The Z Hotel Soho

A great location very central with lots of things to do around it.

Good friendly check-in, we were able to drop our bags off before the 3pm check-in. The room (with added window) was very small, particularly as the large television - which seemed unnecessary - meant that it was very difficult to get in and out of the bed which was pushed right up against the wall. The shower was good but very small so not easy to dry off in the shower area. You would want to be intimate to stay in this room with it's frosted panel not quite hiding the toilet! However, we accept that it is in a fabulously convenient location so the drawbacks didn't detract. We had breakfast in the cafe and it was excellent .

Amazing Hotel, Room, Staff and service.

The hotel was lovely. The room was small, but well appointed and had everything we needed, including working AC, which was needed after a hot day in London. It was in the heart of the theatre district, with the Harry Potter show literally a hop, skip & a jump from the hotel front door! We were seeing Stranger Things, which was a 5 minute walk from the hotel (an excellent show!). The staff were very friendly and helpful, and the food was delicious (we had pizzas for dinner and they were very tasty!). Under 12s eat breakfast for free (with a paying adult). I will definitely stay here again as it was positioned perfectly for Leicester Square, China Town, the theatre district and for shopping down Oxford and Regent Streets (a taxi from Waterloo to the hotel was roughly £19).

The location was excellent, close to many tube lines. My only complaint was the room was so tiny that it was claustrophobic. I could barely walk to the bathroom from my bed as my suitcase was on the floor. It was hard to be in the space without wanting to get out as soon as possible. The AC was freezing and I couldn't lower it.

This was a terrible hotel and not as advertised. Soundproofing was non-existent. The mattress was a hard mat. I had to walk outside to go up a small staircase to my room where I tripped and bruised my knee. If I that been raining it would’ve been a real liability. The staff were friendly tried to help but the property itself was a mess and they know it.

The room first of all was quite small, but was nice and clean. However, there was no AC or window so my room was 30 degrees making it a very unpleasant stay. All I had was 2 fans pushing air around to keep me cool. During the night there was also constant trains (I assume from the tube) which would shake the room and be very loud. Would not recommend.

The location was perfect! And the hotel was clean and pleasant. The room was especially small and difficult to navigate with luggage, but that was expected and made clear in the listing. The water pressure in the shower was spectacular!

Excellent service from the moment I stepped in, Gary was so lovely and very helpful when checking in. In stayed in queen room and it was nice and quiet the beds were also comfortable.

Absolutely excellent staff and location Right in central Soho Very comfortable bed, but should have a proper wall seperating room from bathroom and shower not just barely frosted glass!!

Wound up not even staying. Staff was rude and unhelpful. Would not support us in finding a suitable room.

A quirky little hotel in a great location for the West End. Smallest room I have ever stayed in but perfectly formed. Would definitely go back.

The hotel was perfect for my trip. It is very good for the price and I would definitely stay there again

No A/C and the windows don’t open all the way.

This is perfect for a short stay and/or solo travelers. The room was small but it had everything I needed. I was only in London for a short period of time and wasn't planning on being in the room very much so it was perfect for my trip. The location is unbeatable: very central and close to shopping, food, nightlight, transportation and incredibly walkable. My room faced the interior courtyard so despite the liveliness outside, it was quite in the room. My only complaint was that the bed wasn't very comfortable. The mattress was definitely worn down and was visibly sagging in the middle. But honestly it didn't matter because with all the walking, travel, and jet lag, I had no problem sleeping. I do not have a disability or mobility issues so staying on the 3rd floor was no problem. FYI, even with a lift, I can see this place being difficult to navigate for a wheelchair user and/or anyone with mobility challenges. But I believe they offer an accessible room option.

Booked an inside room as only staying for one night. Arrived on the hottest day of the year >33 degrees. On checking in around 17:30 informed that the air conditioning was not working. Offered free breakfast as compensation which was declined due to other fans. A small tower fan was provided but did not improve the heat in the room which was in excess of 38 degrees overnight. It was impossible to sleep. Also the shower cubicle- seal was broken on the bottom of the door causing the water to poor out into the room. Whilst the offer of breakfast was kind, I would have preferred to be informed prior that the air con was not working and possibly offered a room at an alternative z hotel. In any case it would have given chance to find an alternative hotel. I would not have booked the hotel and especially an internal room, without air con being available.

It was good, quick, convenient, good to sleep.

Overnight stay perfectly situated for soho,Leicester square, Covent Garden. Small room but perfectly adequate. Aircon worked well.

Great location and price, the room is very small even compare to other Z hotels but overall totally worth it

The hotel had a marvellous central location and everywhere was within walking distance. The room itself was very small and the bed too close to the toilet