnt know the area so couldn't help, which was a shame.

jason

with Partner

2.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Room was horrible. Not as described in pictures or description. Shower did not work, all furniture was extremely worn out, beds were terrible. Staff was very unhelpful and rude, asked for a different room or a refund and said they don't do that. BEWARE OF THIS HOTEL. DO NOT STAY HERE!!!!!

Shirley

with Partner

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very shabby, but reasonably clean. Very hot in the room with just a weak fan. Only one double socket in entire room and it couldn't have been further away from the mirror if it tried, so impossible to style hair, if that's something you would need to do during your stay. Musty old food smell in corridor. Bit of a shame as in good location.

Daniel

with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Alan

with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The staff members that I met were polite and helpful. The hotel is old and in need of refurbishment.The windows would not stay open on their own and bits of wood were supplied to keep them open. The lift was old and rickety as was the decor. The mattress was old and needed replacing. The shower was fine and the bedding and towels were clean. Ok if you are staying for one night as we were ,but would not book for any longer . Not value for money

Raymond

Friends and Family with Friends

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Good hotel, would recommend

Alan

with Partner

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Great stop over before Channel tunnel. Tea and coffee provided for early start. Friendly staff. Street parking after 8 is easy. I think metered until 6. Not sure about business hours. Pet friendly and very convenient for access to tunnel in early mo ning

Nomsa

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The view is wonderful, but I felt a little uncomfortable there - narrow corridors, unused sections of the hotel, doors without a peephole, relative isolation from the reception as no phone and quite a distance. The receptionist knocked on my door at 2.30am demanding I come out to discuss noise in the block. She thought it was from my room. I refused as it was not me. Apparently there was noise the next evening, but I slept through it.

Fiona

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

A hotel that retains some it's charms of former years, a rare pleasure these days!

ian

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

On the back of the bedroom door is a card you can hang up if you do not want your room serviced that therefore implies the room would be serviced as would normally be expected. But it wasn't and when I queried it with reception they said the rooms have not been serviced since covid. If that is the case visitors should be pre warned that the room would not be cleaned, waste bins not emptied,no replenishment of beverage trays, no clean towels . You have to ask for these services .

Steven

2.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Showers only give cold water, sink had hot

Gary

with Friends

6.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Great staff. Perfect for a night before catching le shuttle to France.

Suzanne

with Partner

6.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

The hotel is directly off the beach which makes it a prime location. However, the hotel is old and has no air conditioning. In addition, you need to ask for a fan and hair dryer at the front desk. This is not a modern hotel, so if that is what you are looking for, this is not the place. There is no free parking included with the hotel. You can find street parking and walk to the hotel. The views from the room were beautiful!

Barbara

with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Room was very clean with a beautiful sea view.

ian

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Kathryn

with Friends

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Great place to stay for a weekend of music on The Leas, nice balcony room with a sea view, no food but a well stocked bar, would recommend for a weekend stopover

Carly

with Partner

6.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Having seen other reviews, we were pleasantly surprised to see that whilst the main areas of the hotel look a little outdated and in need of renovation, our room was clean and we were given a sea-view room. However, the toilet did not flush at all and the shower did not work; we only discovered this as we were getting ready for check out. There also appeared to be a potential asbestos risk with the flaking textured coating on the ceiling of the wardrobe with cracks in the ceiling and dust and debris on the shelf.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.